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Novotel Bengaluru Outer Ring Road Hotel 5 stars

Customer review rating 4.3/5 4,434 reviews

ALLSAFE approved hotel

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Novotel Bengaluru Outer Ring Road
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+ 22 Services

Hotel extras

  • This hotel is pet friendly.

  • Complimentary stay and breakfast for kids below 16 years of age.

  • Eight meeting rooms with world class amenities and features for business and intimate events.

  • Comfortable theme rooms with high speed complimentary Wi-Fi

  • Poolside dining at Blue Terrain with Mediterranean barbecue.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5 PM Paying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • Breakfast Paying
  • 3 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Bengaluru Outer Ring Road

Opp. RMZ Ecospace Business Park
Marthahalli Sarjapur
Outer Ring Road
560103 bengaluru
india

Tel: +918066705000

Fax: (+91)8066705001

Check-in from 14h00

Check out up to 12h00

  • BIA :  8A ECOSPACE STATION

  • By plane

    BANGALORE INTL At 48km / 29 miles

  • By train

    MAJESTIC At 20km / 12.43 miles

  • By train

    YESHWANTHPUR At 26km / 16.16 miles

GPS :12.929939, 77.683302

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

THE SQUARE

Type of cuisine: International

An idyllic destination for relaxed corporate lunches on weekdays, and fun interactive family dining on weekends, The Square is especially popular for its modern European décor and an a' la carte menu with delectable dishes from around the globe.

DÉLICE

Type of cuisine: Gourmet

Delice is a specialty cake and gourmet shop that presents a delightful selection of authentic breads, cakes, French pastries and chocolates.

BLUE TERRAIN

Type of cuisine: International

At Blue Terrain, enjoy the pool side dining experience with your loved ones over aromatic grills and delicious barbeque delicacies on offer and an exquisite bar serving refreshing signature cocktails and selection of spirits.

CHEZ NOUS

It is a perfect setting of a French Living Room that serves comfort food from the first French Colony that was formed in Pondicherry, India. This place is open 24*7 and offers patrons a wide selection of premium beverages.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 260

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Novotel Bengaluru Outer Ring Road

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,434 reviews

TripAdvisor Rating 4.5/5

1,932 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great

Customer review rating 5.0/5

Ravi S. Business - 23/09/2021 Confirmed reviews ALL

Homely stay

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Good Stay

Customer review rating 4.0/5

Venkatanareshp Business - 23/09/2021 Confirmed reviews ALL

It was nice staying at hotel, Everything regards to stay ,staff and Food are Good . Special Appreciation to Front Officers and all the Room Service members who had cleaned the room and kept it hygiene. Only feedback I have is non availability of Lift facility from Basement during the business hours as well.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Good hospitality

Customer review rating 4.5/5

Thirumalaivelu Families - 22/09/2021 Confirmed reviews ALL

Fully satisfied with front desk & house keeping Staff. Amazing stay.

Dear Mr. V., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

A Mixed Bag of staying experience

Customer review rating 3.0/5

Neeraj K. Business - 19/09/2021 Confirmed reviews ALL

My overall stay was fine however a few things stood out: 1. Guest Management at Reception - Very professional and efficient 2. Service at Breakfast - Good service however breakfast options could be better 3. Room upkeep - Well maintained room however rooms are slightly on smaller side. Bed could be more comfortable and less spongy. 4. Room Service - Left a lot to be desired and definitely a red card experience. Need to be a lot more professional and not what we experience overall in Novotel.

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Novotel Bengaluru Outer Ring Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Not as expected

Customer review rating 1.5/5

S. A. Families - 19/09/2021 Confirmed reviews ALL

Friendly staff and service was good, but not upto the expectation. The food taste and buffet spread was very normal not to the star level.Towels and pillows were smelly, but offcourse they replaced immediately when told. Overall not a good experience.

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Novotel Bengaluru Outer Ring Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Not satisfied

Customer review rating 2.5/5

Jayaraj Business - 16/09/2021 Confirmed reviews ALL

Tooth kit not given. Hot water was coming erratically Shower not working properly It looks like that property was not maintained properly after covid Reception and other services are good

Dear Mr. E., Thank you for taking the time to tell us about your experience at the Novotel Bengaluru Outer Ring Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Very Good for staying

Customer review rating 4.5/5

Ravi T. Business - 13/09/2021 Confirmed reviews ALL

Its good to stay and hygiene. But there are no any corporate offers. they have to give at least for corporate employees

Dear Mr. T., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Peaceful Stay

Customer review rating 4.5/5

Anirban Families - 13/09/2021 Confirmed reviews ALL

We were on our way back to Hyderabad from Coorg and stayed at Novotel Sarjapur Road Bengaluru. This was my 3rd stay at the property but earlier stays were business. This time we stayed with our friends and one of them had a pet as well. Everyone was pleased with the warm welcome we received and how the property was managed even in this testing conditions. The staff were really friendly and even the food was just brilliant.

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road
Customer review rating 1.0/5

Amit J. Business - 12/09/2021 Confirmed reviews ALL

The guy at the reception could have informed the visitors policy differently instead of asking not to stay here if I don't like the policy (post 9 pm). The in room dining bills - why this can't be settled at the checkout and must be settled at 11 midnight?

Dear Mr. j., Thank you for taking the time to tell us about your experience at the Novotel Bengaluru Outer Ring Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road
Customer review rating 3.5/5

Jayesh J. B. Business - 11/09/2021 Confirmed reviews ALL

You should improve quality of shaving kit. Very pathetic razor (low quality) , in my opinion before giving to customer please someone from your team use it. Worst ever considering cost of room, hotel star you should offer atleast a Gillete Guard( minimum expectation), this spoil morning experience about hotel. Toothpaste also a basic Colgate!!!! Overall kit which you are offering is like 2 star hotel.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Superb

Customer review rating 5.0/5

J. K. Friends - 09/09/2021 Confirmed reviews ALL

Nice hotel

Dear Mr. J., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Comfortable Stay and Prompt Service

Customer review rating 4.5/5

Anuj M. Families - 31/08/2021 Confirmed reviews ALL

A clean room, prompt service, and decent facilities. However, the food at the Square restaurant seemed a little mundane.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Nice property, very helpful staff with attention to detail

Customer review rating 5.0/5

Ashwin R. Families - 30/08/2021 Confirmed reviews ALL

We loved the property. The front office staff was very helpful, and took all effort to make our stay pleasant and memorable. Even the restaurant staff was very helpful and made great recommendations on wine.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Good stay

Customer review rating 4.5/5

Sushma Couples - 28/08/2021 Confirmed reviews ALL

Hygiene and well located. Staffs were very nice and it was for 24 hours count(check in and check out same time not like we have to check at 11AM only like other hotels)which we liked it very much. Highly recommend and will sure consider for next stay.

Dear Ms. D., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Novotel Review

TripAdvisor rating 4.0/5

LightPacker237778 Business - 24/08/2021 TripAdvisor review

The staff was very friendly and helpful. The hotel had followed all the pandemic protocols in letter and spirit, ensuring minimum contact. I had forgotten my laptop charger, and i appreciate the cooperation of the hotel staff in handing it over to my company rep after two days.

Dear Guest, We very much appreciate your feedback regarding your experience at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Quarantine 14 days Stay

TripAdvisor rating 5.0/5

Ps574574 13/12/2020 TripAdvisor review

I flew from California US to Bengaluru India during the COVID pandemic, and I self-quarantined here for 14 days as per international best practice to stop any possible spread and keep the elders in my family safe. Novotel took great care of me! There were initial hiccups but once they realised it, they resolved it and made sure the experience was truly smooth. I was in my hotel room but had everything I needed a phone call away. Check in was at an awkward time - 3am but they where ready, expecting me with sanitiser/face shield/etc. The room was good, bed was great! I did not have a balcony however, the room did not feel stuffy thanks to good air conditioning. The food was amazing, for both International and Indian cruise! I was also nostalgic for dishes off menu like Bindi masala fry, Hara-bara kebab, strawberry yogurt, etc they were very courteous and enabled my requests, certainly felt at home! Must try - The egg white masala omelette. The room service was very professional with best health care practice, my meals were served in take-out packaging with contactless delivery. The room was very comfortable, even without room service, they made sure I got all my daily requirements delivered contactless (aka earl grey tea,water,towels, etc). I had some out of the box requests as I forgot some necessities, but they were great to take care of them promptly as well. Post quarantine, I noticed other guests were not maintaining social distance/proper face masks near the lifts which really bothered me. I would just wait for them to go and wait for the next one. Also I would ask them to use face masks properly, please do the same if you observe bad practices. If the staff could request customers to practice face covering(for nose and mouth) at all times, like the staff that would be great. The staff overall were very lovely! Everyone from the restaurant( KP, Moomy, Durgha), Bar (Pappu, Ankan), Frontdesk ( Shermini) Overall customer care (Roopa, Sughand) were very caring and mindful of my circumstance and really went the extra mile to make me feel at home which is greatly appreciated! Definitely one to return to again, their hotel property is also quite good, well located. Oh! The staff also made me a little cake, as it was close to my birthday towards the end of my visit, it was amazing! Chocolate cake with almonds - again a must try if they have it on their regular menu, I'll definitely get it again!

Dear Guest, We very much appreciate your feedback regarding your experience at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Excellent but still have margin of improvement for growth as nothing is perfect

TripAdvisor rating 5.0/5

muktavedi10 Business - 03/12/2020 TripAdvisor review

I first stayed in Novotel in Sweden and then my journey with Novotel started . Very Nice ambience ,Neat and Clean ,Very Nice and polite staff .They care about your safety and privacy both. They have good and polite staff and food is also very good. Hope I will visit them again

Dear Guest, We very much appreciate your feedback regarding your experience at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Bad experience

TripAdvisor rating 1.0/5

saik1986 Business - 07/01/2020 TripAdvisor review

Very bad service and no one cares about the guest. I have a membership and I see no point in having it. Staff don’t know the minimum etiquette. Breakfast is below average. Overall a bad stay. Thank you

Dear Guest, Please accept my sincerest apologies for not being able to offer you a very pleasant stay with us. I have noted your feedback regarding the service and breakfast very carefully and have also taken it up with the Food and Beverage Manager of the hotel to look into it on priority. Trust, we at Novotel Bengaluru Outer Ring Road completely value your association with us and Accor and would never want you to have an unpleasant experience. With regards to the breakfast, we have recently changed it based on customer feedback. However, our chefs are always ready to customize the dishes for our guests anytime. I request you to not let this incident mar the impression you have of us and give us another opportunity to serve you better. Best Regards, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Novotel Nightmare Stay

TripAdvisor rating 3.0/5

kareha Business - 13/12/2019 TripAdvisor review

Pillows were not at all comfortable. Set top box was not connecting well with TV remote and the AC was very noisy! The Steam iron in the Room had a naked wire which was very dangerous. Overall, it was a bad stay

At expectation

TripAdvisor rating 4.0/5

fernandomarafon Business - 30/09/2019 TripAdvisor review

I use to come in this hotel and was very well welcomed and relaxed. This time not all went well, I had to wait 15 mins to have my room ready (was 8 pm and not morning ... ) and went I went for dinner in the restaurant at 10.30 pm most of the food was finished or like pizza very cold. If the restaurant is open till 11 or 11.30, I'm expecting the same level of quality than 7pm. Hope next time will be better

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