Novotel Bengaluru Outer Ring Road

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Novotel Bengaluru Outer Ring Road 5 stars

Customer review rating (ALL Rating) 4.3/5 766 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • This hotel is pet friendly.

  • Complimentary stay and breakfast for kids below 16 years of age.

  • Eight meeting rooms with world class amenities and features for business and intimate events.

  • Comfortable theme rooms with high speed complimentary Wi-Fi

  • Poolside dining at Blue Terrain with Mediterranean barbecue.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Bengaluru Outer Ring Road

Opp. RMZ Ecospace Business Park, Marthahalli Sarjapur, Outer Ring Road
560103 BENGALURU
India

  • BIA:  8A ECOSPACE STATION

  • By plane

    BANGALORE INTL At 48km / 29 miles

  • By train

    MAJESTIC At 20km / 12.43 miles

  • By train

    YESHWANTHPUR At 26km / 16.16 miles

GPS:12.929939, 77.683302

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews for
Novotel Bengaluru Outer Ring Road

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  766 reviews

TripAdvisor Rating  4.5/5  2,043 reviews

Certificate of excellence 2022

Pleasant stay

Customer review rating 4.5/5

Sid Solo - Confirmed reviews ALL

I had a pleasant stay at the hotel. All the services were upto the mark.

Need better House Keeping

Customer review rating 3.0/5

Ashwani Business - Confirmed reviews ALL

It was a short two nights stay for business meetings. On the first day, nobody cleaned the room and when I came back late in the evening, it was so disappointing to see my room like that. Finally 2nd day, I had to informed front office to get me room cleaned and it got done. But for Novotel, I thought they will do these basics on their own without any reminders. Not a pleasant experience m.

Bad stay

Customer review rating 0.5/5

Xxx Business - Confirmed reviews ALL

To worst

Comfortable Stay

Customer review rating 4.5/5

Adamya Business - Confirmed reviews ALL

Loved the swimming pool and jacuzi. Room was cozy and regularly cleaned. However, food is one aspect that could be better.

Excellent hospitality

Customer review rating 5.0/5

Sachin Business - Confirmed reviews ALL

Team of amazing professionals who will cater to the minutest of your requirements

So & so hotel sold as 5 star

Customer review rating 2.0/5

Vn Business - Confirmed reviews ALL

I stayed there for a week because my office was near this hotel. I had stayed in the past at Taj & ITC hotels. So my expectations were a bit high. Even compared to similar business hotels such as Courtyar, Novotel experience was a huge let down. They failed to pick me up from the airport despite promising so. Room was decent. Food was horrible. Breakfast lacked variety richness, taste or spice. Every day for 7 days it was pretty much the same menu. In a South Indian hotel, they did not even have filter coffee. By the 3rd day i got tired of the breakfast. The service in the restaurant was ok, nothing extraordinary. While leaving I had asked them to charge my card in US dollars like I used to (at ITC or Taj). They charged a whopping 10% fee on top of my hotel bill for this USD charge. Their explanation was that this was a bank charge. I wish i had known this (i would preferred a charge in INR itself in that case). Overall, if you are looking for good "experience" look elsewhere. If you just need a place to stay & your commute is close by choose to stay here. But dont expect much more

Good stay

Customer review rating 4.5/5

Seema Families - Confirmed reviews ALL

Staff was really helpful and accommodating especially as we stayed with a dog.

Good stay

Customer review rating 5.0/5

Riya B. Families - Confirmed reviews ALL

Nice service and helpful

Excellent Customer service but rooms could be better

Customer review rating 3.5/5

Derick Business - Confirmed reviews ALL

I booked a twin bed but got a suite instead. In normal circumstances, people will enjoy it. But unfortunately I didn't, as it was too big for 1 person and the team did not ask if I was ok with it. Room amenities were clean but some items like power plug are not really in best conditions. My power plug beneath the desk was not compatible with the universal adaptor resulting in me not being to work there as I needed the power. How these were made up by was through the excellent service from Naveen who took care of all our needs throughout the stay and always ensure that we received the best service. Kudos to Naveen.

Terrible experience

Customer review rating 1.0/5

Abhijit Business - Confirmed reviews ALL

I am highly disappointed with the services at hotel. Let me start putting it down in pointers for ease. 1. Long term guests are not treated properly is what I felt. Just because I have a longer stay, the hotel has no right to ignore my requests. 2. Its not okay to ignore any of my requests. Please maintain a feedback box at reception. Cab service to office is non existent. On top of that, when I got a cab to office, we were asked to adjust with above capacity seating at the back seat. 3. Twin mattresses in king bed is not okay. I am getting back ache for sleeping at the split of mattress. Totally not cool. I complained and the staff shrugged it off saying sorry can’t do anything about it. That’s the worse part. 4. No hand-wash/ moisturiser in bathrooms. I am not comfortable using soaps for hand wash and it is a shame that I had to get my own hand wash for 11 nights. My overall satisfaction of 11 nights- 2/10 Infra- 8/10 Hospitality-1/10

Business hotel for family stay :)

Customer review rating 3.5/5

A. M. Families - Confirmed reviews ALL

We stayed for a week with our kids and overall liked the stay. Rooms were kept clean and courtesy of staff was good. Things that need to be worked on are food menu (repetitive menu that kept us away from most of the items), very very average tea/coffee, disconnect between restaurant and reception where we were incorrectly charged for complimentary baby food (which was corrected later). Having a pool is an advantage for this property.

Dear Mr. Kumar, We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

not satisfied

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

for a family with little kids, not many facilities and space. no good food for kids from other country.

Everything was good except the room

Customer review rating 2.0/5

Yashi Families - Confirmed reviews ALL

Well located, the staff is very courteous and polite the only thing that was dissatisfying was the room size and no ventilation in the rooms. Making the stay very difficult.

Pleasant stay

TripAdvisor rating 5.0/5

Chravi1980 TripAdvisor review

I travelled along with kids to attend their exams and to have some pleasant stay. Especially kids enjoyed a lot in rooms and in pool. The location of hotel gives more flexibility to go to schools and nearby malls.

Dear Guest, We very much appreciate your feedback regarding your experience at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Pleasant stay

TripAdvisor rating 5.0/5

TheDelightedSoul TripAdvisor review

The stay was quite pleasant. Staff was kind and helpful. Room was clean and had a good view. There was a good spread at the breakfast buffet. Was very surprised and also happy to see that they had a small food menu for dogs.

Dear Guest, Thank you for taking the time to share your feedback with us. It is always a pleasure to receive positive feedback. I will share your feedback with our team specially Food & Beverage as well as my Housekeeping team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Overall upkeep of the rooms and common areas is less than satisfactory

TripAdvisor rating 2.0/5

j0yita Business - TripAdvisor review

Novotel is rated 5 star but the rooms, food area, cleanliness and housekeeping is less than average. The taps and plumbing attachments are all worn out. The beds are uncomfortable and the sofa in the room doesnt seem clean enough to sit on.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Bengaluru Outer Ring Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Very nice. Liked Very much. Food and Beverages were excellent

TripAdvisor rating 5.0/5

Wilson M TripAdvisor review

Room Quality and Maintenance was very good Very nice. Liked Very much. Food and Beverages were excellent Room Service was very good and cleanliness covid protocol and all covid protections were taken care

Dear Guest, We very much appreciate your feedback regarding your experience at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Novotel Review

TripAdvisor rating 4.0/5

LightPacker237778 Business - TripAdvisor review

The staff was very friendly and helpful. The hotel had followed all the pandemic protocols in letter and spirit, ensuring minimum contact. I had forgotten my laptop charger, and i appreciate the cooperation of the hotel staff in handing it over to my company rep after two days.

Dear Guest, We very much appreciate your feedback regarding your experience at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Quarantine 14 days Stay

TripAdvisor rating 5.0/5

Ps574574 TripAdvisor review

I flew from California US to Bengaluru India during the COVID pandemic, and I self-quarantined here for 14 days as per international best practice to stop any possible spread and keep the elders in my family safe. Novotel took great care of me! There were initial hiccups but once they realised it, they resolved it and made sure the experience was truly smooth. I was in my hotel room but had everything I needed a phone call away. Check in was at an awkward time - 3am but they where ready, expecting me with sanitiser/face shield/etc. The room was good, bed was great! I did not have a balcony however, the room did not feel stuffy thanks to good air conditioning. The food was amazing, for both International and Indian cruise! I was also nostalgic for dishes off menu like Bindi masala fry, Hara-bara kebab, strawberry yogurt, etc they were very courteous and enabled my requests, certainly felt at home! Must try - The egg white masala omelette. The room service was very professional with best health care practice, my meals were served in take-out packaging with contactless delivery. The room was very comfortable, even without room service, they made sure I got all my daily requirements delivered contactless (aka earl grey tea,water,towels, etc). I had some out of the box requests as I forgot some necessities, but they were great to take care of them promptly as well. Post quarantine, I noticed other guests were not maintaining social distance/proper face masks near the lifts which really bothered me. I would just wait for them to go and wait for the next one. Also I would ask them to use face masks properly, please do the same if you observe bad practices. If the staff could request customers to practice face covering(for nose and mouth) at all times, like the staff that would be great. The staff overall were very lovely! Everyone from the restaurant( KP, Moomy, Durgha), Bar (Pappu, Ankan), Frontdesk ( Shermini) Overall customer care (Roopa, Sughand) were very caring and mindful of my circumstance and really went the extra mile to make me feel at home which is greatly appreciated! Definitely one to return to again, their hotel property is also quite good, well located. Oh! The staff also made me a little cake, as it was close to my birthday towards the end of my visit, it was amazing! Chocolate cake with almonds - again a must try if they have it on their regular menu, I'll definitely get it again!

Dear Guest, We very much appreciate your feedback regarding your experience at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Excellent but still have margin of improvement for growth as nothing is perfect

TripAdvisor rating 5.0/5

muktavedi10 Business - TripAdvisor review

I first stayed in Novotel in Sweden and then my journey with Novotel started . Very Nice ambience ,Neat and Clean ,Very Nice and polite staff .They care about your safety and privacy both. They have good and polite staff and food is also very good. Hope I will visit them again

Dear Guest, We very much appreciate your feedback regarding your experience at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

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