Dear Abhinav T., Greetings from ibis Bengaluru Hebbal! Thank you for your excellent feedback and for awarding us a perfect rating. We are delighted to know that your experience with us was exceptional. Your appreciation is a wonderful recognition of our team's efforts and inspires us to continue delivering warm hospitality and memorable stays. We look forward to welcoming you back to ibis Bengaluru Hebbal. Warm Regards, Irfan KHATRY General Manager

Dear Gargi S., Greetings from ibis Bengaluru Hebbal! Thank you for sharing your feedback and for rating your overall experience. We are pleased to know that you appreciated the convenient location of our hotel. We value your rating and will continue working towards enhancing our services and creating a more satisfying experience for our guests. We look forward to welcoming you back to ibis Bengaluru Hebbal. Warm Regards, Irfan KHATRY General Manager

Dear Hitsh S., Greetings from ibis Bengaluru Hebbal! Thank you for sharing your feedback and for rating your overall experience with us. We sincerely regret that your stay did not meet your expectations. We have noted your concerns regarding housekeeping, cleanliness, the TV positioning, ease of access, Wi-Fi speed, and the warmth and flexibility of our service. Your feedback has been shared with the concerned teams for necessary review and improvement. I also tried reaching you personally to understand your concerns better but was unable to connect with you. Should you wish to discuss your experience further, please feel free to reach out to me at sa… I would be happy to speak with you personally. We value your feedback and hope to have an opportunity to provide you with a more comfortable experience in the future. Warm Regards, Irfan KHATRY General Manager

Dear Subhiksh V. K., Greetings from Ibis Bengaluru Hebbal! Thank you for your wonderful feedback. We are delighted to know that our Front Desk team and managers made your check-in smooth and assisted you well. It is also great to hear that our Restaurant team provided equally good service. Your kind words about the hospitality and treatment you receive at Accor hotels truly mean a lot to us. We will definitely share your appreciation with the team. We look forward to welcoming you back for another great stay. Best Regards, Irfan KHATRY General Manager

Dear Dharanija R., Greetings from Ibis Bengaluru Hebbal! Thank you for sharing your feedback. We are glad to know that you had a good experience and a comfortable stay with us. We appreciate your feedback regarding the room size and will certainly take it into consideration. We look forward to welcoming you back for another pleasant stay. Best Regards, Irfan KHATRY General Manager

Dear Ravi K., Greetings from Ibis Bengaluru Hebbal! Thank you for your wonderful feedback. We are delighted to know that you enjoyed our hospitality and found your stay to be worth the money. Your kind words are truly appreciated and motivate our team to continue delivering great service. We look forward to welcoming you again soon. Best Regards, Irfan KHATRY General Manager

Dear Aditi C., Greetings from Ibis Bengaluru Hebbal! Thank you for sharing your valuable feedback. We are pleased to know that you had a comfortable stay, enjoyed the food, and found our location convenient for your office. We also appreciate your feedback regarding the room size and ventilation. We understand your concern and will certainly take it into consideration as we continue to improve our guest experience. We look forward to welcoming you back on your next visit. Best Regards, Irfan KHATRY General Manager

Dear Shah N. G., Greetings from ibis Bengaluru Hebbal! Thank you for sharing your feedback, and please accept my sincere apologies for the inconvenience caused during your stay. I regret that you faced repeated issues with the TV and Wi-Fi, and that your request for assistance was not attended to as promised. It was a pleasure speaking with you personally, and I truly appreciate you sharing your concerns with me. As discussed, I assure you that I will personally take care of your requirements during your next stay and ensure a much smoother experience. We sincerely value your trust and look forward to welcoming you back. Warm Regards, Irfan KHATRY General Manager

Dear Soham B., Greetings from Ibis Bengaluru Hebbal! Thank you for your wonderful feedback. We are delighted to know that you found our hotel clean, conveniently located near the airport, and quite affordable. We truly appreciate your kind words and look forward to welcoming you again. Best Regards, Irfan KHATRY General Manager

Dear Sohini K., Greetings from Ibis Bengaluru Hebbal! Thank you for sharing your feedback with us. We are pleased to know that you enjoyed the food. However, we sincerely regret that the shower size and compact room space made you feel uncomfortable, and that the softness of the bed and pillows affected your rest and caused neck discomfort after a long day of training. We would also like to mention that our beds follow a soft-bed comfort concept. However, if a guest prefers a firmer sleeping surface, our team can remove the additional soft bed liner and make the bed firmer as per the guest’s preference. We truly value your feedback and will ensure our team is more proactive in understanding and assisting guests with their comfort preferences. We hope to have the opportunity to welcome you again and provide you with a more comfortable and relaxing stay. Best Regards, Irfan KHATRY General Manager

Dear Sasi K., Greetings from ibis Bengaluru Hebbal! Thank you for sharing your feedback. I sincerely apologize that your check-in experience was not smooth and that you felt the response from our reception team was not appropriate. Your feedback has been shared with the Front Office team for review and improvement. We regret the inconvenience and hope to have another opportunity to provide you with a much more welcoming and seamless experience. Warm Regards, Irfan KHATRY General Manager

Dear Devendramma P., Greetings from Ibis Bengaluru Hebbal! Thank you for sharing your valuable feedback with us. We sincerely apologize for the inconvenience caused by the washroom smell. As mentioned in your feedback, we understand that this was due to poor ventilation, and we regret that this affected your comfort during the stay. We are happy to hear that the rest of our services met your expectations. Thank you also for appreciating the behavior and service of our team members. Your kind words are truly encouraging for our team. We look forward to welcoming you again and hope to have the opportunity to serve you even better on your next visit. Best Regards, Irfan KHATRY General Manager

Dear Dev S., Greetings from Ibis Bengaluru Hebbal! Thank you for your kind feedback. We are delighted to know that you appreciated our friendly and welcoming Front Desk team. Your appreciation means a lot to us and will certainly motivate our team to continue delivering warm and attentive service. We look forward to welcoming you back soon. Best Regards, Irfan KHATRY General Manager Ibis Bengaluru Hebbal

Dear Prajwal K., Greetings from Ibis Bengaluru Hebbal! Thank you for taking the time to share your feedback with us. We are pleased to know that you found our hotel well located in Hebbal. However, we sincerely regret that your stay was not as comfortable as expected. We are sorry to learn that you and your wife experienced discomfort during your stay. We have also taken note of your feedback regarding the bathroom ventilation and will review the same with the concerned team. Your feedback is valuable to us and helps us identify areas for improvement. We hope to have the opportunity to welcome you again and provide you with a more comfortable and pleasant experience. Best Regards, Irfan KHATRY General Manager Ibis Bengaluru Hebbal

Dear Sandeep S., Your fantastic review just made our day; thank you so much! It is such a delight to know that you enjoyed your stay at Ibis Bengaluru Hebbal; and more importantly, the hospitality and services extended by our team. We will share your kind appreciation with the team. We are truly elated that your stay at your home (Ibis Bengaluru Hebbal) was truly memorable. We look forward to hosting you soon. Best Regards, Irfan KHATRY General Manager

Dear Kusum G. M., Greetings from ibis Bengaluru Hebbal! Thank you for sharing your feedback. We are pleased to know that you enjoyed the food and hospitality and found our Front Desk team helpful. Regarding the room size, please note that our rooms are designed as per the standard ibis room size. We appreciate your feedback and look forward to welcoming you again. Best Regards, Irfan KHATRY General Manager

Dear Sureshmr A., Greetings from ibis Bengaluru Hebbal! Thank you for sharing your feedback. We sincerely regret the disappointment you experienced regarding the room and bed arrangement. Upon reviewing the reservation, we noted that the booking received by us was for a Twin Bedroom. We understand that this may have differed from your preference for a single king-size bed, and we apologize for any inconvenience caused by the mismatch in expectations. Regarding the room size, our rooms are designed as per the standard ibis specifications and follow the brand's compact room concept. However, we understand that the room size may not have suited your preference. We value your feedback and hope to have the opportunity to provide you with a more satisfactory experience on your next visit. Warm Regards, Irfan KHATRY General Manager

Dear Yogesh R. V., Greetings from ibis Bengaluru Hebbal! Thank you for sharing such a heartfelt review and for choosing to spend your 70th night with us this year. It is truly an honor to know that ibis Bengaluru Hebbal has become a home away from home for you. Your appreciation for Manisha, Stephanie, Sai Chethan, Shiv, and Abhija is sincerely valued. I will personally share your kind words with them, along with your recognition of our Housekeeping, Security, Culinary, and Restaurant teams for their continued dedication. We are especially delighted that you were able to be part of our Independence Day celebration and that you graciously joined us for the flag-hoisting ceremony. It was a privilege for our team to share such a meaningful moment with you, and we are happy that it has become a cherished memory for you as well. Thank you for your continued trust, loyalty, and wonderful recommendation. We look forward to welcoming you for many more memorable stays at ibis Bengaluru Hebbal. Warm Regards, Irfan KHATRY General Manager

Dear Abhishek A., Greetings from Ibis Bengaluru Hebbal! Thank you for sharing your feedback. We are pleased to know that you had a good stay with us. We would also like to assure you that the hotel has first-aid support available, along with a trained emergency first-aid support team to assist our guests when required. Additionally, we have tie-ups with local hospitals to provide further medical assistance in case of any emergency. We truly appreciate your concern and valuable suggestion, as guest safety and well-being remain our priority. We look forward to welcoming you back for another pleasant stay. Best Regards, Irfan KHATRY General Manager Ibis Bengaluru Hebbal