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Grand Mercure Bengaluru at Gopalan Mall

Customer review rating 4.6/5 102 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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How it works?
Grand Mercure Bengaluru at Gopalan Mall
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+ 10 Services

Hotel extras

  • Elegantly designed rooms starting from 37 sq.m. Feature wireless charging dock.

  • Features 1 Ballroom and 7 meeting rooms & can host 20 to 400 delegates

  • 29 apartment styled suites, with state of the art kitchenette and private terrace

  • 8 well equipped meeting spaces to host events for 20-400 guests

  • La Utsav - the all day dining restaurant features the a' la carte menu

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage Paying
  • Services for children
  • Bicycles rental
Catering
  • Breakfast included in the price
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available Paying

Hotel location

Grand Mercure Bengaluru at Gopalan Mall

Opposite RMZ Infinity Techpark,
Swamy Vivekananda Road
560093 bengaluru
india

Tel: +9108068430000

Fax: (+91)08068430001

Check-in from 14h00

Check out up to 12h00

  • By plane

    BANGALORE INTL APT At 35km / 21 miles - Shuttle paying

  • By plane

    KEMPEGOWDA APT BLR At 35km / 21.75 miles - Shuttle paying

  • By helicopter

    HAL At 7km / 4.35 miles

  • By train

    KR PURAM At 2km / 1.24 miles

GPS :12.992607, 77.660589

Our accommodation(s)

The hotel features 212 spacious rooms including 183 guest rooms and 29 one and two bedroom suites with complimentary WiFi, 49" TV, wireless charging docking station, tea/ coffee maker, mini bar and a multimedia hub.

Deluxe Room, King Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 37 m² / 398 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Deluxe Room, Twin Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 37 m² / 398 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Executive Room, King Bed

  • Max. number of persons: 4
  • Area: From 37 m² / 398 sq ft
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call
  • Mini Bar

Executive Room, Twin Bed

  • Max. number of persons: 4
  • Area: From 37 m² / 398 sq ft
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call
  • Mini Bar

Our restaurants and bars

La Utsav

Type of cuisine: International

La Utsav is a celebration of flavours featuring a great selection of local & global delicacies. The vibrant restaurant with large interactive kitchens serves a delectable a la carte menu during breakfast, lunch and dinner.

1026 AD - Lounge & Alfresco

1026 AD - Lounge & Alfresco is a great place to unwind after a busy day of work. The bar features a great selection of speciality coffees, curated mocktails and short eats.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 315 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Grand Mercure Bengaluru at Gopalan Mall

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

102 reviews

Customer review rating 2.0/5

Shaza Couples - 15/06/2021 Confirmed reviews ALL

The housekeeping team barged into the room twice without permission. They also threw way the item that we had forgotten at the hotel and refused to return it

Dear Shaza, Thank you for taking the time to tell us about your experience at the Grand Mercure Bengaluru at Gopalan Mall. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. My sincerest apologies that your experience did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Sachin MAHESHWARY General Manager

Nice and clean

Customer review rating 5.0/5

Kapil G. Solo - 31/05/2021 Confirmed reviews ALL

It was worth remembering. I am fully satisfied.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin Maheshwary General Manager

Wonderful stay

Customer review rating 5.0/5

Deepanjana Friends - 21/05/2021 Confirmed reviews ALL

Amazing stay ...loved the ambience of the hotel ...the staff was amazing ,very caring very friendly and always were there to help ... Special mention to Arvind for his work and helping me with the reservation

Dear Ms. M., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin Maheshwary General Manager

Best choice

Customer review rating 5.0/5

Amanpreet S. Couples - 11/05/2021 Confirmed reviews ALL

Osm experience. Great food. Deepak chief u r just perfect. Cooperative Staff.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin MAHESHWARY General Manager

Wonderful stay

Customer review rating 4.5/5

Bhargavi Couples - 04/05/2021 Confirmed reviews ALL

Fantabulous.... Every one were Welcoming...

Dear Lata S., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin MAHESHWARY General Manager

Excellent rooms and staff service, terrible food

Customer review rating 3.5/5

K C. Families - 30/04/2021 Confirmed reviews ALL

As mentioned rooms are very good, staff are extremely nice and forthcoming. Food service is terrible. It was a nightmare. One of the restaurant manager did step and did his best however.

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Grand Mercure Bengaluru at Gopalan Mall. I am sorry that your experience regardng the set menu did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Regards, Sachin Maheshwary, General Manager

Well located and connected to various parts of City

Customer review rating 5.0/5

Dhananjayulu V. Business - 27/04/2021 Confirmed reviews ALL

Excellent

Dear Mr. V., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin MAHESHWARY General Manager

The hotel is situated at a fantastic location.

Customer review rating 5.0/5

Avijoy C. Families - 25/04/2021 Confirmed reviews ALL

My stay at Grand Mercure was a great experience. Ambience, service and the overall experience was marvelous.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin MAHESHWARY General Manager

Great stay

Customer review rating 5.0/5

Attaluri C. S. Families - 23/04/2021 Confirmed reviews ALL

We are pleased with the hospitality. Particularly Mr Murtoza of restaurant and the under traine Mr Prabin are very courteous. I am very very happy.

Dear Mr. Chandra s., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin MAHESHWARY General Manager

Comfortable Stay

Customer review rating 4.0/5

Mani R. Business - 22/04/2021 Confirmed reviews ALL

Makes the work day better to deal with.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin MAHESHWARY General Manager

Good Stay

Customer review rating 4.5/5

Anonymous Business - 21/04/2021 Confirmed reviews ALL

Excellent place to stay.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin Maheshwary General Manager

Good stay

Customer review rating 4.5/5

Anonymous Business - 20/04/2021 Confirmed reviews ALL

Comfortable experience

Dear Mr. S., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin MAHESHWARY, General Manager

Good Stay

Customer review rating 4.5/5

Keerthi Business - 16/04/2021 Confirmed reviews ALL

Good

Dear Keerthi, We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin Mahehwary General Manager

everything is good about this property

Customer review rating 5.0/5

Priyank B. Business - 15/04/2021 Confirmed reviews ALL

looking forward to stay again soon....

Dear Mr. b., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin Maheshwary General Manager

Best service in india.

Customer review rating 5.0/5

Jyotiranjan S. Business - 14/04/2021 Confirmed reviews ALL

Nice services

Dear Mr. S., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin Maheshway General Manager

Really nice room

Customer review rating 3.5/5

Philip Families - 13/04/2021 Confirmed reviews ALL

Rooms and property was really nice and well priced. Room was large and spacious and pretty clean. Terrace part was okay but practically unusable coz of being dusty as well as huge noise from road side. I believe iy could be better landscaped, with high glass wall and but of garden to reduce noise. The only let down was food. Extremely spicy and masala and only typical thick masala oily and spicy north Indian dishes available. Even menu claims international, most are not available or hardly tastes the real dish. The cooks know only north Indian, whatever they cook its all same taste and tones of oil. Even pasta had half plate of oil!. If there was decent food, would have stayed for more days!

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Grand Mercure Bengaluru at Gopalan Mall. I am sorry that your food experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Regards, Sachin Maheshwary General Manager

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