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ibis Bengaluru City Centre Hotel 3 stars

Customer review rating 4.2/5 2,124 reviews

ALLSAFE approved hotel

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ibis Bengaluru City Centre
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+ 15 Services

Hotel extras

  • The hotel is pet friendly!

  • Longest Breakfast from 4am to Noon

  • Contemporary meeting & event facilities for up to 60 persons

  • Adjacent to Kanteerava Stadium . Close proximity to UB City.

  • Pay a little more and enjoy room with extra benefits at INR 499.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Air conditioned
  • KEMPEGOWDA INTERNATIONAL AIRPORT Paying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 2 Meeting room(s)
  • Copy/print service available

Hotel location

ibis Bengaluru City Centre

Plot No - 30
Rajaram Mohan Roy Road
Off Richmond Road 560027
560027 bengaluru
india

Tel: +918042548000

Fax: (+91)80/42548001

Check-in from 14h00

Check out up to 12h00

  • MAJESTIC :  KIAS 12 Corporation Bus Station

  • By plane

    KEMPEGOWDA INTERNATIONAL AIRPORT At 35.6km / 22.12 miles - Shuttle paying

  • By train

    BANGALORE CITY RALIWAY STATION At 3.4km / 2.11 miles

GPS :12.967349, 77.593826

Our accommodation(s)

Your sleep is our priority in our 173 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

Our restaurants and bars

SPICE IT

Type of cuisine: Thematic cuisine

Our Spice It restaurant offers you a unique opportunity to explore Indian, Oriental and European spices - Create your own combination and watch our chefs prepare it in front of you.

KA01

The 50 seater rooftop bar - KA01 exemplifies food and beverages to the utmost, where the skyline of this tech city can be enjoyed with especially curated cocktails and mocktails. With the exclusive All Day Dining Menu, food delicacy options are endless.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 90

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 45 people

Find out more

Our guest reviews for
ibis Bengaluru City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,124 reviews

TripAdvisor Rating 4.5/5

1,151 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Not bad

Customer review rating 3.0/5

Venkat Families - 16/09/2021 Confirmed reviews ALL

Not bad

Dear Mr. Venkat, Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I am sorry that your overall experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Irfan KHATRY General Manager
Customer review rating 0.5/5

Moosa M. Friends - 14/09/2021 Confirmed reviews ALL

The guest service was very poor, for simple reason I have to visit the reception for simple reasons, for example to get empty glass, plates. Bathroom was not cleaned, the refrigerator was not working.

Dear Mr. Moosa, Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I am sorry that your overall experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Irfan KHATRY General Manager

Safe and Hygenic stay

Customer review rating 3.0/5

Raghavendra Families - 14/09/2021 Confirmed reviews ALL

The rooms were well sanitized. Clean. Internet speed extremely disappointing slow. Could not catch up on work.

Dear Mr. S., Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I am sorry that your Wi-Fi experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Irfan KHATRY General Manager

Well located and friendly staff

Customer review rating 4.0/5

Dhananjay S. C. Families - 12/09/2021 Confirmed reviews ALL

Yet you have not forwarded me GST bill though your receptionist told me that they will mail within a five min. But yet after 8 days I am not getting your mail

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. Kindly accept our sincere apologies for the inconvenience caused with regards to your GST bill. Please note that the same has been mailed to you on your email id (Dh…) this morning. I am sure that this feedback will serve as an learning to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and please feel free to reach out to the Duty Manager on +9… for any assistance. Sincerely, Irfan KHATRY General Manager

Cleanliness, well maintained rooms

Customer review rating 4.5/5

Lakshmi Families - 12/09/2021 Confirmed reviews ALL

Good Customer service....

Dear Lakshmi, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is a pleasure to receive your feedback. We have made a note of your feedback on the Breakfast and the same shall be shared with the concerned. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager

Comfortable stay

Customer review rating 4.5/5

Kusum T. Couples - 10/09/2021 Confirmed reviews ALL

Smaller rooms than expected but well compensated by the nice and comfortable beds.

Dear Kusum, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is a pleasure to receive your feedback. We have made a note of your feedback on the Restaurant Lighting and the same shall be looked into. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager

Highly recommended

Customer review rating 4.0/5

Sadique M. Families - 09/09/2021 Confirmed reviews ALL

Great location , friendly people , clean place, nice food & reasonably priced ,

Dear Mr. K., We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager

Well located good stay

Customer review rating 5.0/5

Shery T. Couples - 09/09/2021 Confirmed reviews ALL

Well located good stay

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager

Good Stay

Customer review rating 5.0/5

Satish Couples - 07/09/2021 Confirmed reviews ALL

Very friendly staffs, answers almost all your needs.

Dear Mr. P., We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager

Always a pleasant stay

Customer review rating 5.0/5

Sirisha D. Solo - 06/09/2021 Confirmed reviews ALL

This was not my first time at this IBIS and I’ve always had a good experience. It’s a well maintained hotel with great staff !! This stay’s new feature was the experience of getting packed breakfast because I was leaving before the breakfast started!

Dear Ms. D., We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive your feedback. We have made a note of your feedback on the Welcome drink and the same shall be shared with the concerned. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager

CBD Convenient

Customer review rating 4.0/5

Nad K. Business - 04/09/2021 Confirmed reviews ALL

Once again IBIS City Centre has provided the convenience at City centre

Dear Mr. K., We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. We are glad that you were taken care well by the Heartists especially Ravi, Rakesh, Ganesh, Rahul, Ayesha & Syed who shall be super happy reading this review. We have made a note of your feedback on the Wi-fi and the same is been shared with the concerned. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Irfan KHATRY General Manager

Best customer service

Customer review rating 5.0/5

Anonymous Business - 03/09/2021 Confirmed reviews ALL

I had few issues initially with internet connectivity in my room and Mr. Gowda was a perfect gentleman who helped me out with the situation very patiently. I had an issue with check in date as well which was handled well by the manager Mr. Syed. If not for these two guys I would’ve left the property the first day itself but they did more than their best and from now on ibis is where I’ll be staying if I’m back to Bangalore.

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. I am glad that you were taken care well by the Heartists especially Gowda and Syed who shall be happy reading this review. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY

Nice location wonderful view

Customer review rating 4.5/5

Vipul G. Business - 30/08/2021 Confirmed reviews ALL

Location convenient, amenities wonderful, staff very friendly and welcoming. Loved the beautiful view of Stadium and mallaya tower. Buffet breakfast was excellent. Food quality is good, maybe some more vegetarian varieties can be added to the main course menu.

Bad night

Customer review rating 2.5/5

Piyush A. Business - 30/08/2021 Confirmed reviews ALL

The room next to us had guests through out the night and were having some sort of celebration which was going on till morning, than at 6am had to go and fight with them to stop it. Nobody was picking the phone at reception in night

Dear Mr. A., Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I am sorry that your overall experience did not meet your expectations; please allow me to express my sincerest apologies. Our Front Office Manager, Syed did brief me about your feedback that he took at the time of your checkout and the 20% waiver on your room charges that was offered across the counter. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Irfan KHATRY General Manager

good

Customer review rating 5.0/5

Ashima Business - 27/08/2021 Confirmed reviews ALL

Nice experience

Hi Ashima, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager

Well located. Good stay

Customer review rating 3.5/5

Anonymous Couples - 27/08/2021 Confirmed reviews ALL

CHeck-in times can be a bit more flexible.

Dear Mr. K., Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I am sorry that your arrival experience did not meet your expectations. Please be informed that our standard Check-in time is 1400 hrs and standard checkout time is 1200 hrs which is followed globally. We always do try to accommodate our guests if there is a scope for the same and unfortunately it seems due to unavailability we were not able to fulfill your request. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Irfan KHATRY General Manager

Well located, brilliant staff

Customer review rating 5.0/5

I. Business - 26/08/2021 Confirmed reviews ALL

Well located, brilliant staff, especially Ankit at the reception and Birajit at the entrance, so sweet and so kind the both of them were. Wonderful guest experience. Definitely coming back to this property.

Hi I., We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. We are glad that you were taken care well by the Heartists especially Ankit and Birajit who shall be super happy reading the review. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager

Good staff

TripAdvisor rating 5.0/5

youngbuddha Business - 27/02/2021 TripAdvisor review

Neat and tidy property with well insulated/sound-proof rooms that help you work and sleep in peace (no honking sounds from the street!) Easy walk to Kanteerva stadium and Cubbon Park for your morning or evening walks or jogs. The roof-top bar has good drinks and easy-on-the-pocket appetizers. The mutton kebab with naan was quite wonderful.

Hi youngbuddha, Thank you sharing your feedback following your recent stay with us and extending your support to the pandemic. We were all pleased to host the Indian Women's Basketball Team in Ibis Bengaluru City Centre. I am very happy to learn that you enjoyed the Mutton Kebabs with Naan and the same shall be conveyed to our Chef's who shall be super happy reading this review. We thank you for choosing Ibis Bengaluru City Centre and we look forward to welcoming you back soon. #LoveIBISM Regards Irfan KHATRY

Good location, nice stay

TripAdvisor rating 5.0/5

ashutosz 20/02/2021 TripAdvisor review

Hotel is located at a good location. Rooms are clean. All the basic amenities are available. Wi-Fi is good but can be better. Breakfast was good. Good number of dishes were available to choose from. Staffs were cordial and professional. They were polite and patient enough to listen to your queries and answer. Didn't face any issue. Will definitely stay there on my next visit.

Hi ashutosz, We are all pleased to learn that you had an comfortable stay during these difficult times of COVID-19. We are glad you enjoyed the food and were taken care well by our Heartists. Your feedback on the Wi-Fi is been duly noted and please be rest assured that we shall work towards the same. The feedback that you have shared will strive as a great example to encourage us to continue to give the service we strive to. Thank you again for sharing your feedback, and please stay safe. We wish to see you back to experience #LoveIBISM. Regards Irfan KHATRY

Not Worth It

TripAdvisor rating 2.0/5

Rastogiprg 18/02/2021 TripAdvisor review

The front desk service was not at all hospitable. The room was not as good as it should have been at that room rate. Extra towels, water bottles and pillows had to be requested. Housekeeping randomly disturbed me in the afternoon. Not worth it.. find another hotel.

Hi Rastogiprg, Thank you writing to us. Our sincere apologies for the inconvenience caused with regards your overall experience during your stay with us. While I wish you had a better service experience, it is feedback like this that we learn from and use to improve. At Ibis Bengaluru City Center we work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short of your expectation I shall personally look into the same and ensure the issues highlighted do not reoccur. Request you to give us a chance to earn back your trust; I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I look forward to welcoming you back to Ibis Bengaluru City Centre. Regards, Irfan KHATRY

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