Novotel Bengaluru Outer Ring Road Hotel 5 stars

It was a nice experience to stay here for two weeks. Support staff was very good and the service was excellent.

The amount was deducted additionally they said thy will return the amount to the account... While check out till now I haven't received any additional amount where deducted...

Staff Hospitality is very good.

Shout out to Guddu and team. had a comfortable stay

We were very happy with the stay and the way staff treated us.we are extremely happy and would stay there for sure when ever we visit Bangalore.

With all the Covid related restrictions around, we took the kids to Novotel Bellandur for a night's stay. The Hotel staff are Covid trained and we felt safe here. The suite room with the tub was relaxing for the kids who are missing the pools for a while. We avoided the breakfast buffet but enjoyed the breakfast in the room. in-room dining was arranged very well for all meals and the kitchen scored as high as was recommended.

You could have given a manual for operation of TV as remote was not working straight, had to do multiple trials and hits behind TV and play with remote to get that working.. Not sure if it was part of the bar code directory. Rest all was really good with hygiene and sanitization with social distancing maintained.

Good service.

Iam extremely satisfied with ambience, cleanliness and services of the hotels. Staffs are very cooperative and nice with prompt services. Enjoyed staying.

We had one of the best stay at Novotel ...it was really like staying in our own home. Best part is they have treated us like their own guest at home and the love and the affection all the staffs displayed towards our pet dog during the stay is something touched our heart .... Overall a unforgettable experience .... for sure we will visit again!!

Knowledgeable and groomed staff. Hotel is well maintained and follows all hygiene protocols Rooms are well kept and sanitised.

I flew from California US to Bengaluru India during the COVID pandemic, and I self-quarantined here for 14 days as per international best practice to stop any possible spread and keep the elders in my family safe. Novotel took great care of me! There were initial hiccups but once they realised it, they resolved it and made sure the experience was truly smooth. I was in my hotel room but had everything I needed a phone call away. Check in was at an awkward time - 3am but they where ready, expecting me with sanitiser/face shield/etc. The room was good, bed was great! I did not have a balcony however, the room did not feel stuffy thanks to good air conditioning. The food was amazing, for both International and Indian cruise! I was also nostalgic for dishes off menu like Bindi masala fry, Hara-bara kebab, strawberry yogurt, etc they were very courteous and enabled my requests, certainly felt at home! Must try - The egg white masala omelette. The room service was very professional with best health care practice, my meals were served in take-out packaging with contactless delivery. The room was very comfortable, even without room service, they made sure I got all my daily requirements delivered contactless (aka earl grey tea,water,towels, etc). I had some out of the box requests as I forgot some necessities, but they were great to take care of them promptly as well. Post quarantine, I noticed other guests were not maintaining social distance/proper face masks near the lifts which really bothered me. I would just wait for them to go and wait for the next one. Also I would ask them to use face masks properly, please do the same if you observe bad practices. If the staff could request customers to practice face covering(for nose and mouth) at all times, like the staff that would be great. The staff overall were very lovely! Everyone from the restaurant( KP, Moomy, Durgha), Bar (Pappu, Ankan), Frontdesk ( Shermini) Overall customer care (Roopa, Sughand) were very caring and mindful of my circumstance and really went the extra mile to make me feel at home which is greatly appreciated! Definitely one to return to again, their hotel property is also quite good, well located. Oh! The staff also made me a little cake, as it was close to my birthday towards the end of my visit, it was amazing! Chocolate cake with almonds - again a must try if they have it on their regular menu, I'll definitely get it again!

I first stayed in Novotel in Sweden and then my journey with Novotel started . Very Nice ambience ,Neat and Clean ,Very Nice and polite staff .They care about your safety and privacy both. They have good and polite staff and food is also very good. Hope I will visit them again

Very bad service and no one cares about the guest. I have a membership and I see no point in having it. Staff don’t know the minimum etiquette. Breakfast is below average. Overall a bad stay. Thank you

Pillows were not at all comfortable. Set top box was not connecting well with TV remote and the AC was very noisy! The Steam iron in the Room had a naked wire which was very dangerous. Overall, it was a bad stay