ibis Pau Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 740 reviews

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Description

Hotel extras

  • Located right in the center of Pau

  • Private outdoor car park. Paid parking garages available upon reservation

  • Many restaurants nearby and snack service available 24 hours a day

  • Close to the train station, the historic center and the Palais Beaumont

  • A team at your disposal 24 hours a day

Our accommodation(s)

Hotel location

ibis Pau Centre

26, Rue Samonzet
64000 PAU
France

GPS:43.298245, -0.367607

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR RENDEZ-VOUS

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  740 reviews

TripAdvisor Rating  3.4/5  549 reviews

Customer review rating 2.5/5

Neha N. Business - Confirmed reviews ALL

The experience was okay, need to improve on cleaning, heating, and food quality

Madam, We are happy that our location pleased you. We are deeply sorry that your experience was not entirely successful. Thank you for letting us know what could have been better. Your comment helps us identify what needs improvement. We will follow up with our housekeeping and management teams. We are looking forward to welcoming you back very soon to ensure your complete satisfaction. Have a good day, Ibis Pau Centre

Customer review rating 2.0/5

Philip R. Couples - Confirmed reviews ALL

Room was small but clean. Dated and needs update. Biggest problem: only 1 outlet. Front staff friendly. Location good. If you decide to stay here and want the breakfast, try it once to see if you're comfortable with the state of the breakfast room before shelling out for your whole visit. Les Halles are close-by and have a lot on offer.

Sir, Thank you for your feedback. We are deeply sorry that you had to experience this kind of breakfast. We assure you this is not up to our usual standards. A meeting will be held to determine what happened, as this situation is not acceptable. We hope you enjoyed the rest of your stay. We look forward to welcoming you again and changing your opinion about our hotel. Kind regards, The Ibis Pau Centre Team

Customer review rating 5.0/5

Joel-christian S. Business - Confirmed reviews ALL

Simple, staff sympa et chambre confortable

Monsieur, Merci d’avoir laissé un commentaire suite à votre visite. Nous sommes ravis d’apprendre que votre séjour a été à la hauteur de vos attentes. Notre équipe s’efforce toujours de vous accueillir avec le sourire et de vous accompagner tout au long de votre séjour afin que vous passiez un agréable moment. Lorsque nos clients le soulignent, cela donne tout son sens à notre travail ! Au plaisir de vous accueillir très bientôt dans notre hôtel. Excellente journée à vous, Bien cordialement, La réception – Ibis Pau Centre

Customer review rating 1.0/5

Maria A. R. Friends - Confirmed reviews ALL

Negativa.

Senhora, Agradecemos por ter dedicado um momento para partilhar a sua opinião após a sua estadia no Ibis Pau Centre. Comprometidos em oferecer diariamente um serviço de qualidade, que alie conforto e tranquilidade, lamentamos sinceramente saber que a sua experiência não correspondeu às suas expectativas. Não hesite em nos fornecer mais detalhes sobre os pontos que a dececionaram, para que possamos compreender melhor as suas observações e melhorar os nossos serviços. Esperamos ter a oportunidade de recebê-la novamente muito em breve no nosso hotel, com o objetivo de reconquistar a sua confiança. Desejamos-lhe um excelente dia. Com os melhores cumprimentos, Receção – Ibis Pau Centre

Customer review rating 4.5/5

Fulvia F. Couples - Confirmed reviews ALL

Personale alla reception estremamente collaborativo

Gentile Signora, La ringraziamo per aver dedicato del tempo a lasciare un commento in seguito al suo soggiorno. Siamo lieti di sapere che la sua esperienza sia stata all’altezza delle sue aspettative. Ogni giorno ci impegniamo a offrire ai nostri ospiti un’accoglienza calorosa e un’assistenza attenta durante tutto il soggiorno, per garantire il massimo comfort. La sua soddisfazione è per noi la più grande ricompensa. Speriamo di avere presto il piacere di accoglierla nuovamente all’Ibis Pau Centre. Le auguriamo una splendida giornata, Cordiali saluti, La reception – Ibis Pau Centre

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Other web-users rate our hotel

  • 282 reviews 8.1/10 Location
  • 389 reviews 4.7/10 Room
  • 362 reviews 9.6/10 Service
  • 256 reviews 3/10 Comfort
  • 144 reviews 8.2/10 Breakfast
  • 102 reviews 7.1/10 Cleanliness

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