Novotel Leuven Centrum 4 stars

Customer review rating (ALL Rating) 4.3/5 865 reviews

Best price
guarantee
Novotel Leuven Centrum - Image 1
Novotel Leuven Centrum - Image 2
Novotel Leuven Centrum - Image 3
Novotel Leuven Centrum - Image 4
Vuurkruisenlaan 4, 3000 LEUVEN, Belgium

Description

Hotel extras

  • Free WIFI

  • Public paid parking facilities

  • Perfectly located in the city center

  • Just 10 minutes walking distance to the train station

  • Gourmet Bar with local and international dishes

Our accommodation(s)

Hotel location

Novotel Leuven Centrum

Vuurkruisenlaan 4
3000 LEUVEN
Belgium

GPS:50.88629, 4.710015

Telephone
Fax +32 16 21 32 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Gourmet Bar offers local and international cuisine that is simple and authentic in a relaxed atmosphere. Whether you want to eat or just have a drink, we are pleased to welcome you every day until 11PM.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  865 reviews

Customer review rating 1.5/5

Gabriel M. C. Business - Confirmed reviews ALL

Tempersture was extremely hot, no way to cool down the temp. I needed to open the window with a lot of noice. My room was not clean at all after the first night and it wasn’t my choice. It should be my decision if i want my room to be clean or not I’m Platinum member as a reference.

Dear M. C., Thank you for sharing your thoughts on your recent visit. We sincerely apologize that your stay fell short of expectations. Our team is available 24/7 to assist with room temperature adjustments and housekeeping preferences, ensuring comfort remains a priority. Your insights as a valued guest help us identify improvement opportunities, particularly in streamlining check-in processes and expanding sustainability initiatives. We remain committed to refining these aspects based on guest feedback. We hope to see you again for a more enjoyable experience. Best regards, Inge Staes, General Manager

Customer review rating 3.0/5

Ben H. Couples - Confirmed reviews ALL

Good room, good location, BUT....first night TV remote didn't work, I asked for new batteries, remote was then taken away and not returned....Also, when you use the coffee creamer on day 1, it doesn't get replaced for the rest of your stay...these are bad errors by the hotel staff that stops this place from getting better reviews.

Dear Ben, Thank you for sharing your detailed feedback with us. We are glad to hear you found your room comfortable and enjoyed its amenities during your stay. We sincerely regret that some aspects of your experience fell short of expectations. Our team is always available to address in-room concerns promptly, and we will reinforce our replenishment standards moving forward. We also take note of your comments regarding loyalty recognition and will review our protocols to better acknowledge returning guests. Finally, it is wonderful to know our central location provided convenient access to explore Leuven’s charm. We hope to welcome you back for a more consistently enjoyable experience. Best regards, Inge Staes, General Manager

Customer review rating 5.0/5

Aman D. Business - Confirmed reviews ALL

Great service and amazing front office and restaurant staff.

Dear Aman, We really appreciate this positive review of your recent visit. We are delighted you had such a positive experience with us. It’s wonderful to know our front office team made your arrival seamless and that our restaurant colleagues added value to your stay. Your recognition of their dedication means a lot to everyone here. We would love to welcome you back on many more occasions. Best wishes, Inge Staes, General Manager

Customer review rating 5.0/5

Radu F. Business - Confirmed reviews ALL

Nice staff. Friendly and helpful. Good breakfast.

Dear Radu, Thank you for this high rating. We are delighted to hear that your stay with us was such a positive experience. It is fantastic to know our team’s friendliness and helpfulness contributed to your comfort. We take pride in making every check-in smooth and reservations hassle-free, so your feedback truly motivates us. Our central location near Leuven’s historic heart is ideal for both business and leisure, and we hope it added convenience to your trip. We look forward to welcoming you back for another memorable experience. Best wishes, Inge Staes, General Manager

Customer review rating 1.0/5

Philip V. G. Couples - Confirmed reviews ALL

Easy booking & check-in, however terrible mattress (large 'dent' in the middle due to which you lay angled all night) and unclean carpet. Would not recommend staying here.

Dear Philip, Thank you for taking the time to share details of your recent visit to our hotel. We are pleased that you found our booking and check-in processes efficient and straightforward. However, we are sincerely sorry that your experience fell short in some areas. The comfort of our guests is a top priority, and we regret any inconvenience caused by the bedding arrangements. Our housekeeping team adheres to strict protocols, and we will review procedures to maintain our high standards. Regarding your comments on value, we aim to provide quality service that justifies our rates and will take your perspective into account. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Kind regards, Inge Staes, General Manager

Other web-users rate our hotel

  • 430 reviews 7.5/10 Location
  • 657 reviews 7.1/10 Room
  • 569 reviews 8.6/10 Service
  • 11 reviews 8.3/10 WiFi
  • 345 reviews 7.9/10 Breakfast
  • 303 reviews 5.9/10 Comfort
  • 254 reviews 6.7/10 Cleanliness
  • 92 reviews 9.5/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Leuven