ibis Gading Serpong 3 stars

Customer review rating (ALL Rating) 4.9/5 309 reviews

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Description

Hotel extras

  • Web corner and free WiFi throughout hotel area

  • 5 Meeting Rooms including a Ballroom with capacity up to 600 pax

  • Taste Restaurant and Lounge Bar offering international and local cuisines

  • Free shuttle bus to Summarecon Mall Serpong and ICE BSD

  • Professional in-room spa and massage treatment by Alaya Spa

Our accommodation(s)

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Hotel location

ibis Gading Serpong

Jalan Boulevard Gading Serpong, Blok M5 no. 19, Serpong
15810 TANGERANG
Indonesia

GPS:-6.245356, 106.627741

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Lily's Garden Restaurant

Non contractual photo

The "It's all about Lily's" restaurant reinvents tapas. Try out new flavours by simply creating your meal amongst 20 typical local dishes. Enjoy your own flavour combination!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  309 reviews

Customer review rating 4.5/5

Sangkan T. Families - Confirmed reviews ALL

Very well maintained hotel. Rooms are clean and neat. Located at the heart of Gading Serpong which is really helpful when I have an event nearby the SMS.

Dear SANGKAN T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ananto C Kusumo - General Manager

Customer review rating 4.0/5

Kurniawan C. Couples - Confirmed reviews ALL

Nearby attraction and easy to accrs

Dear KURNIAWAN C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ananto C Kusumo - General Manager

Customer review rating 3.0/5

Martin J. H. Families - Confirmed reviews ALL

The room was good, but very litte the soap

Dear Mr. Martin, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to know that you were satisfied with the room, cleanliness, Wi-Fi connection, and our check-in and check-out services. However, we sincerely apologize that our breakfast selection did not meet your expectations and that the quantity of soap provided in the room was insufficient. Your comments regarding the breakfast quality are well noted. We will coordinate with our Food & Beverage team to ensure that all food items are properly checked for quality and presentation before being served to our guests. We will also remind our Housekeeping team to ensure that bathroom amenities, including soap, are replenished according to our standards. Your feedback is valuable to us as it helps us identify areas where we can improve and provide a better experience for our guests. We hope to have the opportunity to welcome you and your family back to our hotel and provide you with a much-improved experience. Sincerely, Ananto C Kusumo - General Manager

Customer review rating 5.0/5

Ricky W. Business - Confirmed reviews ALL

Good But the parking is crowded, Platinum member and up must get priority parking area. Wasting time to pickup the car on others building. Thankyou Ms Winda who helping me. As platinum member got late co till 5.

Dear RICKY W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ananto C Kusumo - General Manager

Customer review rating 5.0/5

Andreas H. Business - Confirmed reviews ALL

Best location, budget friendly near GS CBD, Best bgt pelayanan mbak winda front office, Surely will come back. All is good

Mr. ANDREAS H. yang terhormat, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Dengan hormat, Ananto C Kusumo - General Manager

Other web-users rate our hotel

  • 159 reviews 7.7/10 Location
  • 1,121 reviews 9.2/10 Room
  • 1,281 reviews 9.6/10 Service
  • 9 reviews 4.6/10 WiFi
  • 817 reviews 9.3/10 Cleanliness
  • 496 reviews 9.1/10 Food
  • 243 reviews 8.9/10 Breakfast

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