Mercure Pau Palais des Sports Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 725 reviews

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Mercure Pau Palais des Sports Hotel - Image 1
Mercure Pau Palais des Sports Hotel - Image 2
Mercure Pau Palais des Sports Hotel - Image 3
Mercure Pau Palais des Sports Hotel - Image 4
106 Avenue de l Europe, 64000 PAU, France

Description

Hotel extras

  • Ideally located and easy to access

  • La Basse-Cour restaurant open 7 days a week offering a weekly-changing menu

  • FREE and secure large car park with electric vehicle charging stations

  • Opposite the CalicĂ©o wellness center (baths, spa and balneotherapy)

  • Massage room and "Cardio-Training" area

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 single beds

Photo out of - Standard Room with 2 single beds

Renovated rooms spanning 194 sq. ft., quality bedding with ERGONOMIE memory-foam mattresses, fiber optic, flat-screen 44" TV with beIN Sports and foreign channels, Nuxe welcome products & bottle of water.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Experience our enhanced-comfort room with exclusive upscale Mercure bedding, Nespresso machine and other little details that create the perfect environment for work or relaxation.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Optical fiber

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

387 ft², king-size bedding (5.9' x 6.6') ergonomic shape memory, sofa, optical fiber, 2 flat-screen 44" TVs with Bein Sport, free mini-bar drinks, Nespresso, bathrobe and slippers, Nuxe welcome products.

Max. number of persons
2
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Individual heating and air conditioning adjustment
See availabilities

Hotel location

Mercure Pau Palais des Sports Hotel

106 Avenue de l Europe
64000 PAU
France

GPS:43.329243, -0.352751

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 84 rooms
  • 3 rooms for people with reduced mobility
  • One family room
  • 4 connecting rooms
  • 84 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

6 Meeting rooms

Family

Equipements for children

  • Bottle Warmer

Well-being

Rénové Mai 2019

  • Outside
  • On site

Calicéo Pau

  • On site

Sports and leisure

Gym

  • Nearby

River rafting

  • Nearby

Cross country skiing

  • Nearby

Football

  • Nearby

Downhill skiing

  • Nearby

Kayaking

  • Nearby

Golf

  • Nearby
  • Golf course 18 holes

Gym

  • On site

Bike rack facilities

  • Nearby

Horseback riding

  • Nearby

Bodybuilding equipment/Gym

  • On site

Rafting

  • Nearby
  • On site
  • Outdoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 0.03 m / 9.84 ft

Security

  • Well-lit parking
  • Parking with security service

LA BASSE COUR

Photo out of - LA BASSE COUR

Cooking style
Bistronomy
Chef name
Pierre MOLINIER
Capacity
40
Accessibility
Accessible service
106 Avenue de l Europe, 64000 Pau, France
Telephone +33 5 59 84 95 55
Menu PDF
Find out more and book
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card
  • Cheque
  • Luncheon voucher
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • ApĂ©ritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu
Book

Our restaurant “La Basse-Cour” welcomes you every morning with a varied and tasty breakfast, served from 6:30 to 10:00 a.m. Monday to Friday and from 7:00 to 11:00 a.m. on weekends.

Fitness room open 24/7, equipped with TECHNOGYM equipment (treadmill, elliptical trainer and bike), a large TV screen, towels, a water fountain and a relaxation chair.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  725 reviews

Customer review rating 4.0/5

Rajeev D. Business - Confirmed reviews ALL

Dear Rajeev, Thank you very much for your review and we are glad that you spent a nice stay in our hotel. We hope to see you back at the Mercure in Pau and please dial 05 59 84 29 70 for your reservation or send us a mail at H0… Best Regards, Christophe SANS, General Manager

Customer review rating 5.0/5

George P. Business - Confirmed reviews ALL

Dear Georges, Thank you very much for your review and we are glad that you spent a nice stay in our hotel. We hope to see you back at the Mercure in Pau and please dial 05 59 84 29 70 for your reservation or send us a mail at H0… Best Regards, Christophe SANS, General Manager

Customer review rating 4.5/5

Carol C. Couples - Confirmed reviews ALL

Dear Carol, Thank you very much for your review and we are glad that you spent a nice stay in our hotel. We hope to see you back at the Mercure in Pau and please dial 05 59 84 29 70 for your reservation or send us a mail at H0… Best Regards, Christophe SANS, General Manager

Customer review rating 4.5/5

Jean C. Couples - Confirmed reviews ALL

Bonjour Jean, Toute l’équipe du Mercure de Pau vous remercie pour votre notation et votre commentaire qui fait très plaisir à lire et traduit la reconnaissance de notre engagement et professionnalisme à rendre votre séjour des plus enchantés. J’en profite pour ajouter que le menu de notre restaurant la « Basse-cour » (ouvert à toutes et à tous, pas seulement aux clients de l'Hôtel) change chaque semaine et il est composé de nouveautés toujours « faites maison » en privilégiant les fournisseurs de la région et en associant les fruits et légumes de saison. Alors revenez vite et profitez de notre grand parking entièrement gratuit et équipé de bornes électriques sans supplément. Nous proposons également nos très belles et grandes salles de séminaires pour vos événement professionnels ou vos banquets tels que les mariages, anniversaires, cocktails, … Nous vous informons que notre nouvelle salle de massages est accessible. Nos clients pourront ainsi profiter d’un excellent moment de détente et de relaxation (réservation en réception). Ce fut un plaisir de vous recevoir dans notre établissement et nous espérons vous accueillir de nouveau au Mercure de Pau et son restaurant la « Basse-Cour » (sur Instagram : labassecourpau). Je vous invite à composer le 05 59 84 29 70 pour votre prochaine réservation ou par mail à H0… A bientôt, Cordialement, Christophe SANS, Directeur Général

Customer review rating 3.5/5

Santiago G. Couples - Confirmed reviews ALL

Dear Santiago, Thank you very much for your review and I apologise for this failure in our chain of services. Be sure that corrective measures have been applied. We hope to see you back at the Mercure in Pau and please dial 05 59 84 29 70 for your reservation or send us a mail at H0… Best Regards, Christophe SANS, General Manager

Dear Rajeev, Thank you very much for your review and we are glad that you spent a nice stay in our hotel. We hope to see you back at the Mercure in Pau and please dial 05 59 84 29 70 for your reservation or send us a mail at H0… Best Regards, Christophe SANS, General Manager

Customer review rating 5.0/5

George P. Business - Confirmed reviews ALL

Great facilities friendly staff

Dear Georges, Thank you very much for your review and we are glad that you spent a nice stay in our hotel. We hope to see you back at the Mercure in Pau and please dial 05 59 84 29 70 for your reservation or send us a mail at H0… Best Regards, Christophe SANS, General Manager

Customer review rating 4.5/5

Carol C. Couples - Confirmed reviews ALL

The hotel was extremely clean, tge head waiter in the bar/restaurant was most courteous and the bedroom accommodation was of a very high standard. The cuisine was above standard. We are booked in again on the 12th June and are very much looking forward to that.

Dear Carol, Thank you very much for your review and we are glad that you spent a nice stay in our hotel. We hope to see you back at the Mercure in Pau and please dial 05 59 84 29 70 for your reservation or send us a mail at H0… Best Regards, Christophe SANS, General Manager

Customer review rating 4.5/5

Jean C. Couples - Confirmed reviews ALL

Week end

Bonjour Jean, Toute l’équipe du Mercure de Pau vous remercie pour votre notation et votre commentaire qui fait très plaisir à lire et traduit la reconnaissance de notre engagement et professionnalisme à rendre votre séjour des plus enchantés. J’en profite pour ajouter que le menu de notre restaurant la « Basse-cour » (ouvert à toutes et à tous, pas seulement aux clients de l'Hôtel) change chaque semaine et il est composé de nouveautés toujours « faites maison » en privilégiant les fournisseurs de la région et en associant les fruits et légumes de saison. Alors revenez vite et profitez de notre grand parking entièrement gratuit et équipé de bornes électriques sans supplément. Nous proposons également nos très belles et grandes salles de séminaires pour vos événement professionnels ou vos banquets tels que les mariages, anniversaires, cocktails, … Nous vous informons que notre nouvelle salle de massages est accessible. Nos clients pourront ainsi profiter d’un excellent moment de détente et de relaxation (réservation en réception). Ce fut un plaisir de vous recevoir dans notre établissement et nous espérons vous accueillir de nouveau au Mercure de Pau et son restaurant la « Basse-Cour » (sur Instagram : labassecourpau). Je vous invite à composer le 05 59 84 29 70 pour votre prochaine réservation ou par mail à H0… A bientôt, Cordialement, Christophe SANS, Directeur Général

Customer review rating 3.5/5

Santiago G. Couples - Confirmed reviews ALL

People with good attitude however surprised that at the bar there was nothing to have (peanuts, etc) along with my beer! And it is a 4 star hotel!

Dear Santiago, Thank you very much for your review and I apologise for this failure in our chain of services. Be sure that corrective measures have been applied. We hope to see you back at the Mercure in Pau and please dial 05 59 84 29 70 for your reservation or send us a mail at H0… Best Regards, Christophe SANS, General Manager

Customer review rating 4.5/5

Murphy S. Business - Confirmed reviews ALL

Very close to all the sports events. Walking distance

Dear S., Thank you very much for your review and we are glad that you spent a nice stay in our hotel. We hope to see you back at the Mercure in Pau and please dial 05 59 84 29 70 for your reservation or send us a mail at H0… Best Regards, Christophe SANS, General Manager

Customer review rating 4.5/5

H. H. Business - Confirmed reviews ALL

Comfortable and great food

Dear Daniel, Thank you very much for your review and we are glad that you spent a nice stay in our hotel. We hope to see you back at the Mercure in Pau and please dial 05 59 84 29 70 for your reservation or send us a mail at H0… Best Regards, Christophe SANS, General Manager

Customer review rating 5.0/5

Robert S. Couples - Confirmed reviews ALL

Clean, comfortable, good food choice and quality, friendly and helpful staff.

Dear Robert, Thank you very much for your review and we are glad that you spent a nice stay in our hotel. We hope to see you back at the Mercure in Pau for the "5 étoiles" event in october 2026 and please dial 05 59 84 29 70 for your reservation or send us a mail at H0… Best Regards, Christophe SANS, General Manager

Customer review rating 5.0/5

Florian C. Business - Confirmed reviews ALL

I would like to thank a lot the staff. I forgot my wallet in the room and they called me the afternoon to tell me about it. Unfortunately, I was already in TOulouse but they sent it to me via mail and I received it a few days after, truly appreciate the help! Thanks a lot again.

Dear Florian, Thank you very much for your review and we are glad that you spent a nice stay in our hotel and you got your wallet back. We hope to see you again at the Mercure in Pau and please dial 05 59 84 29 70 for your reservation or send us a mail at H0… Best Regards, Christophe SANS, General Manager

Customer review rating 4.0/5

Andy M. Business - Confirmed reviews ALL

It was very comfortable on the whole.

Dear Andy, Thank you very much for your review and we are glad that you spent a nice stay in our hotel.. We hope to see you back at the Mercure in Pau and please dial 05 59 84 29 70 for your reservation or send us a mail at H0… Best Regards, Christophe SANS, General Manager

Customer review rating 4.5/5

Peter E. Couples - Confirmed reviews ALL

Verry nice hotel The staff is verry nice and helpful The wines the got are amazing We had our bikes with us and we tuit everything on the bike Hotel is quiet and verry clean Price is spot on so staff thank you Especially the barlady .., so nice and sweet 🙏🏾

Customer review rating 4.0/5

Frederic V. Couples - Confirmed reviews ALL

près de la sortie d'Autoroute, clim bruyante et café proposé dans les chambres pas la hauteur d'un Mercure

Bonjour Mr V., Toute l’équipe du Mercure de Pau vous remercie pour votre notation et votre commentaire qui fait très plaisir à lire et traduit la reconnaissance de notre engagement et professionnalisme à rendre votre séjour des plus enchantés. Le café dans les chambres sont des capsules Nespresso de différentes saveurs. J’en profite pour annoncer que la nouvelle carte Printemps/Eté de notre restaurant la « Basse-cour » est disponible avec des nouveautés toujours « faites maison » en privilégiant les fournisseurs de la région et en associant les fruits et légumes de saison. Alors revenez vite et profitez de notre grand parking entièrement gratuit et équipé de bornes électriques sans supplément. Nous proposons également nos très belles et grandes salles de séminaires pour vos événement professionnels ou vos banquets tels que les mariages, anniversaires, cocktails, … Nous vous informons que notre nouvelle salle de massages est accessible. Nos clients pourront ainsi profiter d’un excellent moment de détente et de relaxation (réservation en réception). Ce fut un plaisir de vous recevoir dans notre établissement et nous espérons vous accueillir de nouveau au Mercure de Pau et son restaurant la « Basse-Cour » (sur Instagram : labassecourpau). Je vous invite à composer le 05 59 84 29 70 pour votre prochaine réservation ou par mail à H0… A bientôt, Cordialement, Christophe SANS, Directeur Général

Customer review rating 5.0/5

Klaas B. Solo - Confirmed reviews ALL

Vriendelijk personeel, prima keuken, ruim parkeren en makkelijke locatie

Bonjour Mr Klaas B., Toute l’équipe du Mercure de Pau vous remercie pour votre notation et votre commentaire qui fait très plaisir à lire et traduit la reconnaissance de notre engagement et professionnalisme à rendre votre séjour des plus enchantés. Notre piscine est à température ambiante et l'eau est à 25° en ce moment. Nous la fermerons à la fin de l'été. J’en profite pour annoncer que la nouvelle carte Printemps/Eté de notre restaurant la « Basse-cour » est disponible avec des nouveautés toujours « faites maison » en privilégiant les fournisseurs de la région et en associant les fruits et légumes de saison. Alors revenez vite et profitez de notre grand parking entièrement gratuit et équipé de bornes électriques sans supplément. Nous proposons également nos très belles et grandes salles de séminaires pour vos événement professionnels ou vos banquets tels que les mariages, anniversaires, cocktails, … Nous vous informons que notre nouvelle salle de massages est accessible. Nos clients pourront ainsi profiter d’un excellent moment de détente et de relaxation (réservation en réception). Ce fut un plaisir de vous recevoir dans notre établissement et nous espérons vous accueillir de nouveau au Mercure de Pau et son restaurant la « Basse-Cour » (sur Instagram : labassecourpau). Je vous invite à composer le 05 59 84 29 70 pour votre prochaine réservation ou par mail à H0… A bientôt, Cordialement, Christophe SANS, Directeur Général

Customer review rating 4.5/5

Craig E. Couples - Confirmed reviews ALL

My wife and I stayed here for 5 nights in July using as a base to explore the Pyrenees on our motorbike. Perfect location for this and also to go to the coast. Hotel was modern and clean with a lovely restaurant, serving good quality well presented food. Too often at breakfast time there would be no bowls for use and staff had to be asked. The standard room was all we needed with enough space. A few extra hooks for hanging coats etc would be good and a slight bit of wear and tear to the board outside the shower was the only thing not quite up to standard. Swimming pool area was clean and relaxing. Plenty of parking. A special mention to The bar/restaurant staff, especially Trecy, Manon and Adalaine were super friendly and helpful making the stay even more enjoyable

Dear Mr E., Thank you very much for your review and we are glad that you spent a nice stay in our hotel.. We hope to see you back at the Mercure in Pau and please dial 05 59 84 29 70 for your reservation or send us a mail at H0… Best Regards, Christophe SANS, General Manager NB: We ordered additionnal bowls for breakfast ;-)

Customer review rating 2.0/5

Deusdedeth F. R. Business - Confirmed reviews ALL

I was disappointed that I didn’t even had drinking water in my room.

Dear Mr R., Thank you for your answers and we are sorry that you did not appreciate your stay in our hotel. The bottle of water is located in the fridge and as you have the silver status, you have a QR code on your phone to get a welcome drink when your check-in. Best Regards, Christophe Sans, General Manager

Customer review rating 5.0/5

Desidorio S. Couples - Confirmed reviews ALL

Très bon accueil malgré une arrivée très tardive

Bonjour Desidorio, Toute l’équipe du Mercure de Pau vous remercie pour votre notation et votre commentaire qui fait très plaisir à lire et traduit la reconnaissance de notre engagement et professionnalisme à rendre votre séjour des plus enchantés. J’en profite pour annoncer que la nouvelle carte Printemps/Eté de notre restaurant la « Basse-cour » est disponible avec des nouveautés toujours « faites maison » en privilégiant les fournisseurs de la région et en associant les fruits et légumes de saison. Alors revenez vite et profitez de notre grand parking entièrement gratuit et équipé de bornes électriques sans supplément. Nous proposons également nos très belles et grandes salles de séminaires pour vos événement professionnels ou vos banquets tels que les mariages, anniversaires, cocktails, … Nous vous informons que notre nouvelle salle de massages est accessible. Nos clients pourront ainsi profiter d’un excellent moment de détente et de relaxation (réservation en réception). Ce fut un plaisir de vous recevoir dans notre établissement et nous espérons vous accueillir de nouveau au Mercure de Pau et son restaurant la « Basse-Cour » (sur Instagram : labassecourpau). Je vous invite à composer le 05 59 84 29 70 pour votre prochaine réservation ou par mail à H0… A bientôt, Cordialement, Christophe SANS, Directeur Général

Other web-users rate our hotel

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  • 11 reviews 9.3/10 Bar

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