ibis Bengaluru City Centre 3 stars

Customer review rating (ALL Rating) 3.9/5 1,382 reviews

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Description

Hotel extras

  • Fantastic location

  • Longest breakfast

  • State-of-the-art MICE facilities

  • Minutes away from CBD and UB City

  • Easy access to public transport

Our accommodation(s)

Hotel location

ibis Bengaluru City Centre

Plot No - 30, Rajaram Mohan Roy Road, Off Richmond Road 560027
560027 Bengaluru
India

GPS:12.967349, 77.593826

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant and bar Spice IT to unwind with your crew over a drink & quirky selection of bar bites. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,382 reviews

TripAdvisor Rating  4.5/5  1,545 reviews

Certificate of excellence 2024

Well located but serious lag on service

Customer review rating 2.0/5

Nirdosh G. Business - Confirmed reviews ALL

Good property amidst city center but poor service from staff. only 1 service person for servicing entire restaurant which is quite big in size, 1 person doing billing & invoicing and 1 more person available for services to guests. (EX - Bread toasts falling behind the toaster due to improper tray placement but nobody taking heed as guests were standing clueless). Washrooms had no body lotion & hair moisturizer as their hanging arrangements had come-off and hence they eliminated the bottles from the washroom itself, rather fixing the issue. The printer in the lobby didn't worked and nobody was aware as how to make it work or take prints over the same. Had to call reception thrice for sending water refill and received the same after 35-40 mins , that too after calling thrice. Buffet breakfast has limited or minimal choice for north indian food options and food preparation was also not worth the try as food looked ill-prepared. Found IBIS Bengaluru the worst of all IBIS hotels I have stayed in so far, like Chennai, Hyderabad, Jaipur, etc.

Located centrally

Customer review rating 4.5/5

Steve T. Solo - Confirmed reviews ALL

Perfect location, rooms were neat and tidy and the food at the restaurants was excellent.

Dear Steve T., Thank you for your kind words regarding our central location, cleanliness, and dining options. We are thrilled to hear you enjoyed your stay and hope to welcome you back soon for another delightful experience. Warm Regards, Irfan KHATRY General Manager

Well located & good service

Customer review rating 5.0/5

Rajan R. R. B. Families - Confirmed reviews ALL

Excellent

Dear Rajan R. R. B., Thank you for your kind words regarding our location and service. We are delighted to hear that you had an excellent experience at ibis Bengaluru City Centre. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Warm Regards, Irfan KHATRY General Manager

Nice hotel

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Room is good, but bathroom size is very small,

Dear Venkat C., Thank you for your positive feedback! We're glad you enjoyed the room. We appreciate your comment about the bathroom size; however, as per ibis brand standards, the size remains consistent across our locations worldwide. We look forward to welcoming you back for another great stay. Warm Regards, Irfan KHATRY General Manager

Good location but not worthy

Customer review rating 2.0/5

Nithin Business - Confirmed reviews ALL

The room was small and the bathroom was tiny, felt like it was plastic box. the food was average. AC was not powerful enough, when I called the Reception at night there was no one to answer the call to help.

Dear Nithin K., Thank you for sharing your feedback. We're glad you found our location convenient. We sincerely apologize for the issues you encountered with the room, bathroom, and air conditioning, as well as the lack of assistance when you needed it. Your comments are valuable, and we will address these concerns to improve the overall guest experience. We hope to have the opportunity to welcome you back in the future. Warm Regards, Irfan KHATRY General Manager

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Other web-users rate our hotel

  • 400 reviews 9.5/10 Location
  • 836 reviews 5.5/10 Room
  • 1,535 reviews 9/10 Service
  • 41 reviews 8.5/10 WiFi
  • 362 reviews 2.1/10 Comfort
  • 300 reviews 8.3/10 Breakfast
  • 287 reviews 6.8/10 Cleanliness
  • 166 reviews 4.6/10 Value

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