Grand Mercure Bangalore 5 stars

Customer review rating (ALL Rating) 4.5/5 980 reviews

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Description

Hotel extras

  • Close proximity to major IT, business/financial hubs/districts, green parks & leisure spots.

  • Two premium restaurants, serving global and inspired Indian cuisine respectively.

  • Located amidst lush, peaceful surroundings with effortless connectivity to the city.

  • Pet-friendly stays for a stress-free travel experience.

  • All-suite rooms with kitchenettes, living rooms & select suites with balconies.

Our accommodation(s)

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Room 1

Hotel location

Grand Mercure Bangalore

12th Main Koramangala, 3rd Block
560034 BENGALURU
India

GPS:12.928873, 77.627443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  980 reviews

Customer review rating 4.0/5

Sudeep B. Business - Confirmed reviews ALL

Dear Sudeep B., Thank you for your positive feedback regarding your stay at our hotel. We appreciate your comments about the cleanliness of the property and take note of your suggestions regarding the towels and pillowcases. Your insights are valuable in our ongoing efforts to enhance guest experiences. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 5.0/5

Arun Y. Business - Confirmed reviews ALL

Dear Arun Y., Thank you for taking the time to share your feedback regarding your recent stay at Grand Mercure Bangalore. We are delighted to learn that your experience exceeded your expectations, particularly in terms of the tranquil location, friendly staff, and the quality of our restaurant offerings. It is always gratifying to hear that our guests appreciate the well-maintained facilities, including the spacious rooms and kitchen amenities. We are pleased that you found the gym and pool area appealing, and we hope you will have the opportunity to enjoy them on your next visit. Your satisfaction is our priority, and your positive remarks motivate our team to continue delivering exceptional service. We look forward to welcoming you back during your next business trip. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 4.0/5

Jean-philippe G. Business - Confirmed reviews ALL

Dear Jean-Philippe G., Thank you for your kind words regarding our service. We strive to provide an exceptional experience for our guests, and it is gratifying to know that you appreciated our efforts. We look forward to welcoming you back soon. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 5.0/5

Adelina M. K. Families - Confirmed reviews ALL

Dear Adelina M. K., Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you enjoyed our services, amenities, and the hospitality of our staff during your family wedding visit. We look forward to welcoming you and your family back in the future. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 3.0/5

Kairavi D. Business - Confirmed reviews ALL

Dear Kairavi D., Thank you for taking the time to share your detailed feedback. While we are pleased that you appreciated our location, we sincerely regret that several aspects of your stay did not meet your expectations. Please accept our apologies for the disappointment regarding the room allocation. We understand how frustrating it must have been when the room booked did not match your expectations, and we regret that this was not communicated more clearly at the time of arrival. We are equally sorry to learn about the mosquitoes in your room and the inconvenience this caused throughout your stay. Your feedback has been shared with our Housekeeping and Engineering teams for immediate attention. We also regret that your breakfast experience was impacted by inconsistent service. Every guest deserves the same level of care and attentiveness, and we apologize that this was not reflected during your visit. Your comments have been discussed with our Food & Beverage leadership team to reinforce service standards and ensure a more attentive and personalized experience for all our guests. We sincerely appreciate your constructive feedback, as it helps us improve our services. We hope to have the opportunity to welcome you back and provide you with a stay that truly reflects the hospitality standards of Grand Mercure Bangalore. Kind Regards, Parag Shah Grand Mercure Bangalore

Other web-users rate our hotel

  • 296 reviews 9.4/10 Location
  • 582 reviews 8/10 Room
  • 1,289 reviews 9.4/10 Service
  • 14 reviews 8.1/10 WiFi
  • 589 reviews 9.1/10 Food
  • 288 reviews 8.3/10 Comfort
  • 199 reviews 7.6/10 Cleanliness
  • 197 reviews 8.9/10 Breakfast

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