Novotel Leuven Centrum 4 stars

Customer review rating (ALL Rating) 4.2/5 810 reviews

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Description

Hotel extras

  • Free WIFI

  • Public paid parking facilities

  • Perfectly located in the city center

  • Just 10 minutes walking distance to the train station

  • Gourmet Bar with local and international dishes

Our accommodation(s)

Hotel location

Novotel Leuven Centrum

Vuurkruisenlaan 4
3000 LEUVEN
Belgium

GPS:50.88629, 4.710015

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Gourmet Bar offers local and international cuisine that is simple and authentic in a relaxed atmosphere. Whether you want to eat or just have a drink, we are pleased to welcome you every day until 11PM.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  810 reviews

TripAdvisor Rating  4.0/5  888 reviews

Quite comfortable

Customer review rating 5.0/5

Jonas Business - Confirmed reviews ALL

Did enjoy my stay during an IT project in Belgium and it’s worth repeating again

Dear Jonas, Thank you very much for this kind review of your recent stay. We are truly thrilled that your stay at Novotel Leuven Centrum was a memorable one. We are delighted that you enjoyed our comfortable accommodations and found your time with us to be worth repeating. It's great to know that our hotel served as a convenient and pleasant base during your IT project in Belgium. Our team takes pride in providing a welcoming and restful experience for all our guests, and we're pleased to hear that we achieved this during your visit. We look forward to seeing you again soon. Best regards, Inge Staes, General Manager

In general all was good

Customer review rating 4.0/5

S. Business - Confirmed reviews ALL

Well located, polite staff, regular cleaning.

Dear S., We would like to thank you for this review about your experience in our hotel. We are delighted that you found our hotel well-located and appreciated the politeness of our staff along with the regularity of our cleaning services. Our team takes great pride in offering a welcoming environment for all of our guests. We are also glad to hear that you enjoyed the overall cleanliness of our hotel. Our housekeeping team is committed to maintaining the highest standards of cleanliness and hygiene. We are also pleased that you found our location conducive to exploring the beautiful city center of Leuven, which is just a short walk away and offers many shopping and tourist opportunities. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Inge Staes, General Manager

It's ok

Customer review rating 3.5/5

Dw Families - Confirmed reviews ALL

Staff all very friendly, nice bar, decent parking. Rooms are a little bit dated and paint is scratched and dented a lot unfortunately. It feels cheaper than what I paid sadly.

Dear Guest, Thank you for taking the time to share your review. We are delighted that you found our staff very friendly and enjoyed the ambiance of our bar. Our commitment to hospitable service and the enjoyment of our guests remains a priority. It is also reassuring to hear that you found the parking arrangements to your satisfaction. However, we regret to hear that the room did not entirely meet your expectations. We understand how important the quality and upkeep of accommodations are to the overall experience of our guests. While our rooms are designed with a contemporary style and equipped with amenities such as a 31-inch LCD television, tea-and-coffee maker, and minibar, we acknowledge that there is always room for improvement in maintaining the aesthetics and condition of our facilities. Please accept our apologies for any inconvenience felt. We value your feedback and it will be discussed with our management team. Finally, we hope you were able to take advantage of our convenient location, just a short walk from Leuven's beautiful city centre and historical sites. The Gourmet Bar's local and international cuisine is also a highlight many of our guests appreciate, along with our 24-hour fitness room. We hope to welcome you back soon! Best regards, Inge Staes, General Manager

Nice stay

Customer review rating 3.5/5

Geoff W. Solo - Confirmed reviews ALL

Adequate stay. Breakfast was somewhat average

Dear Geoff, Thank you for taking the time to share your review. We regret that our buffet breakfast was not to your liking. Rest assured that your comments have been noted and will be taken into consideration for future improvements. We hope to welcome you back soon! Best regards, Inge Staes, General Manager

Will do

TripAdvisor rating 3.0/5

Kanerva Business - TripAdvisor review

This hotel is located 10 min walk from the railway station and 15 min walk from the historical center of the town. The person at the front desk seemed slightly stressed, menu at the hotel lobby bar varies depending on day (themed?). Breakfast nice, rooms in need of some updates in the near future. Everything works. All in all fine.

Dear Kanerva, We would like to thank you for this review about your experience in our hotel. We are delighted that you appreciated the convenient location of our hotel, just a short walk away from both the train station and the beautiful historical city center of Leuven. It is wonderful to hear that you enjoyed our breakfast offerings, with a wide array of dishes to start your day right. We are pleased that you found everything in working order and that the functionality of our amenities met your needs. Our hotel is committed to ensuring a seamless experience for our guests, from the rainfall showerhead in our bathrooms to the air conditioning and heating systems that are individually controlled for your comfort. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Inge Staes, General Manager

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Other web-users rate our hotel

  • 386 reviews 7.7/10 Location
  • 584 reviews 6.9/10 Room
  • 484 reviews 8/10 Service
  • 10 reviews 7.1/10 WiFi
  • 323 reviews 8/10 Breakfast
  • 216 reviews 6.5/10 Cleanliness
  • 99 reviews 6/10 Food
  • 97 reviews 5.8/10 Vibe

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