Novotel Leuven Centrum

Novotel Leuven Centrum 4 stars

Customer review rating (ALL Rating) 4.2/5 653 reviews

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Hotel extras

  • Free WIFI

  • Public paid parking facilities

  • Perfectly located in the city center

  • Just 10 minutes walking distance to the train station

  • Gourmet Bar with local and international dishes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Leuven Centrum

Vuurkruisenlaan 4
3000 LEUVEN
Belgium

GPS:50.88629, 4.710015

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GOURMET BAR

Gourmet Bar offers local and international cuisine that is simple and authentic in a relaxed atmosphere. Whether you want to eat or just have a drink, we are pleased to welcome you every day until 11PM.

Our accommodation(s)

Spacious, contemporary in design, and adaptable describes the rooms at Novotel Leuven Centrum. The hotel room is truly a place for living and perfect for all your needs. Whether you choose a superior or executive room, all the rooms offer a welcoming and modern atmosphere. The rooms are equipped with air conditioning, telephone, safe, TV, minibar and free WIFI.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  653 reviews

TripAdvisor Rating  4.0/5  863 reviews

Good hotel and quiet

Customer review rating 4.5/5

Rob S. Business - Confirmed reviews ALL

Nice welcoming staff, quiet room apart from one bunch of revellers at 1:30am one night, but that's not the hotel's fault.

Good stay

Customer review rating 3.5/5

Matt A. Business - Confirmed reviews ALL

I stayed for almost 1.5 weeks for a work event. Location in Leuven can't be beat so it's always my first choice of hotels. The last time I stayed here was also for a work trip in 2016. I will say the breakfast is great, the lobby and bar area likewise are still very nice looking. However the interior hallways and some aspects of the room look a bit worn. I'm sure the hotel gets high traffic but it's something to consider that maybe the hallway common areas could be freshened up (carpet, paint, etc.). I'm sure it's probably a victim of the covid pandemic but I always remembered the hotel having a very robust room service menu. I dined in the hotel 1 night and then chose to order from a local restaurant given the limited dining menu. I'll absolutely stay here again.

Dear Matt, Thank you for commenting on your stay. We always enjoy welcoming our returning guests and appreciate your feedback. Furthermore, while we are happy that you enjoyed our hotel and tasty breakfasts we have noted your remarks which will be passed to the relevant department for their consideration. We really look forward to welcoming you back very soon. Best wishes, Jurgen Goethuys, General Manager

Good stay

Customer review rating 4.5/5

B. T. Business - Confirmed reviews ALL

Well located hotel, professional staff

Lower standards

Customer review rating 2.5/5

Avp Business - Confirmed reviews ALL

I understand the higher price after Covid lockdown(s) and energetic crisis. I do not understand the lower standards. Gym facility has been let go, breakfast has poorer choices, food is surely the lower point. Staff very friendly.

Dear Alessandro, Thank you for taking the time to share your feedback. While we are pleased that you received the courteous and professional service expected, we are sorry to hear that our breakfast was not to your satisfaction. The selection of options is carefully chosen to please all our guests' tastes, however, we are constantly trying to improve the variety and quality of food items that we offer and welcome any suggestions. Moreover, we are sorry that our fitness facilities did not quite meet your expectations. Rest assured, we have taken note of your comments and will consider these for the future. We hope to welcome you back. Best wishes, Jurgen Goethuys, General Manager

Stay was okay, but could definitely be improved

Customer review rating 3.0/5

Iris Families - Confirmed reviews ALL

The room was clean and bed and shower were good. However even with just 21 degrees outside the room was overly warm and no airco. The window did not have an option to open just for ventilation and the road outside was way too loud to keep the window open all night. 1 point less also for the bad cheap (milk) coffee, not only at breakfast but also at the restaurant for 3.50. the restaurant had a very cheap folded paper for a menu and drink options were somewhat limited. Also the play corner was very limited with a few books and a box of Kapla. Apparently on weekends there's also a Xbox, but that was only placed there when we checked out. Breakfast was good (apart from the coffee) with sweet and savoury options and also milk alternatives. A discount on parking would have been nice. With 20euros per day it's quite expensive.

Dear Iris, Thank you for taking the time to share this feedback. It is a pleasure to know that you appreciated our high standards and bed; we understand how important a good night's rest is to our guests. However, we are sorry that the temperature was not suitable for you. Please accept our apologies for any inconvenience and know that you can always bring your concerns to our team during your stay, and we will do our best to assist in adjusting the temperature settings to suit your requirements. While we are glad that you enjoyed your breakfast, we regret that the coffee was not to your personal taste and have noted your comments. We value all feedback as this assists us in highlighting areas for improvement. Please be assured that your comments have been noted and passed to the relevant departments for their consideration. We hope that we may have the pleasure of welcoming you back in the future. Best wishes, Jurgen Goethuys, General Manager

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Other web-users rate our hotel

  • 297 reviews 7/10 Location
  • 479 reviews 7.1/10 Room
  • 392 reviews 7.5/10 Service
  • 10 reviews 7.8/10 WiFi
  • 318 reviews 7.8/10 Breakfast
  • 184 reviews 6.8/10 Cleanliness
  • 119 reviews 4.8/10 Value
  • 93 reviews 3.6/10 Food

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