ibis Bengaluru City Centre 3 stars

Customer review rating (ALL Rating) 3.9/5 1,134 reviews

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ibis Bengaluru City Centre - Image 1
ibis Bengaluru City Centre - Image 2
ibis Bengaluru City Centre - Image 3
ibis Bengaluru City Centre - Image 4
Plot No - 30, Rajaram Mohan Roy Road, Off Richmond Road 560027, 560027 Bengaluru, India

Description

Hotel extras

  • Prime location with easy access to business, commercial, and leisure hubs

  • Flexible breakfast served daily from 4:00 AM to 12:00 Noon

  • Upgrade your stay at check-in with exclusive dining, laundry, and beverage benefits

  • Unwind at KA01, rooftop bar & restaurant, with great food, signature drinks, and city views

  • Pet-friendly Hotel* nominal charge applicable

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

STANDARD TWIN ROOM

Photo out of - STANDARD TWIN ROOM

Our well-designed, modern Twin Rooms feature the signature Sweet Bed for exceptional sleep comfort, high-speed Wi-Fi, an OTT-enabled TV, an in-room safe, tea and coffee-making facilities, and eco-friendly bathroom amenities.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • High speed internetAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Stay on a higher floor and enjoy 30% savings on food & beverages, 2 complimentary pints of beer per day, and 2 complimentary laundry items per day (Benefits are non-cumulative)

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • High speed internetAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Bengaluru City Centre

Plot No - 30, Rajaram Mohan Roy Road, Off Richmond Road 560027
560027 Bengaluru
India

GPS:12.967349, 77.593826

Telephone
Fax +91 80 4254 8001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 173 rooms
  • One room for people with reduced mobility
  • 173 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed internet Additional charge
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-out

Currency exchange

  • Currency exchange

Hotel access

Shuttle

  • KEMPEGOWDA INTERNATIONAL AIRPORT Additional charge
  • BLR Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Business

2 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Well-being

Gymnasium

  • On site

SPICE IT

Photo out of - SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant and bar, Spice it, and unwind over a drink and a quirky selection of bar bites. The restaurant serves Continental, Indian, and authentic regional cuisines.

Cooking style
Thematic cuisine
Capacity
84
Accessibility
Accessible service
560027 Bengaluru, India
Telephone +91 80 4254 8000

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Pet allowed
  • Non Smoking Area
  • Terrace
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Contactless
  • Other

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Brunch
  • Children menu
  • Halal menu
  • Vegetarian menu

Guests can enjoy the on-site multi-cuisine restaurant and bar, Spice it, and unwind over a drink and a quirky selection of bar bites. The restaurant serves Continental, Indian, and authentic regional cuisines.

KA01 is a modern, stylish neighbourhood rooftop bar, serving handcrafted cocktails, late-night dining, and unforgettable experiences in a vibrant setting. #KA01

Stay active at our well-equipped fitness centre during your stay. The fitness centre is open 24 hours a day and is sanitised in accordance with stringent hygiene protocols.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,134 reviews

Customer review rating 4.5/5

Bapi S. Business - Confirmed reviews ALL

Dear Bapi S., Thank you for your kind words about our staff and the cleanliness of our rooms. We appreciate your feedback regarding the restaurant buffet menu and will take it into consideration for future enhancements. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 4.5/5

Hasmukh N. S. Business - Confirmed reviews ALL

Dear Hasmukh N. S., Thank you for your kind words. We are delighted to hear that you had a positive experience at ibis Bengaluru City Centre. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 4.5/5

Poojithkumar J. Friends - Confirmed reviews ALL

Dear Poojithkumar J., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful experience. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 3.0/5

Ishita D. Business - Confirmed reviews ALL

Dear Ishita D., Thank you for sharing your feedback. We sincerely regret that your overall experience did not meet your expectations. Regarding the luggage assistance, our hotel follows a self-service concept; however, our team remains committed to assisting guests wherever required, particularly in exceptional circumstances or when assistance is needed. We have taken your feedback seriously and have briefed the team to remain attentive and offer appropriate assistance whenever required. We have also noted your comments regarding the room and washroom size. As per the ibis brand concept, our rooms are designed to be compact and functional, although we understand that the space may feel limited for some guests. We would also like to mention that our team attempted to contact you to understand your concerns in detail and personally apologize for the inconvenience; however, unfortunately, the calls could not be connected. We sincerely appreciate your feedback and will continue to work towards providing a better and more comfortable guest experience. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 3.5/5

Suresh D. Families - Confirmed reviews ALL

Dear Suresh D., Thank you for taking the time to share your valuable feedback following your recent stay with us. We are pleased to know that everything was good during your stay. At the same time, we sincerely regret the inconvenience caused when you were unable to reach our restaurant by phone prior to your arrival. We appreciate you bringing this to our attention. We tried reaching you to understand which contact number you had used; however, we were unfortunately unable to connect with you. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back for another smooth and pleasant stay. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Dear Bapi S., Thank you for your kind words about our staff and the cleanliness of our rooms. We appreciate your feedback regarding the restaurant buffet menu and will take it into consideration for future enhancements. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 4.5/5

Hasmukh N. S. Business - Confirmed reviews ALL

very good

Dear Hasmukh N. S., Thank you for your kind words. We are delighted to hear that you had a positive experience at ibis Bengaluru City Centre. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 4.5/5

Poojithkumar J. Friends - Confirmed reviews ALL

I liked it

Dear Poojithkumar J., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful experience. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 3.0/5

Ishita D. Business - Confirmed reviews ALL

On arrival, we were asked to carry our own luggage as it was “self-service,” which felt below the expected level of hospitality. The room and washroom were also quite small and felt cramped. Overall, the experience did not meet expectations.

Dear Ishita D., Thank you for sharing your feedback. We sincerely regret that your overall experience did not meet your expectations. Regarding the luggage assistance, our hotel follows a self-service concept; however, our team remains committed to assisting guests wherever required, particularly in exceptional circumstances or when assistance is needed. We have taken your feedback seriously and have briefed the team to remain attentive and offer appropriate assistance whenever required. We have also noted your comments regarding the room and washroom size. As per the ibis brand concept, our rooms are designed to be compact and functional, although we understand that the space may feel limited for some guests. We would also like to mention that our team attempted to contact you to understand your concerns in detail and personally apologize for the inconvenience; however, unfortunately, the calls could not be connected. We sincerely appreciate your feedback and will continue to work towards providing a better and more comfortable guest experience. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 3.5/5

Suresh D. Families - Confirmed reviews ALL

But i am not able reach the restaurent via phone call before stay based on numbers provided.

Dear Suresh D., Thank you for taking the time to share your valuable feedback following your recent stay with us. We are pleased to know that everything was good during your stay. At the same time, we sincerely regret the inconvenience caused when you were unable to reach our restaurant by phone prior to your arrival. We appreciate you bringing this to our attention. We tried reaching you to understand which contact number you had used; however, we were unfortunately unable to connect with you. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back for another smooth and pleasant stay. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 1.0/5

Sandeep Y. Business - Confirmed reviews ALL

Rooms are too small, Bathroom is like a Pod or cage with little are no movement possible, Food was awful and very less variety

Dear Sandeep Y., Thank you for taking the time to share your detailed feedback following your stay with us. We sincerely regret that certain aspects of your experience did not fully meet your expectations. We appreciate your comments regarding the room size, bathroom space, and breakfast offerings. We had the opportunity to speak with you over a call regarding your feedback, during which you shared your concerns in detail. Our team explained that ibis Bengaluru City Centre follows the established ibis business-hotel concept, with the room and bathroom configurations designed in accordance with the brand’s standard specifications, focusing on functionality and efficient use of space. We appreciate your understanding of the same. We have also taken note of your feedback regarding the breakfast variety and authenticity of the offerings. Your observations have been shared with the concerned team for review, as we continuously strive to enhance our offerings and provide a more satisfying dining experience. Thank you once again for your valuable feedback and for taking the time to discuss your concerns with us. We hope to have the opportunity to welcome you back and provide you with a more comfortable and enjoyable experience. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 5.0/5

Awasha B. R. Friends - Confirmed reviews ALL

only think breakfast can be much better

Dear Awasha B. R., Thank you for your positive feedback regarding your stay. We are pleased to hear that you found your experience comfortable. We value your suggestions for improving our breakfast offerings and will take them into consideration for future enhancements. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 2.0/5

Sheela T. Friends - Confirmed reviews ALL

No lobby boy to accompany us to the room on reaching hotel. Room was kept FREEZING cold - and we could not find the AC Control unit. Though room was for two, only one bathing towel provided. The pipes of the hand faucet and shower are extremely Stiff.

Dear Sheela T., Thank you for taking the time to share your valuable feedback with us. We sincerely appreciate you bringing your experience to our attention and regret any inconvenience you may have experienced during your stay. We attempted to connect with you over the phone to better understand your feedback and discuss the matter personally; however, we were unable to reach you as the call was not answered. Please be assured that your feedback has been duly noted and shared with the concerned team for necessary attention and improvement. We truly value your feedback and patronage, and we hope to have the opportunity to welcome you back and provide you with a more comfortable and pleasant experience. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 2.0/5

Sneha K. Solo - Confirmed reviews ALL

The corridor stinks with some weird smell and bad fragnant. There is food waste all over the floor and nobody picking them up for a long time

Dear Sneha K., Greetings from ibis Bengaluru City Centre! Thank you for taking the time to share your valuable feedback with us. We sincerely appreciate you bringing your experience to our attention. We attempted to contact you to better understand your feedback and discuss the matter personally; however, the call went directly to voicemail. We have also dropped a message for you and would be happy to connect with you at your convenience. Please be assured that your feedback has been duly noted and shared with the concerned team for necessary attention and improvement. We truly value your feedback and patronage and look forward to welcoming you back to ibis Bengaluru City Centre, where we hope to provide you with a more comfortable and pleasant experience. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 4.5/5

Mouhamadou G. M. Solo - Confirmed reviews ALL

Thought it is a very clean Hotel. I would recommend to get a room with a breakfast

Dear Mouhamadou G. M., Thank you for your positive feedback regarding the cleanliness and location of our hotel. We appreciate your recommendation about the breakfast option, which indeed enhances the stay experience. Your insights are invaluable to us. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 4.5/5

Bandopadhya S. Business - Confirmed reviews ALL

It was good.

Dear Bandopadhya S., Thank you for your positive feedback regarding our location. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is important to us, and we hope to welcome you back soon. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 4.5/5

Steven H. Solo - Confirmed reviews ALL

Great layover stay with many local attractions nearby. All the staff were very helpful and had a great Biriyani in the restaurant

Dear Steven H., Thank you for your positive feedback. We are pleased to hear that you enjoyed the comfort of your room and the excellent service provided by our staff. It is wonderful to know that you had a great dining experience with our Biriyani and appreciated our location. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 5.0/5

Stefan B. Families - Confirmed reviews ALL

Great service, great people, great rooms! 👌

Dear Stefan B., Thank you for your wonderful feedback. We are delighted to hear that you found everything perfect during your stay. Your appreciation of our service, team, and accommodations is truly rewarding. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 2.5/5

Peter W. Friends - Confirmed reviews ALL

Well located, beds too soft, rooms too worn, ac control smells breathtaking Room service and cleaning staff on top!

Dear Mr. Peter W., Thank you for taking the time to share your detailed feedback and for speaking with us personally regarding your stay. We sincerely regret the inconvenience caused by the unpleasant odour from the air conditioning on the night before your departure. We understand how uncomfortable this must have been, particularly as the issue continued even after room freshener was provided. Please accept our sincere apologies. Your feedback has been shared with our Engineering team for a thorough inspection and necessary corrective action. We also acknowledge your comments regarding the softness of the bed and the overall condition of the room. Your observations are valuable and will be taken into consideration as we continue working on improving our facilities and guest experience. At the same time, we are pleased to know that you appreciated the helpful and supportive service provided by our Room Service and Housekeeping teams. Your kind words will certainly be shared with them. Thank you once again for your valuable feedback and for giving us the opportunity to address your concerns personally. We look forward to welcoming you again and providing you with a much more comfortable and seamless experience. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 5.0/5

Iyappan R. Business - Confirmed reviews ALL

Everything was good

Dear Iyappan R., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you appreciated our convenient location and found everything to your satisfaction. Your kind words motivate us to continue providing excellent service. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 3.5/5

Arnav R. Couples - Confirmed reviews ALL

The washroom is very poor for the standard of the hotel and the cooling was a bit off

Dear Arnav R., Thank you for taking the time to share your feedback with us. We sincerely regret that the washroom condition and cooling in the room did not meet your expectations. We understand how important these aspects are to a comfortable stay and apologize for the inconvenience caused. Our rooms are designed as smart, compact, and functional spaces in line with the ibis business hotel concept, keeping the needs of modern business travelers in mind. However, we understand that preferences for space and comfort can vary. Your feedback regarding the washroom and cooling has been shared with our Housekeeping and Engineering teams for review and necessary action. We truly appreciate you bringing these concerns to our attention. We hope to have the opportunity to welcome you back and provide you with a more comfortable and enjoyable stay. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 4.5/5

Srinivasan G. Families - Confirmed reviews ALL

I always stay here for location and the positive vibes of this Ibis Hotel Senior sales manager Aakash and front desk crew were amazing. Nandu was a great host in bar… however f&b component was a big let down in reasonable charges for a small serve of room service for my mom had to deal with F&b mgr … also wish F&b mgr was ppl friendly and approachable rather having a swift face all the time…

Dear Srinivasan G., Thank you for sharing your positive experiences regarding our front desk team and the ambiance of our hotel. We are pleased to hear that Aakash and Nandu contributed to your enjoyable stay. However, I apologize for the disappointment you encountered with the food and beverage service. Your feedback about the portion sizes and the demeanor of our F&B manager is invaluable, and we will ensure it is addressed appropriately. We strive to provide a welcoming atmosphere, and your insights will help us improve. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 5.0/5

Sabarajan M. Families - Confirmed reviews ALL

flexible staying plan.. t

Dear Sabarajan M., Thank you for your positive feedback regarding our location and flexible staying options. We are delighted that our services met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

​I am writing to express my deep disappointment regarding my recent stay at Ibis Bengaluru City Centre. Given Accor’s strong reputation for hospitality, my experience fell far below basic expectations. ​Despite checking in late at night around 9:00 PM and checking out early the next morning, I encountered a series of major issues during my brief stay: ​Inattentive Front Desk Staff: The reception team was unsupportive and showed little to no interest in resolving my concerns or ensuring a comfortable stay. ​Damaged Room Amenities: The cupboard in the room provided to me was completely broken. ​Missing Essential Toiletries: Basic toiletries were missing. When I went to take a shower, the body wash dispenser was entirely empty. ​Washroom Door Malfunction at 4:00 AM: At 4:00 AM, the washroom door automatically locked itself from the inside. When I called for assistance, the team had to bring a screwdriver to force it open. Rather than taking responsibility, I was told that the cleaning staff likely caused the issue

Customer review rating 5.0/5

Sanjay G. Friends - Confirmed reviews ALL

Good Location

Dear Sanjay G., Thank you for your positive feedback regarding the location of our hotel. We are pleased to know that our strategic positioning contributed to your experience. Your satisfaction is our priority, and we hope to welcome you back soon for another enjoyable stay. Looking forward to serving you again soon! Best Regards, Irfan KHATRY General Manager

Other web-users rate our hotel

  • 569 reviews 9.6/10 Location
  • 1,388 reviews 6.8/10 Room
  • 2,966 reviews 9.1/10 Service
  • 48 reviews 7.8/10 WiFi
  • 804 reviews 8.1/10 Cleanliness
  • 444 reviews 2.3/10 Comfort
  • 391 reviews 8.5/10 Breakfast
  • 61 reviews 9.8/10 Bar

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