All hotels in BENGALURU

Grand Mercure Bangalore 5 stars

TripAdvisor rating 4.5/5 771 reviews
Grand Mercure Bangalore
See on a map
+ 22 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Apartment styled rooms, with state of the art modular kitchenette and private balcony

  • Best-in-class WIFI in the entire hotel. Pet friendly hotel.

  • Many Food & Beverage options, All-day diner, In-room dining & an inspired Indian restaurant.

  • Comfortable beds and home theatre system for a superb TV and gaming experience.

  • Close proximity to all major business/financial districts and entertainment hubs.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • BENGALURU INTL APTPaying
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Grand Mercure Bangalore

12th Main Koramangala
3rd Block
560034
bengaluru
india

Tel: +918045121212

Fax: (+91)80/45121213

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BENGALURU INTL APT At 45km / 27.96 miles - Shuttle paying

  • By train

    BENGALURU CANTONMENT At 9.5km / 5.9 miles

  • By train

    BENGALURU CITY ST At 15km / 9.32 miles

  • By train

    YESHWANTHPUR At 18km / 11.19 miles

GPS :12.928873, 77.627443

Our accommodations

Studio Suite with Balcony

  • Max. number of persons: 3
  • Area: From 40m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

One-Bedroom Suite with Balcony

  • Max. number of persons: 4
  • Area: From 58m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Two-Bedroom Suite with Balcony

  • Max. number of persons: 4
  • Area: From 84m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Our restaurants and bars

BY THE BLUE

Type of cuisine: Regional

Photo non contractuelle / Strictly non binding

This Poolside RestoBar offers Indian specialty cuisine and grills makes for the perfect dining experience with its great ambience. This ideal location at the poolside is a feature that enhances the food and beverage experience.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

12TH MAIN

Type of cuisine: International

Photo non contractuelle / Strictly non binding

12th Main provides a unique dining experience offering global gourmet cuisine. An exquisite selection of breakfast, lunch and dinner buffets. An à la carte menu is available which serves the signature dishes of 12th Main restaurant.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The 12th Main and By the Blue Restaurants offer a great selection of regional and international beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 148 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Grand Mercure Bangalore

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,631 reviews

tripadvisor

TripAdvisor Rating 4.5/5

771 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Dissatisfied

Customer review rating 4.4/5

Shrestha A. Business - 19/11/2019 Confirmed reviews ALL

Our experience is really bad with Grand Mercure, we will not recommend this hotel to anybody 1. Not value for money, during check-in price was 7500/- inclusive all taxes but at the time of check out, we were charged additionally. Really feel cheated 2. Request for single king size bed during check in but still provided with twin bed.

Extremely Unsatisfied

Customer review rating 4.4/5

S. J. Couples - 18/11/2019 Confirmed reviews ALL

Firstly release my blocked credit limit

Good - Can be better

Customer review rating 4.4/5

Kanchan P. V. Business - 14/11/2019 Confirmed reviews ALL

Area of improvement - 1. Shaving kit was not there on both the stays. 2. Set top box did not had any HD channels. 3. Music system was not connected with. Had to call for connection. 4. During 2nd stay complimentary (Murku & banana's) were not there. 5. During 1st stay dining table light was not working. Rest all was good.

Room's interior and hotel experience was not at all 5 star standard.

Customer review rating 4.4/5

Mohit Business - 14/11/2019 Confirmed reviews ALL

1. The room smelled weird. 2. Ordered in-room dining which was not delivered until I called after 2 hours. 3. Called housekeeping for a comb and a hair gel, the guy said it will be delivered but never got delivered. 4. The TV size was exceptionally small. 5. Walls are super thin. I could hear noises from all around.

Very disappointed

Customer review rating 4.4/5

A R. D. Business - 14/11/2019 Confirmed reviews ALL

Surprise news about maintenance and made us move to another hotel. No efforts seen towards how to avoid inconvenience to customer

Room quality very average, service good

Customer review rating 4.4/5

Paresh Business - 13/11/2019 Confirmed reviews ALL

Didn't feel I was in an Accor hotel. Room was not upto the mark in cleanliness. There were ants in the kitchenette and in the living room leading to the kitchen area. Carpet was dirty.

Not a great service

Customer review rating 4.4/5

Surya Business - 12/11/2019 Confirmed reviews ALL

Either room service or cafetaria service is not upto the 5 start hotel expectation

so so

Customer review rating 4.4/5

Jd Business - 12/11/2019 Confirmed reviews ALL

The hotel overall was OK, but I was bitten by an insect in my room, which was carrier of some bacteria, which caused me a lot of problems. I wouldn't expect this to happen in such hotel!

Great rooms, bad food

Customer review rating 4.4/5

Mihir M. Business - 09/11/2019 Confirmed reviews ALL

Rooms are great. Food menu too small for Indian Vegetarian and staff at restaurants not well trained, quality of food - not up to the mark.

Dear Mihir Narendra M., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. Thank you for your positive feedback on our rooms. Thank you for detailing areas in Food & Beverage where we could better ourselves as a 5-Star hotel. I appreciate your candid feedback, I have shared this with my team, especially my Executive Chef and F&B Manager for improvements in these areas. Please accept my apologies for the inconvenience you have faced. I am pleased to inform you that our menus are going through a change in a short while and we will certainly take your feedback into consideration. Thank you again for sharing your experience, and we look forward to your visiting us again. Sincerely, Rayan Aranha General Manager Grand Mercure Bangalore

Very Good

Customer review rating 4.4/5

Anonymous Business - 04/11/2019 Confirmed reviews ALL

It was good, was upgraded to a suite as all rooms were full. Pleasant stay. Food was good. The staff was cordial.

Dear Ms K., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan Aranha General Manager Grand Mercure Bangalore

Super experience

Customer review rating 4.4/5

Maxime Business - 31/10/2019 Confirmed reviews ALL

It was a really nice experience Everybody at the hotel were really friendly : special mention to Sidharth and Abdul

Dear Mr. D., We very much appreciate your comments regarding your stay at the Grand Mercure Bangalore. Thank you for appreciating my staff especially Siddharth & Abdul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan Aranha General Manager

Very well served by the nice people

Customer review rating 4.4/5

Timon V. D. S. Business - 31/10/2019 Confirmed reviews ALL

Had a very good stay at the hotel. People were very nice especially Sidarth, Abdul and Nina -> They really made my stay perfect. Rooms could be cleaner as there were a lot of small bugs on the ground in the bedroom.

good

Customer review rating 4.4/5

Bbshetty Families - 30/10/2019 Confirmed reviews ALL

Good, your property is so called 5 star property but i dont find the 5 star facility, you are giving voucher of spa but slot availability was not there, swinging pool frogs and snakes are coming out, your dinner pool side is good

very good - staff is amazing

Customer review rating 4.4/5

Amrit J. A. Business - 30/10/2019 Confirmed reviews ALL

exceptional

Dear Ms. A., We very much appreciate your comments regarding your stay at the Grand Mercure Bangalore. Thank you for your loyalty and for appreciating my staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan Aranha General Manager
Customer review rating 4.4/5

Puja Business - 30/10/2019 Confirmed reviews ALL

I only stayed overnight . The staff was friendly and quick to get us to our rooms considering it was super late & we were very tired . Room was well appointed . Breakfast assortment was good. Short and sweet stay

Great Stay, friendly staff

Customer review rating 4.4/5

Shashank Families - 28/10/2019 Confirmed reviews ALL

I travelled to Bangalore with my wife and the stay was short but great. Rooms are superb and food is very good, friendly staff. over all great experience

feedback hotel

Customer review rating 4.4/5

Edwin Business - 28/10/2019 Confirmed reviews ALL

the stay was really nice, the staff was amazing friendly. i would recommend this hotel to anyone.

really good place to stay in Bangalore

Customer review rating 4.4/5

Peter Business - 28/10/2019 Confirmed reviews ALL

I was treated like a king

Satisfied but not a value for money property

Customer review rating 4.4/5

Nilesh Business - 28/10/2019 Confirmed reviews ALL

The location is not very good for business purposes. The property seems pretty old however I must say it is decently well maintained. The staff is good but can be a bit more warm and homely. I did not find it worth the price I paid for the stay.

Very pleasant stay - the staff was very friendly, the pool and gym are welcome, but rooms need updating.

Customer review rating 4.4/5

Anonymous Business - 27/10/2019 Confirmed reviews ALL

Please see above.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Grand Mercure Bangalore. Thank you for appreciating our staff, the pool and the gym. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have noted your feedback on the facilities and I would like to apprise you that we will be renovating our establishment soon and will be upgrading our facilities however I apologize for any inconvenience caused. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan Aranha General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in bengaluru