Novotel Brussels Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 1,915 reviews

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Description

Hotel extras

  • 24hours Check-in ,check-out and 24hours reception team available for you and your security

  • Free Shuttle from 6am(4am in summer) until 10.45pm every 30 minutes. Only 5 minutes travel.

  • Spacious and soundproof rooms with separated toilet from bathroom , maximum 4 persons per room

  • Delicious breakfast buffet, bar (with beers , wine and cocktails)and restaurant open every day

  • Meeting rooms up to 140m2 , daylight, parking facilities and fitness center recently renewed

Our accommodation(s)

Hotel location

Novotel Brussels Airport

Da Vincilaan 25, Bedrijvenzone Diegem Vuurberg
1831 DIEGEM
Belgium

GPS:50.8931, 4.4616

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOODSQUARE

You are welcome to have a drink or a meal in our bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,915 reviews

Customer review rating 5.0/5

Brian S. Solo - Confirmed reviews ALL

Excellent

Dear Brian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Brussels Airport Team

Customer review rating 4.0/5

Christine N. Families - Confirmed reviews ALL

Good, I was too warm at night and there was just a duvet but no top sheet

Dear Christine, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Brussels Airport Team

Customer review rating 4.5/5

Clifford S. Families - Confirmed reviews ALL

Friendly people at the lobby and we had a comfortable stay

Dear Clifford S., We very much appreciate your comments regarding your stay at the Novotel Brussels Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

James R. Business - Confirmed reviews ALL

Very nice property. Great bar. Dinner- Placed order and waited over 20 minutes...stopped 2 servers and asked about my order and was told both times that it was coming right away. Table next to me and across from me were seated after me and both received their meals and one table finished their meal while I was still waiting. I got up and left.

Dear James, Thank you for your feedback. We’re glad you enjoyed the property and the bar, but we’re very sorry about the wait you experienced during dinner. This is not the level of service we aim to provide, and we’ll address this with our team to improve. We hope to have the chance to welcome you again and offer you a much better experience. Your Novotel Brussels Airport Team

Customer review rating 3.5/5

Patrick S. Business - Confirmed reviews ALL

Hotel is fine, no special treatment for platinum members. Restaurant has changed menu again and steak is huge money now. Bar area was a lot better where it was two years ago, left at top of the stairs.

Dear Patrick, Thank you for your feedback and for your loyalty as a Platinum member. We’re sorry to hear that your experience did not fully meet your expectations. Your comments regarding the recognition of your status, the restaurant menu and the bar area are very valuable, and we will share them with our team. We truly hope to have the pleasure of welcoming you again and providing you with an even better experience next time. Your Novotel Brussels Airport Team

Other web-users rate our hotel

  • 1,340 reviews 8.9/10 Location
  • 1,282 reviews 7.4/10 Room
  • 1,447 reviews 8.5/10 Service
  • 14 reviews 7.6/10 WiFi
  • 582 reviews 6.9/10 Value
  • 539 reviews 7.7/10 Cleanliness
  • 494 reviews 5.2/10 Food
  • 433 reviews 7.3/10 Breakfast

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