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Novotel Bengaluru Outer Ring Road Hotel 5 stars

Customer review rating 4.3/5 4,358 reviews

ALLSAFE approved hotel

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Novotel Bengaluru Outer Ring Road
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+ 11 Services

Hotel extras

  • This hotel is pet friendly.

  • Complimentary stay and breakfast for kids below 16 years of age.

  • Eight meeting rooms with world class amenities and features for business and intimate events.

  • Comfortable theme rooms with high speed complimentary Wi-Fi

  • Poolside dining at Blue Terrain with Mediterranean barbecue.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5 PM Paying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • Breakfast Paying
  • 3 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Bengaluru Outer Ring Road

Opp. RMZ Ecospace Business Park
Marthahalli Sarjapur
Outer Ring Road
560103 bengaluru
india

Tel: +918066705000

Fax: (+91)8066705001

Check-in from 14h00

Check out up to 12h00

  • BIA :  8A ECOSPACE STATION

  • By plane

    BANGALORE INTL At 48km / 29 miles

  • By train

    MAJESTIC At 20km / 12.43 miles

  • By train

    YESHWANTHPUR At 26km / 16.16 miles

GPS :12.929939, 77.683302

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

THE SQUARE

Type of cuisine: International

An idyllic destination for relaxed corporate lunches on weekdays, and fun interactive family dining on weekends, The Square is especially popular for its modern European décor and an a' la carte menu with delectable dishes from around the globe.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

DÉLICE

Type of cuisine: Gourmet

Delice is a specialty cake and gourmet shop that presents a delightful selection of authentic breads, cakes, French pastries and chocolates.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

BLUE TERRAIN

Type of cuisine: International

At Blue Terrain, enjoy the pool side dining experience with your loved ones over aromatic grills and delicious barbeque delicacies on offer and an exquisite bar serving refreshing signature cocktails and selection of spirits.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

CHEZ NOUS

It is a perfect setting of a French Living Room that serves comfort food from the first French Colony that was formed in Pondicherry, India. This place is open 24*7 and offers patrons a wide selection of premium beverages.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 260

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Novotel Bengaluru Outer Ring Road

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,358 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,921 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay , nice atmosphere , covid protocols followed

Customer review rating 4.0/5

Srinivasa K. P. Couples - 27/07/2021 Confirmed reviews ALL

It was a gud stay and food was good .nice to relax with out the fear of the pandemic as all the protocols are followed .

Dear Mr. Krishna, We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Good Stay

Customer review rating 4.5/5

Anonymous Couples - 27/07/2021 Confirmed reviews ALL

Two quick feedback from my stay that would help improve: 1. Body lotion was not provided. Everywhere I stayed this was basic 2. I felt some of the foods were a bit oily (not too much though) but still can improve Things that were good: Rooms - neat and clean Food

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Excellent hospitality

Customer review rating 5.0/5

Debabrata C. Families - 27/07/2021 Confirmed reviews ALL

We were moved by out-of-the-way treatment of Front Desk Manager Ms Sugandh and the extremely friendly front desk executive Mrs. Sharmistha. Countless thanks to these two ladies.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Warm and caring staff

Customer review rating 4.5/5

Pushkar P. Business - 27/07/2021 Confirmed reviews ALL

Novotel was a temporary home for us until we found our own house in Bangalore. It proved to be a perfect place to retire at the end of every day. Special thanks to the restaurant who went out of their way to make us feel welcome and at home! Special thanks to Mr. “KP” and Mr. Ganapathy for the lovely breakfast spread and occasional Maharashtrian delights.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Awesome

Customer review rating 4.5/5

Aishwarya R. Business - 24/07/2021 Confirmed reviews ALL

The staff is very good and friendly. Had an amazing stay. Special mention and heartfelt thanks to Sugandh Ganapathi KP and another girl in F&B can’t recall her name.

Dear Aishwarya, We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Good stay... comfortable and enjoyed

Customer review rating 4.5/5

Vikrant K. Families - 22/07/2021 Confirmed reviews ALL

Good stay... comfortable and enjoyed. Staff is very polite and helpful. Really good to stay

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Recommended.

Customer review rating 4.0/5

P. Families - 21/07/2021 Confirmed reviews ALL

It was a nice stay. Food is not as in the menu. Otherwise good.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road
Customer review rating 4.5/5

Aksh Business - 21/07/2021 Confirmed reviews ALL

Very helpful staff - takes care of every need. One minor suggestion - room service menu is very restricted - more options can be added

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Good

Customer review rating 4.5/5

Kirit Families - 20/07/2021 Confirmed reviews ALL

All good.

Dear Ms.K., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Excellent receiving

Customer review rating 5.0/5

Ameer K. Business - 19/07/2021 Confirmed reviews ALL

Front desk Roopa received excellent service.. each every staff are well dedicated.. I have never seen such kind of dedication staff .. in restaurant staff is running to serve.. as I’m accor platinum member I have been to 100’s of hotels world wide ..but I have never seen… excellent staff …very lucky ..

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Nice and peaceful Stay

Customer review rating 4.0/5

Ramana R. Business - 18/07/2021 Confirmed reviews ALL

Very nice and peaceful stay.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Stay was very comfortable but room service was disheartening

Customer review rating 4.5/5

Mritunjoy B. Families - 15/07/2021 Confirmed reviews ALL

Right from check in to stay and check out everything was fine. The front desk team Sugandh, Sharmistha and Roopa were excellent and cordinated very nicely. Cleaning and hygiene was good, what was bit disheartening was Room Service...it took too much time and secondly order was wrongly delivered both the days...Should work on In Room Dining team

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Good stay

Customer review rating 4.0/5

Anonymous Couples - 14/07/2021 Confirmed reviews ALL

It was a decent experience to stay at Novotel. Although, everything was good like food, room, amentites, etc., I made a request to include a birthday cake on my arrival. The request was proceased but the cake was extremely aweful. It tasted like salt. This experience spoiled the mood of booking novotel. I hope this would be repeated again. Thanks

Dear Mr. Gohir, We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Understaffed

Customer review rating 2.0/5

Danish Couples - 14/07/2021 Confirmed reviews ALL

Had to follow up multiple times for basic things like the food menu, dental kit, etc. The team at the restaurant was seriously understaffed. Just 2 people were serving 20-25 guests. The delayed service was really frustrating the guests which were evident in their behaviour towards these 2 poor fellows.

Dear Mr. Z., Thank you for taking the time to tell us about your experience at the Novotel Bengaluru Outer Ring Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Quarantine 14 days Stay

TripAdvisor rating 5.0/5

Ps574574 13/12/2020 TripAdvisor review

I flew from California US to Bengaluru India during the COVID pandemic, and I self-quarantined here for 14 days as per international best practice to stop any possible spread and keep the elders in my family safe. Novotel took great care of me! There were initial hiccups but once they realised it, they resolved it and made sure the experience was truly smooth. I was in my hotel room but had everything I needed a phone call away. Check in was at an awkward time - 3am but they where ready, expecting me with sanitiser/face shield/etc. The room was good, bed was great! I did not have a balcony however, the room did not feel stuffy thanks to good air conditioning. The food was amazing, for both International and Indian cruise! I was also nostalgic for dishes off menu like Bindi masala fry, Hara-bara kebab, strawberry yogurt, etc they were very courteous and enabled my requests, certainly felt at home! Must try - The egg white masala omelette. The room service was very professional with best health care practice, my meals were served in take-out packaging with contactless delivery. The room was very comfortable, even without room service, they made sure I got all my daily requirements delivered contactless (aka earl grey tea,water,towels, etc). I had some out of the box requests as I forgot some necessities, but they were great to take care of them promptly as well. Post quarantine, I noticed other guests were not maintaining social distance/proper face masks near the lifts which really bothered me. I would just wait for them to go and wait for the next one. Also I would ask them to use face masks properly, please do the same if you observe bad practices. If the staff could request customers to practice face covering(for nose and mouth) at all times, like the staff that would be great. The staff overall were very lovely! Everyone from the restaurant( KP, Moomy, Durgha), Bar (Pappu, Ankan), Frontdesk ( Shermini) Overall customer care (Roopa, Sughand) were very caring and mindful of my circumstance and really went the extra mile to make me feel at home which is greatly appreciated! Definitely one to return to again, their hotel property is also quite good, well located. Oh! The staff also made me a little cake, as it was close to my birthday towards the end of my visit, it was amazing! Chocolate cake with almonds - again a must try if they have it on their regular menu, I'll definitely get it again!

Dear Guest, We very much appreciate your feedback regarding your experience at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Excellent but still have margin of improvement for growth as nothing is perfect

TripAdvisor rating 5.0/5

muktavedi10 Business - 03/12/2020 TripAdvisor review

I first stayed in Novotel in Sweden and then my journey with Novotel started . Very Nice ambience ,Neat and Clean ,Very Nice and polite staff .They care about your safety and privacy both. They have good and polite staff and food is also very good. Hope I will visit them again

Dear Guest, We very much appreciate your feedback regarding your experience at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Bad experience

TripAdvisor rating 1.0/5

saik1986 Business - 07/01/2020 TripAdvisor review

Very bad service and no one cares about the guest. I have a membership and I see no point in having it. Staff don’t know the minimum etiquette. Breakfast is below average. Overall a bad stay. Thank you

Dear Guest, Please accept my sincerest apologies for not being able to offer you a very pleasant stay with us. I have noted your feedback regarding the service and breakfast very carefully and have also taken it up with the Food and Beverage Manager of the hotel to look into it on priority. Trust, we at Novotel Bengaluru Outer Ring Road completely value your association with us and Accor and would never want you to have an unpleasant experience. With regards to the breakfast, we have recently changed it based on customer feedback. However, our chefs are always ready to customize the dishes for our guests anytime. I request you to not let this incident mar the impression you have of us and give us another opportunity to serve you better. Best Regards, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Novotel Nightmare Stay

TripAdvisor rating 3.0/5

kareha Business - 13/12/2019 TripAdvisor review

Pillows were not at all comfortable. Set top box was not connecting well with TV remote and the AC was very noisy! The Steam iron in the Room had a naked wire which was very dangerous. Overall, it was a bad stay

At expectation

TripAdvisor rating 4.0/5

fernandomarafon Business - 30/09/2019 TripAdvisor review

I use to come in this hotel and was very well welcomed and relaxed. This time not all went well, I had to wait 15 mins to have my room ready (was 8 pm and not morning ... ) and went I went for dinner in the restaurant at 10.30 pm most of the food was finished or like pizza very cold. If the restaurant is open till 11 or 11.30, I'm expecting the same level of quality than 7pm. Hope next time will be better

Terrible stay, will never come back again or recommend it

TripAdvisor rating 1.0/5

lindagC5656NG Business - 01/08/2019 TripAdvisor review

I stayed here because Marriot across the street was sold out. Dirty hall way, room's a bit smelly, dinner order took forever and the food was not great. Also I informed them for early checkout 36 hours ahead and still got charged one night extra. I will definitely not go back again,.

Dear Guest, I deeply regret that your stay with us did not match your expectations and we were unable to offer you a memorable stay with us. Your feedback regarding the cleanliness of the hotel areas has been very strongly taken up with the Executive Housekeeper of the hotel to ensure it is rectified on priority basis.Also, I have noted your feedback regarding the delay in food service and taste of the food. Trust, I have conveyed it to the respective heads of the department and are looking into it. I am grateful to you for highlighting your concerns as every guest feedback helps us to know our areas of improvement and improve upon them. We completely value your association with us and I sincerely hope that you will give me another opportunity to make your future stay memorable with us. Best Regards, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

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