Mercure Pau Palais des Sports Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 902 reviews

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Mercure Pau Palais des Sports Hotel - Image 1
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106 Avenue de l Europe, 64000 PAU, France

Description

Hotel extras

  • Fully renovated hotel

  • Charging terminals for electric vehicles

  • Pool and chill-out terrace.

  • FREE large car park

  • Restaurant with fresh, seasonal and organic produce

Our accommodation(s)

Hotel location

Mercure Pau Palais des Sports Hotel

106 Avenue de l Europe
64000 PAU
France

GPS:43.329243, -0.352751

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

La Basse Cour

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  902 reviews

TripAdvisor Rating  4.0/5  196 reviews

Certificate of excellence 2023

Average Stay

Customer review rating 2.0/5

Valerie P. Business - Confirmed reviews ALL

The hotel was comfortable and well located for my needs, jut off the motorway. However, astonishingly there was no heating on in the establishment on 30 October. I was told when I requested heating that it was not turned on yet anywhere in the hotel. This is really not acceptable.

Dear Valerie, I am very sorry for the inconvenience and as the temperatures outside are still high (more than 20° C. at the moment), our customers prefer to turn on the AC. If the room is too cold, just turn the AC off and the temperature will increase automatically. Regards, Christophe SANS, GM

Excellent stay

Customer review rating 5.0/5

Denis T. Business - Confirmed reviews ALL

Eveirtyhing is ok

Cher client, Je vous remercie vivement d'avoir pris le temps de nous évaluer positivement suite à votre séjour à l'Hôtel Mercure Pau Palais des Sports. Recevoir la note maximale est une grande fierté pour nous. Cela récompense le travail fourni chaque jour par toutes les équipes. Je ne manquerai pas de transmettre vos compliments aux services concernés. Au plaisir de vous recevoir de nouveau Benoît DURAND - Responsable Communication

Mercure Pau Palais des Sports

TripAdvisor rating 5.0/5

SWMBordeaux_France Friends getaway - TripAdvisor review

Very impressive one night stay. As Silver Loyalty Member we enjoyed our hospitality kirs. The rooms were immaculately clean and all the staff we encountered smiled and were very helpful providing excellent service. Food in restaurant and at breakfast was plentiful with good choices.

Dear customer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Pau Palais des Sports. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique stay with us Regards

Nice hotel

TripAdvisor rating 4.0/5

AlanDoheny Business - TripAdvisor review

Stayed for a business trip in the area in July. Room well appointment, and air con needed in the heat wave! Food for very nice from restaurant. Small pool but didn't use it, had some lounge chairs etc around it and looked very nice. Would stay here again.

Dear Alan, We very much appreciate your comments regarding your stay at the Hôtel Mercure Pau Palais des Sports. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique stay with us Regards

I'll be back

Customer review rating 5.0/5

Cs Solo - Confirmed reviews ALL

Perfectly located, professional staff and very comfy rooms.

Dear customer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Pau Palais des Sports. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Mercure Pau Palais Des Sports

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Other web-users rate our hotel

  • 122 reviews 9.1/10 Location
  • 282 reviews 7.5/10 Room
  • 379 reviews 9.4/10 Service
  • 116 reviews 8.8/10 Breakfast
  • 94 reviews 7.3/10 Cleanliness
  • 72 reviews 9.3/10 Vibe
  • 60 reviews 9/10 Amenities
  • 42 reviews 8.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.