Novotel Brussels Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 1,822 reviews

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Description

Hotel extras

  • 24hours Check-in ,check-out and 24hours reception team available for you and your security

  • Free Shuttle from 6am(4am in summer) until 10.45pm every 30 minutes. Only 5 minutes travel.

  • Spacious and soundproof rooms with separated toilet from bathroom , maximum 4 persons per room

  • Delicious breakfast buffet, bar (with beers , wine and cocktails)and restaurant open every day

  • Meeting rooms up to 140m2 , daylight, parking facilities and fitness center recently renewed

Our accommodation(s)

Hotel location

Novotel Brussels Airport

Da Vincilaan 25, Bedrijvenzone Diegem Vuurberg
1831 DIEGEM
Belgium

GPS:50.8931, 4.4616

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOODSQUARE

You are welcome to have a drink or a meal in our bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,822 reviews

TripAdvisor Rating  3.8/5  1,908 reviews

Customer review rating 3.0/5

Adrienn N. Business - Confirmed reviews ALL

Good to see that there is already some glutenfree option for breakfast, but I did not dare to try any granola as labelling was not clear which one is glutenfree and which one is not Gf ( kept next to each other) There was no staff for several minutes to ask them. For dinner still no chance to get GF dish, menu is very limited with mostly pastas. Hard to get any real option.

Dear Adrienn, Thank you for your feedback. We are pleased that you noticed our gluten-free options at breakfast and apologize for the unclear labeling and the wait for assistance. We also regret that our gluten-free dinner options did not meet your expectations. Your comments have been shared with our team to help improve our offering. We look forward to welcoming you again and providing an improved experience. Kind regards, Your Novotel Brussels Airport Team

Customer review rating 2.0/5

Alberto U. T. Business - Confirmed reviews ALL

Matresers was unfortable, might be to old. BAR situation is really not the best, small and not comfortable; would suggest to retuern to precious one above the reception

Dear Alberto, Thank you for taking the time to share your feedback. We sincerely regret that the comfort of the bedding and the layout of our bar area did not fully meet your expectations. Please be assured that your comments have been carefully noted and shared with the relevant teams, as continuous improvement of our services remains a key priority. Guest feedback is extremely valuable to us, and we thank you for helping us enhance the quality of the experience we offer. We hope to have the pleasure of welcoming you back in the future and providing you with a stay that fully meets your expectations. Your Novotel Brussels Airport Team

Customer review rating 4.5/5

Stefaan W. Business - Confirmed reviews ALL

A rather strange check in with receptionist hardly saying anything but other than that all fine

Dear Stefaan, Thank you for your feedback. We are sorry if the check-in experience felt a bit impersonal and have shared your comment with our team. We are glad to know that the rest of your stay went well and look forward to welcoming you again soon. Kind regards, Your Novotel Brussels Airport Team

Customer review rating 5.0/5

Candy A. Business - Confirmed reviews ALL

Very helpful staff! Clean and comfortable room. Dinner meal very good.

Dear Candy, Thank you very much for your kind comments. We are delighted to hear that you found our staff helpful and enjoyed the comfort and cleanliness of your room, as well as your dinner. We look forward to welcoming you again soon. Kind regards, Your Novotel Brussels Airport Team

Customer review rating 4.0/5

Frederico M. Business - Confirmed reviews ALL

Pretty comfortable hotel, decent rates, awesome breakfast and very close to the Brussels Airport. Also very close to a business district, which make it even better.

Dear Frederico, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed your stay, our breakfast, and our convenient location near the airport and business district. We look forward to welcoming you back soon. Kind regards, Your Novotel Brussels Airport Team

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Other web-users rate our hotel

  • 1,329 reviews 9/10 Location
  • 1,272 reviews 7.4/10 Room
  • 1,430 reviews 8.6/10 Service
  • 14 reviews 7.2/10 WiFi
  • 580 reviews 6.8/10 Value
  • 533 reviews 7.5/10 Cleanliness
  • 480 reviews 5.3/10 Food
  • 433 reviews 7.2/10 Breakfast

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