ibis Pau Lescar 3 stars

Customer review rating (ALL Rating) 4.3/5 483 reviews

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Description

Hotel extras

  • Friendly staff available 24 hours a day to assist you

  • Comfortable, modern and well-equipped rooms

  • Free high-speed WiFi available throughout the hotel

  • .

  • Free private parking, outdoor and secure

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Pau Lescar

rond-point route de Bayonne
64230 LESCAR
France

GPS:43.31857, -0.42409

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Breakfast

A buffet breakfast every morning featuring sweet and savory items: pastries, breads, hot drinks, fruit juice, fresh fruit and local products according to availability. A delicious way to start the day!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  483 reviews

Customer review rating 3.0/5

Martin E. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Customer review rating 4.5/5

Dany J. F. Solo - Confirmed reviews ALL

Dear Mr F., Thank you very much for taking the time to share your wonderful feedback following your stay at ibis Pau Lescar. We are delighted to know that you had a comfortable and relaxing stay and that you appreciated the friendliness, attentiveness and professionalism of our team. Your kind words about our reception staff, the food options, the cleanliness of the hotel and the peaceful atmosphere are truly appreciated and will be shared with the entire team. We are also grateful for your feedback regarding our sustainability initiatives. We understand your thoughts about the single towel policy : there is a second towel in the wardrobe if needed. We appreciate your recognition of our efforts to reduce waste while maintaining guest comfort. It was a pleasure to welcome you, and we hope to have the opportunity to welcome you back to ibis Pau Lescar on your next visit. Kind regards, The ibis Pau Lescar Team

Customer review rating 4.0/5

Malik H. Solo - Confirmed reviews ALL

Bonjour Monsieur H., Merci d'avoir pris le temps de partager votre retour d'expérience. Nous sommes ravis de lire que vous avez apprécié le confort de votre séjour, la propreté de votre chambre ainsi que l'accueil de notre équipe. Nous prenons également note de votre remarque concernant le tarif. Nous mettons régulièrement en place des offres promotionnelles afin de proposer à nos clients le meilleur rapport qualité-prix possible selon les périodes de séjour. Nous espérons avoir le plaisir de vous accueillir de nouveau à l'ibis Pau Lescar lors d'un prochain passage. Bien cordialement, L'équipe de l'ibis Pau Lescar

Customer review rating 2.5/5

Juho-ville V. Business - Confirmed reviews ALL

Dear Mr. V., Thank you for taking the time to share your feedback following your stay at ibis Pau Lescar. We are sorry to learn that several aspects of your stay did not fully meet your expectations, and we sincerely apologize for the inconvenience caused. Regarding the air conditioning, the switch to cooling mode is carried out progressively according to the seasonal temperatures. The temperatures recorded during the previous and following weeks unfortunately did not justify the intervention of the external maintenance company at that time. Nevertheless, we fully understand that the warmer temperatures during your stay affected your comfort, and your remarks have been shared with our team. Concerning the room equipment, please note that for hygiene reasons, trash bins are only available in the bathroom area. We are also very sorry to hear about the issues you encountered regarding housekeeping. Please be assured that this does not reflect the level of service we aim to provide. For longer stays, our reception team remains available at any time should any item be missing or require replenishment. We encourage our guests to inform us immediately during their stay so that we may intervene promptly and ensure a more comfortable experience. At the same time, we would like to thank you for your positive comments regarding our team and your check-out experience. We hope to have the opportunity to welcome you again and provide you with a much smoother and more enjoyable stay in the future. Kind regards, The ibis Pau Lescar Team

Other web-users rate our hotel

  • 63 reviews 8.6/10 Location
  • 197 reviews 5.5/10 Room
  • 254 reviews 9.6/10 Service
  • 103 reviews 8.9/10 Breakfast
  • 80 reviews 6.4/10 Cleanliness

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