ibis budget Edinburgh Park 2 stars

Customer review rating (ALL Rating) 4.1/5 958 reviews

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Description

Hotel extras

  • On-site parking available (charge applies, first-come, first-served)

  • All rooms feature AC and complimentary premium Wi-Fi for ALL members

  • Unlimited continental buffet breakfast available

  • Enjoy a selection of drinks and snacks at the on-site café

  • Gyle Centre tram stop next to the hotel offers direct link to Airport and city centre

Our accommodation(s)

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Hotel location

ibis budget Edinburgh Park

Edinburgh Business Park, 6 Lochside View
EH12 9DH EDINBURGH
United Kingdom

GPS:55.937871, -3.320634

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

FRAICHE

24/7 menu approach with hot and cold refreshments (pizza,sandwiches, pastries, etc.) are available whenever you need them

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  958 reviews

TripAdvisor Rating  3.8/5  2,051 reviews

Customer review rating 5.0/5

Lesley B. Couples - Confirmed reviews ALL

We were late check in.. hassle free & free coffee All staff very helpful & professional

Dear Lesley, Thank you for your positive feedback. We are pleased to hear that your check-in experience was hassle-free and that you enjoyed the complimentary coffee. Our team strives to provide professional service, and we look forward to welcoming you back in the future. Best regards, Rosa ibis budget Edinburgh Park

Customer review rating 1.0/5

Yi H. L. Friends - Confirmed reviews ALL

I checked in before arriving at the hotel but the personnel informed us that his colleague gave our keys to other guests. I was then given a different room. Later, the personnel knocked on my door and asked if I was related to the guests that took my room. I said no and the personnel told me not to unpack and just chill and he would come back if I needed to change my room. I waited for a while but it's ridiculous as it was quite late and I couldn't rest. I went back to the lobby and asked for clarification. Finally, the personnel said that I could unpack and rest. It's rather unprofessional as it's common sense to ask the guests for proofs of identification like passports or ID before handing them the room keys. The room key holder in my room also fell down when I first inserted my card into it.

Dear Yi H. L., Thank you for taking the time to share your experience during your recent stay with us. I sincerely apologize for the confusion you encountered at check-in regarding your room assignment. It is our priority to ensure that all guests have a seamless arrival experience, and I regret that we fell short in this instance. Regarding the situation with your room keys, I appreciate your feedback on the importance of verifying guest identification. We strive to maintain high standards of professionalism, and your comments will be used to enhance our procedures. Additionally, I am sorry to hear about the issue with the room key holder; this should not have occurred and will be addressed accordingly. Thank you for your understanding, and I hope you will consider staying with us again in the future. Best regards, ibis budget Edinburgh Park

Customer review rating 4.0/5

Syed F. R. Families - Confirmed reviews ALL

Very conviniently located closer to airport and tram station. Morrision is also at walking distance. A third bunker bed was unnecessary in a simple twin bed or this is what was available to us.

Dear Syed F. R., Thank you for sharing your positive experience. We are pleased to hear you appreciated our convenient location. Regarding the room configuration, we offer various layouts to accommodate different needs, and we appreciate your feedback on the bunk bed arrangement. Goodbye and best regards, Rosa ibis budget Edinburgh Park

Customer review rating 3.5/5

Xxx M. Families - Confirmed reviews ALL

It was one of the decent IBIS budget experience but very expensive for the quality of rooms.

Dear Xxx M., Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about our convenient location. We understand your concerns about pricing and strive to offer competitive rates while maintaining our standards of service and comfort. Best regards, ibis budget Edinburgh Park

Customer review rating 4.5/5

Alan C. Couples - Confirmed reviews ALL

We stayed in a small, cozy room with all the basics. It is close to the airport, 15 minutes approx. by tram, whose stop is 5 minutes from the hotel. The TV wasn't working, but they gave us a new remote control which solved the problem. Unfortunately, the fire alarm went off at 6 a.m. in the whole the building, but it was just smoke caused by a guest and didn't turn into a fire.

Dear Alan, Thank you for sharing your experience with us. We are pleased to hear that you found our hotel cozy and conveniently located near the airport. We apologize for the inconvenience caused by the fire alarm; safety is our utmost priority, and we appreciate your understanding in this matter. We are also glad that the issue with the television was resolved promptly with a new remote control. Your feedback is invaluable as we strive to enhance our guest experience. Thank you once again for your review. We look forward to welcoming you back in the future. Best regards, Rosa ibis budget Edinburgh Park

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Other web-users rate our hotel

  • 2,602 reviews 9.1/10 Location
  • 2,611 reviews 5.3/10 Room
  • 1,703 reviews 8.8/10 Service
  • 53 reviews 8.8/10 WiFi
  • 1,057 reviews 6.9/10 Cleanliness
  • 969 reviews 6.6/10 Value
  • 823 reviews 5.4/10 Breakfast

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