Parc Beaumont Hotel & Spa Pau - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.8/5 786 reviews

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Description

Hotel extras

  • A verdant haven in the middle of town

  • Refined cuisine in a cozy atmosphere

  • Spa and beauty area: a haven of relaxation in the heart of the hotel

  • Family rooms and suites with balcony or terrace

  • Amazing view of Beaumont Park

Our accommodation(s)

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Hotel location

Parc Beaumont Hotel & Spa Pau - MGallery Collection

1 Avenue Edouard VII
64000 Pau
France

GPS:43.296944, -0.358889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Le Jeu de Paume

At "Le Jeu de Paume", chef Alexandre Paget provides tasty and trendy cuisine, which emphasizes local and seasonal products. Outside, the sun's rays light up the park for a relaxing and gourmet experience.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  786 reviews

Customer review rating 4.5/5

Franck R. Business - Confirmed reviews ALL

Great stay overall, too bad i didn't have time to visit the spa. The mattress was too soft/used on the left side of the bed so i had to move to the center (didn't try the right side).

Customer review rating 5.0/5

Owen T. Couples - Confirmed reviews ALL

The hotel itself is lovely, but the fabulous staff made it even better. We would definitely stay here again.

Customer review rating 4.5/5

Peter H. Couples - Confirmed reviews ALL

We were well looked after and had a great meal in the restaurant.

Customer review rating 2.5/5

Cecelia P. Families - Confirmed reviews ALL

Not what I expected from a hotel that is affiliated with Sofitel brands.To many issues with the rooms, eg to hot. I will not advise a gym when there’s barely any thing to work out with. Am sorry.

Dear Madam, We sincerely sorry to read the comfort of the hotel did not suit you. You reserved for standard room, and when you stepped in you immediately asked for a free upgrade. We upgraded you in superior room for free , and you informed us AC was not enough cold. We upgraded you then to a suite fro free to apologize about that. The two room moves where made within 2h, just before your first night of a stay of three. Upon check-out, you informed us, AC of the suite you occupied was not working good. We called a technician after you left the hotel, to fix an eventual disfunction. Temperature was about 20°C at minimum in the suite, for an outdoor temperature of 35°C. According healthy advises and ecological procedure to respect environement, a 10°C less difference is indicated. We were about 15°C less in your room during this exceptional heat wave we are facing in France. We absolutely understand it was not sufficient for you, but for each inquiry we gave an immediate answer to offer the best comfort. Considering also climate respect procedure engaged in our hotel, the fulfilment of our teams to offer the best service, we hope we reach the Mgallery (Accor group hotel brand as Sofitel) hospitality goals. We always try to provide the best to our clients, and we are constantly congratulated for, satisfaction is our only objective. We sincerely hope to have the opportunity to welcome you back again and change your opinion about our hotel. Kind regards, Gregory Mailles, front office manager

Customer review rating 5.0/5

Jen M. Friends - Confirmed reviews ALL

I just felt as though your hotel had it all. It was centrally located, clean, the staff was always pleasant and accommodating, and I don’t have a single complaint. Very grateful to have stayed with you all.

Other web-users rate our hotel

  • 202 reviews 9.5/10 Location
  • 324 reviews 8.7/10 Room
  • 425 reviews 9.5/10 Service
  • 167 reviews 9.2/10 Comfort
  • 162 reviews 8.9/10 Food
  • 125 reviews 9.1/10 Breakfast
  • 64 reviews 7.8/10 Cleanliness

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