Novotel Brussels Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 2,084 reviews

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Description

Hotel extras

  • 24hours Check-in ,check-out and 24hours reception team available for you and your security

  • Free Shuttle from 6am(4am in summer) until 10.45pm every 30 minutes. Only 5 minutes travel.

  • Spacious and soundproof rooms with separated toilet from bathroom , maximum 4 persons per room

  • Delicious breakfast buffet, bar (with beers , wine and cocktails)and restaurant open every day

  • Meeting rooms up to 140m2 , daylight, parking facilities and fitness center recently renewed

Our accommodation(s)

Hotel location

Novotel Brussels Airport

Da Vincilaan 25, Bedrijvenzone Diegem Vuurberg
1831 DIEGEM
Belgium

GPS:50.8931, 4.4616

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOODSQUARE

You are welcome to have a drink or a meal in our bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,084 reviews

Customer review rating 3.5/5

Mathias M. Business - Confirmed reviews ALL

Close to the airport with shuttle service, friendly staff.

Dear Mathias, Thank you very much for your kind feedback. We’re glad you appreciated our convenient location near the airport, our shuttle service, and the friendliness of our team. Your satisfaction means a lot to us. We hope to welcome you again very soon. Your Novotel Brussels Airport Team

Customer review rating 5.0/5

Seamus O. Couples - Confirmed reviews ALL

Brilliant always like staying here and prices are very reasonable man who worked in the bar was very nice

Dear Seamus, Thank you very much for your kind feedback. We’re delighted to hear that you always enjoy staying with us and that you find our prices reasonable. It’s especially nice to know that our bar team made a positive impression — we’ll be sure to pass your kind words on to him. We look forward to welcoming you back again soon. Your Novotel Brussels Airport Team

Customer review rating 4.0/5

Shimei C. Couples - Confirmed reviews ALL

Could not find the sign for Novotel shuttle coming out of the arrival hall at Brussels airport. Tried to call the hotel three times but got hanged up 3 times. Ended up taking a bus there. However, we were able to have a early check-in which helped tremendously.

Dear Shimei, Thank you for taking the time to share your experience. We are truly sorry for the inconvenience you encountered upon arrival at Brussels Airport, especially regarding the lack of clear signage for the Novotel shuttle and the difficulty reaching us by phone. This is not the level of service we aim to provide, and we understand how frustrating this must have been after your journey. We will review this situation with our team to improve both the shuttle information at the airport and the reliability of our phone response, so this does not happen again. We are, however, pleased to hear that the early check-in helped make your stay more comfortable after the difficult arrival. Your feedback is very valuable to us, and we hope to have the opportunity to welcome you again for a smoother experience next time. Your Novotel Brussels Airport Team

Customer review rating 4.0/5

Zdenek B. Business - Confirmed reviews ALL

Very quick check-in/out, fresh breakfast with great beverages. Hotel looks just after it is best time during the lifecycle, I think for the price it could deserve rooms renewal.

Dear Zdenek, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the quick check-in and check-out process as well as the fresh breakfast and beverage selection. We also take note of your comment regarding the rooms. Your feedback is valuable and helps us continue to improve the overall guest experience, including the comfort and presentation of our facilities. We hope to have the pleasure of welcoming you again in the future. Kind regards, Your Novotel Brussels Airport Team

Customer review rating 5.0/5

Kehinde O. Families - Confirmed reviews ALL

Amazing

Dear Kehinde, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Brussels Airport Team

Other web-users rate our hotel

  • 1,333 reviews 9/10 Location
  • 1,305 reviews 7.6/10 Room
  • 1,468 reviews 8.5/10 Service
  • 15 reviews 7.9/10 WiFi
  • 564 reviews 6.9/10 Value
  • 551 reviews 8/10 Cleanliness
  • 506 reviews 5.3/10 Food
  • 429 reviews 7.4/10 Breakfast

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