Name: 5 star hotel in Bengaluru at Gopalan Mall. - ALL
Address: Opposite RMZ Infinity Techpark, Swamy Vivekananda Road, Bengaluru, 560093, IN
Telephone: +918068430000
Rating: 4.6

Grand Mercure Bengaluru at Gopalan Mall

Upscale hotel for business and leisure

Discover the new Grand Mercure Bengaluru at Gopalan Mall offering local experiences with universal hospitality. A short walk from a metro station, the hotel is opposite RMZ Infinity and close to Bagmane Techpark, Bagmane World Technology Center, RMZ Millennia, Manyata Techpark and Indiranagar. The hotel features 212 spacious rooms with elegant interiors and modern guest amenities, including 29 one & two bedroom suites with living space, kitchenette and terrace for comfortable long stays.

La Utsav, the all-day dining restaurant offers an array of local flavours and global delicacies. 1026 AD, the lobby bar featuring speciality cocktails and short eats, is the perfect place to unwind after a busy day. The hotel features eight elegant meeting spaces which can cater from 20 to 400 delegates, a fitness centre, salon and spa, swimming pool, library, a dedicated entertainment zone, Executive Lounge and business centre.

Grand Mercure Bengaluru at Gopalan Mall welcomes you to experience the essence of Karnataka at the heart of Bengaluru. Immerse yourself in curated dining, stay and wellness experiences, rooting from the local culture.

Ram Shetty, Hotel Management

Hotel extras

Elegantly designed rooms starting from 37 sq.m. Feature wireless charging dock.
Features 1 Ballroom and 7 meeting rooms & can host 20 to 400 delegates
29 apartment styled suites, with state of the art kitchenette and private terrace
8 well equipped meeting spaces to host events for 20-400 guests
La Utsav - the all day dining restaurant features the a' la carte menu

Our accommodation(s)

Room

Deluxe Room, King Bed

3 pers. max
37 m² / 398 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Deluxe Room, Twin Bed

3 pers. max
37 m² / 398 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Executive Room, King Bed

3 pers. max
37 m² / 398 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Executive Room, Twin Bed

3 pers. max
37 m² / 398 sq ft

Bedding 2 x Single bed(s)

See availabilities

Suite

Superior Suite, 1 Bedroom with Balcony

4 pers. max
74 m² / 796 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Terrace

See availabilities

Suite

Executive Suite, 2 Bedroom

6 pers. max
111 m² / 1194 sq ft

Bedding 2 x Single bed(s) and 1 x King size bed(s)

See availabilities

Suite

Presidential Suite

6 pers. max
182 m² / 1959 sq ft

Bedding 2 x King size bed(s)
Most of the accommodation: Terrace

See availabilities

Hotel location

Grand Mercure Bengaluru at Gopalan Mall

Opposite RMZ Infinity Techpark, Swamy Vivekananda Road
560093 Bengaluru
India

GPS:12.992607, 77.660589

+91 80 6843 0000

+91 80 6843 0001

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms

La Utsav

La Utsav is a celebration of flavours featuring a great selection of local & global delicacies. The vibrant restaurant with large interactive kitchens serves a delectable a la carte menu during breakfast, lunch and dinner.

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 454 m² / 4885 sq ft
Maximum seats capacity: 400
Maximum capacity for banquets: 240

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5 1,092 reviews

Akash A. Business - 2/13/2026 Confirmed reviews ALL

I am loyalty member with a gold status. I had some requests to accomodate our corporate group ( 5 travellers in 5 rooms ) on the same floor. I had communicated to the hotel via email in advance , but no one responded to the email . Later two days before the stay I got a whatsapp message, I responded to the whatsapp message and again no response. On arrival, neither our requests were noted, nor the rooms were ready. I entered the room at 11PM only to find the Air Conditioning not running and the the room at 26 degrees plus! ( I prefer cold rooms which is noted in my Accor preferences ) . I told the staff and there were like since the room was "unoccupied" that's the default temperature and you will have to wait for the Air Conditioning to cool down the room. It took 2 hours before the room came down to a bearable 23 degress and despite being set at 18 degrees , I didn't go down further :( Our restaurant experience was equally bad! We had arrived late due to a delayed flight so directly headed to the restaurant for dinner and order multiple dishes. We specifically told the staff to bring the items as and when they are ready and not sequence by starter / main course etc. I guess that went to a deaf ear and it took them 1 hour to get dal and roti! . My friend who had ordered the same waited for an hour watching the rest of us eat our food ! Absolutely pathetic, my worst Accor experience ever. Even IBIS is 100x better than this, responsive and efficient staff and fast service!

Dear Mr. A., Namaskara! Thank you very much for taking the time to speak with Syed and for sharing your experience so candidly. I am truly sorry that your stay did not begin the way it should have, especially considering your Gold status and the advance communication you had sent regarding your group’s request. I completely understand how disappointing it must have been to not receive responses to your email and WhatsApp messages, and to arrive late at night only to find the room not at the desired temperature and not fully ready as per your preferences. This is certainly not the experience we intend to deliver. I also sincerely regret the delay you faced at the restaurant after a long journey. Waiting for an extended period, particularly after clearly mentioning your service preference, would have been frustrating, and I genuinely empathize with you and your friends. Please be assured that your feedback has been carefully noted and shared with the concerned teams. We are addressing the gaps in our pre-arrival communication, room readiness checks, and service coordination to ensure this is not repeated. Your feedback is extremely valuable to us. We hope you will allow us another opportunity in the future to provide you with the seamless and responsive experience you rightfully expect from us. Best Regards, Ram Shetty General Manager

Vijay B. G. Business - 2/13/2026 Confirmed reviews ALL

Nice

Dear Mr. G., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards Ram Shetty General Manager

Rahul C. Couples - 2/12/2026 Confirmed reviews ALL

Worst swimming pool ever in a 5 star property. Not so maintained property as well. Not a value for money. Please avoid.

Dear Mr. C., Namaskara! Thank you for taking the time to tell us about your overall experience at the Grand Mercure Gopalan Mall. I am sorry that your experience did not meet your expectations. At Grand Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Ram Shetty General Manager

Vivek P. Business - 2/10/2026 Confirmed reviews ALL

The rooms were good, upkeep well, breakfast could have been better in terms of variety.

Dear Mr. P., Namaskara! Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate your insights, as they help us continually improve our services. I am glad to hear that you found the rooms to be good and well-maintained. However, I sincerely apologize for the inconvenience caused by the long walk to your room and the delay in having the rooms ready at check-in. We strive to ensure that all accommodations are prepared well in advance, and I will address this with our team to prevent such occurrences in the future. Regarding breakfast, I appreciate your suggestion on the variety, and we will work towards enhancing our offerings to better meet our guests’ expectations. For your convenience, please note that our check-in time is at 2 PM. If you ever return, we would be more than happy to accommodate you to the best of our abilities. Once again, thank you for your feedback and for being an ALL Accor loyalty member. We hope to have the opportunity to welcome you back soon and provide you with an improved experience. Best Regards Ram Shetty General Manager

Moothedan D. B. Business - 2/2/2026 Confirmed reviews ALL

The overall stay was good, the food and the staff too.

Dear Mr B., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards Ram Shetty General Manager