Customer review rating 4.2/5 11,246 reviews
ALLSAFE approved hotel
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Just 20 minutes from Brussels city centre
Modern, spacious and soundproof rooms
Delicious breakfast buffet, bar and restaurant
Meeting rooms, fitness centre and hammam
Check-in from 14h00
Check out up to 12h00
Paying
Da Vincilaan 25
Bedrijvenzone Diegem-Vuurberg
1831 diegem
belgium
Check-in from 14h00
Check out up to 12h00
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.
Number of meeting rooms: 9
Maximum size: 70 m²
Maximum capacity: 50 people
Maximum banquet capacity: 40 people
Bad surprise
fredericverbist Business - 29/07/2020 TripAdvisor review
Bad evaluation because they give me a room already with a customer inside the room ... And in the actual period this should not happen ! No feeling that I was welcome despite my Diamond level ...... really disappointing. !
Unpleasant stay
Passenger598086 Business - 23/07/2020 TripAdvisor review
We ordered a superior premium room with double bed room and we got room # 408 which is a regular superior room. When we complaint about that, we has been told that the premium rooms are not available. In the room that we reserved was supposed to be equipped with a coffee / tea facility and a coffee machine. In the morning, at 04:00,I went down to the front desk and I asked to have 2 coffees. The lady from the front desk wanted to charge us 6 euros for the coffees!!! I told her that the coffee was supposed to be in the room and I don't understand why she want to charge me. Than she told me that she will me a favor by not charging me for the coffees. Furthermore, the shuttle to the airport was not available and I paid 35 euros for the taxi. I got a downgrade room instead of getting an upgrade room as Accor silver member.
Comfortable & quiet hotel with good breakfast and kind service.
Javier Business - 28/03/2020 Confirmed reviews ALL
When I travel for business I expect hotel as a place to rest, get a good breakfast/lunch and spend the time smoothly and quietly. Your hotel reach my expectations. Thanks.
Good stay
Anonymous Business - 23/03/2020 Confirmed reviews ALL
Stayed when COVID-19 was early. Belgium had shut restaurants, bars. Found staff supportive and helpful.
Exceptional Hotel
Llheim Couples - 22/03/2020 Confirmed reviews ALL
The entire hotel is sparkling clean and the staff we met were friendly and helpful. The room was very comfortable with a wonderful soaking tub.
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