Grand Mercure Bengaluru at Gopalan Mall 5 stars

Customer review rating (ALL Rating) 4.6/5 1,083 reviews

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Description

Hotel extras

  • Elegantly designed rooms starting from 37 sq.m. Feature wireless charging dock.

  • Features 1 Ballroom and 7 meeting rooms & can host 20 to 400 delegates

  • 29 apartment styled suites, with state of the art kitchenette and private terrace

  • 8 well equipped meeting spaces to host events for 20-400 guests

  • La Utsav - the all day dining restaurant features the a' la carte menu

Our accommodation(s)

Hotel location

Grand Mercure Bengaluru at Gopalan Mall

Opposite RMZ Infinity Techpark, Swamy Vivekananda Road
560093 Bengaluru
India

GPS:12.992607, 77.660589

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

La Utsav

La Utsav is a celebration of flavours featuring a great selection of local & global delicacies. The vibrant restaurant with large interactive kitchens serves a delectable a la carte menu during breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,083 reviews

Customer review rating 5.0/5

Ankit G. Solo - Confirmed reviews ALL

Awesome experience great hospitality and and delicious food in breakfast buffet. The receptionist Ms. Prerona was very helpful and has smooth check in and checkout.

Dear Mr. G., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Aiswarya G. Business - Confirmed reviews ALL

Good room, good breakfast, good people kudos to Prerona

Dear Ms. G., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 4.0/5

Vimalnath C. K. R. Families - Confirmed reviews ALL

It was pleasant stay with my family with 8 months baby. The team to God care of our baby during room stay and at time of dining.

Dear Mr. C. K. R., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Akash P. Solo - Confirmed reviews ALL

Had a pleasant stay at Grand Mercure. Prerona at the reception was really sweet and helped out for smooth check in and checkout.

Dear Mr. P., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 1.5/5

Arup R. G. Business - Confirmed reviews ALL

Poor. View outside the room was poor. Smart TV with common apps not present. Service was average

Dear Mr. G., Namaskara! Thank you for taking the time to share your feedback with us. We regret to learn that your recent experience did not fully meet your expectations, particularly with regard to the room view, availability of smart TV applications and the overall level of service. Please accept our sincere apologies for the inconvenience caused. Kindly be assured that your observations have been carefully noted and shared with the respective teams for detailed review and necessary improvements. We have noted your preference and will assign a room with the better view on your next visit onwards. Additionally, We are continuously working towards enhancing both our in-room facilities and service standards to ensure a more comfortable and seamless experience for our guests. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Ram Shetty General Manager

Other web-users rate our hotel

  • 199 reviews 8.8/10 Location
  • 482 reviews 8.7/10 Room
  • 996 reviews 9.4/10 Service
  • 15 reviews 7.4/10 WiFi
  • 182 reviews 9/10 Cleanliness
  • 182 reviews 8.9/10 Comfort
  • 180 reviews 8/10 Amenities
  • 160 reviews 9.1/10 Breakfast

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