Mercure Newcastle Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 784 reviews

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Mercure Newcastle Airport - Image 1
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2 Williamtown Drive, 2318 WILLIAMTOWN, Australia

Description

Hotel extras

  • Centrally located between Newcastle & Port Stephens

  • Close to Quad bike adventures on Stockton beach

  • Newcastle Airport has 9 destinations with direct flights

  • Car parking available (cost applies)

Our accommodation(s)

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Hotel location

Mercure Newcastle Airport

2 Williamtown Drive
2318 WILLIAMTOWN
Australia

GPS:-32.809519, 151.842247

Telephone
Fax +61 2 4033 8900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MACH ONE RESTAURANT & BAR

Mach One Restaurant and Bar is open daily for breakfast & dinner. The fully licensed bar also has an extensive selection of tap beers and local wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  784 reviews

TripAdvisor Rating  4.3/5  343 reviews

Customer review rating 3.0/5

Zen C. Business - Confirmed reviews ALL

Accommodation in Newcastle was all booked out due to rolling black outrs following storm event, Mercure had 2 rooms available at the highest rates. Restaurant was good, overall staff were very friendly and helpful

Dear Zen C., Thank you for sharing your feedback regarding your recent stay with us. I appreciate your comments about the room pricing and understand your concerns regarding the air conditioning and ventilation. The demand during the recent storm event did lead to an increase in rates, and I regret that this impacted your experience. Just so you know, all hotels within proximity of an airport do not have windows that can be opened for obvious reasons. I am pleased to hear that you enjoyed our restaurant and found our staff to be friendly and helpful. Sincerely, Marcus Leigh General Manager

Customer review rating 4.0/5

Sharon P. Couples - Confirmed reviews ALL

Great place to stay for early morning flights. Short work to Airport.

Dear Sharon P., Thank you for your kind feedback regarding your recent stay at Mercure Newcastle Airport. We are pleased to hear that our location suited your needs for early morning flights. We look forward to welcoming you back in the future. Marcus Leigh General Manager

Customer review rating 5.0/5

Laura H. Business - Confirmed reviews ALL

You front desk staff, particularly the lady with a name that begins with 'M' was exceptionally professional, caring, and provided service that exceeds an aero hotel. She is an asset to the hotel and a great leader.

Dear Laura H., Thank you for your kind words regarding our front desk staff. Her name is Mariela and she is the Front Office Manager. We are pleased to hear that you experienced exceptional service during your stay and I will personally ensure she receives your lovely feedback. Your review will also be shared with our team, as it motivates us to continue delivering outstanding hospitality. Marcus Leigh General Manager

Customer review rating 4.0/5

Roger B. Couples - Confirmed reviews ALL

Nice new room, comfortable beds, everything fresh and clean. Very courteous helpful staff and we enjoyed a very nice dinner with friends at the restaurant.

Dear Roger B., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed the comfort of our new rooms, the quality of our restaurant, and the service provided by our staff. We look forward to welcoming you back in the future. Marcus Leigh General Manager

Customer review rating 4.5/5

Sean N. C. Business - Confirmed reviews ALL

I love the staff at this hotel. They are always making everyone feel comfortable. Well done.

Dear Sean N. C., Thank you for your kind words about our staff. It is rewarding to know that their efforts to create a comfortable atmosphere have positively impacted your stay. We appreciate your feedback and look forward to welcoming you back in the future. Marcus Leigh General Manager

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Other web-users rate our hotel

  • 219 reviews 8.8/10 Location
  • 409 reviews 8.2/10 Room
  • 473 reviews 9/10 Service
  • 279 reviews 8.2/10 Food
  • 196 reviews 8.9/10 Cleanliness
  • 65 reviews 4.5/10 Value
  • 61 reviews 7.2/10 Breakfast
  • 48 reviews 9.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.