Novotel Brussels Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 1,973 reviews

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Description

Hotel extras

  • 24hours Check-in ,check-out and 24hours reception team available for you and your security

  • Free Shuttle from 6am(4am in summer) until 10.45pm every 30 minutes. Only 5 minutes travel.

  • Spacious and soundproof rooms with separated toilet from bathroom , maximum 4 persons per room

  • Delicious breakfast buffet, bar (with beers , wine and cocktails)and restaurant open every day

  • Meeting rooms up to 140m2 , daylight, parking facilities and fitness center recently renewed

Our accommodation(s)

Hotel location

Novotel Brussels Airport

Da Vincilaan 25, Bedrijvenzone Diegem Vuurberg
1831 DIEGEM
Belgium

GPS:50.8931, 4.4616

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOODSQUARE

You are welcome to have a drink or a meal in our bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,973 reviews

Customer review rating 4.5/5

Maria I. P. Solo - Confirmed reviews ALL

Great location, clean and comfy accommodations.

Dear Maria, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Brussels Airport Team

Customer review rating 3.0/5

Claire C. Business - Confirmed reviews ALL

Room was fine but a little in need of decoration Food is restaurant for dinner was not good quality Staff friendly and helpful

Dear Claire, Thank you for sharing your experience. We are glad you appreciated the friendliness and helpfulness of our staff, as well as your room. We have taken note of your comments regarding the décor and the restaurant quality, and will share them with our team to continue improving. We look forward to welcoming you again soon and providing an even more enjoyable stay. Your Novotel Brussels Airport Team

Customer review rating 2.0/5

Eva N. Business - Confirmed reviews ALL

mattress was squeak

Dear Eva, Thank you very much for taking the time to share your feedback following your stay. We are sorry for the inconvenience caused by the cancellation of your flight, a situation beyond your control and always uncomfortable to manage. We would nevertheless like to inform you that our hotel provides a complimentary shuttle service, with no reservation required, operating between the hotel and the airport starting from 6:00 a.m. To better support our guests during busy periods, this service is extended from the month of May, with a first departure as early as 4:00 a.m. Your comment regarding the organization of transfers is highly valuable, and we take it into account as part of our continuous efforts to improve, particularly in terms of offering more sustainable and comfortable solutions for our guests. We hope to have the pleasure of welcoming you again very soon for a fully satisfying experience. Kind regards, Your Novotel Brussels Airport Team

Customer review rating 4.5/5

Aloyzas S. Business - Confirmed reviews ALL

Experience was excellent - Room tidy, bed comfortable, hotel's bar had great selection of beverages. Although - breakfast could have had more options for a hot meal.

Dear Aloyzas, Thank you for your wonderful feedback! We’re delighted that you found your room tidy, the bed comfortable, and enjoyed the selection at our hotel bar. We also appreciate your comment about breakfast and will take it into consideration to improve our offerings. We look forward to welcoming you back soon! Your Novotel Brussels Airport Team

Customer review rating 5.0/5

Laura F. Solo - Confirmed reviews ALL

Dinner and free breakfast offerings were outstanding!

Dear Laura, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Brussels Airport Team

Other web-users rate our hotel

  • 1,341 reviews 9/10 Location
  • 1,299 reviews 7.5/10 Room
  • 1,455 reviews 8.5/10 Service
  • 15 reviews 8.1/10 WiFi
  • 577 reviews 6.9/10 Value
  • 546 reviews 7.8/10 Cleanliness
  • 502 reviews 5.2/10 Food
  • 431 reviews 7.3/10 Breakfast

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