Grand Mercure Bengaluru at Gopalan Mall 5 stars

Customer review rating (ALL Rating) 4.4/5 1,064 reviews

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Description

Hotel extras

  • Elegantly designed rooms starting from 37 sq.m. Feature wireless charging dock.

  • Features 1 Ballroom and 7 meeting rooms & can host 20 to 400 delegates

  • 29 apartment styled suites, with state of the art kitchenette and private terrace

  • 8 well equipped meeting spaces to host events for 20-400 guests

  • La Utsav - the all day dining restaurant features the a' la carte menu

Our accommodation(s)

Hotel location

Grand Mercure Bengaluru at Gopalan Mall

Opposite RMZ Infinity Techpark,, Swamy Vivekananda Road
560093 Bengaluru
India

GPS:12.992607, 77.660589

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

La Utsav

La Utsav is a celebration of flavours featuring a great selection of local & global delicacies. The vibrant restaurant with large interactive kitchens serves a delectable a la carte menu during breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,064 reviews

TripAdvisor Rating  5.0/5  2,185 reviews

Room service

TripAdvisor rating 5.0/5

mohit m TripAdvisor review

Udoy - Exceptional service He was diligent, polite, and incredibly thorough in maintaining cleanliness. The attention to detail and promptness in addressing any requests were truly impressive. His dedication to ensuring a comfortable and spotless environment made our experience even better. Highly recommend!

Grand Mercure Grandeur

TripAdvisor rating 5.0/5

Abigail R TripAdvisor review

Great hospitality by all staff especially Beauty in housekeeping. She cleaned our 2 bedroom apartment for 22 days that we stayed. Also all the waiters during the morning buffet were always so helpful with whatever request we had. Will definitely recommend this hotel with Family ✨️

Had a pleasant stay

TripAdvisor rating 5.0/5

Dreamer09178934194 TripAdvisor review

I had a wonderful stay with exceptional hospitality from every department. The front desk offered excellent service with express check-in, making the experience seamless. My room was clean, neat, and cozy, ensuring a comfortable stay. The ambiance in the lobby was warm and welcoming, adding to the overall charm of the property. Every detail was well thought out, and the staff’s attentiveness truly made a difference. I appreciate the effort put into maintaining such high standards of cleanliness and service. I’m already planning my next visit and look forward to another fantastic stay soon!

Dear Guest, We very much appreciate your comments regarding your stay experience at the Grand Mercure Gopalan. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are glad to know that you enjoyed the stay and were taken care well by our Heartists who will be very happy reading this review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Ram Shetty General Manager

This hotel exceeded my expectations

TripAdvisor rating 5.0/5

Dipanjan M TripAdvisor review

The hotel exceeded my expectations! Impeccable cleanliness, friendly staff, comfortable rooms, and great amenities. Highly recommend for a relaxing stay! Deberghya from the front office helped me a lot during my check-in and check out process. A huge thanks to him. I will visit again in later times.

Well located, rooms are comfortable.

Customer review rating 4.5/5

V. H. Couples - Confirmed reviews ALL

The rooms are comfortable. The dining restaurant is good. The reception and service staff are good. Only CABLE TV Channels are available. A premium hotel should have OTT services like Amazon Prime, NETFLIX, Disney Hotstar, etc.

Dear Mr. V., Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you found our rooms comfortable, dining restaurant good, and our reception and service staff friendly and helpful. We appreciate your suggestion regarding the availability of OTT services like Amazon Prime, Netflix, and Disney Hotstar, however, the same services are available on individual login as per each guests specifications. Thank you once again for your valuable feedback. We look forward to welcoming you back to our hotel in the future. Best regards, Regards, Ram Shetty General Manager

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Other web-users rate our hotel

  • 258 reviews 9.1/10 Location
  • 619 reviews 8.6/10 Room
  • 1,280 reviews 9.1/10 Service
  • 24 reviews 8.8/10 WiFi
  • 600 reviews 8.4/10 Food
  • 255 reviews 8.8/10 Comfort
  • 218 reviews 8.5/10 Amenities
  • 205 reviews 7.9/10 Cleanliness

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