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Grand Mercure Bangalore 5 stars

Customer review rating 4.4/5 2,991 reviews

ALLSAFE approved hotel

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Grand Mercure Bangalore
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+ 13 Services

Hotel extras

  • Apartment styled rooms, with state of the art modular kitchenette and private balcony

  • Best-in-class WIFI in the entire hotel. Pet friendly hotel.

  • Many Food & Beverage options, All-day diner, In-room dining & an inspired Indian restaurant.

  • Comfortable beds and home theatre system for a superb TV and gaming experience.

  • Close proximity to all major business/financial districts and entertainment hubs.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • BENGALURU INTL APT Paying
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM Paying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 2 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Grand Mercure Bangalore

12th Main Koramangala
3rd Block
560034 bengaluru
india

Tel: +918045121212

Fax: (+91)80/45121213

Check-in from 14h00

Check out up to 12h00

  • By plane

    BENGALURU INTL APT At 45km / 27.96 miles - Shuttle paying

  • By train

    BENGALURU CANTONMENT At 9.5km / 5.9 miles

  • By train

    BENGALURU CITY ST At 15km / 9.32 miles

  • By train

    YESHWANTHPUR At 18km / 11.19 miles

GPS :12.928873, 77.627443

Our accommodation(s)

Our restaurants and bars

12TH MAIN

Type of cuisine: International

12th Main provides a unique dining experience offering global gourmet cuisine. An à la carte menu is available which serves the signature dishes of 12th Main restaurant.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday Closed
  • Sunday Closed

BY THE BLUE

Type of cuisine: Regional

This Poolside RestoBar offers Indian specialty cuisine and grills makes for the perfect dining experience with its great ambience. This ideal location at the poolside is a feature that enhances the food and beverage experience.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday -
  • Sunday -

BAR

The 12th Main and By the Blue Restaurants offer a great selection of regional and international beverages.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 148

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Grand Mercure Bangalore

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,991 reviews

tripadvisor

TripAdvisor Rating 4.5/5

993 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located

Customer review rating 3.5/5

Nancy G. Business - 18/07/2021 Confirmed reviews ALL

Overall its good. The housekeeping person named Deepak was quite good in his work and supporting too.

Dear Ms. Nancy G., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback, especially for Deepak. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

As per my convenience since my work location in nearby

Customer review rating 5.0/5

Sandeep W. Business - 17/07/2021 Confirmed reviews ALL

Great... Warm hospitable staff. Richa at helpdesk distinctly.

Dear Mr. Sandeep W., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback, especially for Richa. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

Good cozy hotel.

Customer review rating 5.0/5

Sachin G. Business - 17/07/2021 Confirmed reviews ALL

Nice rooms. Balcony was plus. Nice staff.

Dear Mr. Sachin G., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

Good location and atmosphere

Customer review rating 4.5/5

Manoj U. Business - 17/07/2021 Confirmed reviews ALL

It was a pleasant stay. Staff were polite and helpful.

Dear Mr. Manoj U., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

Upgraded to a higher floor with great views! Really appreciated!

Customer review rating 4.5/5

Lobsang Couples - 14/07/2021 Confirmed reviews ALL

Leisure. Spacious rooms with great location! Welcoming staff! Thanks!

Dear Ms. Lobsang C., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

Amazing Experience

Customer review rating 5.0/5

Narayanan S. Business - 11/07/2021 Confirmed reviews ALL

I came on a business trip and a personal trip. I was lucky that my friend Venkatesh Panchapakesan introduced Grand Mercure to me. It is located in a beautiful locality adjacent to two parks. The locality is always calm and ideal for walks. The room was amazing - spaceous and clean. The room service was outstanding to put it mildly. The staffs of Grand Mercure are all thorough professionals. Some notable personnels are Manish, Abdul, Pooja, Arokya, Gowda and Richa

Dear Mr. Narayanan S., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

Well Located

Customer review rating 4.5/5

Himanshu G. Business - 09/07/2021 Confirmed reviews ALL

It is located in center of the city. Nice rooms. Overall a good stay. Will chose the same hotel when I come back

Dear Mr. Himanshu G., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

Over all Good Stay

Customer review rating 3.5/5

Umesh J. Families - 07/07/2021 Confirmed reviews ALL

It was good experience with GM.

Dear Umesh J., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have discussed your feedback with regard to the rooms and food quality with my team and rest assured this will be taken care of. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

Good Stay

Customer review rating 4.5/5

Sridhar R. Families - 06/07/2021 Confirmed reviews ALL

Great experience

Dear Mr. Sridhar Prabhakar R., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

Good stay as always

Customer review rating 4.0/5

Satya S. A. Business - 05/07/2021 Confirmed reviews ALL

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Dear Mr. Satya Sriram A., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

Good Service

Customer review rating 4.5/5

Arvind B. Business - 05/07/2021 Confirmed reviews ALL

It was very good to stay with the Hotel

Dear Mr. Arvind B., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

The stay was worth every penny, comfortable and within the budget.

Customer review rating 5.0/5

Amandeep K. Families - 01/07/2021 Confirmed reviews ALL

Wonderful Experience! The Staff, The Hospitality, The Food, The Rooms - everything was well managed and just perfect. The staff is very nice and welcoming. Everybody was nice, concerned, and provided great service. Be it meals, room service...anything. As my spouse said - "Underpromised, Over Delivered." The food at this hotel also exceeded our expectations. From Variety to taste to quality, everything was in perfect blend. And, i can't miss mentioning, the service offered by the restaurant staff, amazingly welcoming. I hope I have not missed anything. The stay was worth every penny, comfortable and within the budget.

Dear Ms. Amandeep K., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

Good and comfortable stay

Customer review rating 4.0/5

Arijit D. C. Business - 27/06/2021 Confirmed reviews ALL

Have enjoyed my time at Mercure and hence have been staying repeatedly

Dear Mr. Arijit C., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

Excellent location, Fantastic Stay!

Customer review rating 5.0/5

H. M. Families - 27/06/2021 Confirmed reviews ALL

We were upgraded and assigned rooms #204 and #214. Everything was simply perfect! Great room, great hospitality, good breakfast, would love to be back there in the future! Thank you for the perfect hospitality!

Dear Mr. H., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

Located in calm place with spacious room and plenty of parking place

Customer review rating 5.0/5

Don P. Couples - 22/06/2021 Confirmed reviews ALL

Stayed for a night, had a great experience. Duty manager Gibu Thomas was kind enough to give us a room upgrade.

Dear Mr. Don P., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback, especially for Gibu. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

Team, location, food quality, rooms...all fabulous

Customer review rating 5.0/5

Willy C. Business - 16/06/2021 Confirmed reviews ALL

Having a great time here with an awesome team. Love the food, the friendliness, cleanliness.

Dear Mr. C. , We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

Good property with super slow staff

TripAdvisor rating 3.0/5

connectlokeshsharma Business - 14/04/2021 TripAdvisor review

Yes it’s correct what my title says. It’s from one of the good properties of All Accor in Bangalore. But the staff is super slow and dumb. Except Ms. Richa at front desk rest of all the staff members are super slow and dumb. They don’t know how to do billing at the restaurant and they don’t know the procedure of billing the All Accor member. Then next morning I found that toiletries kept aren’t proper so asked to bring new toiletries and guess what it took them more than half an hour with 6 reminders. And even after 6 reminders I din get what I asked for. Resulting I skipped my breakfast as I was getting late for airport. My advice is to work on good and on time service rather than saying sorry.

Dear Patron, Thank you for taking out the time to review us. It has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate we could not meet your expectations during your visit. We have discussed your feedback with our managers at the hotel and rest assured that the corrective measures have been taken. Thank you for your patronage we hope to welcome you back for a more memorable experience. Sincerely, General Manager Grand Mercure Bangalore

Excellent Hotel Stay

TripAdvisor rating 5.0/5

siddharth C Business - 11/04/2021 TripAdvisor review

Nature and ambiance at its the best. .............Calm & Quite Staff likes Front office Manger Mr Monish , excellent knowledgeable, hospitable and adaptable, Front desk personnel specially Mr Shardul has very good skill of handling the guest, accounting knowledge ..Keep it up guys !!!!

Dear Patron, We cannot thank you enough for taking time to update such a glowing review on TripAdvisor. We are delighted to know that you are enjoyed your stay with us. Your heart-warming praise and words of appreciation for our hotel and our team have been received with humble gratitude and genuine delight. Your words of appreciation, especially for Shardul and Mohnish motivate and encourage the team in their efforts to exceed guest expectations. Thank you again for sharing your experience with us. Warm Regards, Rayan A General Manager Grand Mercure Bangalore

Not worth money

TripAdvisor rating 2.0/5

ashokdube Business - 13/03/2021 TripAdvisor review

Location is not ideal. Staff is not warm and proactive in making guest comfortable. Basic Toiletries have to be asked for. Terrific is way beyond the hotel standard, services and amenities. Its more of average service apartment then a reasonably good hotel.

Dear Patron, Thank you for taking out the time to review us. It has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate we could not meet your expectations during your visit. We have discussed your feedback with our managers at the hotel and rest assured that the corrective measures have been taken. Thank you for your patronage we hope to welcome you back for a more memorable experience. Sincerely, General Manager Grand Mercure Bangalore

excellent

TripAdvisor rating 5.0/5

Resort62622163099 Business - 28/02/2021 TripAdvisor review

it is very nice to stay for a week and good supportive staff even cleaner to laundry guys restaurant and room service also fine one my best stay in resend fast air-condition also very good beddings pillows are very fine quite area nice sleep

Dear Patron, Thank you for sharing your encouraging review on TripAdvisor. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. I have shared your encouraging feedback with our team and I am sure that this will motivate us further to create exceptional experiences for our guests. Thank you once again for sharing your experience with us. Warm Regards, Rayan A General Manager Grand Mercure Bangalore

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