Hotel Royal St. Georges Interlaken - MGallery Collection 4.5 stars

Customer review rating (ALL Rating) 4.6/5 1,139 reviews

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Hotel Royal St. Georges Interlaken - MGallery Collection - Image 1
Hotel Royal St. Georges Interlaken - MGallery Collection - Image 2
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Hotel Royal St. Georges Interlaken - MGallery Collection - Image 4
Hoeheweg 139, 3800 INTERLAKEN, Switzerland

Description

Hotel extras

  • Air conditioning in all rooms

  • Brasserie St. Georges with terrace

  • Family rooms

  • Ideal location in downtown

  • Historic hotel with a romantic atmosphere

Our accommodation(s)

Book this hotel
Room 1

Single Bed

Historic, customized rooms in Baroque style with A/C, no balcony

Photo out of - Historic, customized rooms in Baroque style with A/C, no balcony

Classic Einzelzimmer mit Einzelbett, klimatisiert ohne Balkon, mit Dusche oder Wanne. Minibar, Safe, Flatscreen TV, Telefon, Wasserkocher, Gratis-Wlan. Zimmer sind individuell und können von den Bildern abweichen

  • Views:

    City View or Courtyard View

  • Most of the accommodation:

    Corner Room

Max. number of persons
1
Area
From 16 m² / 172 sq ft

Bedding

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 1 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Single bed(s)
  • Views: City View or Courtyard View
  • Most of the accommodation: Corner Room
See availabilities

Room

Historic, customized rooms in Baroque style with A/C and balcony

Photo out of - Historic, customized rooms in Baroque style with A/C and balcony

Royal superior room with twin or double bed (25-28 m²), balcony, mountain view, shower or tub. Minibar, safe, flat-screen TV, phone, Nespresso, free WIFI. Rooms are customized and may differ from images.

  • Views:

    City View or Mountain view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Room

Modern, air-conditioned rooms, without balcony

Photo out of - Modern, air-conditioned rooms, without balcony

Premium room with twin or double bed in a modern design and with air conditioning (25-27 m²) without balcony, with shower. Minibar, safe, flat-screen TV, phone, Nespresso machine, free WIFI.

  • Views:

    City View or Hills view or Mountain view

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 26'/66 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Room

Modern, air-conditioned rooms, with balcony

Photo out of - Modern, air-conditioned rooms, with balcony

Executive room with twin or double bed in a modern design and with air conditioning (25-27 m²) with balcony, shower. Minibar, safe, flat-screen TV, phone, Nespresso machine, free WIFI.

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Illy coffee machineAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Historic furnished and air-conditioned Royal Suite partly in Baroque style with balcony

Photo out of - Historic furnished and air-conditioned Royal Suite partly in Baroque style with balcony

Royal Suite with double bed (538 sq. ft.), air-conditioned, partly with balcony, mountain view, shower and bathtub. Mini-bar, safe, flatscreen TV, phone, Nespresso, free WIFI. Customized rooms may vary from the pictures

  • Views:

    City View or Mountain view

Max. number of persons
4
Area
From 50 m² / 538 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

Air-conditioned family studio, 1 large bed, living area with kitchen

Photo out of - Air-conditioned family studio, 1 large bed, living area with kitchen

215 sq. ft., air-conditioned family studio for up to 2 people, kitchen with fridge, dishwasher, hob and Nespresso machine, separate WC, shower, room not accessible by lift.

  • Views:

    Courtyard View

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Hotel Royal St. Georges Interlaken - MGallery Collection

Hoeheweg 139
3800 INTERLAKEN
Switzerland

GPS:46.688656, 7.862805

Telephone
Fax +41 33 823 30 75
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 98 rooms
  • One room for people with reduced mobility
  • 98 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • German
  • English
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

2 Meeting rooms

Business Center

  • Self service business center

Family

Babysitting on request

  • Babysitting on request
  • On site
  • Outdoor parking
  • Private
  • 46 parking spaces
  • Parking opened 24/7

  • Parking pricing: 32.73 € 30 CHF Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking
  • Electric car recharging units 3,7 kVA
  • Electric car recharging units 7 kVA
  • Electric car recharging units 11 kVA
  • Electric car recharging units 22 kVA
  • TESLA recharging units

Security

  • Sprinkler
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

BRASSERIE ST. GEORGES

Photo out of - BRASSERIE ST. GEORGES

Whether you prefer Mediterranean fusion cuisine or Swiss specialties, we use fresh local ingredients to craft exquisite, wholesome dishes.

Cooking style
Mediterranean
Chef name
Flavio Guenza
Capacity
80
3800 Interlaken, Switzerland
Telephone +41 33 822 75 75
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Pet allowed
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

Whether you prefer Mediterranean fusion cuisine or Swiss specialties, we use fresh local ingredients to craft exquisite, wholesome dishes.

Great days always start with a good breakfast featuring tasty treats and healthy options!

Pamper yourself with our Finnish and bio sauna as well as our steam bath

For weddings, civil unions, birthdays or reunions of family or friends, the hotels in the MGallery collection offer guests a unique experience, in a remarkable setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,139 reviews

Customer review rating 5.0/5

Hani M. A. Families - Confirmed reviews ALL

Dear Mr. A., Thank you for your outstanding review and recommendation. We are delighted that you and your family enjoyed your stay and appreciated our central location and the warm, professional service provided by our team. Your special recognition of Jad, Antonio, and our bell team is greatly appreciated, and we will be pleased to share your kind words with them. We are also grateful for your loyalty as an ALL Accor Platinum member and pleased to know that you felt well recognised during your stay. Thank you once again for choosing the Royal St. Georges Hotel. We look forward to welcoming you and your family back to Interlaken. Kind regards, Pierre Mahon Front Office Manager

Customer review rating 5.0/5

Lindsay B. Solo - Confirmed reviews ALL

Dear Ms. B., Thank you for your wonderful review. We are delighted that your stay with us was the highlight of your trip and that our team made your late arrival so comfortable and effortless. We will be especially pleased to share your kind words with Rudi, who will be delighted to know how much his assistance and recommendations contributed to your experience. We also appreciate your suggestions regarding breakfast and the use of more local products in our food and amenities. Your feedback is valuable as we continue to enhance our guest experience. We only wish you could have stayed longer, and we sincerely hope to welcome you back to the Royal St. Georges Hotel on your next visit to Interlaken. Kind regards, Pierre Mahon Front Office Manager

Customer review rating 5.0/5

Pauline V. Families - Confirmed reviews ALL

Dear Ms. V., Thank you for your excellent review. We are delighted that you and your family enjoyed your stay and appreciated our convenient location and the attentive service provided by our team. It was a pleasure to welcome you, and we are especially pleased that the assistance with your luggage and our availability to help made your experience more comfortable. Thank you also for your loyalty as an ALL Accor Silver member and for your feedback regarding Wi-Fi and ease of access, which we take into consideration as we continue to improve our guest experience. We look forward to welcoming you and your family back to the Royal St. Georges Hotel on a future visit to Interlaken. Kind regards, Pierre Mahon Front Office Manager

Customer review rating 5.0/5

Ryan K. Couples - Confirmed reviews ALL

Dear Mr. K., Thank you for your excellent review and recommendation. We are delighted that you and your partner enjoyed your stay, particularly the spacious and comfortable rooms, our restaurant and bar, and the attentive service from our front desk team. Your kind words about my assistance are greatly appreciated, and it was a pleasure to welcome you. Thank you also for your loyalty as an ALL Accor Classic member. We look forward to the pleasure of welcoming you back to the Royal St. Georges Hotel for another memorable stay in Interlaken. Kind regards, Pierre Mahon Front Office Manager

Customer review rating 4.0/5

Jane G. H. G. Friends - Confirmed reviews ALL

Dear Ms. G., Thank you for your kind feedback. We are pleased that you enjoyed our comfortable rooms, convenient location, and friendly service. We also appreciate your comments regarding breakfast and will take them into consideration as we continue to improve our guest experience. We hope to have the pleasure of welcoming you back to the Royal St. Georges Hotel – MGallery Collection. Kind regards, Pierre Mahon Front Office Manager

Dear Mr. A., Thank you for your outstanding review and recommendation. We are delighted that you and your family enjoyed your stay and appreciated our central location and the warm, professional service provided by our team. Your special recognition of Jad, Antonio, and our bell team is greatly appreciated, and we will be pleased to share your kind words with them. We are also grateful for your loyalty as an ALL Accor Platinum member and pleased to know that you felt well recognised during your stay. Thank you once again for choosing the Royal St. Georges Hotel. We look forward to welcoming you and your family back to Interlaken. Kind regards, Pierre Mahon Front Office Manager

Customer review rating 5.0/5

Lindsay B. Solo - Confirmed reviews ALL

I arrived to Hotel Royal St. George’s in the late evening, barely awake - I had hiked all day leading up to my arrival. Rudi picked me up from the train station (a lifesaver!!) and greeted me with positive energy that I really needed and even managed to give me a few amazing recommendations in my tired state. My room was amazing and so comfortable, and I didn’t have to ask for help bringing up my bags or getting set up within the room. All of the staff at HRSG did the thinking for me that night which I so appreciated. The hotel was also very accommodating with a late check out and holding my bags while I went adventuring the next day. Ultimately I wished I was able to stay longer.

Dear Ms. B., Thank you for your wonderful review. We are delighted that your stay with us was the highlight of your trip and that our team made your late arrival so comfortable and effortless. We will be especially pleased to share your kind words with Rudi, who will be delighted to know how much his assistance and recommendations contributed to your experience. We also appreciate your suggestions regarding breakfast and the use of more local products in our food and amenities. Your feedback is valuable as we continue to enhance our guest experience. We only wish you could have stayed longer, and we sincerely hope to welcome you back to the Royal St. Georges Hotel on your next visit to Interlaken. Kind regards, Pierre Mahon Front Office Manager

Customer review rating 5.0/5

Pauline V. Families - Confirmed reviews ALL

Thank you for Pierre who welcomed us and the other member of the team who helped us with our luggages when we arrived and departed. They are always one call away every time we have questions and requests!

Dear Ms. V., Thank you for your excellent review. We are delighted that you and your family enjoyed your stay and appreciated our convenient location and the attentive service provided by our team. It was a pleasure to welcome you, and we are especially pleased that the assistance with your luggage and our availability to help made your experience more comfortable. Thank you also for your loyalty as an ALL Accor Silver member and for your feedback regarding Wi-Fi and ease of access, which we take into consideration as we continue to improve our guest experience. We look forward to welcoming you and your family back to the Royal St. Georges Hotel on a future visit to Interlaken. Kind regards, Pierre Mahon Front Office Manager

Customer review rating 5.0/5

Ryan K. Couples - Confirmed reviews ALL

Everyone at the front desk took exceptional care of us - the restaurant and bar are fantastic and the rooms are very comfortable and spacious

Dear Mr. K., Thank you for your excellent review and recommendation. We are delighted that you and your partner enjoyed your stay, particularly the spacious and comfortable rooms, our restaurant and bar, and the attentive service from our front desk team. Your kind words about my assistance are greatly appreciated, and it was a pleasure to welcome you. Thank you also for your loyalty as an ALL Accor Classic member. We look forward to the pleasure of welcoming you back to the Royal St. Georges Hotel for another memorable stay in Interlaken. Kind regards, Pierre Mahon Front Office Manager

Customer review rating 4.0/5

Jane G. H. G. Friends - Confirmed reviews ALL

We enjoyed our stay. Rooms were comfortable & the location was good. Breakfast was acceptable.

Dear Ms. G., Thank you for your kind feedback. We are pleased that you enjoyed our comfortable rooms, convenient location, and friendly service. We also appreciate your comments regarding breakfast and will take them into consideration as we continue to improve our guest experience. We hope to have the pleasure of welcoming you back to the Royal St. Georges Hotel – MGallery Collection. Kind regards, Pierre Mahon Front Office Manager

Customer review rating 5.0/5

S. Y. T. C. S. Y. C. Couples - Confirmed reviews ALL

The hotel is absolutely fantastic and their staff too is so helpful and nice, special call out to Mr Mateusz who is exceptionally helpful and full of great energy! Thank you for making our stay so memorable.

Dear Mr. C., Thank you for your wonderful review. We are delighted that you had such a memorable stay and that Mateusz made a particularly positive impression with his helpfulness and enthusiasm. We will be sure to share your kind words with him and the team. As a valued ALL Accor Platinum member, your feedback is greatly appreciated, and we look forward to welcoming you back to the Royal St. Georges Hotel – MGallery Collection. Kind regards, Pierre Mahon Front Office Manager

Customer review rating 4.0/5

Pete D. Couples - Confirmed reviews ALL

My only concern is. I think the door to enter the more modern room building should require a room key to enter.

Dear Mr. D., Thank you for your kind feedback and for your 80/100 rating. We are pleased that you appreciated our location and the service provided by our team. We also appreciate your suggestion regarding access to the modern accommodation building. Guest security is important to us, and your comment will be shared with the relevant team for review. We hope to have the pleasure of welcoming you back to Interlaken. Kind regards, Pierre Mahon Front Office Manager Hotel Royal St, Georges Interlaken - MGallery Collection

Customer review rating 4.0/5

Tariq A. Couples - Confirmed reviews ALL

Stay was excellent staff was very friendly.

Dear Mr. A., Thank you for your kind feedback and for choosing our hotel for your stay. We are delighted that you had an excellent experience and appreciated the friendliness of our team. We also appreciate your comments regarding accessibility and breakfast selection, which we will share with the relevant teams for review. We hope to have the pleasure of welcoming you back to the Royal St. Georges Hotel in the future. Kind regards, Pierre Mahon Front Office Manager

Customer review rating 4.0/5

Mark H. M. Couples - Confirmed reviews ALL

Overall everything was great. From the hotel checkin process to the room service and also the checkout process. Things were smooth and comfortable. We really liked the transport to the train station service after we've checked out. One serious thing we felt uncomfortable with was the behaviour of the restaurant staff. It clearly seemed that their attitude was different depending on the guest's race or ethnicity. I don't want to be specific but we (both my wife and I) got rude behaviour from the restaurant staff. Behaviour like this towards your guests is not acceptable and probably for that specific reason we'll not be going to your hotel again if we visit Interlaken again.

Dear Mr. M., Thank you for your honest feedback. We are pleased that you appreciated the smooth check-in and check-out processes, the comfort of your room, and our shuttle service. However, we sincerely apologise for the unacceptable experience you and your wife encountered in our restaurant. Every guest deserves to feel equally welcome and respected, and we take your concerns regarding staff behaviour very seriously. We also acknowledge your comments regarding breakfast variety and will share your feedback with the relevant teams for review. Kind regards, Pierre Mahon Front Office Manager

Customer review rating 4.5/5

Nicole L. Families - Confirmed reviews ALL

Even though we arrived late in the day, the team showed us to our room and made sure we settled in ok. Breakfast was wonderful. Great food and old world charm combined with modern amenities, makes this a fabulous choice for any one travelling alone or with families. The walk from the station is direct and over flat ground. As a starting off point for our Jungfraujoch adventure, it was perfect.

Dear Ms. L., Thank you for your wonderful review. We are delighted that our team made you and your family feel welcome, even upon your late arrival. It is a pleasure to know that you enjoyed our breakfast, the blend of historic charm and modern comfort, and our convenient location for your Jungfraujoch adventure. We hope to have the pleasure of welcoming you back to the Royal St. Georges Hotel on your next visit to Interlaken. Kind regards, Pierre Mahon Front Office Manager

Customer review rating 1.0/5

Kella C. Couples - Confirmed reviews ALL

We had multiple issues with the hotel number 1. It was way more expensive than it should’ve been. We were just at a five star hotel and another place in Italy and the service and the hotel was incredible. This hotel lacked all of the above it was dirty. It was old. It smelled bad. I think some piped in fragrance that just was annoying and kept us awake and sneezing we also had an issue where someone kept walking around our room outside and there was only one of the room across from us so we felt very insecure and not safe and I called down around 1 AM when I was hearing the noise after about 20 minutes was told you didn’t have security, but someone would come up from the front desk and look around. We pushed a stoolin front of the door just because we weren’t quite sure what to do and did not sleep well. The first night really would’ve liked to have left after that but we had paid for two nights again. A very, very disappointing day did not like the hotel at all. Did not like anything that you offered nothing about it was even comfortable or memorable or relaxing sadly.

Dear Ms. C., Thank you for sharing your feedback. We sincerely apologise that your stay fell so far short of your expectations. We are particularly concerned by your account of feeling unsafe during the night and by the response you received when you contacted reception. We also regret the issues you experienced with cleanliness, room condition, the fragrance, linens, and Wi-Fi. We understand how distressing this experience must have been and recognise that it did not reflect the comfortable and reassuring stay you should have received. Your comments are taken seriously and will be shared with the relevant teams for review. Kind regards, Pierre Mahon Front Office Manager

Customer review rating 3.0/5

Shashank S. Couples - Confirmed reviews ALL

The location is great but the room size - view and the breakfast did not feel as premium as the tariff.

Dear Mr. S., Thank you for sharing your feedback. While we are pleased that you appreciated our location, we regret that other aspects of your stay did not meet your expectations, particularly in terms of value for money. We sincerely apologise for the cleanliness concerns, including the presence of insects in your room, as well as the issues with Wi-Fi access. We also appreciate your comments regarding room size, the view, breakfast options, and staffing. Your feedback will be shared with the relevant teams as we work to improve the guest experience. Kind regards, Pierre Mahon Front Office Manager

Customer review rating 5.0/5

Milagros C. Friends - Confirmed reviews ALL

Great spacious room. Location was perfect. Breakfast was great and so was staff

Dear Ms. C., Thank you for your excellent review and perfect score. We are delighted that you and your friends enjoyed our spacious rooms, convenient location, and breakfast, and that our team contributed to such a positive stay. Your kind feedback is greatly appreciated. We look forward to welcoming you back to the Royal St. Georges Hotel on your next visit to Interlaken. Kind regards, Pierre Mahon Front Office Manager

Customer review rating 5.0/5

Jitendra L. N. Couples - Confirmed reviews ALL

Very good staff and humble people The great reception

Dear Mr. N., Thank you for your wonderful review and perfect score. We are delighted that you had such a beautiful stay and that our reception team and the warm hospitality of our entire staff made a lasting impression. Your recognition means a great deal to us, and we are pleased that you enjoyed all aspects of your experience. We look forward to welcoming you back to the Royal St. Georges Hotel for another memorable stay in Interlaken. Kind regards, Pierre Mahon Front Office Manager

Customer review rating 5.0/5

Mark W. Families - Confirmed reviews ALL

Excellent guest reception upon check-in, attention to every detail. Suite was beautiful and very accommodating. Buffet breakfast was exquisite and dinner offerings were very nice.

Dear Mr. W., Thank you for your outstanding review and perfect score. We are delighted that you and your family enjoyed your suite, the warm welcome at check-in, and the quality of our breakfast and dinner offerings. It is particularly rewarding to know that our team’s attention to detail exceeded your expectations. We will gladly share your kind words with our reception team. We look forward to welcoming you and your family back to the Royal St. Georges Hotel for another memorable stay in Interlaken. Kind regards, Pierre Mahon Front Office Manager

Customer review rating 3.5/5

Kevalkumar M. S. Families - Confirmed reviews ALL

I did not have such a good experience at this hotel . The location is excellent , but breakfast spread for vegetarian was very less . Also , I being allergic to garlic there was no option for me even though I requested them to make something since I was staying for 4 nights .

Dear Mr. Kevalkumar, Thank you for sharing your feedback. We are pleased that you appreciated our location, although we are sorry that your overall experience did not fully meet your expectations. We appreciate your comments regarding breakfast and are sorry that the available selection did not suit your particular dietary needs and preferences. Your feedback regarding the shuttle service and Wi-Fi is equally appreciated and will help us continue improving our services. We hope to have the pleasure of welcoming you and your family again in the future. Warm regards, Antonios Sakoutis Assistant Front Office Manager

Customer review rating 4.5/5

Muhammad H. Couples - Confirmed reviews ALL

Excellent

Dear Mr. Muhammad, Thank you very much for taking the time to share your positive feedback following your stay with us. We are delighted to hear that you enjoyed our excellent location and efficient service, and that you were satisfied with your accommodation, cleanliness, breakfast, and the service provided by our team. Your kind feedback and recommendation are greatly appreciated and will be shared with our team. We are also pleased to welcome you as an ALL – Accor Live Limitless member. We look forward to welcoming you back to Hotel Royal St. Georges Interlaken for another enjoyable stay. Kind regards, Antonios Sakoutis Assistant Front Office Manager

Customer review rating 5.0/5

Gerald S. Couples - Confirmed reviews ALL

We were able to book at the last minute since the hotel we were in double booked the suite we were in and asked us to move to a smaller room. Luckily, we were able to book a room ag the royal St Georges and were very happy that we did! It was wonderful!

Dear Mr. S., Thank you very much for your wonderful review and for choosing Hotel Royal St. Georges Interlaken during your stay in Interlaken. We are delighted to hear that you enjoyed your room, breakfast, and especially the warm and efficient service provided by our team. It is particularly rewarding to know that, despite the last-minute circumstances of your booking, we were able to provide you with a stay that you found wonderful. Your kind words about every member of our team, from the valet to the Front Desk, mean a great deal to us and will certainly be shared with everyone. Thank you once again for your recommendation. We very much look forward to welcoming you back to the Royal St. Georges on your next visit to Interlaken. Kind regards, Antonios Sakoutis Assistant Front Office Manager

Customer review rating 2.5/5

Foley J. Couples - Confirmed reviews ALL

Staff were great particularly when I saw how other guests spoke to them. Our experience was not ideal as I had accidentally booked a single room and the only room available was a family room which was not great. Breakfast was however a miserable experience and best avoided.

Dear Mrs. Foley, Thank you for taking the time to share your detailed feedback following your stay with us. We are pleased to hear that you found our team lovely and appreciated their attitude and service. We are, however, very sorry that several aspects of your stay did not meet your expectations. We sincerely regret the shortcomings you experienced in your room, particularly the empty soap and shampoo dispensers, the condition of the shower, and the overall impression of the accommodation in relation to the rate paid. Your comments have been shared with the relevant departments for review and follow-up. We are also sorry to hear that your breakfast experience was disappointing, especially regarding the coffee queue, the availability and replenishment of the breakfast items, and the service provided by the breakfast team. We take this feedback seriously and will address these points with our Food & Beverage management. Regarding the room reservation, we understand that the single room was booked by mistake. Nevertheless, we regret that the available alternative did not provide you with the experience you were expecting. Thank you once again for your honest feedback. We truly appreciate your recognition of our team despite the difficulties you encountered during your stay, and we hope to have the opportunity to provide you with a much more positive experience should you choose to visit us again. Kind regards, Antonios Sakoutis Assistant Front Office Manager

Customer review rating 5.0/5

Mukhammadjon O. Solo - Confirmed reviews ALL

We had an excellent stay at Royal St. Georges Hotel Interlaken. The hotel was very clean, the food was excellent, and the staff were friendly and professional. A special thanks to Malika at the reception. She welcomed us warmly, explained everything clearly and helped us a lot. Her professionalism, kindness and ability to speak several languages made a very strong impression on us. In my opinion, employees like Malika greatly contribute to the excellent reputation of this hotel. We would gladly stay here again.

Dear Mr. O., Thank you very much for your excellent review and for sharing your wonderful feedback following your stay with us. We are delighted to hear that you enjoyed your stay, particularly the cleanliness of the hotel, our food, and the friendly and professional service provided by our team. We are especially grateful for your kind words about Malika. It is wonderful to know that her warm welcome, professionalism, multilingual skills, and willingness to assist made such a positive impression on you. We will be delighted to share your compliments with her, as recognition from our guests is truly appreciated by our team. Thank you also for your 10/10 recommendation and for your loyalty as an ALL member. We very much look forward to welcoming you back to Hotel Royal St. Georges Interlaken for another excellent stay. Kind regards, Antonios Sakoutis Assistant Front Office Manager

Other web-users rate our hotel

  • 416 reviews 9.6/10 Location
  • 584 reviews 7.5/10 Room
  • 774 reviews 8.3/10 Service
  • 12 reviews 4.4/10 WiFi
  • 291 reviews 6.5/10 Breakfast
  • 236 reviews 7.7/10 Comfort
  • 166 reviews 5.9/10 Amenities
  • 156 reviews 6.5/10 Cleanliness

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