Good place to break our travel, quiet and comfortable family room. Good breakfast. Only one problem, pre-paid online and have now been charged again for our stay, hence only 6 stars.

The TV channels wasn't working, the shower was poor, with no water pressure. I may not come back to this hotel...

Sin problemas.

manager always there and helpfull very clean tidy ,,breakfast good ,

OK

Douche froide

Very easy to book and check in and a comfy room to rest up in

Have stayed her a number of times. Only problem was with bathroom fitting, basin would not empty, toilet continuely flushing. Easy fit did report these problems in September. Not happen with paying full price for breakfast. Not substantial for me, one small coffee and no option of refills.

Very nice man on recptionhotel was spotless clean have been here 3 times now and will be back

On my visit to the hotel the room was booked for three adults evrything was fine except the overhead bunk was not prepared for occupancy I spoke to the receptionist who, I presume, was about to go off Duty and he said he could do nothing about it, and said sorry So an eighty year old gent had climb up and make the bunk bed himself , whilst he was there I went to the communial WC which was without Paper Hand towels. he could or wouldn't do anything s about that either.

Very much like other Ibis budget hotels, flimsy thin prefabricated structure. Particularly in this one I could hear guests in neighboring rooms and the floor above. Having said that what had rude it worse was the extremely rude and unhelpful receptionist. I have never come across such service in any hotel anywhere in the world I traveled. The guy point blank refused to help because his shift was up so , he shut the computer down, packed his paperwork and walked away! leaving me flabbergasted at the front desk! When parking my car I noticed someone was sleeping in his van in the hotel car park presumably saving the cost of the overnight stay. I has a lot of valuable items in my car and this was rather concerning (may be wrongly so). however, the helpful receptionist did not even give me the time to voice my concern!!

As usual the manager at this hotel is always very helpfull and a good nights sleep even though the hotel was busy I think this hotel is very good value and the fact it takes animals as well is great out cat loves it.

I cannot get this in English. So I would say, reception was not good. The room was full of mosquitos, we killed 10 We couldn`t get the A/C to work and the temp in the room was 26c The soap container in shower was broken & dangerous. I don`t think the money you have spent in the recep. & dining rm. was well spent. Mrs Williams

Great access near the northern approach to Pau, restuarants short drive, views of the Pyranees when leaving the hotel in the morning, Pau historic 5 min drive. Pyranees and snow 1 hr. Enjoyed our stay and excelent value,

This hotel is very difficult to find if coming from Pau centre (ie not from Motorway). NO signs. took nearly an hour to find. When I saw signs to Novotel, Ibis and Ibis budget, I only could find Novotel. I had to ask there for directions. No local facilities to eat within walking distance. McDonalds nearest is a 5min car drive. I found the map to this hotel on your website inadequate. Air-conditioning didn't work and management switch off the power to the room in the night until 06.00. Not good for an early start.