Grand Mercure Bengaluru at Gopalan Mall 5 stars

Customer review rating (ALL Rating) 4.7/5 1,133 reviews

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Grand Mercure Bengaluru at Gopalan Mall - Image 1
Grand Mercure Bengaluru at Gopalan Mall - Image 2
Grand Mercure Bengaluru at Gopalan Mall - Image 3
Grand Mercure Bengaluru at Gopalan Mall - Image 4
Opposite RMZ Infinity Techpark, Swamy Vivekananda Road, 560093 Bengaluru, India

Description

Hotel extras

  • Elegantly designed rooms starting from 37 sq.m. Feature wireless charging dock.

  • 8 versatile event spaces, including a ballroom, for meetings and events of 20-400 delegates.

  • 29 apartment styled suites, with state-of-the-art kitchenette and private terrace

  • Enjoy spacious rooms and complimentary stays for up to 2 children under 12 years.

  • La Utsav - the all day dining restaurant features the a' la carte menu

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Deluxe Room, Twin Bed

Photo out of - Deluxe Room, Twin Bed

The 37 sq. m Deluxe Rooms on high floor with city view features WiFi, mini bar, wireless charging dock, tea & coffee maker, large writing desk with multimedia hub & a spacious bathroom with rain shower. Sleeps up to two adults & two children

Max. number of persons
3
Area
From 37 m² / 398 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 37 m² / 398 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

The 37 sq. m Executive rooms offers WiFi, mini bar, wireless charging dock, tea and coffee maker & a spacious bathroom. Also enjoy privileges including access to library lounge and more

Max. number of persons
3
Area
From 37 m² / 398 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

The 37 sq. m Executive rooms offers WiFi, mini bar, wireless charging dock, tea and coffee maker & a spacious bathroom. Also enjoy privileges including access to library lounge and more.

Max. number of persons
3
Area
From 37 m² / 398 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Executive Suite, 2 Bedroom

Photo out of - Executive Suite, 2 Bedroom

Features two bedrooms, a separate living room with kitchenette, wireless charging dock, Espresso Machine, & ensuite bathroom with bathtub. Enjoy privileges including complimentary high tea once during stay, access to game zone & library lounge

Max. number of persons
6
Area
From 111 m² / 1194 sq ft

Bedding

Single bed(s) x2

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Induction hobs
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Presidential Suite

Photo out of - Presidential Suite

Features two bedrooms, a lavish private terrace, spacious living room with dining space & kitchenette, wireless charging dock, & ensuite bathroom with bathtub. Enjoy privileges like complimentary high tea once during stay, access to game lounge & library

  • Most of the accommodation:

    Terrace

Max. number of persons
6
Area
From 182 m² / 1959 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini Bar
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Studio/kitchenette
  • Free in Room Mineral Water
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Grand Mercure Bengaluru at Gopalan Mall

Opposite RMZ Infinity Techpark, Swamy Vivekananda Road
560093 Bengaluru
India

GPS:12.992607, 77.660589

Telephone
Fax +91 80 6843 0001

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • BLR Additional charge
  • BANGALORE INTL APT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 212 rooms
  • One room for people with reduced mobility
  • 3 connecting rooms
  • 212 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Entertainment

  • Pool Table

Lounge

  • Waiting area or lounge
  • Executive Lounge Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Umbrellas

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Limousine

  • Limousine Additional charge

Pets

Pets allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet
  • Breakfast à la carte

Business

7 Meeting rooms

Business Center

  • Business center with support staff
  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer
  • Stroller available

Services for children

  • Children''s library
  • Board games available
  • Play area
  • Foosball
  • Children''s TV Channels

Well-being

Pool

  • Outside
  • On site

GYM

  • On site

Sports and leisure

Bowling

  • Nearby
  • On site

La Utsav

Photo out of - La Utsav

La Utsav is a celebration of flavours featuring a great selection of local & global delicacies. The vibrant restaurant with large interactive kitchens serves a delectable a la carte menu during breakfast, lunch and dinner.

Cooking style
International
Capacity
140
Accessibility
Accessible service
560093 Bengaluru, India
Telephone +91 95132 89924

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Thematic parties and animation
  • Takeaway Meals
  • Musical Entertainment
  • Private lounge
  • Musical Atmosphère

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

La Utsav is a celebration of flavours featuring a great selection of local & global delicacies. The vibrant restaurant with large interactive kitchens serves a delectable a la carte menu during breakfast, lunch and dinner.

1026 AD - Lounge & Alfresco is a great place to unwind after a busy day of work. The bar features a great selection of speciality coffees, curated mocktails and short eats.

Rejuvenate with a wide range of wellness therapies and beauty elixirs seamlessly delivered by our professional spa healers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,133 reviews

Customer review rating 5.0/5

Pinki D. Solo - Confirmed reviews ALL

Dear Ms. D., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Chandini M. Solo - Confirmed reviews ALL

Dear Ms. M., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Sauravi P. Solo - Confirmed reviews ALL

Dear Ms. P., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Jithin G. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Kashish M. Solo - Confirmed reviews ALL

Dear Ms. m., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Dear Ms. D., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Chandini M. Solo - Confirmed reviews ALL

My experience at Grand Mercure Bengaluru at Gopalan Mall was absolutely delightful. The hotel maintains a wonderful standard of hospitality, with a welcoming ambience, comfortable accommodation, and a team that genuinely understands the importance of guest satisfaction. One of the highlights was the breakfast experience. The spread offered a good selection of delicious options, and the quality of food was impressive. Special appreciation to Chef Ayush for his excellent service, dedication, and warm interaction with guests. Such personal attention adds tremendous value to the overall dining experience. I would also like to extend my sincere appreciation to Prerona from the Front Desk. Her professionalism, positive attitude, and friendly approach made the arrival experience smooth and pleasant. She was attentive to our requirements and ensured that we felt welcomed and well taken care of. It is always the people who make a hotel experience memorable, and this team certainly made a positive impression. Thank you for the wonderful hospitality. I would definitely recommend this property to friends, family, and fellow travellers.

Dear Ms. M., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Sauravi P. Solo - Confirmed reviews ALL

My stay at Grand Mercure was truly outstanding. The front desk and reception team delivered excellent service from the moment we arrived, always welcoming and incredibly helpful. Specially Prerona at the reception.The food at La Utsav was consistently delicious and the breakfast spread was awesome, and the housekeeping team kept our room spotless, fresh, and beautifully maintained throughout our stay.

Dear Ms. P., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Jithin G. Business - Confirmed reviews ALL

Great experience

Customer review rating 5.0/5

Kashish M. Solo - Confirmed reviews ALL

Excellent experience from start to finish. The Front Office team at reception was extremely friendly, professional, and attentive. They made the check-in process quick and comfortable and were always happy to assist with any request. Really appreciate the excellent hospitality and service. Special mention to Prerona, Sneha, Ayush, Manan, Sreekanth, Sandeep, Rahul, Aniket.

Dear Ms. m., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Riya S. Solo - Confirmed reviews ALL

It was a very good stay. Sneha and Prerona in the guest relation was very friendly and helpful. Loved the breakfast spread.

Dear Ms. s., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Krutika S. Solo - Confirmed reviews ALL

Had a wonderful stay at Grand Mercure Bengaluru at Gopalan Mall. The hospitality was excellent, and the breakfast spread was delicious with a great variety. Special appreciation to Prerona from the Reception for her warm welcome, friendly attitude, and exceptional service. Truly a memorable experience. Highly recommended!

Dear Ms. s., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

A. A. Solo - Confirmed reviews ALL

A delightful experience at Grand Mercure Bengaluru at Gopalan Mall! The breakfast was delicious, with a wonderful spread and great service. Special thanks to Prerona at the Reception for her warm hospitality and Chef Ayush for making breakfast extra special with his culinary skills. Truly appreciate the team's efforts and look forward to visiting again!

Dear Ms. a., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Deepak B. Couples - Confirmed reviews ALL

We had a pleasant stay. This was our second time here and we were pleasantly surprised when one of our previous requests was fulfilled this time as well. Shows the attention to guest comfort.

Dear Mr. B., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 4.5/5

Bishwajeet S. Families - Confirmed reviews ALL

Loved the experience. Sneha went out of the way to support. Overall experience was very pleasant. Didn't like the Veg club sandwich I had ordered. Was way below my expectation.

Dear Mr. S., Namaskara! Thank you for taking the time to tell us about your overall experience at the Grand Mercure Gopalan Mall. We are delighted to know that you had a pleasant experience and that Sneha's attentive hospitality made your stay memorable. However, we regret that the Veg Club Sandwich did not meet your expectations. Your feedback will be shared with our culinary team for review and improvement. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Isha J. Solo - Confirmed reviews ALL

I had a very pleasant stay at Grand Mercure Bengaluru at Gopalan Mall. The staffs are really sweet specially prerona in the guest relation. I love the breakfast spread. Rooms are clean.

Dear Ms. j., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Srija D. Solo - Confirmed reviews ALL

Very well mentioned hotel. Staffs are really nice and helpful during the stay, breakfast, check in and check out. I want to shout out Prerona from the Guest Relation was very friendly.

Dear Ms. D., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 4.5/5

Bope R. G. S. B. W. Business - Confirmed reviews ALL

I stayed for 5 nights where I visited Bangalore for work. The staff was very supportive. Food was good and facilities were superb.

Dear Mr. W., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Sally A. B. Business - Confirmed reviews ALL

I stayed for two nights for work. The check-in and out was smooth. I also ordered some water from room service which arrived promptly. My bag was lost by the airline and the hotel took steps to contact me after I'd checked out to let me know over WhatsApp that it had not been delivered to the hotel which was my concern. This I really appreciated.

Dear Ms. B., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 4.5/5

Kevin M. A. Families - Confirmed reviews ALL

Very good, only one night, straightforward no issues and breakfast was great.

Dear Mr. A., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 4.5/5

Avraj S. B. Business - Confirmed reviews ALL

The Hotel is well located, but the star of the property are the staff and the service they provide. My only feedback is that the Bathrooms need to be updated, and the drains in them need to be cleaned or treated to prevent bad smells from perculating in the bathrooms.

Dear Mr. B., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 4.5/5

Christian K. Business - Confirmed reviews ALL

Very clean | Friendly stuff | Nice and comfortable rooms | Goodbye present

Dear Mr. K., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Satya N. R. V. Families - Confirmed reviews ALL

We had a wonderful stay at Grand Mercure Gopalan Mall, Bangalore, and a delightful dining experience at La Utsav. We would like to express our heartfelt appreciation to the team for their exceptional hospitality and for making our family feel so welcome. I am an accor Gold member since 3 years. A special thanks to Prinu for having our room ready and ensuring a seamless check-in experience. Thank you for making the room special. Sangam and Melisha deserve special appreciation for their assistance during checkout and for ensuring that we had a smooth and pleasant stay. Our sincere thanks to Ayush, Chef, for taking such good care of us at the restaurants and ensuring a delightful dining experience. A special mention to Satish, Chef at La Utsav, for delighting us with his culinary expertise and ensuring that we felt comfortable throughout our visit. He ensured we felt comfortable during lunch, Sunday brunch and at lounge. Mahesh deserves special recognition for the wonderful Andhra specials during the Sunday brunch. He was extremely helpful, and the food made the experience truly special for us. We would also like to thank Srikanth for warmly greeting us and ensuring we were comfortable both at the hotel and at the restaurant. A special mention to Sneha for the thoughtful little toy for our kids. It was such a lovely gesture that brought smiles to their faces and made our family stay even more memorable. Our sincere appreciation also goes to Supriya, Sandip, Rohit, Aasha, Sanam, Wilfred, Boihling, and Dinar for their support and hospitality. Thank you to the entire team for going above and beyond to make our stay and dining experience memorable. Such thoughtful service truly reflects the spirit of Accor hospitality. We look forward to visiting again!

Dear Mr. V., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

S. S. Solo - Confirmed reviews ALL

I had a very memorable stay in grand mercure , breakfast was superb , just include more options There was a lady named Sneha , From desk I think ,she was so kind and humble

Dear Ms. s., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Susmeta D. Solo - Confirmed reviews ALL

Good time spent . Staffs are humble and caring , Neha was helpful throughout my stay , Thanks to team

Dear Ms. d., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Other web-users rate our hotel

  • 187 reviews 8.9/10 Location
  • 498 reviews 8.7/10 Room
  • 1,356 reviews 9.7/10 Service
  • 16 reviews 7.3/10 WiFi
  • 450 reviews 8.8/10 Food
  • 239 reviews 9.6/10 Breakfast
  • 230 reviews 9.7/10 Vibe
  • 202 reviews 8.8/10 Cleanliness

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