Novotel Bengaluru Outer Ring Road Hotel 5 stars

Customer review rating (ALL Rating) 4.3/5 4,534 reviews

ALLSAFE approved hotel

Information message

Novotel Bengaluru Outer Ring Road
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+ 22 Services

Hotel extras

  • This hotel is pet friendly.

  • Complimentary stay and breakfast for kids below 16 years of age.

  • Eight meeting rooms with world class amenities and features for business and intimate events.

  • Comfortable theme rooms with high speed complimentary Wi-Fi

  • Poolside dining at Blue Terrain with Mediterranean barbecue.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Bengaluru Outer Ring Road

Opp. RMZ Ecospace Business Park
Marthahalli Sarjapur
Outer Ring Road
560103 bengaluru
india

Fax: (+91)8066705001

Check-in from 14h00

Check out up to 12h00

  • BIA:  8A ECOSPACE STATION

  • By plane

    BANGALORE INTL At 48km / 29 miles

  • By train

    MAJESTIC At 20km / 12.43 miles

  • By train

    YESHWANTHPUR At 26km / 16.16 miles

GPS:12.929939, 77.683302

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 260

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Novotel Bengaluru Outer Ring Road

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,534 reviews

TripAdvisor Rating 4.5/5

1,938 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 4.0/5

Kalyanaraman Solo - 01/12/2021 Confirmed reviews ALL

Good service, amenities, well maiatained premises, very professional everywhere.

Well located, not a great dining experience

Customer review rating 3.0/5

U. S. Families - 30/11/2021 Confirmed reviews ALL

Water bottles were free, but sometimes the ones attending us tried to play, stating it will be billed. Choice of food was restricted, fruit juice, omelette were requested other than the already available menu and we were charged for it. All fruits were chill, no option of having fruits that were of room temperature. The ones attending us at the restaurant are very careless, while placing the cutlery and napkins on the table sometimes they fell on the floor and it was picked up and put on the table, yuck... Already so many diseases, and such unhygienic work at reputed hotels is pathetic. Room amenities were made available only on request, that too a couple of times. Overall, its OK because of location, may be there are other best hotels like marriot in the surrounding area and those may be chosen

Well located

Customer review rating 3.0/5

Anonymous Business - 29/11/2021 Confirmed reviews ALL

Room service and break fast area service

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Novotel Bengaluru Outer Ring Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Enjoyed!

Customer review rating 4.5/5

Nandan Families - 29/11/2021 Confirmed reviews ALL

Start was not upto expectation, However, Abhishek at the front desk was very good in handling our queries and resolved them to our satisfaction. Kudos to him to put customer experience on top.

Dear Mr. F., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Nice stay

Customer review rating 3.5/5

Anonymous Business - 28/11/2021 Confirmed reviews ALL

The stay was good. Except the laundry prices Buying new clothes would have been cheaper

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Business Trip

Customer review rating 4.0/5

Anshuj R. Business - 28/11/2021 Confirmed reviews ALL

Good

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Great stay, cordial staff

Customer review rating 5.0/5

Somya T. Business - 28/11/2021 Confirmed reviews ALL

It was very comfortable.

Dear Ms. T., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Pathetic

Customer review rating 1.0/5

Kalyan Business - 26/11/2021 Confirmed reviews ALL

Hygiene and serving standard in restaurant have gone down drastically

well located from the ETV campus

Customer review rating 4.5/5

Harshad B. Business - 26/11/2021 Confirmed reviews ALL

good location, food spread was good, room was clean and neat

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Good stay

Customer review rating 3.5/5

Ullas Couples - 25/11/2021 Confirmed reviews ALL

Buffet service was good but pool side restaurant was closed Rooms were hygienic and we'll maintained, sealed and sanitised. All covid protocol neatly followed. While we booked it said room with swimming pool view but we got the one in opposite direction that was a bummer. Nevertheless, it was peaceful stay and cut out of traffic even though the traffic was right in front. What concerned me was the use of bisleri bottles.I would suggest them to opt for glass or steel ones and tht can be refilled instead of plastic usage to be kind to environment. Overall happy with the stay

Poor staff services / Disinterested staff

Customer review rating 1.0/5

Jeet M. Business - 25/11/2021 Confirmed reviews ALL

Hotel had poor staff behaviour who was very disinterested. The Jet spray was leaking and took them 15 hours to come and attend the complaint because someone in the staff forgot to inform We were to checkout in morning for work, but there was no hot water. The whole crew had to take cold water bath. Reception didn't take much interest. I was served Non Veg food when I ordered a vegetarian food. Overall the hotel experience was VERYYYY disappointing. Since this was a business travel, we are recommending our booking team to never book this hotel. Best, Jeet 91…

Great Stay

Customer review rating 5.0/5

Vikas S. Friends - 24/11/2021 Confirmed reviews ALL

The experience, right from check-in to end of my stay was excellent. The check-in staff, the in room dining, the staffs and service at breakfast area and the lounge is praiseworthy. Overall a wonderful stay.

Great courteous and welcoming staff

Customer review rating 5.0/5

M Solo - 24/11/2021 Confirmed reviews ALL

The best part of the hotel was the staff. Everyone starting with the reception, the security at the gate, the staff in the restaurant were extremely courteous and welcoming. I would especially like to call out Deepika at the reception amd Sowmya who helps with luggage in the lobby- they were great and personified hospitality , based on which I shall be returning next week.

Overall good, hospitality and F&B needs improvement

Customer review rating 3.5/5

Anshul V. Business - 23/11/2021 Confirmed reviews ALL

The quality of the room and ambience is very good. Food quality in Restaurant, and overall service was poor.

Well intended but loose connections

Customer review rating 3.5/5

Sharad Business - 23/11/2021 Confirmed reviews ALL

Overall the intention of management is good but does not translate in equivalent delivery on ground. Lot of faulty points, loose connections and last mile delivery issues. TV not working, limited options on in room dining, sockets coming out from walls, room service and housekeeping delays etc etc

Dear Mr. G., Thank you for taking the time to tell us about your experience at the Novotel Bengaluru Outer Ring Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Grand Stay

Customer review rating 5.0/5

Suman G. Business - 23/11/2021 Confirmed reviews ALL

Rooms : Cozy . Room Service : Above per . From office : Excellent . Service: Amazing Fragrance managed by Sugamdh. Restaurant : Spacious & well placed . Service : The example of human touch with the energy & power of Kindness. Food : Below average . Taste of the food of Chef tastes , they will resign Bell desk : Just splendid. It's really paifull to see that People working for 18 hours on each department, it's just the wow of a dedication.

Very nice. Liked Very much. Food and Beverages were excellent

TripAdvisor rating 5.0/5

Wilson M 01/11/2021 TripAdvisor review

Room Quality and Maintenance was very good Very nice. Liked Very much. Food and Beverages were excellent Room Service was very good and cleanliness covid protocol and all covid protections were taken care

Dear Guest, We very much appreciate your feedback regarding your experience at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Novotel Review

TripAdvisor rating 4.0/5

LightPacker237778 Business - 24/08/2021 TripAdvisor review

The staff was very friendly and helpful. The hotel had followed all the pandemic protocols in letter and spirit, ensuring minimum contact. I had forgotten my laptop charger, and i appreciate the cooperation of the hotel staff in handing it over to my company rep after two days.

Dear Guest, We very much appreciate your feedback regarding your experience at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Quarantine 14 days Stay

TripAdvisor rating 5.0/5

Ps574574 13/12/2020 TripAdvisor review

I flew from California US to Bengaluru India during the COVID pandemic, and I self-quarantined here for 14 days as per international best practice to stop any possible spread and keep the elders in my family safe. Novotel took great care of me! There were initial hiccups but once they realised it, they resolved it and made sure the experience was truly smooth. I was in my hotel room but had everything I needed a phone call away. Check in was at an awkward time - 3am but they where ready, expecting me with sanitiser/face shield/etc. The room was good, bed was great! I did not have a balcony however, the room did not feel stuffy thanks to good air conditioning. The food was amazing, for both International and Indian cruise! I was also nostalgic for dishes off menu like Bindi masala fry, Hara-bara kebab, strawberry yogurt, etc they were very courteous and enabled my requests, certainly felt at home! Must try - The egg white masala omelette. The room service was very professional with best health care practice, my meals were served in take-out packaging with contactless delivery. The room was very comfortable, even without room service, they made sure I got all my daily requirements delivered contactless (aka earl grey tea,water,towels, etc). I had some out of the box requests as I forgot some necessities, but they were great to take care of them promptly as well. Post quarantine, I noticed other guests were not maintaining social distance/proper face masks near the lifts which really bothered me. I would just wait for them to go and wait for the next one. Also I would ask them to use face masks properly, please do the same if you observe bad practices. If the staff could request customers to practice face covering(for nose and mouth) at all times, like the staff that would be great. The staff overall were very lovely! Everyone from the restaurant( KP, Moomy, Durgha), Bar (Pappu, Ankan), Frontdesk ( Shermini) Overall customer care (Roopa, Sughand) were very caring and mindful of my circumstance and really went the extra mile to make me feel at home which is greatly appreciated! Definitely one to return to again, their hotel property is also quite good, well located. Oh! The staff also made me a little cake, as it was close to my birthday towards the end of my visit, it was amazing! Chocolate cake with almonds - again a must try if they have it on their regular menu, I'll definitely get it again!

Dear Guest, We very much appreciate your feedback regarding your experience at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Excellent but still have margin of improvement for growth as nothing is perfect

TripAdvisor rating 5.0/5

muktavedi10 Business - 03/12/2020 TripAdvisor review

I first stayed in Novotel in Sweden and then my journey with Novotel started . Very Nice ambience ,Neat and Clean ,Very Nice and polite staff .They care about your safety and privacy both. They have good and polite staff and food is also very good. Hope I will visit them again

Dear Guest, We very much appreciate your feedback regarding your experience at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

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