Mercure Paris Velizy Hotel 4 stars

Customer review rating (ALL Rating) 3.6/5 967 reviews

Mercure Paris Velizy Hotel - Image 1
Mercure Paris Velizy Hotel - Image 2
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Description

Hotel extras

  • Certified ALLSAFE

  • Just outside Paris and Versailles

  • Heated indoor pool and sunny terrace

  • Opposite Westfield Vélizy 2 shopping centre - 180 shops open 7 days a week

  • 875 yards from the T6 tram for Paris and direct bus to the Palace of Versailles by the hotel.

Our accommodation(s)

Hotel location

Mercure Paris Velizy Hotel

22 Avenue de l Europe
78140 VELIZY VILLACOUBLAY
France

GPS:48.778812, 2.21573

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT M22

Our restaurant, M22, offers simple, tasty cuisine with cosmopolitan influences.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  967 reviews

TripAdvisor Rating  3.7/5  867 reviews

Customer review rating 0.5/5

Jason M. B. Business - Confirmed reviews ALL

My room was substantially below 20 and could not warm up leading to me getting sick.

Dear JASON M. B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Vélizy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 1.0/5

Markus M. Business - Confirmed reviews ALL

The Hotel is completely outdated and damaged. The windows are not closing (we had -4 degrees outside), the heating is not working properly. One elevator is broken since weeks. Ground Floor Restroom two of three Pissoirs are broken since weeks. In the stair cases the blaster is falling from the walls, etc. etc. Its's a joke to take 135 € for this !!!!

Dear MARKUS M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Vélizy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 0.5/5

M. S. Families - Confirmed reviews ALL

The toilet and bathroom were too dirty and too damaged

Cher M. S., Nous vous remercions d'avoir partagé votre expérience. Nous sommes ravis que notre emplacement ait été à votre satisfaction. Cependant, nous regrettons sincèrement que la propreté et l'état de la salle de bain n'aient pas répondu à vos attentes. Votre retour est précieux pour nous. Cordialement, Hôtel Mercure Paris Vélizy

Customer review rating 1.0/5

Lene M. Business - Confirmed reviews ALL

No heating in the room… Like an ice box !

Chère Lene M., Nous vous remercions d'avoir pris le temps de partager vos impressions. Nous sommes désolés d'apprendre que la température de votre chambre n'était pas à la hauteur de vos attentes. Votre confort est notre priorité et nous prenons ces retours très au sérieux. Cordialement, Hôtel Mercure Paris Vélizy

Customer review rating 2.0/5

Ben D. Business - Confirmed reviews ALL

Fire alarm in the middle of the night and no electricity since then. Very unpleasant, and I had to look for alternative accommodation

Cher Ben D., Nous regrettons sincèrement les désagréments rencontrés durant votre séjour, notamment la panne d'électricité et l'alarme incendie. Votre confort est notre priorité, et nous comprenons l'impact que cela a eu sur votre expérience. Nous vous remercions pour vos commentaires. Cordialement, Hôtel Mercure Paris Vélizy

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Other web-users rate our hotel

  • 207 reviews 7.4/10 Location
  • 782 reviews 4.6/10 Room
  • 524 reviews 6.8/10 Service
  • 15 reviews 3/10 WiFi
  • 254 reviews 2.3/10 Vibe
  • 248 reviews 3.7/10 Cleanliness
  • 215 reviews 6.7/10 Breakfast
  • 190 reviews 3.1/10 Food

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