Novotel Goa Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.3/5 973 reviews

Novotel Goa Resort & Spa - Image 1
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Description

Hotel extras

  • A 4 minute drive to Candolim Beach. Close to Baga, Calangute, & Sinquerim, Beach.

  • Supervised kids play area, motion gaming, signature play table, sports hub & family activities

  • Learn to prepare popular Goan dishes with our culinary gurus at the Goan cooking class.

  • 7800 sq. ft. pillarless ballroom, dedicated events team that offer unprecedented theme breaks.

  • Rejuvenate at New York's renowned Warren Tricomi Salon & Spa with Goa's only Turkish hammam

Our accommodation(s)

Hotel location

Novotel Goa Resort & Spa

Pinto Waddo, Off Candolim Road, Candolim, Bardez
403515 GOA
India

GPS:15.520575, 73.769631

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

FOOD EXCHANGE

The Food Exchange is a modern, all day dining restaurant with an alfresco kitchen overlooking the green paddy fields. A multi-cuisine menu cooked in unique styles in individual show kitchens allowing guests to have direct interactions with chefs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  973 reviews

TripAdvisor Rating  4.6/5  4,101 reviews

Not recommended

TripAdvisor rating 2.0/5

Ajaysinhji TripAdvisor review

We were very excited for this stay BUT As Accor Gold Member I was accepting better welcome at hotel, Reception team was so unprofessional and not welcoming at all. I have already informed them about my reaching time requested for early check-in & my room preference but even as Accor Gold Member they were providing room to other guests in front of me. I understand that room upgrade & early check-in is based on availability so didn't argue there and went to Candolim Beach for lunch & informed them that whenever room will be ready just call me but they didn't do that also. Final after checking I have seen poor room quality , pool furniture in the room as its very old property so like there room too. all this points once I was ready to ignore but what happened in dinner time at there restaurant was so ungrateful, behaviour of senior executives was so bad at restaurant area. I still remember the name may be some guy named Simran or Sukhmaat who was looking like some Nepali guy. But when I have informed this incident to some other guy who was restaurant manager who was available during the breakfast time I appreciate his effort to make us happy. I had some great experience at other Novotel hotels in the world so the image of Novotel is entirely changed after visiting this property.

Customer review rating 2.0/5

Soumya K. A. Couples - Confirmed reviews ALL

Service was poor..multiple calls to the hotel number ” 0”remain unattended and unanswered. We were to unable to open our room with our room key and even the freshly issued key couldn’t open the lock. We were stranded outside the room for 2 hours.. nobody bothered to inform us too about the status. Food option were limited too.

Customer review rating 5.0/5

Chirag A. Couples - Confirmed reviews ALL

great stay, hospitality was on point, good breakfast and the reception was very helpful.

Dear Chirag A., We very much appreciate your comments regarding your stay at the Novotel Goa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary General Manager

Customer review rating 5.0/5

Nikhil J. Couples - Confirmed reviews ALL

Everything was very awesome and the hospitality was really nice and the front office was really helpful

Dear Nikhil J., Thank you for your positive feedback regarding our location and hospitality. We are delighted to hear that our front office team was helpful during your stay. Your kind words motivate us to continue providing excellent service. Sincerely, Sachin Maheshwary General Manager

Customer review rating 5.0/5

Anjana R. Business - Confirmed reviews ALL

every detail was taken care of during our stay. Food was great! Banquet experience too was very good. Spa was a wow factor..

Dear Anjana R., Thank you for your delightful feedback. We are thrilled to hear that our team provided attentive service and that you enjoyed the food, banquet experience, and spa facilities. Your satisfaction is our priority, and we look forward to welcoming you back for another memorable stay. Sincerely, Sachin Maheshwary General Manager

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Other web-users rate our hotel

  • 525 reviews 9.2/10 Location
  • 1,171 reviews 7.2/10 Room
  • 2,535 reviews 9/10 Service
  • 10 reviews 5.6/10 WiFi
  • 600 reviews 7.4/10 Cleanliness
  • 415 reviews 8.2/10 Pool
  • 396 reviews 8.7/10 Breakfast
  • 194 reviews 4.8/10 Value

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