ibis Bengaluru Hosur Road 3 stars

Customer review rating (ALL Rating) 3.9/5 1,011 reviews

ibis Bengaluru Hosur Road - Image 1
ibis Bengaluru Hosur Road - Image 2
ibis Bengaluru Hosur Road - Image 3
ibis Bengaluru Hosur Road - Image 4

Description

Hotel extras

  • Fantastic location

  • Longest breakfast

  • State-of-the-art MICE facilities

  • Close proximity to the IT hub Electronic city & Outer Ring Road

  • Wheelchair accessible hotel

Our accommodation(s)

Hotel location

ibis Bengaluru Hosur Road

26/1 Near Central Silk Board, Junction Next to The Oxford, College Bommanahalli
560068 BENGALURU KARNATAKA
India

GPS:12.900542, 77.632033

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant and bar Spice IT to unwind with your crew over a drink & quirky selection of bar bites. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,011 reviews

TripAdvisor Rating  4.5/5  1,127 reviews

Certificate of excellence 2024

Exceptional stay !!!

TripAdvisor rating 5.0/5

Cruiser16124635216 TripAdvisor review

Simply fantastic! Loved every minute that we spent here. The housekeeping team highly professional and extremely courteous. They kept room neat and clean all the time ,Just loved everything here. And the food is also very testy and worth of it. Loved to back again.

Extremely helpful Staff

TripAdvisor rating 5.0/5

Wilson L TripAdvisor review

I came on a business trip and my stay was booked by my company, regardless of how the stay was, The Front Desk I charge Farook, went way above and beyond to address all my concerns, and displayed a great level of workmanship. Shout out and a big Kudos to the team

Dear Guest, Thank you for sharing your comment, It is always a pleasure to receive positive feedback. We will share your comments with our team specially Farooq.. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product & services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Poor check in experience

Customer review rating 3.0/5

Sriram S. Business - Confirmed reviews ALL

Very poor check in experience.... Was made to wait for 15 mins to start the process and then allocated smoking room. I rechecked if it was a non smoking room and on assurance, I went to the room only to discover that it was a smoking room. I had to come back all the way to demand a non smoking room. And when I questioned why she allotted me a smoking room in spite of me specifically asking for a non smoking room, I was told that she did it because no other room was available. I had to then insist that I cannot take a smoking room and after another 10 mins I was allotted a non smoking room. All this happened at 2 am.

Pathetic Service and Overall Experience

Customer review rating 0.5/5

Nikhlendrasingh D. Business - Confirmed reviews ALL

- Bedsheets were untidy with marks on bedsheets - No toiletries were kept in the room - Next day when request was shared to change the sheets it was not adhered to and even the pillows still had hair and did not seem clean and the same was repeated for the next day aswell - When requested for cutlery in the room at night I was asked to take it by myself to the room despite of having my hands full with other stuff I was not offered to get it sent to the room - Wooden cutlery (Spoon and fork) was given to be taken to the room - Restaurant experience was also bad when asked to give the coffee in a take away cup during breakfast as had to leave but I was first informed that they don't have take way cups and then when insisted the server just came and kept an empty take away cup for me to transfer if coffee from the mug to a take away cup. This is not a kind of service someone expects from a good hotel. - Room toilets were not cleaned properly for the days I was stayed in - Check-out and billing experience was worst as even after requesting at around 8:30 to get bills and other details ready as I had to leave early, the process was completed by 9:45 as the person doing it had no clue around what is to be done and it delayed my meetings which I had to attend as I had to wait for things to get done which was requested well in advance. - Overall an experience which was unsatisfactory and not expected from a brand hotel

Dear Mr Nikhlendrasingh D., Thank you for taking the time to tell us about your experience at the ibis Bengaluru Hosur Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mahi Teja Operations Manager

Decent location, overall fine stay

Customer review rating 3.0/5

Nk Business - Confirmed reviews ALL

The room was very very small, and what to say about the bathroom. And one staff guy named Deepak was very helpful and supportive, he was very generous to help in any kind of issue, he deserves a raise. Breakfast was nice but not the dinner, extremely overpriced and definitely not worth it. Overall average.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 230 reviews 8.9/10 Location
  • 836 reviews 6.4/10 Room
  • 1,824 reviews 9.2/10 Service
  • 35 reviews 7.1/10 WiFi
  • 758 reviews 8.8/10 Food
  • 334 reviews 8.5/10 Cleanliness
  • 313 reviews 2.2/10 Comfort
  • 243 reviews 7.9/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Bengaluru Karnataka