Mövenpick hotel Brussels Airport 4 stars

Customer review rating (ALL Rating) 4.6/5 939 reviews

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Mövenpick hotel Brussels Airport - Image 1
Mövenpick hotel Brussels Airport - Image 2
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Mövenpick hotel Brussels Airport - Image 4
Excelsiorlaan 18, 1930 ZAVENTEM, Belgium

Description

Hotel extras

  • Secure parking: 198 spaces, 60 charging spots. Park with ease and charge up for your journey.

  • Enjoy great Belgian cuisine or an excellent glas of wine in our panoramic restaurant Horizon.

  • Fly stress-free. Our free airport shuttle ensures hassle-free travel to and from the hotel.

  • Unwind, energize at our gym. Modern facilities await for your perfect workout experience.

  • Indulge in wellness. Enjoy our complimentary sauna and hammam for a rejuvenating stay.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 single beds

Photo out of - Standard Room with 2 single beds

Our 25-30 sqm rooms with twin beds offer complimentary WiFi, 55 inch TV, minibar, desk, Nespresso machine and tea station, luxury toiletries, and bathroom with walk-in shower.

  • Views:

    Airport view or City View

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Twin bed(s)
  • Views: Airport view or City View
See availabilities

Suite

Executive Junior Suite with 1 kingsize bed

Photo out of - Executive Junior Suite with 1 kingsize bed

Our spacious 51 sqm Suites with separate living-dining-sleeping areas offer complimentary WiFi, 55 inch TV, minibar, desk, Nespresso machine and tea, bathtub and rain shower, guest toilet, and walk-in closet. These rooms also feature a kitchenette

  • Views:

    City View

  • Most of the accommodation:

    Dining room / area or Additional living room / area

Max. number of persons
2
Area
From 51 m² / 548 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Dishwasher
  • Kettle
  • Microwave
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Studio/kitchenette
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mövenpick hotel Brussels Airport

Excelsiorlaan 18
1930 ZAVENTEM
Belgium

GPS:50.884879, 4.457978

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
  • BRUSSELS AIRPORT
  • BRU

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 151 rooms
  • 6 rooms for people with reduced mobility
  • 7 connecting rooms
  • 151 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • German
  • English
  • French
  • Dutch
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Luggage storage

  • Luggage storage

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Well-being

Fitness center

  • On site
  • Hammam
  • Sauna room
  • On site
  • Indoor parking
  • Public
  • 198 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.5 m / 8.19 ft

  • Parking pricing: 20 EUR 20 EUR Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs
  • Electric car recharging units 22 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

HORIZON

Photo out of - HORIZON

Those looking for a culinary experience can enjoy good food with breathtaking views at our restaurant Horizon, which serves dishes featuring mainly local, seasonal ingredients, combined with a sophisticated wine list.

Cooking style
Bistronomy
Capacity
178
Accessibility
Accessible service
1930 Zaventem, Belgium
Telephone +32 2 880 22 41
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday Closed
Saturday Closed
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Rooftop
  • Exceptional View

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

Those looking for a culinary experience can enjoy good food with breathtaking views at our restaurant Horizon, which serves dishes featuring mainly local, seasonal ingredients, combined with a sophisticated wine list.

SKYLINE

Photo out of - SKYLINE

Even when arriving late at night or just not ready to go to bed, grab a drink at our Skyline bar.

Bar Type
LOBBY BAR
Capacity
20
Accessibility
Accessible service
Telephone +32 2 880 22 40
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Even when arriving late at night or just not ready to go to bed, grab a drink at our Skyline bar.

Modern Fitness & Wellness Center featuring brand-new equipment, cardio and strength machines. Includes lockers, changing rooms and showers. Relax in our sauna, hammam and tranquil relaxation area, the perfect space to energize and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  939 reviews

Customer review rating 5.0/5

Isabel C. Couples - Confirmed reviews ALL

Customer review rating 2.5/5

Klaas W. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Krzysztof K. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Janae B. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Joanna K. Business - Confirmed reviews ALL

Customer review rating 2.5/5

Klaas W. Business - Confirmed reviews ALL

The rooms are okay and clean. The staff reception service orientated, but the staff at the restaurant horrible and the quality of the diner far below par and Mövenpick standards.

Customer review rating 5.0/5

Krzysztof K. Business - Confirmed reviews ALL

Met my expectations 100%

Customer review rating 5.0/5

Janae B. Couples - Confirmed reviews ALL

Wonderful hotel, bed comfortable

Customer review rating 4.5/5

Joanna K. Business - Confirmed reviews ALL

Modern, spacious and well equipped rooms, parking nearby, close to airport, friendly staff :)

Customer review rating 1.5/5

Ilya P. Business - Confirmed reviews ALL

I went through four rooms in two weeks. I booked a room with a single bed online but was given one with two beds. A couple of days later, I was moved to an accessible room where the bathroom drain didn't work, causing the whole room to flood. I was moved to a standard room, but two days later the air conditioning stopped working, making it stiflingly hot and hard to breathe. The fourth room was a beautiful two-room suite (I received a free upgrade—thanks!), but it nearly made me sick. It turned out that even when switched off, the AC kept blowing cold air at night; the only way to stop it was to switch it to "heat" mode, at which point it stopped blowing altogether. I woke up with a sore throat and a deaf ear from the cold draft. By the way, the bedroom door handle fell off and sat on the dresser for three days; even though the room was cleaned daily, no one fixed it. I had to call reception three times just to enter or exit the parking lot because the barrier was broken, too. The lobby is very beautiful, but on Friday morning, all the tables and chairs were dirty—it looked like no one had cleaned up after a party. To be precise, the dishes had been cleared away, but they hadn't bothered to wipe up the crumbs and stains. It is sad to see a great new hotel already falling into such a state of disrepair. I visit Brussels frequently for work and have stayed at all the Zaventem hotels for months at a time. I had hoped your hotel would become my new regular base, but for now, I think I’ll hold off. I hope you find this review useful. By the way, the restaurant service used to be faster, and the steak portions were larger, too! =) That said, you still have the best restaurant in the area.

Customer review rating 0.5/5

Minerva G. D. Business - Confirmed reviews ALL

I booked throght the company and although the room was paid, they charged the total amount in my personal credit card. I wrote 2 emails and no reply so far. Can someone please come back to me?

Customer review rating 5.0/5

Edoardo F. Business - Confirmed reviews ALL

Super clean, nice smell, very nice rooms and overall fittings. Lovely stay again, thank you! Will be back

Customer review rating 4.5/5

Lee C. Business - Confirmed reviews ALL

Nice rooms, friendly staff, overall good experience. Small side note, parking info could be shared during/after the booking to make it even better.

Customer review rating 3.0/5

Vivienne E. D. E. Families - Confirmed reviews ALL

Generally good . Kettles do need to work.

Customer review rating 5.0/5

Alina D. Families - Confirmed reviews ALL

I loved that the room was noise-proof, very quiet, and the breakfast is absolutely amazing, so delicious. My cat was travelling with me and she felt calm and relaxed as never before in a hotel. Parking right under the hotel is especially comfortable because there's no need to walk a lot with heavy things. All staff were very professional and polite.

Customer review rating 4.0/5

Ingrid G. Friends - Confirmed reviews ALL

We had a very nice day at the moon. It is a very convenient hotel if you're leaving the next morning from the airport of Zaventem. The rooms were very nice and the best very comfortable.. we had dinner in the restaurant on the eighth floor and although the food was very nice, the service was really lacking. I think they had the very big problems with personnel.. a pity because it's a beautiful setting and the food is good so they really need to tweak their Service.

Customer review rating 0.5/5

James B. Business - Confirmed reviews ALL

Where do I start...ok lets start with this. I completed the online check-in before arrival, yet when I arrived I was told my room was unavailable and that I could have a room with single beds instead. That was not what I booked. Remarkably, a suitable room was suddenly found when I refused to accept the alternative. The bathroom lighting is equally unacceptable. The lights switch off automatically while you are in the shower, and the only way to reactivate them is to leave the shower and trigger a sensor located at the bathroom entrance. As a business traveller, I relied on room service. On my first evening, there was no menu in the room other than a wine list. I had to find the restaurant menu online myself, then spent 30 minutes calling both room service and reception without anyone answering. I then had to go to reception, where no one was present for a further 10 minutes. After waiting behind a group check-in, I was finally assisted, only to be told that I had to go to the restaurant to place a room service order. On the second evening, I was told there was a separate room service menu. This had never been mentioned, nor was it available anywhere in the room. As a result, I was forced once again to order from the restaurant menu and pay inflated prices. The handling of my invoices was just as poor. I require accurate invoices for business expenses, yet the invoices I received were confusing and contained unexplained charges. When I queried a line item, I was told it was a restaurant charge and nobody knew what it was for. I was initially told the invoices had been corrected, only to receive the same incorrect versions again. After raising the issue a second time, I was kept waiting so long that I nearly missed my airport shuttle, and the invoices were still wrong. This was one of the most frustrating hotel experiences I have had. At every stage, there appeared to be a lack of communication, accountability, and basic customer service. I will not be staying at your hotel again.

Customer review rating 5.0/5

Susan Z. Solo - Confirmed reviews ALL

My room was very comfortable, well appointed and very clean. Breakfast was expansive and delicious.

Customer review rating 4.5/5

Eleonor B. Business - Confirmed reviews ALL

Only downside is the shuttle to the airport. To seldom and to long. But easy to get a taxi instead.

Customer review rating 4.0/5

Bernadetta L. Business - Confirmed reviews ALL

I always choose Mövenpick because it is close to my office and I really enjoy the service provided in the hotel. Staff people from reception and restaurant are always kind, polite and helpful. It’s the inconsistency of the housekeeping that is lowering the standards. For example, they always clean room nicely, and replenish towels, but for example they take wash cloth and don’t give a new one. They do not replenish amenities, and I always get confused because sometimes they replenish it random way. The same happens with small things such as tea and sugar. Yes - I can call reception asking to provide new items, but shouldn’t this be just standard? Yes I will keep on choosing Movenpick but it’s a shame that no one checks it. Small things sometimes make the difference

Customer review rating 3.5/5

Magdalena P. Business - Confirmed reviews ALL

Very nice place, super comfortable beds and spacious rooms.

Customer review rating 4.5/5

Michael S. Business - Confirmed reviews ALL

Alles Okay top Hotel

Customer review rating 5.0/5

Mubina B. Solo - Confirmed reviews ALL

Nice room as shown

Customer review rating 4.5/5

Fabrice M. Business - Confirmed reviews ALL

Going to that hotel almost every months, I love to see the staff remembering clients. It almost feel like a second home. Great breakfast ! Lovely rooms, and good gym.

Other web-users rate our hotel

  • 352 reviews 8/10 Location
  • 687 reviews 8.6/10 Room
  • 558 reviews 7.6/10 Service
  • 6 reviews 8.8/10 WiFi
  • 316 reviews 6.3/10 Food
  • 304 reviews 9.7/10 Vibe
  • 233 reviews 8/10 Breakfast
  • 215 reviews 8.7/10 Cleanliness

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