As a suggestion I would add hooks for towels near the shower and add hair shampoo as well instead of two body ones.

Stop spamming me, I did not ask for these emails.

Staffs were so helpful and understanding and the hotel is really clean.

As always you never know what’s gonna be replenished- am i gonna have a coffee or tea when i get back to the room? Are the toiletries going to be there or not this time. It’s a standard in this hotel- roulette … I tried calling for room service - and I was really hungry so I did not give up … after 4th time they answered… but on the other hand - the other day when I called and they finally answered I asked for something special outside of the room service menu - and they managed to arrange that for me - so I have to say it was greatly appreciated.

Nothing to say. Very good service and nice hotel and clean

Unfortunately the restaurant was closed on the Friday night I was there and the room service menu was limited and not appealing. Also the sauna took over an hour to start working when I wanted to use it and the steam room was not working at all

Bed too small and not made up properly. Bedding slid off mattress. No top sheets, and duvet gets too hot during sleep.

Wonderful rooms Lovely modern design

I had a great time. The dining was pretty good, staff was professional, courteous and helpful.

I visit this hotel every 2 months and spend a couple of days there each time. Hotel is super convenient, new, and has a great gym and a fantastic breakfast. And a great value for money !

The A/C not working, windows not opening at least the minimum so it ventilates the room, so asked reception to turn on the A/C been promised they will do but never happened. Tried to get some food room service and been denied due to being busy not even being on waitlist or offered different time. Coffee pods in the room not being offered at least one per day. The room was smelly and told the reception the moment i walked in the room and they were “aa ok” no action. Not a hotel i’d recommend.

It was fine for a night, slightöy expensive food

It's a new hotel with all required well maintained amenities for business travel. Restaurant staff has great attitude. Housekeeping is a hit and miss. Stayed for two weeks, missed a few days of room cleaning, laundry was missed for 4 days and needed a follow up etc. Overall good value for a short to medium stay.

The staff were pleasant and room was very good. The restaurant was closed on a Friday night .j ordered salmon and asparagus tagliatelle to be delivered to my room from the bar. The meal delivered had neither salmon nor asparagus in it . It had some tasteless white fish, cream and nothing else. An hourly shuttle bus is not frequent enough for business travel

Twice in two consecutive days I was late for meetings at the airport since the shuttle did not arrive and leave on time. €40 in taxi and being late. Very disappointing

The hotel was very hip and room was nice. I was disappointed that the shuttle only picks up guests during two short windows each day. Sauna /steam was non functional.

Hotel is really nice modern well designed hotel light and airy decor which has actually beeen thought out not the usual designer rubbish that some teenage designer who has never stayed in a hotel that so many hotels are victim to. The location is in sort of business park warehousey district about 10 mins from airport. Shuttle bus is a pain and you can be waiting for up to 45 mins when it is running and you have to get a taxi to and from airport in middle of day which adds £30-40 per round trip to take into account. Reception is on 8th floor rather than ground. Check in was quite slow and it seemed that computer system had problems as did t recognise what had been lalready paid or they had to fiddle around to actually get payment from card. Room itself glorious roomy bright spacious tastefully decorated and very comfortable bed. These touch pad lights which actually were quite intuitive unlike some other hotels where you can spend ages at night trying to get that last blasted light off.Bathroom really nice modern clean with really good shower. Also no ridiculous bright tv or phone lights to keep your awake at night and an aircon that is actually controllable. Huge tv with decent picture and usual coffee making facilities. Floor mix of carpet and wood and very comfortable chairs to sit on. Very quiet couldn’t hear much from outside and nothing from rooms around you or in corridor outside. The restaurant bistro on 8th floor really nicely decorated and a short menu which always indicate a that it’s actually cooked from a scratch as opposed to usual processed packaged rubbish offered in so many hotels. It’s actually so good if I lived in area it’s a sort of a place would be quite happy to go for drinks dinner with its great view. It also has decent wine selection. Dinner was great with some free nibbles staff professional not the usual enjoy nonsense offered by others. Slick operation like a professional restaurant not just an airport hotel. There is also a help and pay yourself section next to reception for drinks nibbles etc and the large area round reception on 8th floor nice place to enjoy the view from. A place happy to spend time in unlike most airport hotels which has charm of a gate waiting area at the airport. Would be very happy to recommend and stay again. It does suffer from reliance on the shuttle bus/taxi to get there and back - if they could solve/significantly reduce that lack of convenience that would be a huge plus. If coming by car they have tons of parking spaces in secure car park so not an issue. If taking shuttle bus need to know that it stops on road at top of ramp not in front of hotel ( it’s a proper bus not minibus so can’t get down). One of the very best airport hotels I have stayed in which should stand test of time helped by the great restaurant and bar on top floor. Would seem some teething problems with staff not being familiar with or computer system at check in not quite being up to scratch. This moves right up my charts for airport hotels of which stayed in loads, it doesn’t make it to the top slot as it’s not connected to the airport and doesn’t have a pool ( bliss after a long flight) but shoots up the charts to give them a run for the money overtaking many many others in the process so huge credit to them. Have stayed in other airport movenpicks in Switzerland which have definitely stood test of time as am sure this one will. Airport access is its weakest point but overall it exceeded my expectations.

I asked 3 times to clean my room. The first 2 times (last time at 16h00) I was told by an unfriendly person (in contradiction to other people at reception that in general are always super friendly) at the counter that does not speak any of the 3 official Belgian languages that the crew was still cleaning the rooms and that they were not finished yet. Third time I asked her at 18h45 she told me the crew already went home and that she could not do anything about the situation. Even if you do not speak the 3 official languages, the word "I am sorry" or "I apologise" can not be too difficult to learn and express.

Everything was well appointed, clean, food wa very good