ibis Bengaluru City Centre 3 stars

Customer review rating (ALL Rating) 3.9/5 1,232 reviews

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ibis Bengaluru City Centre - Image 1
ibis Bengaluru City Centre - Image 2
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Plot No - 30, Rajaram Mohan Roy Road, Off Richmond Road 560027, 560027 Bengaluru, India

Description

Hotel extras

  • Fantastic location

  • Longest breakfast

  • State-of-the-art MICE facilities

  • Minutes away from CBD and UB City

  • Easy access to public transport

Our accommodation(s)

Hotel location

ibis Bengaluru City Centre

Plot No - 30, Rajaram Mohan Roy Road, Off Richmond Road 560027
560027 Bengaluru
India

GPS:12.967349, 77.593826

Telephone
Fax +91 80 4254 8001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant and bar Spice IT to unwind with your crew over a drink & quirky selection of bar bites. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,232 reviews

Customer review rating 4.0/5

Kunjumon F. Solo - Confirmed reviews ALL

good

Dear Kunjumon F., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our accommodations comfortable. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable experience. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 5.0/5

Jalindar N. D. Solo - Confirmed reviews ALL

Great place stay smooth checkin and checkout by front office . Nice restaurant specially ka01

Dear Jalindar N. D., Thank you for your positive feedback regarding your recent stay at ibis Bengaluru City Centre. We are delighted to hear that you enjoyed a smooth check-in and checkout experience, as well as the hospitality provided by our team. It is gratifying to know that you appreciated our restaurant, KA01. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 0.5/5

Anonymous Couples - Confirmed reviews ALL

The person at desk Rajasree was super rude. No hospitality. Avoid at all costs

Customer review rating 5.0/5

Manish J. Business - Confirmed reviews ALL

Check in was perfect Nidhi ar front desk very helpful ful and quick.

Dear Manish J., Thank you for your positive feedback regarding your stay. I am pleased to hear that your check-in experience was seamless and that Nidhi at the front desk provided helpful service. Your satisfaction is our priority. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 0.5/5

Karthikeyan B. Business - Confirmed reviews ALL

I had a totally bad experience at this hotel. I officially booked a room for 2 members via Agoda well in advance. However, once we reached the hotel, the front desk completely changed the terms. They dishonestly claimed that the booking was only valid for one person and that they could not accommodate the second guest without an outrageous extra fee. We had to argue and show our official booking confirmation before they finally backed down and confirmed it. To make matters worse, I had specifically booked a room with a single queen bed, but they gave us a room with two independent twin beds instead.

Dear Karthikeyan Balasubramanian, Thank you for sharing your feedback with us. Please accept our sincere apologies for the inconvenience caused during your stay. As discussed over the call, there was an oversight from the Front Office team during the check-in process regarding the occupancy details, and we regret the confusion caused. Regarding the bedding preference, we understand that you had requested a queen bed. However, due to the hotel being fully occupied at the time of your arrival, we were unable to accommodate the request and had to provide a twin-bed room as per booking We sincerely regret the inconvenience caused. Your feedback has been shared with the concerned Front Office team, and necessary corrective measures are being taken to ensure such situations are handled more efficiently in the future. We truly value your feedback and appreciate the opportunity to speak with you personally. Thank you for considering giving us another chance during your upcoming visit. We look forward to welcoming you again and providing you with a better experience. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Other web-users rate our hotel

  • 539 reviews 9.6/10 Location
  • 1,289 reviews 6.8/10 Room
  • 2,970 reviews 9.1/10 Service
  • 50 reviews 7.2/10 WiFi
  • 743 reviews 8.1/10 Cleanliness
  • 415 reviews 2.3/10 Comfort
  • 386 reviews 8.5/10 Breakfast
  • 61 reviews 9.8/10 Bar

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