Novotel Brussels Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 2,387 reviews

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Da Vincilaan 25, Bedrijvenzone Diegem-Vuurberg, 1831 Diegem (Brussels), Belgium

Description

Hotel extras

  • 24hours Check-in , 24hours reception team available.

  • Free Airport Shuttle from 6am(4am in summer) until 11pm every 30 minutes

  • Spacious and soundproof rooms with separated toilet from bathroom

  • Delicious breakfast buffet, bar and restaurant open every day

  • Meeting rooms up to 140m2 and fitness center recently reniewed

Our accommodation(s)

Hotel location

Novotel Brussels Airport

Da Vincilaan 25, Bedrijvenzone Diegem-Vuurberg
1831 Diegem (Brussels)
Belgium

GPS:50.8931, 4.4616

Telephone
Fax +32 2 721 39 58

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOODSQUARE

You are welcome to have a drink or a meal in our bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,387 reviews

TripAdvisor Rating  4.0/5  1,890 reviews

Comfortable room

TripAdvisor rating 4.0/5

Topman4 TripAdvisor review

My partner and I stayed at this hotel for 1 night on our way to Austria with Leger travel on a coach holiday. Rooms were comfortable as expected. Buffet meal in evening for 25 euros but not good value as little left at 8 pm. Good self service breakfast served in morning.

Good location

Customer review rating 4.5/5

Miroslav R. Solo - Confirmed reviews ALL

Efficient checkin, nice room. Upon request, the hotel emailed me not only a schedule of their airport shuttle, but also excellent directions; that made finding the shuttle stop at the airport really easy.

Dear Miroslav, Thank you for taking the time to share your review. It's wonderful to hear that your stay at Novotel Brussels Airport was enjoyable and met your expectations. We are delighted that you appreciated the strategic location of our hotel, the efficiency of our check-in process, and the comfort of your room. It's also great to know that our efforts to provide clear directions and a timely shuttle schedule contributed positively to your experience. We understand the importance of starting your journey with ease, and we are pleased that our communication regarding the airport shuttle was helpful to you. We hope to see you again on a future occasion. Best regards, Your Novotel Brussels Airport Team

Excellent accueil

Customer review rating 5.0/5

Benghezal Families - Confirmed reviews ALL

Excellent personnelle

Cher hôte, Merci de partager votre expérience avec nous. Nous sommes ravis que votre séjour au Novotel Brussels Airport ait été à la hauteur de vos attentes. Nous sommes enchantés que vous ayez apprécié l'accueil, le professionnalisme de notre personnel et la facilité d'utilisation de notre site. Notre équipe est dévouée à fournir un service exceptionnel et une expérience utilisateur fluide et intuitive pour nos hôtes. Au plaisir de vous revoir, Your Novotel Brussels Airport Team

Customer review rating 5.0/5

Francisco J. C. Business - Confirmed reviews ALL

Reception staff very kind and efficient.

Dear Francisco J., Thank you very much for this kind review of your recent stay. We are delighted that you appreciated the warm and efficient service provided by our reception staff. Our team strives to offer a seamless and welcoming check-in experience, and it brings us joy to know that we were able to meet your expectations. We look forward to seeing you again soon. Best regards, Your Novotel Brussels Airport Team

Good stay

Customer review rating 4.0/5

Laurette S. Couples - Confirmed reviews ALL

Good hotel with good services. Dinner was buffet style. Not cheap but okay. The front desk manager did his very best to make sure that we got the exact room we wanted.

Dear Laurette, Thank you for your valuable feedback. We are thrilled that you enjoyed our services and the efforts of our front desk manager to accommodate your room preferences. Our team is dedicated to ensuring our guests feel well taken care of during their stay. However, we sincerely apologize for any inconvenience caused by the parking fee and understand your concerns regarding the ease of access to our hotel. We strive to be transparent with all our services and fees, and we will review how we can better communicate these details to avoid any surprises for our guests in the future. Finally, it is wonderful to hear that you had a good dining experience with our buffet-style dinner. We take pride in offering a variety of dining options to suit our guests' tastes and are pleased that you found the meal to your satisfaction. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Your Novotel Brussels Airport Team

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Other web-users rate our hotel

  • 1,582 reviews 9/10 Location
  • 1,580 reviews 7.3/10 Room
  • 1,760 reviews 8.6/10 Service
  • 23 reviews 8.1/10 WiFi
  • 692 reviews 6.5/10 Value
  • 641 reviews 7.5/10 Cleanliness
  • 590 reviews 6.8/10 Breakfast
  • 110 reviews 3.8/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.