ibis budget Pau Est 2 stars

Customer review rating (ALL Rating) 4.3/5 175 reviews

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Description

Hotel extras

  • Immediate access to the A64 and A65 highways

  • Reception open 6:30am to 11am and 5pm to 9pm

  • In a quiet location, 1.9 miles (3 km) from the city center

  • Free private car park

  • Car park with CCTV

Our accommodation(s)

Hotel location

ibis budget Pau Est

Boulevard de l'Aviation
64000 PAU
France

GPS:43.30755, -0.3281

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  175 reviews

TripAdvisor Rating  4.0/5  405 reviews

Hotel fine. Service not. Slightly too far out of town but quiet enough and on a retail/industrial estate.

TripAdvisor rating 3.0/5

Sumsist TripAdvisor review

I felt slightly cheated when I arrived as the hotel was not the distance from the centre that the ALL.com website said. I expressed this to the lady receptionist/manager. Her attitude was dismissive and snooty. She proceeded to check me in. Told me which room number, gave me the code etc. I proceeded to use the code to go into the NEXT DOOR room ( she maintained she'd said the correct number, I maintain she'd forgotten the last digit!) I went up and left the dog in the room then went out to the car to collect some stuff and came back in to find a gentleman at reception saying he'd opened my door and been greeted by my dog! Confusion ensued. How had I been able to open the wrong door with the wrong code? How, presumably with a different code had he been then able to open the same door? All dealt with very sniffily by the rather unpleasant lady. She maintained the explanation was that the door hadn't been properly closed by the maids BEFORE I arrived. Rubbish. I needed the code she gave me (seemingly for another room?!) and it had worked. The door was NOT ajar when I went up. She REALLY let the IBIS side down. ALL staff over 5 different nights in 5 different cities on this trip at Ibis were EXCEEDINGLY pleasant and helpful - apologising readily, in one case, when I discovered there were no towels in my room etc. I used the breakfast buffets and paid the supplement at all but this hotel. I decided I wasn't giving this lady my extra 8,50 given her attitude. The room was fine. I drove easily into the city centre. It was the distance (=/- 3km) she maintained and not the one on the website/booking.com app etc. Hotel, physically, fine. Service/attitude, poor/appalling.

quiet and clean

Customer review rating 4.5/5

Antonio D. L. Families - Confirmed reviews ALL

Thank you the the girls that attended us on the morning we had a fast breakfast

Monsieur ANTONIO DE l., Toute l’équipe de l’hôtel Ibis Budget Pau Est vous remercie pour votre commentaire et est ravie que vous ayez apprécié votre séjour. Nous mettons toute notre énergie et tout notre cœur pour que chaque client ait une expérience agréable. Au plaisir de vous accueillir prochainement sur Pau.

Basic. Very basic. No aircon

TripAdvisor rating 2.0/5

Steven B Families - TripAdvisor review

To be honest. Its my own fault.. i should of known from the price ! Self service check in. Despite listed we couldnt find a lift. Requested easy rooms as disabled. Got 2nd floor with small shower. Air con not working so like an oven. Overall. If its all you can afford fine. But in future il pay more and stay at a proper hotel. Decided to sleep in car as its cooler !!!

Friendly, efficient welcome!

Customer review rating 4.0/5

G. J. Couples - Confirmed reviews ALL

We are touring Europe on a motorcycle and had spent the day riding in torrential rain. We were cold and tired. Arrived at an inner city hotel apartment only to find no access code, no staff and no way to contact them. Went online, booked into ibis budget Pau Est. When we arrived we were greeted warmly by the receptionist. She worked weekends at the hotel. Within no time we were in our room, warm after a hot shower. Had a perfect steak and beer at a local bistro and everything was good in the world. Room was exactly what we needed. We stayed an extra day!

Bonjour, Nous vous remercions pour votre message, nous sommes désolés que votre séjour n’ait pas été à la hauteur de vos attentes. Un Numéro d'urgence est afficher a l'entrée de l'hôtel, sa aurait était un plaisir de vous aider a faire le check in. Nous espérons tout de même que le reste de votre séjour s’est déroulé au mieux et espérons vous revoir rapidement.

as always clean and quit

Customer review rating 4.5/5

Antonio Business - Confirmed reviews ALL

everything as expected and planned

Monsieur D., Toute l’équipe de l’hôtel Ibis Budget Pau Est vous remercie pour votre commentaire et est ravie que vous ayez apprécié votre séjour. Nous mettons toute notre énergie et tout notre cœur pour que chaque client ait une expérience agréable. Au plaisir de vous accueillir prochainement sur Pau.

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Other web-users rate our hotel

  • 97 reviews 9.1/10 Location
  • 303 reviews 4.7/10 Room
  • 253 reviews 8.4/10 Service
  • 144 reviews 8.6/10 Breakfast
  • 141 reviews 5.7/10 Cleanliness
  • 92 reviews 9/10 Value

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