ibis Pau Lescar 3 stars

Customer review rating (ALL Rating) 4.4/5 501 reviews

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Description

Hotel extras

  • 24-hour friendly welcome, respecting sanitary measures

  • Relaxed and contemporary atmosphere in an air-conditioned hotel

  • A 24-hour snack service

  • .

  • Free private parking, outdoor and secure

Our accommodation(s)

Hotel location

ibis Pau Lescar

rond-point route de Bayonne
64230 LESCAR
France

GPS:43.31857, -0.42409

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  501 reviews

TripAdvisor Rating  4.0/5  292 reviews

Very good experience.😃

Customer review rating 5.0/5

Anthony P. Friends - Confirmed reviews ALL

Clean,comfortable and helpful staff.j

Decent location for a one night stop over

Customer review rating 4.0/5

Steve W. Couples - Confirmed reviews ALL

Very helpful reception staff confirmed the Somport tunnel was closed

Good mid-point

Customer review rating 4.5/5

Peter Families - Confirmed reviews ALL

Second or third time staying at ibis Pau Lescar. A good point to stop when traveling between the UK and Spain through France. Right next to the scenic Pyrenees, plenty of parking and a good breakfast to set me up for the day's journey.

Mr T., We would like to thank you for taking the time to share your experience following your stay at ibis Pau Lescar. We are grateful for your compliments. We look forward to welcoming you back during your next visit here in Lescar and wish you a wonderful summer holiday. All the best, Erin | Management & Accomodation Coordinator

Zero Customer Service

TripAdvisor rating 1.0/5

Neil_Burgin_Two Families - TripAdvisor review

Was originally booked at the sister hotel, the Novotel. They contacted me on the day of arrival to say their aircon was broken and they had no fans. These things happen. We understand that. They out booked us to the ibis. There was no gesture of goodwill, not even the offer of complimentary breakfast. An ibis next to a car dealership is not the same as a Novotel with a swimming pool and views of the park. We gave them 3 opportunities to make a gesture of goodwill but they refused saying they had internal politics. Not impressed at all. We asked for the Accor customer service email address but they just ignored us / pretended not to understand.

Normal IBIS standard

Customer review rating 4.0/5

Peter P. Solo - Confirmed reviews ALL

Normal IBIS standard - OK location on edge of town near a business part. Friendly receptionist. Clean and quiet rooms so sleep well. No restaurant on Friday evening but several nearby. Breakfast wasn't the normal top quality.

Dear Mr P., We very much appreciate your comments regarding your stay at ibis Pau Lescar. We look forward to welcoming you back soon. In the meantime, we hope you have a very pleasant summer, Erin | Management & Accomodation Coordinator

In partnership with TripAdvisor

Other web-users rate our hotel

  • 48 reviews 8.1/10 Location
  • 155 reviews 5.4/10 Room
  • 214 reviews 8.9/10 Service
  • 92 reviews 8.9/10 Breakfast
  • 86 reviews 4.8/10 Comfort
  • 49 reviews 5.8/10 Cleanliness

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