Novotel Bali Ngurah Rai Airport 4 stars

Customer review rating (ALL Rating) 4.7/5 1,065 reviews

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Novotel Bali Ngurah Rai Airport - Image 1
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Jalan Airport Ngurah Rai, Tuban, Kuta, 80362 BALI, Indonesia

Description

Hotel extras

  • Direct access to both Domestic and International Terminals of Bali's Ngurah Rai Airport

  • Attractive offers for Day Use (Transit) Room by the hours for transiting guests

  • Rest and Rejuvenate with our facilities (shower, pool or gym) before your next flight.

  • Enjoy a la carte breakfast at The Square restaurant or drink at Gourmet Bar, open 24/7

Our accommodation(s)

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Hotel location

Novotel Bali Ngurah Rai Airport

Jalan Airport Ngurah Rai, Tuban, Kuta
80362 BALI
Indonesia

GPS:-8.74646, 115.166832

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

Discover freshly prepared and well balanced meals with various choices of Asian and international dish at our The Square Restaurant. Breakfast Buffet Opening Hours: * Weekdays: 6:00 AM – 10:30 AM * Weekends: 6:00 AM – 11:00 AM

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,065 reviews

Customer review rating 4.5/5

Terence E. Couples - Confirmed reviews ALL

Friendly and welcoming staff, comfortable rooms. For Accor members, many extras.

Dear Valued Guest, Thank you for sharing your feedback and for your continued loyalty as an ALL Platinum member. We are delighted to know that you appreciated our convenient airport location, comfortable rooms, and the warm welcome from our team. We are also pleased that your room was well prepared and that you enjoyed the additional benefits available to our ALL members. However, we regret to learn that some aspects of our service did not fully meet your expectations. Your feedback is important to us, and we would appreciate the opportunity to better understand your concerns so that we can review them with the relevant team and continue improving our guest experience. Thank you once again for choosing Novotel Bali Ngurah Rai Airport. We look forward to welcoming you back and providing you with an even more satisfying stay. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.5/5

Andrew S. T. T. Business - Confirmed reviews ALL

Overnight transit for early morning departure.

Dear Valued Guest, Thank you very much for sharing your detailed feedback with us. We are delighted to know that you appreciated our convenient location within the airport complex, making your overnight transit and early morning departure more comfortable. It is also wonderful to hear that our Reception team provided excellent assistance with local transportation arrangements. We will be pleased to share your compliments with the team. We appreciate your comments regarding our fitness facilities and the absence of a steam room and sauna. We are also glad that you enjoyed our extensive Indonesian and international breakfast selection. Thank you for your helpful suggestion to introduce a business breakfast set for guests who prefer a quicker and more convenient dining experience. We will share this idea with our Food and Beverage team for consideration. Thank you once again for your valuable feedback and for choosing Novotel Bali Ngurah Rai Airport. We look forward to welcoming you back for another pleasant stay. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.5/5

Mindaugas K. Couples - Confirmed reviews ALL

Everything was great, very comfortable, high standard, and right next to the airport. However, finding it is a real challenge—there are almost no signs, or at least I didn't see any from the international terminal. I had to walk outside, kind of like walking through the taxi lane, which is probably the only downside. Later, another couple arrived and it was clear they had gotten lost too. As for breakfast, I would probably give it an 11/10! Superb, a very wide selection, and everything was delicious. It's a pity this was just a stopover. If I had to stay again, I would definitely choose it a second time.“

Dear Valued Guest, Thank you very much for sharing such a wonderful and detailed review with us. We are delighted to know that you enjoyed the comfort and high standards of our hotel, especially our breakfast selection, which exceeded your expectations. It is truly rewarding to hear that you would choose to stay with us again on your next visit to Bali. At the same time, we sincerely apologize for the difficulty you experienced finding your way to the hotel from the international terminal. We understand how frustrating this can be, particularly after a long journey. Your comments regarding the directional signage and access route are valuable, and we will share them with the relevant team for review as we continue working to improve the arrival experience for our guests. Thank you once again for your kind recommendation. Although your stay was brief, we are pleased to have been part of your journey and look forward to welcoming you back for another enjoyable experience. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.5/5

Leo H. Couples - Confirmed reviews ALL

My wife & I had an excellent two night stay at the Novotel Bali Ngurah Rai Hotel before flying out to Europe. The convenience of staying close to the airport after & before a flight can’t be understated 😊

Dear Valued Guest, Thank you very much for sharing your wonderful feedback and for your continued loyalty as an ALL Platinum member. We are delighted to know that you and your wife enjoyed your two-night stay with us before your journey to Europe. It is lovely to hear that the convenient location, quiet room, and attentive service from our team contributed to a comfortable and relaxing experience. We are also pleased that you appreciated the follow up from our Guest Experience team to ensure your stay was going well. Thank you once again for choosing Novotel Bali Ngurah Rai Airport. We truly appreciate your loyalty and look forward to welcoming you and your wife back on your next visit to Bali. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.5/5

Denise F. Families - Confirmed reviews ALL

Such a great place and so convenient after a flight arriving late at night. Within walking distance from our arrival. Very comfortable bed. Breakfast in the morning before leaving for our next Accor hotel.

Dear Valued Guest, Thank you very much for your wonderful feedback and for your continued loyalty as an ALL Gold member. We are delighted to know that you found our hotel convenient after your late-night arrival and enjoyed the comfortable bed, clean and inviting room, and quick check-in experience. It is also lovely to hear that you enjoyed breakfast with us before continuing your journey to your next Accor hotel. Thank you once again for choosing Novotel Bali Ngurah Rai Airport. We truly appreciate your loyalty and look forward to welcoming you back on your next visit to Bali. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Other web-users rate our hotel

  • 1,625 reviews 9.5/10 Location
  • 1,641 reviews 8.3/10 Room
  • 1,835 reviews 9.3/10 Service
  • 34 reviews 7.5/10 WiFi
  • 1,051 reviews 9.4/10 Breakfast
  • 745 reviews 7.9/10 Comfort
  • 682 reviews 8.3/10 Cleanliness
  • 130 reviews 8.4/10 Bar

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