Novotel Brussels Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 2,139 reviews

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Description

Hotel extras

  • 24hours Check-in ,check-out and 24hours reception team available for you and your security

  • Free Shuttle from 6am(4am in summer) until 10.45pm every 30 minutes. Only 5 minutes travel.

  • Spacious and soundproof rooms with separated toilet from bathroom , maximum 4 persons per room

  • Delicious breakfast buffet, bar (with beers , wine and cocktails)and restaurant open every day

  • Meeting rooms up to 140m2 , daylight, parking facilities and fitness center recently renewed

Our accommodation(s)

Hotel location

Novotel Brussels Airport

Da Vincilaan 25, Bedrijvenzone Diegem Vuurberg
1831 DIEGEM
Belgium

GPS:50.8931, 4.4616

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOODSQUARE

You are welcome to have a drink or a meal in our bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,139 reviews

Customer review rating 5.0/5

Igor S. Business - Confirmed reviews ALL

Excellent!

Dear Igor, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Brussels Airport Team

Customer review rating 3.5/5

Marco T. Business - Confirmed reviews ALL

Difficult (actually impossible) to get in contact via phone to get information. Room old and not well maintained. Desk employee very kind.

Dear Marco, Thank you for taking the time to share your feedback. We are sorry to hear about the difficulties you experienced when trying to contact us by phone, as well as your disappointment regarding the condition of the room. Please be assured that your comments have been noted and will help us improve our services and facilities. We truly appreciate your kind words about our front desk employee and will be sure to share your compliments with the team. We hope to have the opportunity to welcome you again and provide you with a better experience in the future. Your Novotel Brussels Airport Team

Customer review rating 3.0/5

Kuntal R. C. Business - Confirmed reviews ALL

Just another airport hotel. Nothing (especially people at front desk, facilities) stands out to make it special

Dear Kuntal, Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not fully meet your expectations and that nothing particularly stood out. Your comments are important and will be shared with our team to help us improve our service. We hope to have the opportunity to welcome you again for a more positive experience. Best regards, Novotel Brussels Airport Team

Customer review rating 5.0/5

Yeonmeng M. L. Business - Confirmed reviews ALL

Very smooth check-in with attentive staff, feel welcome as a gold member back to the hotel!

Dear Yeonmeng, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed a smooth check-in and felt warmly welcomed as a Gold member. Your recognition means a lot to our team. We look forward to welcoming you back again very soon. Your Novotel Brussels Airport Team

Customer review rating 3.0/5

Leonard K. Business - Confirmed reviews ALL

Please provide drinking water in the rooms

Dear Leonard, Thank you for your feedback. Please note that a complimentary bottle of water is provided in the room upon arrival. In addition, still and sparkling water is available for purchase at the reception shop. We hope to have the pleasure of welcoming you again soon. Your Novotel Brussels Airport Team

Other web-users rate our hotel

  • 1,333 reviews 9/10 Location
  • 1,302 reviews 7.5/10 Room
  • 1,467 reviews 8.6/10 Service
  • 14 reviews 7.7/10 WiFi
  • 559 reviews 6.9/10 Value
  • 543 reviews 8/10 Cleanliness
  • 502 reviews 5.3/10 Food
  • 424 reviews 7.3/10 Breakfast

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