Sofitel Wellington 5 stars

Customer review rating (ALL Rating) 4.7/5 1,784 reviews

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11 Bolton Street, 6011 WELLINGTON, New Zealand

Description

Hotel extras

  • Near Wellington Botanical Gardens; ideally located in the business and government precinct

  • Jardin Grill restaurant. Beloved by locals and guests alike.

  • La Serre Bar. A chic lounge bar, specialising in local gins.

  • Club Sofitel executive lounge.

  • Qualmark Gold Star Sustainable Tourism Rating

Our accommodation(s)

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Hotel location

Sofitel Wellington

11 Bolton Street
6011 WELLINGTON
New Zealand

GPS:-41.279693, 174.774617

Telephone
Fax +64 4 472 2550

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

JARDIN GRILL

The upmarket, relaxed restaurant is ideal for elegant dining. Gather with friends, clients and colleagues to dine in the theatre of our Chefs creating mouth-watering dishes from a wood-fired grill through to delectable desserts.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,784 reviews

TripAdvisor Rating  4.5/5  729 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Sheryl F. Families - Confirmed reviews ALL

Walked into a beautiful foyer and greeted by friendly staff who were very helpful throughout stay. The room was very good. Restaurant and bar food excellent with child friendly choices.

Bonjour Sheryl F., Thank you for your kind words regarding your recent stay at Sofitel Wellington. We are delighted to hear that you appreciated our beautiful foyer, friendly staff, and enjoyed your dining experience with us. Your feedback is greatly valued. Regards, Sofitel Wellington

Customer review rating 1.5/5

Mark C. Couples - Confirmed reviews ALL

-Room - two people- 1 towel rail. -Note in bathroom to encourage reusing bath towels ??? -How do you dry your towel with 1 towel rail! -Tv on side wall - very uncomfortable to watch from bed. - 2 person room and only 1 chair???

Customer review rating 2.0/5

Yanxuan W. Couples - Confirmed reviews ALL

Sofitel Wellington is a realatively small hotel compared to other Sofitel brand hotels. The room is small, most of the room has no bathtubs. Hotel is near parliament house and Wellington station, easy to come from airport. Recived nice macaroons in a small sofitel leather bag on arrival, it is a special welcome gift. Room has view of Bolton street cemetry, if you are not happy to see cemetry outside your window, please take attention before booking. I had breakfast included in the booking, and had dinner in the jardin grill restaurant. I had 4 issues in the restaurant, realated to poor service and hygiene: 1. ordered ice latte and sent me hot latte, a small issue. They sent me a iced latter afterwards after I voiced it out. 2. Had fruits from buffet, honeydew melon got bad already before I took it. I got 4 pieces of green color honeydew melon and they all turned bad, tasting sour and not fresh. Pineapple appeared fresh but watermelon also looked like not fresh. I informed waitresss of the bad fruits and she took the whole bowl back to kitchen, came back with some fresh melon and informed me the whole bowl of fruits was bad. They apologized for that. After 1 hour of finishing breakfast, I had diarrhoea in my hotel room. 3. Had dinner in the fine dining restaurant, ordered 6 oysters but served me 5. I asked waitress how many did I ordered, she said yes it was 6, she would go back to talk to the chef. Then later bring me another 1 oyster. 4. I also ordered scallop as my entree, they served us main meals and it still did not come. I understand entree should come earlier than main meals. I asked the waitress is the scallop coming, she said it would come soon. When they served me scallops, waitress told me it was not ordered before. My husband heard me clearly that I ordered scallops as well. After these disappointing dining services, I went to front desk and complained. Duty manager said they would waive my fees at the restaurant for today, however, I have 100USD dining credit covering my meals. So he gave me 65.7NZD discount for my room fees. My conclusion is I will not choose hotel at Sofitel again in Wellington. Why not ibis or Novotel if you do not expect services.

Customer review rating 5.0/5

S. S. S. Business - Confirmed reviews ALL

Always pleasure to return here on trips to Welli. Has not let down for a long time.

Customer review rating 5.0/5

Andrew M. Friends - Confirmed reviews ALL

I only had a 12hr stay but the room was beautifully appointed with a VERY comfortable bed 💫

Bonjour Kia Ora Andrew M., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you found your room beautifully appointed and enjoyed a comfortable night's rest. We look forward to welcoming you back for a longer stay in the future. Best regards, Sofitel Wellington

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Other web-users rate our hotel

  • 277 reviews 8.8/10 Location
  • 732 reviews 8.4/10 Room
  • 1,041 reviews 9.3/10 Service
  • 9 reviews 7.8/10 WiFi
  • 385 reviews 8.3/10 Food
  • 261 reviews 7.7/10 Comfort
  • 236 reviews 9.2/10 Vibe
  • 213 reviews 9.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.