ibis Pau Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 771 reviews

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Description

Hotel extras

  • Located right in the center of Pau

  • Private outdoor car park. Paid parking garages available upon reservation

  • Many restaurants nearby and snack service available 24 hours a day

  • Close to the train station, the historic center and the Palais Beaumont

  • A team at your disposal 24 hours a day

Our accommodation(s)

Book this hotel
Room 1

Discover our standard room renovated in 2021 with two new generation single beds. Equipped with high-speed WIFI, individual A/C and a flat-screen TV with Canal+, our new "Plaza" room awaits you.

  • Views:

    City View

Max. number of persons
2
Area
From 16 / 172 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Business Desk
  • 2 pers. max
  • 16 / 172 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View

Featuring the new Sweet Bed by ibis bedding, the ibis Coquelicot room offers the ultimate in comfort: 1 double bed, 1 single bed, desk, Internet, wood floor, LCD flat-screen TV with all the main channels and a bathroom.

  • Views:

    City View

Max. number of persons
3
Area
From 17 / 182 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Business Desk

Hotel location

ibis Pau Centre

26, Rue Samonzet
64000 PAU
France

GPS:43.298245, -0.367607

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 61 rooms
  • 3 rooms for people with reduced mobility
  • One family room
  • 61 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-out

Pets

Pets allowed Additional charge

Catering

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Family

Services for children

  • Children''s TV Channels
  • On site
  • Indoor parking
  • Private
  • 6 parking spaces
  • Max Limited Height: 1.7 m / 5.57 ft
  • Parking pricing: 10.00 10 EUR Per day

Security

  • Extinguisher
  • Controled access parking

Ltd no. of parking spaces

GPS:43.298245, -0.367607

Parking information

  • On site
  • Outdoor parking
  • Private
  • 9 parking spaces

Security

  • Well-lit parking
  • Video surveillance in parking
  • Parking equipped with lights

Bosquet car park 100 yds

Parking information

  • Near the property
  • Indoor parking
  • Public
  • Max Limited Height: 1.79 m / 5.9 ft

BAR RENDEZ-VOUS

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Bar Type
Bar-Rendez-Vous
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Musical Entertainment

Payment

  • Cash
  • Credit card
  • Holiday voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

All-you-can-eat buffet from 6am to 10am on weekdays, 6am to 11am on weekends

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  771 reviews

Customer review rating 4.5/5

Ainara M. Couples - Confirmed reviews ALL

Dear Guest, Thank you very much for your lovely review! We are delighted to hear that your stay at ibis Pau Centre fully met your expectations. Your satisfaction is our greatest reward and encourages our entire team to continue providing you with a high-quality welcome and service. We look forward to welcoming you back to Pau very soon! Kind regards, The ibis Pau Centre Team

Customer review rating 3.5/5

Jenny W. Solo - Confirmed reviews ALL

Madame, Nous vous remercions d'avoir laissé un avis suite à votre visite. Nous sommes heureux d'apprendre que votre séjour s'est bien déroulé dans l'ensemble et nous sommes ravis que l'accueil a été à la hauteur de vos espérances. Nous prenons bonne note de vos remarques sur le service petit-déjeuner. Vos commentaires sont précieux et aident à nous améliorer chaque jour. Au plaisir de vous accueillir à nouveau très prochainement pour obtenir votre pleine satisfaction. La réception - Ibis Pau Centre.

Customer review rating 4.5/5

Emile G. Couples - Confirmed reviews ALL

Thank you very much for your kind review! We are delighted that you enjoyed our central location, secure garage, welcoming lobby and, above all, the friendliness of our team. We are also pleased to hear that you appreciated the variety and value for money of our breakfast. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back to the Ibis Pau Centre on your next visit to Pau! Kind regards, The Ibis Pau Centre Team

Customer review rating 4.5/5

Isabel M. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Peter H. Families - Confirmed reviews ALL

Bonjour, Merci beaucoup pour votre retour et pour votre appréciation ! Nous sommes ravis que vous ayez apprécié l’accueil de notre équipe ainsi que la possibilité de bénéficier de notre parking sur place. En effet, celui-ci étant limité en nombre de places, nous recommandons de le réserver à l’avance afin de garantir sa disponibilité. Au plaisir de vous accueillir à nouveau prochainement à l’Ibis Pau Centre ! Bien cordialement, L’équipe de l’Ibis Pau Centre

Dear Guest, Thank you very much for your lovely review! We are delighted to hear that your stay at ibis Pau Centre fully met your expectations. Your satisfaction is our greatest reward and encourages our entire team to continue providing you with a high-quality welcome and service. We look forward to welcoming you back to Pau very soon! Kind regards, The ibis Pau Centre Team

Customer review rating 3.5/5

Jenny W. Solo - Confirmed reviews ALL

Hotel was ok, room was alright, staff were friendly, hot breakfast items could have done with not being empty.

Madame, Nous vous remercions d'avoir laissé un avis suite à votre visite. Nous sommes heureux d'apprendre que votre séjour s'est bien déroulé dans l'ensemble et nous sommes ravis que l'accueil a été à la hauteur de vos espérances. Nous prenons bonne note de vos remarques sur le service petit-déjeuner. Vos commentaires sont précieux et aident à nous améliorer chaque jour. Au plaisir de vous accueillir à nouveau très prochainement pour obtenir votre pleine satisfaction. La réception - Ibis Pau Centre.

Customer review rating 4.5/5

Emile G. Couples - Confirmed reviews ALL

Downtown Pau, guarded garage, very friendly staff, nice lobby to take a drink, excellent and diversified breakfast at a sharp price, recommendable fot hotel guests.

Thank you very much for your kind review! We are delighted that you enjoyed our central location, secure garage, welcoming lobby and, above all, the friendliness of our team. We are also pleased to hear that you appreciated the variety and value for money of our breakfast. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back to the Ibis Pau Centre on your next visit to Pau! Kind regards, The Ibis Pau Centre Team

Customer review rating 4.5/5

Isabel M. Families - Confirmed reviews ALL

We had to stay in this hotel due to the Fire in Bourdeaux, and it was a blessing in disguise. The room was confortable, the breakfast pretty decent, and the best thing, the kindness of the recepcionists! If we have to stay in Pau again, or in Villeneuve d´Ornon, we will definitely repeat!

Customer review rating 4.5/5

Peter H. Families - Confirmed reviews ALL

Friendly staff. Parking onsite (but worth booking as limited )

Bonjour, Merci beaucoup pour votre retour et pour votre appréciation ! Nous sommes ravis que vous ayez apprécié l’accueil de notre équipe ainsi que la possibilité de bénéficier de notre parking sur place. En effet, celui-ci étant limité en nombre de places, nous recommandons de le réserver à l’avance afin de garantir sa disponibilité. Au plaisir de vous accueillir à nouveau prochainement à l’Ibis Pau Centre ! Bien cordialement, L’équipe de l’Ibis Pau Centre

Customer review rating 5.0/5

C. A. C. A. Families - Confirmed reviews ALL

Excellent

Nous vous remercions d’avoir pris le temps de nous attribuer cette belle évaluation. Votre retour est très apprécié par toute notre équipe et nous encourage à continuer à offrir un accueil chaleureux ainsi qu’un service de qualité à nos clients. Au plaisir de vous accueillir à nouveau prochainement dans notre établissement.

Customer review rating 4.0/5

Craigwood M. Couples - Confirmed reviews ALL

Great staff - very helpful and friendly. Shower was good, bed comfortable. Good parking - at least for small cars. Main issue was the air conditioning in the bedroom was inadequate for the heat.

Thank you for your comment. It was a pleasure having you with us, and it is a true reward to read how much you appreciated our team. Your kind words mean a lot to everyone. We’re glad you enjoyed the comfort, cleanliness, and parking, and we truly value your loyalty. We’re sorry that the air conditioning did not meet your expectations. Please never hesitate to let us know during your stay — our team is here for you 24/7 and always happy to find a solution on the spot. Thank you again for your trust and recommendation. We look forward to welcoming you back. Warm regards, The Hotel Team

Customer review rating 5.0/5

Yvonne L. Solo - Confirmed reviews ALL

Very good experience. Staff most helpful and friendly.

Merci beaucoup pour votre retour ! Nous sommes ravis de savoir que vous avez passé une très bonne expérience parmi nous. Toute notre équipe vous remercie pour vos compliments sur son accueil, sa disponibilité et sa gentillesse. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement. Bien cordialement, L’équipe de l’hôtel

Customer review rating 5.0/5

Stewart B. Couples - Confirmed reviews ALL

Our room was comfortable and very clean. As other reviewers have noted it was on the small side but was perfectly fine for one night. A special mention to the lady who checked us in. She was helpful and engaging throughout and made us very welcome. The hotel is very well located in the town centre.

Thank you so much for your feedback. We are thrilled that you felt welcomed and well-guided during your stay. The well-being of our customers is our number one priority. We are also happy to hear that you found our location very convenient. We look forward to welcoming you back very soon. Front Desk – Ibis Pau Centre

Customer review rating 4.5/5

Pablo M. C. Business - Confirmed reviews ALL

Comfy room, and kind staff. Breakfast can be improved with more food choices.

Dear Pablo, Thank you very much for sharing your feedback and for choosing Ibis Pau Centre for your stay. We are delighted to read that you enjoyed your comfortable room, our central location, and the warm welcome provided by our team. Your satisfaction is the greatest reward for us, and we are very happy to know that you had a pleasant stay. We also sincerely appreciate your comment regarding breakfast. Your suggestions are very valuable to us and help us continue improving our offer. We are pleased to share that we have already added a new local pastry to our breakfast selection, and we hope you will have the opportunity to try it during your next visit! Please do not hesitate to let us know which types of products you would particularly enjoy finding at breakfast (such as more fruit options or other suggestions). We would be delighted to take your feedback into account. Thank you again for your recommendation. We look forward to welcoming you back soon for another enjoyable stay in Pau. Kind regards, The Reception Team ibis Pau Centre

Customer review rating 4.5/5

Brian M. Solo - Confirmed reviews ALL

The hotel is in a central location in Pau with lots of bars, restaurants and historical buildings within easy walking distance. The staff are friendly and helpful and made check in a breeze. They have an underground parking garage which is handy for motorcycles. The room was spacious and comfortable, ideal for one night or a few days. Would definitely recommend it.

Thank you so much for your wonderful review and for recommending our hotel! It truly means a lot to know that you had such an enjoyable stay with us. We're especially pleased that our team helped make your arrival easy and welcoming—your kind words will certainly make them smile. We hope your time in Pau was just as memorable as your stay, and we would be delighted to welcome you back whenever your travels bring you to the area. Safe travels, and see you again soon! La réception - Ibis Pau Centre

Customer review rating 5.0/5

Robert B. Families - Confirmed reviews ALL

Friendly Staff, Very Well Kept Rooms & Facilities

Customer review rating 3.0/5

John J. Couples - Confirmed reviews ALL

Location was fabulous - 100 meters for Les Halles. Nothing gratis except the water - which a sign on the checkin desk proclaimed. When I asked about it, I was told "tap water is free and good to drink". Really? Coffee would have been nice. We did not opt for breakfast because it was 14 Euro and a short walk to Les Halles provided many options.

Customer review rating 3.5/5

Jason V. H. Solo - Confirmed reviews ALL

Location was ideal and the staff were all very professional and helpful when required. But the room was far smaller (and darker) than was comfortable, with the en-suite so tiny that the sink had to be installed next to the bed... Far from ideal. Parking is limited in number and in terms of access so, you may have to reserve in advance. If you have a large car you will not be able to navigate the access ramp which was difficult even in a Golf. The night I stayed, someone smoking in their room triggered the fire alarm and we had to evacuate the building at 1:30am - which I never really recovered from. Not a great experience overall.

Customer review rating 4.5/5

D.neil S. Couples - Confirmed reviews ALL

Ibis well situated for town, christmas market and Les Halles market

Thank you for your feedback! We’re delighted that our location made it easy for you to enjoy the town, the Christmas market, and Les Halles. We hope to welcome you back soon for another wonderful stay!

Customer review rating 2.5/5

Neha N. Business - Confirmed reviews ALL

The experience was okay, need to improve on cleaning, heating, and food quality

Madam, We are happy that our location pleased you. We are deeply sorry that your experience was not entirely successful. Thank you for letting us know what could have been better. Your comment helps us identify what needs improvement. We will follow up with our housekeeping and management teams. We are looking forward to welcoming you back very soon to ensure your complete satisfaction. Have a good day, Ibis Pau Centre

Customer review rating 2.0/5

Philip R. Couples - Confirmed reviews ALL

Room was small but clean. Dated and needs update. Biggest problem: only 1 outlet. Front staff friendly. Location good. If you decide to stay here and want the breakfast, try it once to see if you're comfortable with the state of the breakfast room before shelling out for your whole visit. Les Halles are close-by and have a lot on offer.

Sir, Thank you for your feedback. We are deeply sorry that you had to experience this kind of breakfast. We assure you this is not up to our usual standards. A meeting will be held to determine what happened, as this situation is not acceptable. We hope you enjoyed the rest of your stay. We look forward to welcoming you again and changing your opinion about our hotel. Kind regards, The Ibis Pau Centre Team

Customer review rating 5.0/5

Joel-christian S. Business - Confirmed reviews ALL

Simple, staff sympa et chambre confortable

Monsieur, Merci d’avoir laissé un commentaire suite à votre visite. Nous sommes ravis d’apprendre que votre séjour a été à la hauteur de vos attentes. Notre équipe s’efforce toujours de vous accueillir avec le sourire et de vous accompagner tout au long de votre séjour afin que vous passiez un agréable moment. Lorsque nos clients le soulignent, cela donne tout son sens à notre travail ! Au plaisir de vous accueillir très bientôt dans notre hôtel. Excellente journée à vous, Bien cordialement, La réception – Ibis Pau Centre

Customer review rating 1.0/5

Maria A. R. Friends - Confirmed reviews ALL

Negativa.

Senhora, Agradecemos por ter dedicado um momento para partilhar a sua opinião após a sua estadia no Ibis Pau Centre. Comprometidos em oferecer diariamente um serviço de qualidade, que alie conforto e tranquilidade, lamentamos sinceramente saber que a sua experiência não correspondeu às suas expectativas. Não hesite em nos fornecer mais detalhes sobre os pontos que a dececionaram, para que possamos compreender melhor as suas observações e melhorar os nossos serviços. Esperamos ter a oportunidade de recebê-la novamente muito em breve no nosso hotel, com o objetivo de reconquistar a sua confiança. Desejamos-lhe um excelente dia. Com os melhores cumprimentos, Receção – Ibis Pau Centre

Customer review rating 4.5/5

Fulvia F. Couples - Confirmed reviews ALL

Personale alla reception estremamente collaborativo

Gentile Signora, La ringraziamo per aver dedicato del tempo a lasciare un commento in seguito al suo soggiorno. Siamo lieti di sapere che la sua esperienza sia stata all’altezza delle sue aspettative. Ogni giorno ci impegniamo a offrire ai nostri ospiti un’accoglienza calorosa e un’assistenza attenta durante tutto il soggiorno, per garantire il massimo comfort. La sua soddisfazione è per noi la più grande ricompensa. Speriamo di avere presto il piacere di accoglierla nuovamente all’Ibis Pau Centre. Le auguriamo una splendida giornata, Cordiali saluti, La reception – Ibis Pau Centre

Other web-users rate our hotel

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  • 149 reviews 8.8/10 Breakfast
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