ibis Bengaluru Outer Ring Road Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 4,241 reviews

ALLSAFE approved hotel

Information message

ibis Bengaluru Outer Ring Road
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+ 16 Services

Hotel extras

  • This hotel is pet friendly.

  • Comfortable rooms with complimentary high speed Wi-Fi

  • Enjoy delicious global fusion dishes at Spice it, all day dining restaurant.

  • 24/7 fitness centre

  • Access to Novotel Bengaluru's facilities, located right next door.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Bengaluru Outer Ring Road

Opp. RMZ Ecospace Business Park
Marathahalli Sarjapur
Outer Ring Road
560103 bengaluru
india

Fax: (+91)80/66700601

Check-in from 14h00

Check out up to 12h00

  • BMTC:  BIA 8 ECOSPACE STATION

  • By plane

    BIAL At 48km / 29.83 miles

  • By train

    MAJESTICS At 20km / 12.43 miles

  • By train

    YESHWANTHPUR At 26km / 16.16 miles

  • By train

    ZOOLOGICAL PARK At 32km / 19 miles

GPS:12.929739, 77.683102

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

SPICE IT

Spice it, the all-day dining restaurant offers fusion multi-cuisine delicacies and longest breakfast from 4am to 12noon in a contemporary urban setting. An ideal dine-out for hearty conversations over a glass of wine and luscious Glocal food.

Our accommodation(s)

Your sleep is our priority in our 311 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave! Contemporary décor & well-being at the best price, ibis rooms offers comfortable beds with complimentary Wi-Fi along with in-room facilities such as LCD TV, Tea/Coffee maker & In Room Safe. Comfortable stay for up to 2 adults.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 59

  • Maximum capacity: 15 people

  • Maximum banquet capacity: 25 people

Find out more

Our guest reviews for
ibis Bengaluru Outer Ring Road

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

4,241 reviews

TripAdvisor Rating 4.5/5

2,313 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay with excellent staff

Customer review rating 5.0/5

Nisarg Business - 16/01/2022 Confirmed reviews ALL

The stay at Ibis ORR was wonderful. The rooms are decently sized and have all the basic amenities. The hotel staff is very courteous and would like to especially mention Mr. Jayant who would always be happy to help me out. His work was extremely efficient. Overall, I would highly recommend this hotel.

Good stay

Customer review rating 4.0/5

Anonymous Business - 16/01/2022 Confirmed reviews ALL

It was good. Only inconvenience was bathroom was little congested. Everything else was great, specially service of staffs. I would like to particularly appreciate Jaimon , who used to come for room service everyday. He was really helpful and friendly. If possible , I would like my appreciation be reached to him.

Good staff

Customer review rating 4.0/5

Pranav Business - 11/01/2022 Confirmed reviews ALL

The staff were very supportive and good, buffet food was boring…

Stay was fine breakfasts made it kind of worse

Customer review rating 2.0/5

Divya Business - 09/01/2022 Confirmed reviews ALL

I stayed here for a week. Housekeeping was great but as mentioned above for all the 7 days I have had almost the same kind of breakfast, which I dint like. Cleanliness was upto the mark, gym could have bee maintained a bit better.

Excellent

Customer review rating 5.0/5

Anjali T. Business - 05/01/2022 Confirmed reviews ALL

Excellent stay, good food, wonderful services and behavior by all the staff.

Needs improvement

Customer review rating 2.0/5

Anonymous Business - 01/01/2022 Confirmed reviews ALL

Help desk was not always available. No room service. No toiletries provided. Had to call multiple times to place order for food but the call was put on hold for long duration.

Good Location but rooms are small

Customer review rating 2.5/5

Satish Friends - 27/12/2021 Confirmed reviews ALL

Tiny rooms especially for twin sharing rooms. Bathroom not clean enough which was disappointing.

Luxury at an affordable price

TripAdvisor rating 5.0/5

Vijay S 06/03/2021 TripAdvisor review

Staff has been good, always smiling. Rooms were spacious and clean. The breakfast was a lavish buffet with mouth watering taste. The overall experience was satisfactory. Finally, tag line can be "Luxury at an affordable price".

Dear Mr. Vijay, We very much appreciate your feedback regarding your experience at the Ibis Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road
Customer review rating 0.5/5

Prashant S. Solo - 04/03/2021 Confirmed reviews ALL

i am not travelling from last one year, so how come i got this mail that i stayed in your hotel, you dont have correct record

Dear Mr. S., Thank you for taking the time to tell us about your experience at the ibis Bengaluru Outer Ring Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

Far from the airport

Customer review rating 4.0/5

Guillemoto G. Friends - 02/04/2020 Confirmed reviews ALL

My stay was special as I was confined in the Ibis hotel due to the coronavirus. I want to congratulate all the staff which did it's best to accompany us during our stay. Wonderful and professional, the staff.

Well located and Good Experience

Customer review rating 5.0/5

Sandip P. Business - 23/03/2020 Confirmed reviews ALL

Amazing stay. They have friendly and courteous staff members which gives you the reason to come back again. All facilities provided were as per the plan. The room service was excellent and made me feel comfortable.

Dear Sandip P., We very much appreciate your comments regarding your stay at the ibis Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

Close proximity to Offices, Good customer care, Clean stay.

Customer review rating 5.0/5

Tejasvi Business - 22/03/2020 Confirmed reviews ALL

Ibis has been one my favorite business stays when you have to have a meeting and you have an entire day. Hotel has all the needed amenities and food is the best apart from great customer care. Customer care and the hotel is standard globally.

Dear Tejasvi K., We very much appreciate your comments regarding your stay at the ibis Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

Well located, courteous staff

Customer review rating 4.0/5

Alisha Business - 17/03/2020 Confirmed reviews ALL

I had a lovely stay in Ibis, end of Feb 2020. I did find a few things that were not upto the mark or upto my expectation to say the least, such as tiny washrooms, for food ordering there was no room service(you have to go pick up your food from the reception), no pool views, limited english breakfast options in the buffet etc. Apart from these little things that scream “fine hotel”, rest everything was okay, even good, my morning breakfast regular - ginger tea and pancakes, was taken care of beautifully. I was always greeted with warm smiles and food aside, the room service was quite efficient. Room was cleaned everyday and restocked with supplies. All in all, I had a pleasant stay.

Dear Alisha D., We very much appreciate your comments regarding your stay at the ibis Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services However, I am sorry if the size of the washroom and unavailability of room service did not suit your expectations. Ibis as a brand globally, has standardized products aimed to offer a comfortable stay to all our guests. Having said that, we are always there to cater to all your requests n make your stay comfortable with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

Bad Experience

TripAdvisor rating 1.0/5

cbehera Business - 14/01/2020 TripAdvisor review

1) Room was ok 2) Food quality - very bad 3) Service quality - very bad 4) Mostly managed by trainees 5) Welcome exp was very bad 6) Though I am a Accor member - not sure why they asked for every other documents while checking-in - this took 20 mins to check-in Quite contrast to Novotel

Dear Guest, Thank you for taking out time to review us on TripAdvisor.Please accept my sincerest apologies for not being able to offer you a memorable stay with us. I have carefully noted your feedback regarding the service and food issues. Your feedback has been taken up with the concerned teams and I assure you we are working towards rectifying it. With regards to the documents required at the time of arrival, it is a global mandate as it was your first visit to our hotel.I am sorry if it caused you any inconvenience.Having said that, we completely value you association with us and not all documents will be required again in future. Thank you once again and I hope you will give us another opportunity to serve you better. Best Regards, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

Service Expectation

TripAdvisor rating 2.0/5

krishnavadlamudi Solo travel - 12/01/2020 TripAdvisor review

I was there from 5th January to 8th January 2020.Every thing was just average about your hotel...except the price.... In Dining section your team needs extra motivation or sessions explaining the art of servicing with smile

Dear Guest, Thank you for taking out time to review us on TripAdvisor. Please accept my sincerest apologies for not being able to offer you a very pleasant experience. I have carefully noted your feedback regarding the service at the restaurant and have taken it up strongly with the concerned Head of the Department and assure you that it will be taken care of. Thank you for highlighting it to me as it really helps me to understand the areas of improvement and work towards them. I hope you will give us another opportunity to serve you better. Best Regards Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

Trip to IBIS Bengaluru

TripAdvisor rating 2.0/5

vicky24082015 Business - 15/12/2019 TripAdvisor review

Whenever I am on business trip to Bengaluru I stay in IBIS and always had a good time, but this time overall experience was very poor in terms of services especially banquets. Quality of food and promptness was very poor. Water was not served, Breads to be served took long time , There was a lag of 20- 25 minutes for every item. Food was not upto the mark .

Dear Guest, Thank you so much for taking out time to review us on TripAdvisor. Please accept my sincerest apologies for not being able to offer you the best of our services. I have carefully noted your feedback regarding the service in the event and also the concern about the quality food. I have taken up your feedback very strongly with the executive Chef and Food and Beverage Manager of the hotel to ensure the issue is rectified and is not repeated. Thank you for bringing it to my attention and I truly hope you will give us another opportunity to serve you better. Best Regards Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

Fantastic

TripAdvisor rating 4.0/5

K_K_Krishnan Family - 11/12/2019 TripAdvisor review

Overall our stay was very pleasant and comfortable. The front desk staff was very courteous. I would like to specifically single out Umesh at Front Desk/ Reception who was not only very courteous but highly supportive. He won mine and my wife's heart for "Accor" through his his supportive, kind and graceful attitude.

Dear Guest, It is a pleasure to have you stay with us at ibis Bengaluru Outer Ring Road and we are pleased to learn that you had a wonderful stay with us and were well looked after by the team. We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to delight you. I will definitely pass on your compliments to the team. It is encouraging as our guest’s satisfaction is our first concern. Thank you once again for your valuable feedback. Sincerely, Maverik Mukerji General Manager Delegate ibis Bengaluru Outer Ring Road

Comments

TripAdvisor rating 3.0/5

Connector10215737831 Solo travel - 30/04/2019 TripAdvisor review

Overall OK, rather lower than other IBIS hotels stayed at Delhi , Chennai, Frankfurt, etc. The main problem behaviour of your "Duty Manager". She needs more training to keep up the name of your brand.

Pathetic Experience

TripAdvisor rating 1.0/5

Lokeshwer Business - 10/04/2018 TripAdvisor review

I keep hearing the automated wait music whenever I call. They robbed literally an hour of my time. This is just a cheap hotel with not enough service personnel or trained to service. Frustrating to stay except that it is closer to tech park

Dear Valued Guest, Thank you so much for your feedback! My sincere apologies to you for the delayed response which we have rectified now.At Ibis, we strive to provide exceptional services which are standardized across the globe. I will definitely look into this concern in detail and I personally assure that same is not a norm and is completely an unintentional mistake due to heavy operational hours. I am grateful to you for understanding us and also letting us know the areas which need our urgent attention. It helps us to improve and achieve utmost guest satisfaction. May I please request you to treat this matter in isolation and give us one more opportunity to serve you better. Best regards, Maverik Mukerji General Manager Delegate Ibis Bengaluru Techpark

Terrible experience.

TripAdvisor rating 1.0/5

anandms2017 Couples - 22/12/2017 TripAdvisor review

Had a terrible experience. Had booked online and they claimed I could check in online, landed after midnight, only to find I had to go through the process all over again. I had booked late checkout, however the staff had no idea about it.

Dear Guest, It is with sincere regret that I note your dissatisfaction with our service and facilities and thank you for bringing it to our attention at Ibis Bengaluru Techpark. May I request you to contact me directly on h7441-gm1@accor.com should I be able to assist you in any matter with regards to food and overall experience in future. Thank you again for sharing your experience, and we hope your next visit will be pleasant and comfortable. Best Regards, Maverik Mukerji General Manager Delegate Ibis Bengaluru Techpark

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