Mercure Paris Velizy Hotel 4 stars

Customer review rating 4.3/5 5,397 reviews
Mercure Paris Velizy Hotel
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+ 25 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • On the outskirts of Paris and Versailles

  • Spacious rooms measuring 323 sq. ft. (30 m²)

  • Indoor heated swimming pool

  • Opposite Velizy 2 shopping center with its 180shops open 7 days a week

  • 875 yards from the T6 tram for Paris and direct bus to the Palace of Versailles by the hotel.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Solarium
  • Babysitting on request
  • Boat excursions
  • Skating rink (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Paris Velizy Hotel

22 Avenue de l Europe
78140
velizy villacoublay
france

Tel: +33139469698

Fax: (+33)1/34659521

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS :  179-291-379-30 Arrêt Vélizy 2 / Inovel Sud

  • RER :  Ligne C Station Viroflay Rive Gauche

  • TRAMWAY :  T6 Stations: Vélizy 2/Inovel Parc

  • By plane

    CHARLES DE GAULLE At 35km / 21 miles

  • By plane

    PARIS ORLY At 14km / 8 miles

  • By car

    A86 INOVEL PARC At 1km / 0 miles

  • By train

    CHAVILLE VELIZY At 7km / 4 miles

GPS :48.778812, 2.21573

Our accommodations

Spacious and contemporary rooms (312 sq. ft. [29 m²]), all equipped with one or two large beds. Safe, minibar, tea and coffee making facilities, flat-screen TV, optional Internet connection in the room. Bathroom with bathtub and complimentary items.

Classic Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Accessible room

Classic Room with 2 double beds

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with 2 double beds

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Privilege Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

RESTAURANT M22

Type of cuisine: International

Our restaurant, M22, offers simple, tasty cuisine with cosmopolitan influences.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR LOUNGE M22

Photo non contractuelle / Strictly non binding

Relax with music in our M22 Bar Lounge. An intimate atmosphere in the morning for business breakfasts, sunny music for lunch and livelier rhythms at the end of the day for drinks with friends after work.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 132

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Mercure Paris Velizy Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,397 reviews

tripadvisor

TripAdvisor Rating 4.0/5

693 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice stay

Customer review rating 4.3/5

Maria T. Business - 23/03/2020 Confirmed reviews ALL

My cowoker told me that everything was really nice. We had a misunderstanding with the reservation, because we bought a HB but then they could provide us only the breakfast. But, they were really nice and we clarified the situation.

Customer review rating 4.3/5

Anonymous Business - 09/03/2020 Confirmed reviews ALL

Agreable

Madame B., Nous vous remercions pour vos commentaires suite à votre séjour à l'hôtel Mercure Paris Vélizy. C’est avec grand plaisir que nous recevons vos compliments. Nous avons bien pris en compte votre remarque concernant le temps d'attente à votre départ. Nous disposons d'un système de "Fast Check Out". Cela consiste à déposer la clé de chambre dans la boîte prévue à cet effet à la réception de l'hôtel. Nous débitons ensuite la carte bancaire laissée en garantie à votre arrivée et nous vous envoyons la facture finale par e-mail le jour du départ. Afin d'éviter toute attente, n'hésitez pas à nous le demander lors de votre prochain séjour. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, en l’expression de nos sentiments les meilleurs. Cordialement, L'Equipe du Mercure Paris Vélizy

The overall experience was poor.

Customer review rating 4.3/5

James P. Business - 04/03/2020 Confirmed reviews ALL

We had a horrible dinner experience with long wait times, incorrect orders, over charged bill. When we requested to correct this the staff took 3-40 min to tell us they don't know how to fix this. The rooms were ok but dated and in need of at least cosmetic upgrades.

At the level of my expectations

Customer review rating 4.3/5

L. L. Business - 04/03/2020 Confirmed reviews ALL

Everything went well and as expected

Ideal location

Customer review rating 4.3/5

Olivier C. Business - 03/03/2020 Confirmed reviews ALL

Business as usual destination close to work place

Overall great place to stay with family!

Customer review rating 4.3/5

Supriya Families - 02/03/2020 Confirmed reviews ALL

We had a brilliant 3 day stay at Mercure Velizy last weekend. I have no complaints and I think my family really enjoyed it. Breakfast was good, rooms were clean and spacious, swimming pool was lovely, we had it all to ourselves at the time we chose to go down... and we had easy access to trams and buses to get to most places in Paris with no issues.. Westfield was 5 minute walk from the hotel which was great for dinner options.. Walking back to the hotel from Westfield with little children felt safe. Overall, we had a brilliant time. Thanks to Mercure for making our stay comfortable.

Good stay but room service needs to be improved

Customer review rating 4.3/5

Jl Business - 28/02/2020 Confirmed reviews ALL

I regularly stay at this hotel but this time during a 5 nights stay I had three times issues with room services ; during 30 minutes I waited with no one picking the phone (even after multiple calls). I had to call three times the reception to have them at the end bringing me my food. One day I could even not order before one hour and a half because kitchen was closed (even for 24h/24 meals). So excellent hotel but room service definitely must be improved (some days it was perfect but some others it was a terrible experience).

Great Stay for Business Meetings in Velizy

Customer review rating 4.3/5

Joe K. Business - 25/02/2020 Confirmed reviews ALL

We have annual meetings at Dassault Systemes in Velizy and regularly stay at this hotel. The location of the hotel plus the very good restaurant and bar are the main reasons we continue to come back to this hotel. This year was another great stay.

Very old worn and torn rooms

Customer review rating 4.3/5

Anonymous Business - 18/02/2020 Confirmed reviews ALL

This hotel is in urgent need of some serious maintenance

Excellent Hotel

Customer review rating 4.3/5

Vernon Business - 17/02/2020 Confirmed reviews ALL

Nice hotel to stay at as it is conveniently located near to a shopping mall. Easy to travel from to Versailles.

Customer review rating 4.3/5

Silvia S. Business - 09/02/2020 Confirmed reviews ALL

Too much tourist group stay. I travel for businessp

Comfortable, convenient

Customer review rating 4.3/5

Anonymous Business - 05/02/2020 Confirmed reviews ALL

Door does not close tight by itself, needs to pull hard Should provide body lotion

Excellent location

Customer review rating 4.3/5

Ronald V. Business - 04/02/2020 Confirmed reviews ALL

Staff was very helpful

Dear MisterVENZIN, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Vélizy. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Paris Vélizy Team

It was perfect for us. Our data center is just about 2 minutes walk at Zayo. Also food and shopping just across the street.

Customer review rating 4.3/5

David F. Business - 04/02/2020 Confirmed reviews ALL

The room was perfect, the bed was just right. The Breakfast was excellent..

Dear Mister F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Vélizy. We will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Paris Vélizy Team

Expensive

Customer review rating 4.3/5

Michael H. Business - 04/02/2020 Confirmed reviews ALL

To expensive what you get for

Always a good stay for me

Customer review rating 4.3/5

Michael S. Business - 02/02/2020 Confirmed reviews ALL

As with the many previous times that I have stayed, it is always a great experience. Friendly, professional staff and comfortable rooms

Dear Mister S., Thank you for sharing your experience at the Hôtel Mercure Paris Vélizy. We will share your good feedback with our team. We hope to see you soon. Sincerely, The Mercure Paris Vélizy Team

Disappointed by the cost of the early check-in

Customer review rating 4.3/5

Anonymous Business - 31/01/2020 Confirmed reviews ALL

Bar area is pleasant, good breakfast choice. I arrived 1h30 prior to check-in time and was told there would be a 50 EUR charge for early check-in. The other hotels I have stayed in before in the same area do not have this policy and I was disappointed that the hotel made no effort in that perspective. I understood that had I had a higher fidelity status, I might have been able to get a free early check-in. After spending the night in a plane from the US to France, I would have liked to benefit from an early check-in. The elevator did not function properly during my 4 days stay in the hotel. Being on the 1st floor, I was happy to take the steps but I believe for the comfort of all guests, the elevator should have been fixed as a matter of urgency

back to the future

Customer review rating 4.3/5

Tom Business - 30/01/2020 Confirmed reviews ALL

old amenities, lifts not working, staff friendly but not properly trained

Good Room Size

Customer review rating 4.3/5

Shruti K. Business - 29/01/2020 Confirmed reviews ALL

Good stay.

Unclean room, missing / damaged items upon arrival.

Customer review rating 4.3/5

Michael V. Business - 28/01/2020 Confirmed reviews ALL

I was disappointed with my stay this time around. Normally, I have no issues, however this time I entered my room for the first time to discover a broken shelf on the bedside table (on the ground still), the lamp did not work. I also found a candy cane under the bed and an old sock. Clearly, the rooms are not being cleaned to their normal level. The front desk was not very responsive, even after they were shown the various photos of what I found.

Dear Mr V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Vélizy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Vélizy, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I will check with the reception, they should give you an other room. Once again I'm trully sorry about this, I will upgrade you for your next stay with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mathieu REY Front Office Manager
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