ibis Bengaluru Hebbal

Customer review rating (ALL Rating) 4.1/5 654 reviews

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ibis Bengaluru Hebbal - Image 1
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Opp Manyata Business Park, Hebbal Outer Ring Road, Nagawara, 560045 BANGALORE, India

Description

Hotel extras

  • Opposite Manyata Techpark

  • 30 Minutes from Bengaluru Airport

  • State-of-the-art Meeting Rooms

  • Mini Library

  • Access to OTT Channels

Our accommodation(s)

Hotel location

ibis Bengaluru Hebbal

Opp Manyata Business Park, Hebbal Outer Ring Road, Nagawara
560045 BANGALORE
India

GPS:13.040083, 77.618944

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

SPICE IT

Indulge in great food and drinks at Spice it, our multi-cuisine restaurant that offers an interactive live kitchen, which is operational round the clock or you can enjoy reading from our lobby library.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  654 reviews

Bad stay and one of the worst travel experience.

Customer review rating 0.5/5

P. G. Business - Confirmed reviews ALL

1. Extra terrif charged to credit card - yet to receive back the balance amount. 2. Staff had knowingly deducted extra money on credit card. 3. Break-fast were 'cold'. Even the hot milk was cold. No one to attend complain. empty bins, bad grapes served for breakfast.

Dear P. G., Greetings from Ibis Bengaluru Hebbal! Thank you for sharing your detailed feedback. Please know that we genuinely do appreciate your comments and I am deeply disappointed to learn that we did not meet your expectations. My sincere apologies for the discomfort you faced during your stay, although I understand that an apology doesn't undo the situation, I would like to assure you that this level of service is not a norm at our hotel and is definitely not reflective of what we strive to provide to our guests. I have personally checked your reservation and found that the amount that is highlighted was a pre authorization that was taken on the card which was only a block. The same has been released back to your card. Since it was a block, you would not receive any update about the refund. I have also made a note of the breakfast experience and counselled the Head Chef as well. We will ensure that the breakfast experience will be worked on and ensure such feedback would not come up again. I do hope you will afford us another opportunity to serve you in the future . I personally assure you once again you will not find a reason to regret it. I thank you once again for your feedback and look forward to welcoming you back very soon. Sincerely, Irfan KHATRY General Manager

Wonderfull experience

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Stay at ibis hebbal is good experience.

Dear Govindarajan G., We very much appreciate your comments regarding your stay at the ibis Bengaluru Hebbal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Irfan KHATRY General Manager

Cleanness

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Bed cover, Towels provided are not clean.

Dear Jayakrishnan N., Greetings from Ibis Bengaluru Hebbal! Thank you for sharing your detailed feedback. Please know that we genuinely do appreciate your comments and I am deeply disappointed to learn that we did not meet your expectations with regards to the cleanliness and upkeep of the room linen. My sincere apologies for the discomfort you faced during your stay, although I understand that an apology doesn't undo the situation, I would like to assure you that this level of service is not a norm at our hotel and is definitely not reflective of what we strive to provide to our guests. Your comments are being taken seriously and we will take corrective action, with the intention of delivering the service commitment we pride ourselves on as a hotel and company. I do hope you will afford us another opportunity to serve you in the future . I personally assure you once again you will not find a reason to regret it. I thank you once again for your feedback and look forward to welcoming you back very soon. Sincerely, Irfan KHATRY General Manager

Pleasant Stay

Customer review rating 3.5/5

P. Families - Confirmed reviews ALL

The positivities are that it had every essentials we needed. The service was great and fast. No complaints

Dear M P., Greetings from Ibis Bengaluru Hebbal! First of all, thank you for choosing to stay with us. Thank you for sparing your valuable time to share such a kind review on your experience with us. We are delighted to know that you had a memorable experience and you were impressed with the thoughtful service extended by our dynamic team members. We are proud to have an ambassador in you and look forward to welcoming you back. Sincerely, Irfan KHATRY General Manager

Good stay

Customer review rating 4.0/5

Shubham Solo - Confirmed reviews ALL

Overall well.

Dear Shubham Tukaram C., Greetings from Ibis Bengaluru Hebbal! First of all, thank you for choosing to stay with us. Thank you for sparing your valuable time to share such a kind review on your experience with us. We are delighted to know that you had a memorable experience and you were impressed with the thoughtful service extended by our dynamic team members. We are proud to have an ambassador in you and look forward to welcoming you back. Sincerely, Irfan KHATRY General Manager

Other web-users rate our hotel

  • 211 reviews 8.9/10 Location
  • 560 reviews 6.9/10 Room
  • 956 reviews 9.1/10 Service
  • 11 reviews 8.5/10 WiFi
  • 257 reviews 2.2/10 Comfort
  • 239 reviews 8.6/10 Cleanliness
  • 158 reviews 9.7/10 Vibe
  • 140 reviews 8.3/10 Breakfast

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