The Sebel Brisbane 4.5 stars

Customer review rating (ALL Rating) 4.4/5 1,736 reviews

Best price
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The Sebel Brisbane - Image 1
The Sebel Brisbane - Image 2
The Sebel Brisbane - Image 3
The Sebel Brisbane - Image 4
Cnr Albert and Charlotte Street, 4000 BRISBANE, Australia

Description

Hotel extras

Offering apartment-style living with all the convenient facilities of a hotel, The Sebel Brisbane features onsite restaurant & bar, a sun-drenched recreation deck with heated lap pool, sauna and a fitness centre. Paid parking is available.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Studio

Premium Studio Hotel Room

Photo out of - Premium Studio Hotel Room

Guaranteed high floor with view of the Brisbane city skyline. Featuring Premium amenities including Nespresso pod machine, these studio rooms are the perfect setting for a relaxing stay

  • Views:

    City View

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Illy coffee machine
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 30 m² / 322 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View
See availabilities

Apartment

One Bedroom Premium Apartment

Photo out of - One Bedroom Premium Apartment

A Premium experience with a view of the Brisbane skyline from your own balcony. Featuring fully equipped kitchen and Premium amenities including Nespresso pod machine, these apartments are everything you need for a pleasant stay

  • Views:

    City View

Max. number of persons
4
Area
From 59 m² / 635 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Mini Bar
  • Pots/Pans/Dishes
  • Espresso machine
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

Two Bedroom Standard Apartment

Photo out of - Two Bedroom Standard Apartment

Spaciously designed (93sqm) perfect for families, friends or sharing colleagues - 1 bedroom apartment and interconnecting studio, kitchen, laundry, living area, balcony, separate bedrooms and 2 bathrooms. Bedding is 2 kings or 1 king & 2 single beds.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 93 m² / 1001 sq ft

Bedding

King size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

Two Bedroom Premium Apartment

Photo out of - Two Bedroom Premium Apartment

A premium experience with guaranteed high floor and city views. Facilities include kitchen, laundry, 2 separate separate bedroom & a living room with balcony, Nespresso Pod machine and premium bathroom amentities and complimentary bottled waters

  • Views:

    City View

Max. number of persons
6
Area
From 93 m² / 1001 sq ft

Bedding

King size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Mini Bar
  • Pots/Pans/Dishes
  • Espresso machine
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

The Sebel Brisbane

Cnr Albert and Charlotte Street
4000 BRISBANE
Australia

GPS:-27.471141, 153.02714

Telephone
Fax +61 7 3211 0299
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 101 rooms
  • 100 non-smoking rooms
  • 30 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte Additional charge

Business

5 Meeting rooms

Business Center

  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Stroller available

Well-being

Outdoor swimming pool

  • Outside
  • On site

Hotel Gymnasium

  • On site
  • Sauna room
  • On site
  • Indoor parking
  • Private
  • No parking space
  • Max Limited Height: 2.1 m / 6.89 ft

  • Parking pricing: 45 AUD 45 AUD Per day

Security

  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

THE CROFT HOUSE

Photo out of - THE CROFT HOUSE

A taste of the country in the heart of the Brisbane. The Croft House has all of your needs covered - fresh barista made coffee, à la carte café dining, grab-to-go, bar snacks of an afternoon and bistro style dining of an evening.

Cooking style
Bistro
Capacity
50
Accessibility
Accessible service
4000 Brisbane, Australia
Telephone +61 7 3224 3549
Menu PDF
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Thematic parties and animation

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Visa

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

A taste of the country in the heart of the Brisbane. The Croft House has all of your needs covered - fresh barista made coffee, à la carte café dining, grab-to-go, bar snacks of an afternoon and bistro style dining of an evening.

Situated close to Brisbane Botanic Gardens, The Sebel Brisbane offers the ideal location for beautiful Brisbane weddings. The hotel features elegant event space, exceptional facilities and a specialist wedding coordinator to ensure each moment is perfect.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,736 reviews

Customer review rating 3.5/5

Calum H. Couples - Confirmed reviews ALL

Dear Calum, Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed our convenient location and found both the check-in and check-out process easy and seamless. Sometimes an uneventful stay is exactly what’s needed, and we’re glad we could provide a comfortable, hassle-free experience. We also appreciate your feedback regarding the cost of onsite parking and understand this can add considerably to the overall cost of a stay. Thank you again for choosing The Sebel Brisbane, and we hope to welcome you back again in the future! Warm Regards, The Sebel Brisbane

Customer review rating 3.5/5

Mejame P. P. Business - Confirmed reviews ALL

Dear Mejame P. P., Thank you for your feedback and for sharing your comments regarding the receipt. As this was part of a group booking and the accommodation charges were not physically processed by the hotel against your card, we are unable to provide a receipt for the accommodation payment. The group organiser or booking contact who arranged the group booking would need to provide you with the relevant receipt for your records. We’re pleased to see that you enjoyed the comfort of the accommodation and breakfast, and we appreciate your positive feedback across several areas of your stay. We apologise for the inconvenience caused regarding the receipt and hope this clarifies the process. Warm Regards, Chris Duty Manager The Sebel Brisbane

Customer review rating 5.0/5

Tiffany S. Families - Confirmed reviews ALL

Dear Tiffany, Thank you for your fantastic review and perfect score! We’re delighted to hear you enjoyed your stay with us, from our central location and comfortable room to your experience in the restaurant. A special thank you for recognizing Andrio and Mellieha. It’s wonderful to know their assistance prior to your arrival helped create such a positive experience from the very beginning. We’ll be sure to share your kind words with them and the wider team. Thank you again for choosing The Sebel Brisbane. We look forward to welcoming you back for another great stay! Warm Regards, Evie Front Office Duty Manager

Customer review rating 4.5/5

Liz M. Couples - Confirmed reviews ALL

Dear Liz, Thank you for the lovely feedback and for your 90/100 rating. We’re pleased to hear that you found the room comfortable and the hotel conveniently located. It’s especially nice to know that the check-in and departure processes were seamless and that our team made a positive impression throughout your stay. We appreciate your 8/10 recommendation and your support as an ALL Accor member. We hope to have the pleasure of welcoming you back to The Sebel Brisbane on your next visit. Warm Regards, Chris Duty Manager The Sebel Brisbane

Customer review rating 3.0/5

Claire A. Business - Confirmed reviews ALL

Dear Claire, Thank you for taking the time to share your feedback following your recent stay with us. While I am pleased to hear that you found our team to be a highlight of your stay, I am very sorry that other aspects of your experience did not meet your expectations. I sincerely apologise for your dining experience. Waiting over an hour for your meal, receiving your steak incorrectly cooked, and feeling let down by the service is certainly not the standard we strive to deliver. I have shared your comments with our Restaurant Manager so they can review what occurred with the team and use your feedback to improve both service and food quality. I also appreciate your comments regarding the condition of our apartments and the breakfast offering. Feedback such as yours is important as we continue to identify areas where we can improve the guest experience. Thank you again for your valued feedback. We hope to have the opportunity to welcome you back in the future and provide you with a much more enjoyable stay. Kind regards, Hannah Jones Front Office Manager The Sebel Brisbane

Dear Calum, Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed our convenient location and found both the check-in and check-out process easy and seamless. Sometimes an uneventful stay is exactly what’s needed, and we’re glad we could provide a comfortable, hassle-free experience. We also appreciate your feedback regarding the cost of onsite parking and understand this can add considerably to the overall cost of a stay. Thank you again for choosing The Sebel Brisbane, and we hope to welcome you back again in the future! Warm Regards, The Sebel Brisbane

Customer review rating 3.5/5

Mejame P. P. Business - Confirmed reviews ALL

Hard to get a receipt so I can assign to my credit card

Dear Mejame P. P., Thank you for your feedback and for sharing your comments regarding the receipt. As this was part of a group booking and the accommodation charges were not physically processed by the hotel against your card, we are unable to provide a receipt for the accommodation payment. The group organiser or booking contact who arranged the group booking would need to provide you with the relevant receipt for your records. We’re pleased to see that you enjoyed the comfort of the accommodation and breakfast, and we appreciate your positive feedback across several areas of your stay. We apologise for the inconvenience caused regarding the receipt and hope this clarifies the process. Warm Regards, Chris Duty Manager The Sebel Brisbane

Customer review rating 5.0/5

Tiffany S. Families - Confirmed reviews ALL

We enjoyed our stay at The Sebel in Brisbane. Great location, room and restaurant.

Dear Tiffany, Thank you for your fantastic review and perfect score! We’re delighted to hear you enjoyed your stay with us, from our central location and comfortable room to your experience in the restaurant. A special thank you for recognizing Andrio and Mellieha. It’s wonderful to know their assistance prior to your arrival helped create such a positive experience from the very beginning. We’ll be sure to share your kind words with them and the wider team. Thank you again for choosing The Sebel Brisbane. We look forward to welcoming you back for another great stay! Warm Regards, Evie Front Office Duty Manager

Customer review rating 4.5/5

Liz M. Couples - Confirmed reviews ALL

Comfortable room and convenient access

Dear Liz, Thank you for the lovely feedback and for your 90/100 rating. We’re pleased to hear that you found the room comfortable and the hotel conveniently located. It’s especially nice to know that the check-in and departure processes were seamless and that our team made a positive impression throughout your stay. We appreciate your 8/10 recommendation and your support as an ALL Accor member. We hope to have the pleasure of welcoming you back to The Sebel Brisbane on your next visit. Warm Regards, Chris Duty Manager The Sebel Brisbane

Customer review rating 3.0/5

Claire A. Business - Confirmed reviews ALL

Great customer service, the staff were the best thing about the stay. The hotel is a bit rundown for a 4.5 star hotel and had an awful dining experience in the hotel restaurant - avoid the steak, also terrible customer experience in the restaurant, waited an hour plus for dinner for the steak to be cooked incorrectly.

Dear Claire, Thank you for taking the time to share your feedback following your recent stay with us. While I am pleased to hear that you found our team to be a highlight of your stay, I am very sorry that other aspects of your experience did not meet your expectations. I sincerely apologise for your dining experience. Waiting over an hour for your meal, receiving your steak incorrectly cooked, and feeling let down by the service is certainly not the standard we strive to deliver. I have shared your comments with our Restaurant Manager so they can review what occurred with the team and use your feedback to improve both service and food quality. I also appreciate your comments regarding the condition of our apartments and the breakfast offering. Feedback such as yours is important as we continue to identify areas where we can improve the guest experience. Thank you again for your valued feedback. We hope to have the opportunity to welcome you back in the future and provide you with a much more enjoyable stay. Kind regards, Hannah Jones Front Office Manager The Sebel Brisbane

Customer review rating 5.0/5

Tanya K. Couples - Confirmed reviews ALL

We arrived earlier then we anticipated and the staff Erin I think her name was she was pregnant, anyway she was lovely and friendly and very accommodating, our room was ready earlier then said so luckily we got straight in to our apartment which they upgraded to my surprise.

Dear Tanya, Thank you for your fantastic review! We’re delighted to hear you had such an awesome stay and that our team was able to make your early arrival a smooth and welcoming experience. It’s wonderful that your apartment was ready ahead of time and that the unexpected upgrade added an extra special touch to your visit. We’ll be sure to share your lovely comments with the team member who assisted you—recognition like this is always greatly appreciated. Thank you again for the perfect score, and we look forward to welcoming you back to The Sebel Brisbane for another wonderful stay! Warm Regards, Evie Front Office Duty Manager

Customer review rating 5.0/5

Gary W. Couples - Confirmed reviews ALL

The Sebel Brisbane is like a “home away from home” for my wife and I when we travel to Brisbane from the Sunshine Coast.

Dear Gary, Thank you so much for your wonderful review and continued support! We’re delighted to hear that The Sebel Brisbane has become a “home away from home” for you and your wife when visiting from the Sunshine Coast. It’s especially lovely to know you consistently enjoy our friendly service, clean rooms and central location. We truly value your loyalty and look forward to welcoming you both back for many more comfortable stays! Warm Regards, Evie Front Office Duty Manager

Customer review rating 4.5/5

Jessie P. Families - Confirmed reviews ALL

Staff always helpful and friendly

Dear Jessie, Thank you for your lovely review! We’re delighted to hear you had a comfortable stay and that our team were consistently helpful and friendly throughout your visit. Your kind words are greatly appreciated and will be shared with the team. We look forward to welcoming you back to The Sebel Brisbane again soon! Warm Regards, Evie Front Office Duty Manager

Customer review rating 5.0/5

Karen H. Families - Confirmed reviews ALL

Easy access, central location, fabulous stay

Dear Karen, Thank you for your wonderful review and for choosing to stay with us at The Sebel Brisbane. We are delighted to hear you had such a fabulous stay and enjoyed our central location, accommodation, and the service provided by our team. It is especially pleasing to know that you found your apartment clean and comfortable, and that our sustainability initiatives were appreciated. Thank you as well for your loyalty as a Gold ALL member. We truly value your continued support and are so pleased that you would recommend both our hotel and the ALL loyalty programme. We look forward to welcoming you and your family back for another enjoyable stay in the near future. Kind regards, Hannah Jones Front Office Manager The Sebel Brisbane

Customer review rating 4.0/5

Brett L. Business - Confirmed reviews ALL

Overall happy with the stay. Room servicing was a little haphazard, one day the cups weren't cleaned, another day they didn't replenish the coffee & tea supplies, every day they replaced the towels even though I hang them up every day as you suggest, to save the planet.

Dear Brett, Thank you for taking the time to share your feedback. We’re pleased to hear you were happy with your stay overall and particularly enjoyed our friendly team and convenient location. We do apologise for the inconsistencies with the servicing of your room. Cups should be cleaned and amenities replenished appropriately, and we understand your frustration regarding the towels being replaced despite following our sustainability guidance by hanging them up for reuse. Your comments highlight an area where we need to ensure our practices better align with the message we provide to our guests. Thank you for bringing this to our attention. We’ll share your feedback with our housekeeping team, and we hope to welcome you back for an even smoother stay next time. Warm Regards, Evie Front Office Duty Manager

Customer review rating 4.5/5

John R. Families - Confirmed reviews ALL

Well located. Good comfortable beds and excellent restaurant.

Dear John, Thank you for the lovely feedback and for your 90/100 rating. It’s great to know that our location suited your visit and made it convenient to get around Brisbane. We’re also pleased that you enjoyed the comfort of our beds and had a positive experience dining at The Croft. We appreciate your kind comments across the hotel, including the ease of booking online, and your 9/10 recommendation. Thank you for staying with us, and we look forward to having you back at The Sebel Brisbane. Warm Regards, Chris Duty Manager The Sebel Brisbane

Customer review rating 4.0/5

Priyanka P. Business - Confirmed reviews ALL

Overall good experience, very clean, well-organised, could have two-way switches, modern AC equipments

Dear Priyanka , Thank you for sharing your feedback and for the positive 80/100 rating. We’re pleased to hear that you found your stay clean, well-organised and that our team, check-in and departure experience all met your expectations. We also appreciate your comments regarding the two-way switches and the air conditioning equipment. Feedback like this is helpful when considering future improvements to our rooms and facilities. Thank you again for choosing The Sebel Brisbane, and we hope to have the opportunity to welcome you back on your next visit. Warm Regards, Chris Duty Manager The Sebel Brisbane

Customer review rating 5.0/5

Meredith C. Business - Confirmed reviews ALL

Loved our stay - great location and we were well looked after!

Dear Meredith, Thank you for the lovely feedback and for the perfect 100/100 rating. It’s wonderful to hear that you found your room comfortable and had everything you needed for your stay. We’re especially pleased that our team made you feel well looked after and that their professionalism and helpfulness stood out. It’s also great to know that you enjoyed our location and had such a positive overall experience. Thank you for your 10/10 recommendation and continued support as a Gold member. We look forward to welcoming you back to The Sebel Brisbane again soon. Warm Regards, Chris Duty Manager The Sebel Brisbane

Customer review rating 4.5/5

Jay T. Families - Confirmed reviews ALL

good customer service and helpful

Dear Jay, Thank you for your wonderful review! We’re delighted to hear you received great service and found our team helpful throughout your stay. Providing friendly and attentive service is incredibly important to us, so your kind words are greatly appreciated. Thank you for choosing The Sebel Brisbane, and we look forward to welcoming you back again soon! Warm Regards, Evie, Front Office Duty Manager

Customer review rating 4.0/5

Anthony R. Business - Confirmed reviews ALL

Good overall experience, nice hotel, parking, check in all good. Only one gripe, guys state of the carpet in the Apartment is shocking and detracts from the whole experience. Seriously you need to sort that out. Such a simple thing to replace the carpet and lift the standard of the guest experience.

Dear Anthony, Thank you for taking the time to share your feedback following your stay at The Sebel Brisbane. We are pleased to hear that you enjoyed our central location, your apartment, parking facilities, and the smooth check-in experience. It is great to know that overall your stay was a positive one. We appreciate you bringing your comments regarding the carpet condition in the apartment to our attention. We understand how important the presentation and condition of our apartments are to the overall guest experience, and your feedback has been shared with our team for review as we continue to look at opportunities to enhance our property. Thank you again for your feedback and for your loyalty as an ALL Accor Gold member. We hope to have the opportunity to welcome you back and provide an even better experience on your next visit. Kind regards, Hannah Jones Front Office Manager The Sebel Brisbane

Customer review rating 4.0/5

Phin L. Business - Confirmed reviews ALL

Clean and spacious but a bit outdated, overall still very good experience, breakfast was excellent too

Dear Phin, Thank you for taking the time to share your feedback! We’re pleased to hear you had a comfortable stay and enjoyed our convenient location, spacious and clean accommodation, and especially the excellent breakfast. We also appreciate your comments regarding the apartment feeling a little dated. Feedback like this is valuable as we continue to look for ways to improve and enhance our guest experience. Thank you again for your review, and we hope to welcome you back to The Sebel Brisbane again soon! Warm Regards, Evie Front Office Duty Manager

Customer review rating 5.0/5

Craig S. Business - Confirmed reviews ALL

Good size apartment, very clean and comfortable. Staff are always friendly and helpful.

Dear Craig, Thank you for your fantastic review and perfect score! We’re delighted to hear you enjoyed the spacious, clean and comfortable apartment, as well as our convenient location. It’s especially wonderful to know our team continues to make a positive impression with their friendly and helpful service. We truly appreciate your kind feedback and look forward to welcoming you back to The Sebel Brisbane again soon! Warm Regards, Evie Front Office Duty Manager

Customer review rating 5.0/5

Matt P. Business - Confirmed reviews ALL

Excellent

Dear Matt, Thank you for taking the time to share your wonderful feedback following your recent business stay at The Sebel Brisbane. We are delighted to hear that you had an excellent experience from start to finish and that you rated your booking, arrival, accommodation, cleanliness, our team, WiFi, and departure so highly. It's also fantastic to know you would recommend both our hotel and the ALL – Accor Live Limitless loyalty programme. Your kind comments mean a great deal to our team, and I will be sure to share your feedback with everyone. Recognition like yours is incredibly rewarding and encourages us to continue delivering exceptional experiences to all of our guests. Thank you again for choosing to stay with us. We truly appreciate your loyalty as an ALL member and look forward to welcoming you back to The Sebel Brisbane on your next visit. Kind regards, Hannah Jones Front Office Manager The Sebel Brisbane

Customer review rating 5.0/5

Keith M. Business - Confirmed reviews ALL

Clean rooms plenty of space

Dear Keith, Thank you for taking the time to share your fantastic feedback following your recent stay at The Sebel Brisbane. We are delighted to hear that you enjoyed our central location and found your apartment to be clean, spacious, and comfortable. It's wonderful to know that your experience, from booking through to check-out, met your expectations and that our team helped make your business trip an enjoyable one. Feedback like yours is greatly appreciated and will be shared with the team. We hope to have the pleasure of welcoming you back to The Sebel Brisbane again soon. If you travel with us regularly, we also encourage you to join ALL – Accor Live Limitless to enjoy exclusive member benefits on future stays. Kind regards, Hannah Jones Front Office Manager The Sebel Brisbane

Customer review rating 5.0/5

David W. Couples - Confirmed reviews ALL

Fantastic staff and so easy to converse with. My wife was unwell and the staff couldn’t be more helpful. They provided a rollaway bed for me so that my wife could have the bedroom. We arrived early and that was not a problem. We could park our car and they sent me a message when our room was ready. 2 hours before normal check in. Nothing was a problem. This is our go to hotel every time we are in Brisbane.

Dear David, Thank you for such a wonderful review and for making The Sebel Brisbane your go-to hotel when visiting Brisbane. It’s particularly lovely to hear how our team was able to assist while your wife was unwell and help make the stay a little more comfortable for both of you. We’re glad the rollaway bed, early arrival and parking arrangements all worked well, and that our team could keep you updated as soon as your room was ready. We’re also pleased you enjoy our central location, making it easy to explore South Bank, the river, shopping and Brisbane’s many restaurants. Your kind comments about our HSK and room service are greatly appreciated as well. Thank you again for your loyalty, your 10/10 recommendation and for choosing to stay with us time and time again. We look forward to welcoming you both back to The Sebel Brisbane on your next visit. Warm Regards, Chris Duty Manager The Sebel Brisbane

Other web-users rate our hotel

  • 678 reviews 9.7/10 Location
  • 885 reviews 6.9/10 Room
  • 929 reviews 9/10 Service
  • 16 reviews 3.1/10 WiFi
  • 324 reviews 6.2/10 Cleanliness
  • 127 reviews 6.8/10 Breakfast
  • 57 reviews 8.2/10 Pool

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