Novotel Pau Pyrénées 4 stars

Customer review rating (ALL Rating) 4.6/5 1,091 reviews

Hotel extras

  • We extend a welcome with the safety protocol according to current standards

  • Large enclosed parking, free and protected by a video surveillance system

  • fitness room with a treadmill, bike, elliptical trainer and wall bar

  • Ideally located for shopping in the many nearby shops.

  • 55" screen for a movie night, courtesy tray, safe and mini-bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements. Choose comfort to suit you from our 2 room types. All rooms span 258 sq. ft. (24 m²) and have facilities to help you relax and rest.

Hotel location

Novotel Pau Pyrénées

Avenue André-Marie Ampère, Route de Bayonne
64230 LESCAR
France

GPS:43.318028, -0.431836

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVOTEL CAFE

Our restaurant is OPEN for our guests, with a strict health protocol that lets you dine with peace of mind. All our dishes are made on site by our chef and their team using fresh, seasonal products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,091 reviews

TripAdvisor Rating  4.0/5  555 reviews

Certificate of excellence 2022

Ok but low comfort compared to price and stars

Customer review rating 2.5/5

Paloma Business - Confirmed reviews ALL

Low comfort, low service at the breakfast, rooms very old, electrical loud heater in the room to keep temperature, not good for sleep, bed to soft

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Our heater is indeed out of order since sunday, we do our best to fix it but unfortunataltly it take times...it should be fixed in a couple of days, that why we provided an electrical heater rather to cancel you reservation as the other hotels were fully booked. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sabine DUHOO Directrice

Well accommodated

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Great . Stuff are so helpful. Merci bien.

Dear MARY GRACE H., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Well located, ideal for an overnight stay whilst visitinf a concert at The Zenith in Pau

Customer review rating 4.5/5

Stephen Couples - Confirmed reviews ALL

Very comfortable, excellent breakfast and very well located near Pau

Dear STEPHEN S., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Comfortable

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Nice

Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Sabine DUHOO Directrice

Good stay when we eventually found the hotel.

Customer review rating 4.5/5

Sylvia J. Couples - Confirmed reviews ALL

Great staff, great restaurant a very comfortable hotel.

Dear SYLVIA J., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

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Other web-users rate our hotel

  • 147 reviews 9/10 Location
  • 282 reviews 7.8/10 Room
  • 411 reviews 9.5/10 Service
  • 152 reviews 9/10 Breakfast
  • 105 reviews 8.8/10 Cleanliness
  • 10 reviews 2.9/10 Bar

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