ibis budget Leuven Centrum 1 star

Customer review rating (ALL Rating) 4.0/5 913 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • ALLSAFE certified hotel by NSF International

  • Location behind the trainstation and only 13' till Brussels Airport by train

  • Free WIFI

  • 10' walk from the city centre

  • 100% non-smoking hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis budget Leuven Centrum

Martelarenlaan 10
3010 LEUVEN
Belgium

GPS:50.882913, 4.716707

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  913 reviews

TripAdvisor Rating  3.5/5  646 reviews

VERY dirty! Shocking.

Customer review rating 1.0/5

G Friends - Confirmed reviews ALL

I believe I booked the last room in the whole town, but that does not give you the right to offer such a dirty room. Disgusting!! Dust (let's imagine it was just dust) was everywhere: under the chairs, near the bed. The bathroom was dirty with hair from the previous guests stuck in the shower.

Dear Halyna, We appreciate you sharing your concerns regarding your stay. We are sincerely sorry for the unacceptable cleanliness issues you encountered during your visit. This does not meet our standards, and we deeply regret that this was your experience. We regret you did not share your dissatisfaction during your stay as we would have provide a solution. I do ensure that our rooms are thoroughly cleaned to provide a pleasant and hygienic stay for our guests. We hope to have the opportunity to restore your faith in our establishment. Best regards, Michèle Deprez - Manager

Poor standard

Customer review rating 1.5/5

A Friends - Confirmed reviews ALL

Our floor was being renovated and there was no air conditioning. Further to that our room had no functional window so it was extremely hot and it was very hard to get a good sleep.

Dear Adam, Thank you for taking the time to provide us with your feedback regarding your recent stay. We sincerely apologize for the discomfort you experienced due to the lack of air conditioning in your room. All rooms are currently equipped with climate control and and filtered fresh air coming from outside. Within one month at latest, when enough rooms foreseen from air conditioning, it will be possible to activate it in all our renovated rooms. We appreciate your understanding and hope to have the opportunity to serve you better on your next visit. Best regards, Michèle Deprez - Manager

Satisfactory

Customer review rating 4.0/5

Michael S. Families - Confirmed reviews ALL

Still no aircon / poor ventilation

Dear Michael,, We very much appreciate your comments regarding your recent stay with us. It is always a pleasure to read that you had a good stay and to receive positive feedback. Thank you again for sharing your experience and we look forward to welcoming you back soon in our renovated rooms. Yours sincerely, Michèle Deprez - Manager

Poor room, too hot, poor ventilation, over priced

Customer review rating 1.5/5

Nr Business - Confirmed reviews ALL

Poor very basic room, and at over €150 per night, crazy price for a “Budget” hotel!

Dear Gurnaik, We're sorry to hear that your recent stay with us did not meet your expectations. We appreciate your feedback and apologize for the discomfort you experienced with the room's ventilation and temperature. We strive to offer competitive prices for the quality of service provided comparing to similar hotels in the area. Thank you for bringing these concerns to our attention. We hope to have the opportunity to improve your perception during a future visit. Best regards, Michèle Deprez - Manager

Well located

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Well located beside the train and accommodating staff. The only gripe that I have is that I was carrying multiple suitcases and it was not clear how to get to the lobby easily. I either had to go up lots of stairs or take the long way and cross a busy road.

Dear Sri, Thank you for the positive review of our hotel! We are glad that you enjoyed your stay and our location. We hope to see you again very soon. Best regards, Michèle Deprez - Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 789 reviews 8.5/10 Location
  • 1,032 reviews 4.3/10 Room
  • 480 reviews 7.8/10 Service
  • 24 reviews 6.3/10 WiFi
  • 596 reviews 3.6/10 Comfort
  • 443 reviews 6.4/10 Breakfast
  • 411 reviews 5.5/10 Cleanliness
  • 125 reviews 3.2/10 Amenities

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