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ibis Bengaluru City Centre Hotel 3 stars

Customer review rating 4.2/5 1,997 reviews

ALLSAFE approved hotel

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ibis Bengaluru City Centre
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+ 16 Services

Hotel extras

  • The hotel is pet friendly!

  • Longest Breakfast from 4am to Noon

  • Contemporary meeting & event facilities for up to 60 persons

  • Adjacent to Kanteerava Stadium . Close proximity to UB City.

  • Pay a little more and enjoy room with extra benefits at INR 499.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • KEMPEGOWDA INTERNATIONAL AIRPORTPaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 2 Meeting room(s)
  • Copy/print service available

Hotel location

ibis Bengaluru City Centre

Plot No - 30
Rajaram Mohan Roy Road
Off Richmond Road 560027
560027 bengaluru
india

Tel: +918042548000

Fax: (+91)80/42548001

Check-in from 14h00

Check out up to 12h00

  • MAJESTIC :  KIAS 12 Corporation Bus Station

  • By plane

    KEMPEGOWDA INTERNATIONAL AIRPORT At 35.6km / 22.12 miles - Shuttle paying

  • By train

    BANGALORE CITY RALIWAY STATION At 3.4km / 2.11 miles

GPS :12.967349, 77.593826

Our accommodation(s)

Your sleep is our priority in our 173 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

STANDARD QUEEN ROOM - FREE WIFI

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

STANDARD TWIN ROOM - FREE WIFI

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

New Beginnings - Queen Room

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

New Beginnings - Twin Room

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub
Rooms

Our restaurants and bars

SPICE IT

Type of cuisine: Thematic cuisine

Our Spice It restaurant offers you a unique opportunity to explore Indian, Oriental and European spices - Create your own combination and watch our chefs prepare it in front of you.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE HUB

Non contractual photo

Relaxation on the menu. A bite to eat, something to drink... It's the one rendez-vous you need for a new take on work and leisure. Enjoy at rooftop with beautiful weather and scenic beauty of Bengaluru.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KA01

Non contractual photo

The 50 seater rooftop bar - KA01 exemplifies food and beverages to the utmost, where the skyline of this tech city can be enjoyed with especially curated cocktails and mocktails. With the exclusive All Day Dining Menu, food delicacy options are endless.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 90

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 45 people

Find out more

Our guest reviews for
ibis Bengaluru City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,997 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,140 reviews

All OK, except unacceptable practice of IBIS management to capture payment card details of the customers

Customer review rating 4.5/5

Neeraj Business - 03/05/2021 Confirmed reviews ALL

1. Very good and polite staff which takes care of the customers in the difficult times. 2. I have a problem with ACCOR management practice of capturing payment card details of the customers. 2a. This is done without the knowledge and consent of the customer. 2b. What authority do the IBIS hotel has to do so. 2c. From what provision of law does the IBIS management draw this authority. 2d. On the contrary, RBI circulars prohibits this practice of merchant & payment gateways capturing payment card details without explicit consent of the customers. 2e. I have submitted my protest and complaint to IBIS hotel front desk. 2f. I received a call from Hotel later trying to justify the capturing payment card details of the customers citing this as their regular practice without answering any of the concerns mentioned above. barring it, I am absolutely satisfied with IBIS and thank each and every employee and department of IBIS in taking care of the guest during the stay.

Well maintained. Clean.

Customer review rating 5.0/5

Ravi Business - 30/04/2021 Confirmed reviews ALL

Check-in was easy. Premises was clean. Rooms were well maintained and organized neatly. Food menu was very limited.

Hi Ravi, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. We have made a note of your feedback on the food menu and the same shall be shared with our Chef and team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager
Customer review rating 1.5/5

Nivedita Friends - 25/04/2021 Confirmed reviews ALL

Poorly staffed. slow service. Room smelled of cigarettes. No priority welcome

Dear Ms. Nivedita P., Thank you for sharing your valuable feedback. No amount of apology I make will better the experience you have been through, and it's apparent in this case that we fell short of your overall expectation. We have thoroughly investigated the matter with all people involved and let me assure you that the team has been oriented on the same. Your feedback is highly appreciated & I can assure you that these incidents are not a true reflection of Ibis Standards and request you to consider this as an aberration to our high standards. We thank you once again for your feedback and look forward to gain your trust in ibis which so many of our guests are fond off. Sincerely, Irfan KHATRY General Manager

Good stay

Customer review rating 3.5/5

Xyz Couples - 21/04/2021 Confirmed reviews ALL

Kettle was not in good condition

Dear Mr. Ganesh, Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I am sorry that your overall experience did not meet your expectations; please allow me to express my sincerest apologies. We have made a note of your feedback on the Kettle aswell and the same has been highlighted to the concerned. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Irfan KHATRY General Manager

Well located and friendly environment

Customer review rating 5.0/5

Anonymous Families - 20/04/2021 Confirmed reviews ALL

Had a wonderful experience friendly staff like Ankit, Birajit, Afsha, Vishnu and the entire team of Ibis including kitchen staff etc. Made me feel at home.

Dear Mr. G., We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. I am glad that you were taken care well by the Heartist's especially Ankit, Birajit, Afsha and Vishnu. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager

Amazing

Customer review rating 5.0/5

Alvin A. Families - 11/04/2021 Confirmed reviews ALL

Ibis city centre Bengaluru is one of the most finest hotels I’ve been accommodated with , We chose this hotel for accommodating our guests for a wedding function , In the midst of the pandemic the hotel was on point with respect to covid-19 protocols and along side had one of the the best hospitalities right from checking in to the checkout everything was done smooth , there was no Hassle or confusion , food was great , On an all a very comfortable and memorable stay , Kudos to Mr Srinivas(IBis City centre executive ) and Mr Ravi(on the front desk) to make things easy and smooth

Dear Mr. A., We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. We are glad that you and your guests had a great time and were taken care well by the Heartists especially Srinivas and Ravi who shall be super happy reading this review. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager

Pleasant stay, location close to heart of town

Customer review rating 4.0/5

Tom Solo - 08/04/2021 Confirmed reviews ALL

Comfortable 3 N stay. Grateful for permitting me to cut stay by 1 day owing to some urgent commitments. Specific mention of Ms Afshaa at the Front desk for attending to this. Suggestions - it may be useful during covid times to avoid in the dining area service in containers that involve manual touch by all (eg.fruits). Also flies may be eliminated in the dining area.

Dear Mr. T., We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. We are glad that you were taken care well by Heartists especially Afsha who shall be super happy reading this review. We have made a note of your feedback on the Buffet and same shall be looked into. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager

Good staff makes your stay comfortable

Customer review rating 5.0/5

Amar Business - 07/04/2021 Confirmed reviews ALL

Good breakfast nice cosy rooms extremely well behaved staff..would prefer to stay again and again

Dear Mr. Krishna, Wow! You made it our day with this detailed review and we cant ask for more. We are glad that you had a comfortable stay and enjoyed the services at the Hotel. We are happy that you were taken care well by the Heartists who shall be very happy reading this review. We wish to see you back to experience #LoveIBISM. Sincerely, Irfan KHATRY General Manager

Good Stay with all safety measures

Customer review rating 4.0/5

Dilip Solo - 06/04/2021 Confirmed reviews ALL

The overall experience was good and the hotel had very good safety measures in the covid times. The breakfast spread of food - both north indian and south indian was very tasty. Overall enjoyed my stay.

Dear Mr. G., We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager

Great Stay Right After COVID-19 Lockdown.

Customer review rating 4.5/5

Abdulla N. /. F. M. S. F. F. Families - 05/04/2021 Confirmed reviews ALL

This was the best stay in India for my mom medical / AV Fistula Creation. Feel like home away from home. Amazing team at Ibis City Centre- Bangaluru. Treated us like a family. Starting from security to the management team. Offering assistance with no limit. Stayed as a colleague treated as a guest. All super stars at front office working twenty four seven, attentive, funny, interesting, engaging and insightful throughout our medical stay. Syed & Team you are Extremely friendly and heartwarming eager to meet the guests needs. Turning moments into memories by delivering a problem free experience. Family had world class food at the all day dining restaurant. Great team at F&B. All the chefs treated my mom as their own mother, they were concerned about moms food as she had diabetics & kidney issues. Chefs were preparing healthy food for my mom every day 3 times. Executive chef was very much worried about my mom meals. Keep offering assistance always with, out of menu items. Extra attention was taken by F&B service team while family at restaurant. Housekeeping Heartist meets my mom every day with speedy recovery wishes. Clean the room perfectly & refill all the amenities, arrange everything in the room daily. Security at the hotel entrance super helpful, never allow us to take mom on the wheelchair very helpful & friendly. This is the perfect place where Maldivian should go for medical, Accor Hotels Deliver what they promised. Multi task team at the hotel starting from management team, proud of you all, well done... Special thanks & will never forget below open minded Heartists at Ibis Bangaluru City Centre... Syed, Aisha, Ravi, Abhinav, Ankit, Subhadip, Afsha, Vishnu you all are super stars. Will highly recommend all my family & friends to stay at Ibis Bangaluru City Centre if they visit Bengalore. Good to Great... What can we do potentially better than any other company. Highly recommended on cost saving. Do not depend on one nationality. Make special promotions & offers. Upsell for long staying. Do not allow pets at the restaurant during meal hours. Celebrate special occasion during the stay at the hotel... birthday & anniversary’s. Magical memories on daily basis. My recommendation & special request as a Heartist at Accor Hotels. Kindly make special offers for Maldivian Nationals who are coming for medical at Bangaluru. Front office & Sales team kindly make HB-packages for Maldivian’s & do let me know. Will assist you on the business. For sure Maldivian’s will love this place. Will be available on... ab… Mobile +96… / +96…

Hi N., We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. We are glad that you and your family were taken care well by the Heartists who shall be super happy reading this review. I would also like to convey regards on behalf of the team for the leaving the envelopes for the Heartists upon departure. We have made a note of your feedbacks on the guest experience and business opportunities and team shall be in touch with you. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager

Good stay, bed moves

Customer review rating 3.5/5

Vardhan Couples - 03/04/2021 Confirmed reviews ALL

Well, when we took support of the back rest and say on the bed, the bed slipped forward. Like literally, it was moving, every time. It was quite difficult to be with.

Dear Mr. Vardhan, Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I am sorry that your Bed experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Irfan KHATRY General Manager

Good staff

TripAdvisor rating 5.0/5

youngbuddha Business - 27/02/2021 TripAdvisor review

Neat and tidy property with well insulated/sound-proof rooms that help you work and sleep in peace (no honking sounds from the street!) Easy walk to Kanteerva stadium and Cubbon Park for your morning or evening walks or jogs. The roof-top bar has good drinks and easy-on-the-pocket appetizers. The mutton kebab with naan was quite wonderful.

Hi youngbuddha, Thank you sharing your feedback following your recent stay with us and extending your support to the pandemic. We were all pleased to host the Indian Women's Basketball Team in Ibis Bengaluru City Centre. I am very happy to learn that you enjoyed the Mutton Kebabs with Naan and the same shall be conveyed to our Chef's who shall be super happy reading this review. We thank you for choosing Ibis Bengaluru City Centre and we look forward to welcoming you back soon. #LoveIBISM Regards Irfan KHATRY

Good location, nice stay

TripAdvisor rating 5.0/5

ashutosz 20/02/2021 TripAdvisor review

Hotel is located at a good location. Rooms are clean. All the basic amenities are available. Wi-Fi is good but can be better. Breakfast was good. Good number of dishes were available to choose from. Staffs were cordial and professional. They were polite and patient enough to listen to your queries and answer. Didn't face any issue. Will definitely stay there on my next visit.

Hi ashutosz, We are all pleased to learn that you had an comfortable stay during these difficult times of COVID-19. We are glad you enjoyed the food and were taken care well by our Heartists. Your feedback on the Wi-Fi is been duly noted and please be rest assured that we shall work towards the same. The feedback that you have shared will strive as a great example to encourage us to continue to give the service we strive to. Thank you again for sharing your feedback, and please stay safe. We wish to see you back to experience #LoveIBISM. Regards Irfan KHATRY

Not Worth It

TripAdvisor rating 2.0/5

Rastogiprg 18/02/2021 TripAdvisor review

The front desk service was not at all hospitable. The room was not as good as it should have been at that room rate. Extra towels, water bottles and pillows had to be requested. Housekeeping randomly disturbed me in the afternoon. Not worth it.. find another hotel.

Hi Rastogiprg, Thank you writing to us. Our sincere apologies for the inconvenience caused with regards your overall experience during your stay with us. While I wish you had a better service experience, it is feedback like this that we learn from and use to improve. At Ibis Bengaluru City Center we work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short of your expectation I shall personally look into the same and ensure the issues highlighted do not reoccur. Request you to give us a chance to earn back your trust; I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I look forward to welcoming you back to Ibis Bengaluru City Centre. Regards, Irfan KHATRY

Top Class Budget Hotel in Bangalore City

TripAdvisor rating 5.0/5

BISHMUKHERJEE Business - 02/02/2020 TripAdvisor review

This hotel is a very convenient one for a variety of reasons. The city location, the awesome rooftop bar nattily called KA-07, the sparkling coffee shop, the foot massage chair, the cozy little lobby, the cleanliness and decor are exquisite. At the price that you pay, you cant ask for more. Of course, you have to put up with the smallish room and the prefabricated, molded, tiny toilet. The bed quality was excellent. The pillows were too high. a thinner pillow might be preferred by some guests. The quilt is too heavy; a thinner option may be kept as extra. The amenities in the bathroom were sparse. One full set could be kept as default instead of these amenities being made available at the Reception. The breakfast in this hotel is unbelievable. There are plenty of varieties including some Gujarati items. There are plenty of live counter items to choose from. A real bonanza. And the filter coffee is just too good to miss out on. Breakfast starts at 4 am and is available in 3 slots throughout the day they say. At dinner Salman the chef prepared for us an potato peas curry that was the tastiest we have tasted ever. The phalka rotis were fantastic. And of course the Mutton Kolhapuri. Just try it to believe it. Firoz's service should make the hotel proud. He is one of the most committed, conscientious and pleasant service person I have come across. He deserves a promotion! At the Reception, Rina left a great impression with her service. She went out of her way to make sure our stay was ultra comfortable. A very responsible and dependable person indeed.

Hi BISHMUKHERJEE, It is an immense pleasure to read your encouraging review on Trip Advisor. We are delighted that you have enjoyed the service and facilities of the hotel during your recent visit. Thank you for your kind compliments for the efficiency and courtesy by the staff members especially Chef Soleman, Firoz at the restaurant and Rina at the reception. We have made a note of your feedback on the Pillow and the Toiletries. We have thinner pillows available on request and we shall have the Toiletries pre-placed in your room as per your preference. Your support and encouragement would motivate all of us to consistently maintain high standards of service. We sincerely appreciate your taking the time to share your experience on Trip Advisor. We look forward to welcoming you back on your next trip to Bangalore. Regards, Irfan KHATRY

Very Nice Stay

TripAdvisor rating 4.0/5

Deepak N Solo travel - 07/01/2020 TripAdvisor review

This hotel is situated in the heart of the city. Very easy to go any place from here.ie. by Car and Auto .Hotel staff is good and friendly and also helpful. We stayed one day while going to Puttaparti.

Hi Deepak N, Wow! You made it our day with this detailed review and we can’t ask for more. We are glad that you had a comfortable stay and you were taken care well by the Hotel Staff and had a great stay with us. We wish to see you back to experience #LoveIBISM. Regards Irfan KHATRY

Good Place and value for money

TripAdvisor rating 4.0/5

yadavsk69 Family - 29/12/2019 TripAdvisor review

Stay was comfortable , staff was good and overall good experience , Food quality of both veg and non veg was good, response time is always less than 10 minutes. my family enjoyed staying with IBIS City center Bangalore

Hi yadavsk69, Thank you sharing this candid review on your Hotel and restaurant experience. We are glad that the Hotel staff took care of you well. We look forward to deliver many more of such experiences to our guests. Looking forward to see you back to the hotel. Regards, Irfan KHATRY

great stay

TripAdvisor rating 4.0/5

fayazaga Solo travel - 28/12/2019 TripAdvisor review

Cant complain, If I need to nitpick then the hotel is a bit far from the main popular areas which can be easily reached by UBER rickshaws.they should carry change for cash in the hotels with which i had light trouble with.

Hi fayazaga, Thank you so much for rating us and sharing your valuable feedback. We thank you for your support and patronage and look forward to having more opportunities to be of service. #LOVEIBISM Best Regards, Irfan KHATRY,

very good accomodatin in the center of Bangalore

TripAdvisor rating 5.0/5

pattav2019 Business - 20/12/2019 TripAdvisor review

The Ibis City Center is a perfect place to stay in the center of Bangalore. Close to many shops and restaurants, and the cubbon park. The staff in the hotel and restaurant is very friendly, The bed is of high confort, the room in very clean. The restaurant offers a great variety of Indian and international food for breakfast. Very good price for this level of confort

Hi pattav2019, Thank you sharing this fantastic review on your Hotel and Restaurant experience. We look forward to deliver many more of such experiences to our guests. Looking forward to see you back to the hotel. Regards, Irfan KHATRY

Room requirements

TripAdvisor rating 5.0/5

avinashyelamolu Business - 18/12/2019 TripAdvisor review

Whole mosquitoes. Ac is not coming or occupying entire room. Bathrooms r so small Food quality is very bad As per room occupancy they r giving dental kits or shaving kits. When called reception only they r giving

Dear Mr. Avinash, Greetings! No amount of apology I make will better the experience you have been through, and it's apparent in this case that we fell short of your expectation on the Airconditioning in the room and the food quality that you have highlighted in your feedback. . With regards to the Bathroom size, we totally understand your concern, but please be rest assured that ibis hotels come across in similar dimensions globally. Your feedback is highly appreciated & I can assure you that these drawbacks are not a true reflection of Ibis Standards and request you to consider this as an aberration to our high standards. Look forward to your next visit. Regards, Irfan KHATRY

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