Novotel Brussels Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 2,166 reviews

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Novotel Brussels Airport - Image 1
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Da Vincilaan 25, Bedrijvenzone Diegem-Vuurberg, 1831 Diegem (Brussels), Belgium

Description

Hotel extras

  • 24hours Check-in , 24hours reception team available.

  • Free Airport Shuttle from 6am(4am in summer) until 11pm every 30 minutes

  • Spacious and soundproof rooms with separated toilet from bathroom

  • Delicious breakfast buffet, bar and restaurant open every day

  • Meeting rooms up to 140m2 and fitness center recently reniewed

Our accommodation(s)

Hotel location

Novotel Brussels Airport

Da Vincilaan 25, Bedrijvenzone Diegem-Vuurberg
1831 Diegem (Brussels)
Belgium

GPS:50.8931, 4.4616

Telephone
Fax +32 2 721 39 58

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOODSQUARE

You are welcome to have a drink or a meal in our bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,166 reviews

TripAdvisor Rating  3.8/5  1,895 reviews

Customer review rating 4.0/5

Isabelle B. Couples - Confirmed reviews ALL

Chambre bien équipée et très propre

Madame B., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Brussels Airport. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs

Customer review rating 4.0/5

Schneidewind M. Solo - Confirmed reviews ALL

Pour y être rester 9 heures ( 1 nuit ) rien à signaler. Hôtel calme et facile d'accès, sauf bémol, horaires des navettes, elle ne commence qu'à 6h jusqu'au 1 mai , dommage parceque la saison d'été comme déjà fin Mars. Donc j'ai du prendre un taxi pour me rendre à l'aéroport ! Coût 20€ .

Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Brussels Airport. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

Customer review rating 4.5/5

Danny D. Couples - Confirmed reviews ALL

Tweede maal gelogeerd alvorens naar luchthaven te gaan. Confort wordt bevestigd

Dear Danny D., We very much appreciate your comments regarding your stay at the Novotel Brussels Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Shalini B. Families - Confirmed reviews ALL

Great stay witj my family

Dear Shalini B., We very much appreciate your comments regarding your stay at the Novotel Brussels Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.5/5

Bas B. Families - Confirmed reviews ALL

Outdated hotel. 150 E per night without breakfast is way overprized. 80/ 90 e sound be more appropriate for what you offer. I've slept in much better Novotel Hotels for less.

Dear Bas B., Thank you for taking the time to tell us about your experience at the Novotel Brussels Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 1,552 reviews 9/10 Location
  • 1,500 reviews 7.5/10 Room
  • 1,723 reviews 8.6/10 Service
  • 19 reviews 8.3/10 WiFi
  • 673 reviews 6.9/10 Value
  • 602 reviews 7.8/10 Cleanliness
  • 593 reviews 5.3/10 Food
  • 553 reviews 7.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.