Quay West Suites Melbourne 5 stars

Customer review rating (ALL Rating) 4.8/5 1,880 reviews

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Apartment-style hotel in the heart of Melbourne, featuring outstanding views of the city

  • Stunning 15m magnesium mineral pool with great health benefits

  • 24-hour reception and undercover secure parking

Our accommodation(s)

Suite

1 Bedroom Superior Suite, 1 King or Queen Bed, Floors 4 - 9, Kitchen, Balcony

  • 3 pers. max
  • 52 / 559 sq ft
  • Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)
  • Most of the accommodation: Balcony

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Hotel location

Quay West Suites Melbourne

26 Southgate Avenue, Southbank
3006 MELBOURNE
Australia

GPS:-37.820398, 144.96709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

JARRAH BREAKFAST

Jarrah offers a café style breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,880 reviews

TripAdvisor Rating  4.6/5  1,534 reviews

Customer review rating 4.5/5

Maria B. C. Families - Confirmed reviews ALL

It was great experience, very pleasant and staff are very accommodating

Dear Maria, Thank you for your kind words regarding our location, cleanliness, and the helpfulness of our staff. We are delighted to hear that your experience with us was pleasant and enjoyable. Goodbye and best regards, Quay West Suites Melbourne

Customer review rating 4.0/5

Kristine Y. Families - Confirmed reviews ALL

The staff were friendly at reception The eggs at the breakfast buffet were dreadful and powdered eggs. There were no water glasses had to wait 15 mins for a glass the coffee took 30 mins which was way too long also.

Dear Kristine, Thank you for your positive feedback regarding our location and the friendliness of our reception staff. We appreciate your comments about the breakfast experience and will take them into account for future improvements. Your feedback is invaluable to us. Goodbye and best regards, Quay West Suites Melbourne

Customer review rating 4.0/5

Judy J. Couples - Confirmed reviews ALL

We stayed 4 nights. The lounge furniture needs replacing. The black arm chairs seats have no support. You sit and sag into them. The couch in room 1510 was like sitting on rocks. the cutlery is a mis-match of bits and not enough.

Dear Judy, Thank you for your feedback regarding your recent stay. We appreciate your comments about the lounge furniture and cutlery. Your insights are invaluable as we continually aim to enhance our guests' experience. Goodbye, Quay West Suites Melbourne

Customer review rating 4.5/5

Karen K. Families - Confirmed reviews ALL

Easy to book and apartment was great A little dated but very clean and tidy

Dear Karen, Thank you for your kind feedback. We are pleased to hear that you enjoyed our convenient location and found your apartment to be clean and tidy. We appreciate your comments regarding the decor and will take them into consideration as we continue to enhance our offerings. Goodbye and best regards, Quay West Suites Melbourne

Customer review rating 5.0/5

Lisa H. Friends - Confirmed reviews ALL

Stephen and front office staff are fabulous and so helpful. Second stay and will do so again.

Dear Lisa, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our location and found our penthouse stunning. It is also wonderful to know that Stephen and our front office staff contributed to your positive experience. Best regards, Quay West Suites Melbourne

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Other web-users rate our hotel

  • 1,013 reviews 9.7/10 Location
  • 1,152 reviews 8.8/10 Room
  • 1,152 reviews 9.5/10 Service
  • 20 reviews 2.6/10 WiFi
  • 461 reviews 8.3/10 Comfort
  • 399 reviews 7.8/10 Breakfast
  • 328 reviews 8.7/10 Cleanliness
  • 295 reviews 8.1/10 Amenities

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