Grand Mercure Bangalore 5 stars

My trip is a three week stay here at this magnificent Grand Mercure Hotel in Koramangala. Location:This hotel is well placed within a residential area, away from the hustle and bustle of busy Bengaluru. Its an hour away from the airport. My review is on my two bedroom suite based on the 4th Floor of the hotel. The hotel has 5 floors. My room has a small balcony over looking the quiet street. The other side overlooks a small beautiful temple. I feel very blessed seeing this from my room. The two bed suite comes with 1 bedroom, with a large comfortable king sized bed and an en-suite bathroom and a TV. The second bedroom comes with two single sized beds. Each room has a desk area for those who may need to work. Between the two rooms, there is a small lounge with a T.V. There is also a large dining table with chairs and a small kitchen area with a microwave, kettle, hob, toaster and a large fridge. The hotel has an excellent gym and swimming pool. Our stay here is based on bed and breakfast. The main restaurant is closed at the moment as they are doing some refurbishment work. However, this has not impacted our dining experience here at the Grand Mercure as we eat by the poolside restaurant. The staff are very attentive and genuinely care for all our eating requirements. Let me tell you about the restaurant staff who have taken such good care of us: The two wonderful ladies Rupsha and Shaheen have taken very good care of us. They know exactly what we like to eat and are consistent with their high level of service, no matter how busy the restaurant is. Both are very professional and always smiling. Thank you Rupsha and Shaheen for making our dining experience the best we have ever had! I must also mention the other restaurant staff who have welcomed us and made every part of our dining experience a truly 5 star experience. My gratitude to: 1) Chef Venkatesh - thank you for the best Masala Dosa, puri, omlettes, poha, idli, sambhar for breakfast. We truly loved eating these dishes ...thank you so much. 2)Chef Josef and Chef Alex - my heartfelt thank you for especially making food for my family, not being able to eat spicy food at dinner time. Your Chilli paneer, hakka noodles and stir fry aubergine dishes were a godsend. Thank you so much for feeding us with this delicious food. 3) Chef Villas - thank you so much for making sure we were taken care of everyday. You came and checked if we were alright and offered to make us dishes suited to our taste. Your kindness and genuine need to make our favourite food will not be forgotten. God bless you and your team of Chefs for taking very good care of us. A big thank you to all the wonderful waiting staff who whole heartedly worked with the biggest smiles and served with their hearts full of love. Thank you Imanuel, George, Suraj, Sujit and Rishikesh for bringing so much joy and looking after our needs during breakfast and dinner. You are all a huge asset to the hotel. Thanking the restaurant management team ...Abhishek,Xavier and Guneet Singh for making sure our three week dining experience was the best ever. Our overall stay here would not have been a five star experience without the wonderful Front Desk Manager Mohnish Lall, who with his team took care of all our needs and made sure that we were looked after really well. Mohnish went above and beyond to make this stay in Bengaluru was the most wonderful stay in India, having returned after 17 years. Thank you Mohnish and also Ravi for being true gems in the hospitality industry. I certainly would highly recommend this fabulous hotel as the staff and location made this trip simply special. Thank you all at this wonderful Grand Mercure Hotel in Bengaluru. God bless you all for making our stay so special!

My overall experience was good. It is very hygienic with very supportive staff. I have not faced any issues regarding food, laundry or housekeeping. Staff is really commendable here.Mubasheera and Mohammad team good laundry service

Friendly staff and good Hotel facilities

Spacious and clean room. Comfortable room with all amenities. Room also had namkeen and chocolates

Good service from all staff. Nice little craft shop inside.