Dear Mr. P., Thank you for your wonderful feedback and for awarding us a perfect 100/100 rating! We are delighted to know that you had a comfortable and wonderful experience at ibis Bengaluru Hosur Road. Your 10/10 recommendation and appreciation across every aspect of your stay, including our team, breakfast, cleanliness, Wi-Fi and sustainability efforts, mean a lot to us. We truly value your continued trust as an ALL Accor Classic member and look forward to welcoming you back for another excellent stay. Warm regards, Syed KALEEM Operations Manager

Dear Mr. S., Thank you for your 90/100 rating and for your wonderful feedback. We are delighted to know that you enjoyed your stay and appreciated the overall experience, including our rooms, cleanliness, Wi-Fi and service. We sincerely apologize for the inconvenience caused with the dining bill not being included at checkout and the need to settle it separately after your meal. We have taken note of this and will review the process with our team to ensure a smoother experience going forward. We truly value your continued trust as an ALL Gold member and look forward to welcoming you back soon. Warm regards, Syed KALEEM Operations Manager

Dear Guest, Thank you for taking the time to share such a wonderful review, and for choosing ibis Bengaluru Hosur Road for your third family stay. It truly means a lot to us. We are delighted to know that your check-in was smooth and that we could arrange the interconnecting rooms as requested. We are especially pleased that our team could facilitate an early check-in and make your arrival comfortable. Your kind words about our staff being attentive and prompt are greatly appreciated. We will certainly share your feedback with the team, it is wonderful to know that their efforts are contributing to a positive guest experience. Thank you once again for your continued trust and support. We look forward to welcoming you and your family back for many more memorable stays. Warm regards, Syed KALEEM Operations Manager

Dear Guest, Thank you for your wonderful feedback and for awarding us a perfect 100/100 rating! We are delighted to know that you had a comfortable stay and appreciated our convenient location, right beside the metro and within walking distance of AMR Tech Park. It is also great to hear that you were pleased with the food, service, Wi-Fi, cleanliness and overall room experience. We are especially happy that we could provide a seamless experience for your business stay. We look forward to welcoming you back on your next visit to Bengaluru. Warm regards, Syed KALEEM Operations Manager

Dear Mr. Shubham, Thank you for sharing your feedback. I sincerely apologise that your stay did not meet your expectations, particularly with regard to the room, lighting, cleanliness and the availability of basic amenities. Our Housekeeping Manager, Harish, has spoken with you and apologised personally. He has also briefed me on the inconvenience you faced, and we have taken note of the concerns raised. We understand that this experience was disappointing, and I would request you to please treat this as an isolated experience and give us another opportunity to serve you better. We would be happy to personally oversee your stay and ensure a smoother experience next time. Warm regards, Syed KALEEM Operations Manager

Dear Mr. S., Thank you for taking the time to share such detailed feedback. I sincerely apologize that your stay did not meet expectations, particularly with the room lighting, limited charging points, bathroom comfort, and breakfast experience. I understand how inconvenient it would have been to wait for the idli and dosa to be replenished, especially during breakfast. We are also taking note of your feedback on the in-room charging facilities and lighting for review with our Engineering team. Your feedback has been shared with the respective teams, and we will work on improving these areas to provide a more comfortable and seamless experience. We truly value your feedback and would appreciate the opportunity to serve you better on a future visit. Warm regards, Syed KALEEM Operations Manager

Dear M.. Y., Thank you for sharing your wonderful feedback and for awarding us a perfect 100/100 rating! We are delighted to know that you had a great business stay at ibis Bengaluru Hosur Road. Your 10/10 recommendation and positive feedback across the various aspects of your stay are truly appreciated. We look forward to welcoming you back for another great stay. Warm regards, Syed KALEEM Operations Manager

Dear Mr. B K. C., Thank you for taking the time to share your feedback and for rating us 90/100. Please accept my sincere apologies for the inconvenience caused with your dinner during the late-night check-in. I understand how disappointing it must have been, especially when the meal was included as part of your booking. Our F&B Manager, Shyam Kumar, has briefed me personally on your experience, and we have taken note of the concern with the team. Please be assured that we will take special care of this in your future stays and ensure a smoother experience. We look forward to welcoming you back to ibis Bengaluru Hosur Road. Warm regards, Syed KALEEM Operations Manager

Dear Mr. M., Thank you for taking the time to share such detailed feedback about your stay at ibis Bengaluru Hosur Road. We are pleased to know that you had a good overall experience and were particularly satisfied with the exceptional service provided by our team, 24/7 room service, laundry service, and the quality of our food and beverages. At the same time, we sincerely regret the concerns you experienced. We have taken note of your feedback regarding the availability of items on the QR-code menu, as well as the Wi-Fi and TV security issue you highlighted. Your observation regarding being able to access other TVs through the YouTube application is particularly important, and we are escalating this to our Technical team for immediate review and corrective action. We also appreciate your feedback on room cleanliness and breakfast selection, which will be shared with the respective teams for further improvement. Thank you once again for helping us identify areas where we can improve. We hope to have the opportunity to welcome you back and provide you with a more seamless experience. Warm regards, Syed KALEEM Operations Manager

Dear Mr. C., Thank you for taking the time to share your feedback. We are pleased to know that you found your stay decent and were satisfied with the cleanliness and service provided by our team. However, we sincerely regret that the quality and temperature of the food served during breakfast and dinner did not meet your expectations. Please be assured that your feedback regarding cold food items, particularly the parathas, has been noted and will be shared with our Culinary and Food & Beverage teams for immediate review and corrective action. We truly value your feedback and hope to have the opportunity to welcome you back for an improved dining experience. Warm regards, Syed KALEEM Operations Manager

Dear Mr. R., Thank you for sharing your wonderful feedback and for awarding us a perfect 100/100 rating! We are delighted to know that you had an excellent business stay at ibis Bengaluru Hosur Road. It is especially encouraging to hear that you were satisfied with our accommodation, cleanliness, breakfast, team service, and the recognition extended to you as an ALL Gold member. We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay. Warm regards, Syed KALEEM Operations Manager

Dear Mr. S., Thank you for sharing your wonderful feedback and for awarding us a perfect 100/100 rating! We are delighted to know that you had a perfect family stay at ibis Bengaluru Hosur Road and that everything was in place to make your experience comfortable and enjoyable. We truly appreciate your recommendation and are grateful for your continued trust as an ALL Platinum member. We look forward to welcoming you and your family back for another memorable stay. Warm regards, Syed KALEEM Operations Manager

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologize that our room design and bathroom dimensions did not meet your comfort expectations. As an ibis standard, our rooms and modular bathrooms are designed to maximize space efficiency, but we completely understand that this layout may not suit every guest's personal preference. We also regret that our breakfast spread did not leave a better impression. Regarding your early departure request, our cancellation and early check-out policies are governed by the specific terms agreed upon in corporate corporate booking contracts. However, we genuinely regret any disappointment this caused during your stay. Your comments regarding room comfort and dining have been shared with our management team for continuous improvement. Warm regards, Syed KALEEM Operations Manager

Dear Guest, Thank you for taking the time to share your feedback with us following your stay. We are genuinely sorry to hear that your experience did not meet your expectations relative to the price paid. We take your comments regarding sluggish room service, high dining costs, and lift delays very seriously. Our dynamic pricing reflects demand, but we always aim to back it up with seamless service and value. We are currently auditing our food & beverage offerings to ensure fair pricing alignment, and our engineering team is addressing lift response times during peak hours to improve elevator flow. We appreciate your candid feedback, as it directly highlights where we need to refine our operations. We hope to have the opportunity to welcome you back for a significantly improved experience. Warm regards, Syed KALEEM Operations Manager

Dear Mr. K., Thank you for taking the time to bring your recent stay experience to our attention. We are deeply concerned to read your feedback regarding the cleanliness of your room, restaurant hygiene, and the service received. What you described falls far below our standard of quality. Our Front Office Manager, Dharmshil, briefed me on the issues you faced and informed me that he connected with you during your stay to personally extend our apologies. Please rest assured that I have taken up your points directly with our Executive Housekeeper and F&B Manager to implement immediate corrective action and deep-cleaning audits across all guest rooms and dining areas. We sincerely regret the discomfort caused during your stay and hope you will give us another opportunity to offer you a seamless experience in the future. Warm regards, Syed KALEEM Operations Manager

Dear Mr. S., Thank you for your wonderful feedback! We’re delighted to know that you enjoyed a pleasant stay with us and appreciated our comfortable rooms and efficient service. Our team takes great pride in delivering friendly, professional hospitality, and knowing that our seamless check-in and check-out process made your visit so smooth means a lot to all of us. We will certainly pass along your warm compliments to the entire team. We look forward to welcoming you back soon! Warm regards, Syed KALEEM Operations Manager

Dear Mr. S., Thank you for sharing your candid feedback with us. We’re glad to know that your overall stay was pleasant, but we appreciate you bringing these specific points to our attention. We acknowledge your observation regarding our compact washroom layout, which follows our brand’s smart-design concept. We also take your feedback about our food options seriously—our culinary team is constantly working on expanding our menu and adding more variety to elevate the dining experience for our guests. Thank you again for helping us improve. We hope to welcome you back for an even better stay in the future! Warm regards, Syed KALEEM Operations Manager

Dear Mr. B., Thank you for taking the time to complete our survey following your recent business trip, and for your continued loyalty as an ALL Accor Live Limitless Gold member. While we appreciate your positive comments regarding our team, cleanliness, and seamless check-in and check-out, we are truly sorry that aspects of your stay fell short of your expectations. We take your constructive comments regarding our compact bathroom design seriously. Regarding our breakfast spread, we sincerely apologize that the quality of our South Indian selection aside from the dosas that did not meet your standards. Your specific feedback has been shared directly with Executive Chef and our culinary team so we can address these items and improve both quality and taste moving forward. Thank you for recognizing Kushi; we will certainly share your kind acknowledgment with her for her great service. We appreciate your valuable feedback, as it helps us elevate our standards. We hope to have the opportunity to welcome you back and provide you with a much-improved experience on your next visit to Bangalore. Warm regards, Syed KALEEM Operations Manager

Dear Guest, Thank you for taking the time to share your feedback on your recent stay at ibis Bengaluru Hosur Road, and for your kind words about our hotel overall. We sincerely apologize for the inconsistency you experienced with housekeeping, particularly regarding the reduction in towel count as your stay progressed and the lapse where no towels were provided at all after day four. This falls short of the standard we hold ourselves to, and we understand how inconvenient this would have been, especially needing fresh towels after your workday. We are also sorry for the uncertainty around whether linens were changed regularly during your stay, this is a basic expectation that should never be in question. We have shared your feedback directly with our housekeeping team for immediate corrective action, including reinforcing our daily servicing standards for towels and linen changes regardless of length of stay. We would love the opportunity to welcome you back and demonstrate the consistent, attentive service you should expect from us every day of your stay. Regards, Syed KALEEM Operations Manager