ibis budget Leuven Centrum 1 star

Name: ibis budget Leuven Centrum
Address: LEUVEN, 3010, BELGIUM
Telephone: (+32)16479880
Rating: 4.1

Customer review rating 4.1/5 2,847 reviews

ALLSAFE approved hotel

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+ 8 Services

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ibis budget Leuven Centrum

Smart choice economy hotel, open to everyday adventurers

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

Mrs Michèle DEPREZ, Hotel Manager

Set down your bags and relax at ibis budget Leuven Centrum. The hotel is located in the city centre, near the train station, and within walking distance of several restaurants, historical buildings and shopping possibilities. A rich breakfast buffet is served for a great start of your day. Our hotel is easily accessible by public transport and by car, Brussels Airport is only 12 minutes by train. We are therefore the ideal place for your business trips and holidays.

With its location in the city centre our hotel is the ideal base to discover the Flemish city. In the historical city centre are many attractions, such as the Flemish-Gothic St Peter's Church, the M-Museum Leuven, Keizersberg Abbey and Leuven's City Hall. Walk across to Martelarenplein, Monseigneur Ladeuzeplein and to Leuven's renowned statue of Fons Sapientiae, known lovingly as 'Fonske'. And a visit to Leuven is not complete without a tour of the Stella Artois brewery.

Hotel extras

ALLSAFE certified hotel by NSF International
Location behind the trainstation and only 13 min by train to Brussels Airport
Free WIFI
10' walk from the city centre
100% non-smoking hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
Parking
- Public outdoor parking (Paying)
- Public indoor parking (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Reduced mobility facilities
Air Conditioning

BreakfastPaying
Snack & beverage machinePaying

Copy/print service available

Hotel location

ibis budget Leuven Centrum

Martelarenlaan 10
3010
leuven
belgium

Tel: +3216479880

Fax: (+32)16479881

Contact email :

Check-in from 12h00

Check out up to 12h00

By plane
BRUXELLES NATIONAL At 20.11km / 12.5 miles
By train
Station Leuven At 0.02km / 0.01 miles

GPS :50.882913, 4.716707

Our accommodation(s)

The rooms at ibis budget Leuven centrum are modern and functional. With comfortable bedding, practical bathroom with separate toilet, flat-screen TV and free WiFi. Our Triple Rooms can even host up to three people - perfect for friends or colleagues.

Triple room with a double bed and a single bunk bed.

Max. number of persons: 3
Area: From 12 m² / 129 sq ft

Wireless internet in your room
Multimedia hub

TWIN - Room with 2 Single beds

Max. number of persons: 2
Area: From 12 m² / 129 sq ft

Wireless internet in your room
Multimedia hub

Double room with one double bed for up to 2 people.

Max. number of persons: 2
Area: From 12 m² / 129 sq ft

Wireless internet in your room
Multimedia hub

Rooms

excellent location, good price for all the basics

Anonymous Business - 20/10/2020 Confirmed reviews ALL

I needed to board a train to Brussels Airport very early the next morning, at 5 a.m., the location of the Ibis Hotel next to Leuven's train station made that trip both possible and comfortable

Dear Jorn, We very much appreciate your comments regarding your stay at the ibis budget Leuven Centrum. Thank you so much also for highlighting the excellent location and the value for money. It is always a pleasure to receive positive feedback and we hope your next visit will be as pleasant as this one. Kind regards, Michèle Deprez General Manager

location close to the railway station and in the middle of the town.

Anonymous Couples - 28/08/2020 Confirmed reviews ALL

Welcome, room, breakfast, cost: all positive.

Dear Gert, Thank you for your kind comments and compliments. It is always a real pleasure to receive positive feedback. We are glad that you had a good time and hope to see you again. Kind regards, Michèle Deprez General Manager

Good stay

Anonymous Business - 21/08/2020 Confirmed reviews ALL

Nice and clean hotel. Very kind staff. But the air conditioning makes too much noise at night.

Well located but not clean

Anonymous Couples - 09/08/2020 Confirmed reviews ALL

This hotel needs to be maintained better. The walls are full of marks left by users but the worst is that the rooms are filthy. There is dirt in corners, under beds and around feet of beds and tables. These rooms are never inspected on the cleanliness. This should change.

Dear Guest, Thank you for taking the time to respond to our customer satisfaction survey. We wish you had benefitted from a more pleasant experience and would like to offer you our sincere apologies. It is feedback like this that we use to improve our services. We only regret you did not make us aware of these issues while on-site so we could have discussed them with you personally and found an adequate solution. We hope we have the opportunity of seeing you again in the future. Kind regards, Mrs Michèle DEPREZ, Hotel Manager

Convenient for station

Jb Solo - 29/07/2020 Confirmed reviews ALL

Room as expected for Ibis Budget. Check in team friendly and very good at communicating current and changing Covid rules.

Dear Jonathan, We very much appreciate your comments regarding your stay at the ibis budget Leuven Centrum. It is always a pleasure to receive positive feedback, definitely in this current situation regarding the Covid. I will share your comments with our team! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Michèle Deprez General Manager

Simple, little comfort, partly unsafe

Anonymous Couples - 28/07/2020 Confirmed reviews ALL

Simple room, bed could be more than just a wooden board & mattress. Shower does not work. It sprayed everything except me, making the room extremely slippery. Quite unsafe (slipt away multiple times), would not recommend this hotel for elderly. Room provided everything for a basic simple stay, comparable with a hostel but where you would have a privated room & sanitary.

Dear Guest, Thank you for taking the time to review your experience with us. We apologize that not everything was to your satisfaction. Please know that we will be looking into the matter concerning the shower. We take the health and safety of our guests very seriously, so please don't hesitate to inform our reception team of any concerns you have so that we may take the appropriate action during your stay. We hope to see you again for an improved experience. Kind regards, Mrs Michèle DEPREZ, Hotel Manager

nice barebones hotel

Lyra Solo - 26/07/2020 Confirmed reviews ALL

The room was basically perfect for me; I want a bed for the night, but don’t feel like paying a premium for amenities or luxuries I don’t need. The bed was comfortable and the room wasn’t too small. It’s also located right behind the train station which is extremely practical. The only downsides I can think of: • There were very few plug outlets, and none of them were near the bed • The shower is fairly small. I’m about 185 cm and I already barely fit inside it. This didn’t particularly bother me but I think it would bother my neighbour who is over 2 metres • The curtain doesn’t really block too much sunlight. It was already very bright in the room at 6am Everything else was as I expected. I didn’t have the breakfast so I can’t comment on it

Dear Lyra, Thank you for the nice review of our hotel and the comments you gave are being noted! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michèle Deprez General Manager

Great budget stay

Archana Business - 17/03/2020 Confirmed reviews ALL

quite satisfactory. Location, cleanliness, management, breakfast was good. amenities are enough.

It was really good

Mario F. B. B. L. I. C. Business - 16/03/2020 Confirmed reviews ALL

Clean and very helpful staff, given the COVID-19 emergency the hotel staff responded very well

Poor

nkengbezah 01/03/2020 TripAdvisor review

Rooms are very small, Soap gives skin ratches. No place to hang cloths in the room . Cleaning services was not very regular. It’s the smallest room I have slept in. Plastic chairs. Zero percent confort.

Dear Nkengbezah, Thank you for taking the time to share your candid feedback. We regret to read that your stay with us did not completely meet your expectations. Please rest assured that all your comments have been duly noted and will help us identify areas for improvement. We would like to clarify that we offer daily cleaning service, and our team is always available to assist with any issue during your stay. We hope that you will return for a more enjoyable experience in the future. Kind regards, Mrs Michèle DEPREZ, Hotel Manager

Bad services

Diane Couples - 28/02/2020 Confirmed reviews ALL

It was a total mess firstly the small sizes of the rooms. Then bad wifi.and the bathing loshion gave me rashes..its so terrible..room service dont clean the room or make up beds everyday which is totally poor for a hotel like that..

Dear Diane, Thank you for taking the time to review your recent stay. We truly value all feedback and sincerely apologize that you were not entirely satisfied with your visit. It was very concerning to hear that you suffered an allergic reaction and hope you are now fully recovered. We do ask to be made aware of any allergies by our guests beforehand, as your health and general well-being are very important to us and we will always go the extra mile to ensure your comfort. We regret any inconvenience as do offer high-speed WiFi and we do understand that, occasionally, some devices may experience difficulties connecting. Our team is always on hand to assist with this and all other issues. Our rooms are cleaned daily and we can only assume that there was an oversight in this instance and offer our sincere apologies. Rest assured that I will personally be addressing our team regarding your comments. We hope that you will return for a more enjoyable experience in the future. Kind regards, Mrs Michèle DEPREZ, Hotel Manager

Prima

Dana Couples - 26/02/2020 Confirmed reviews ALL

Prima

Geachte Roel, Het was fijn om te lezen dat uw verblijf prima verlopen is en dat u zeer tevreden was over de service. Wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Met vriendelijke groeten, Michèle Deprez - Directrice

Handy spot to stay en-route

Galli Families - 25/02/2020 Confirmed reviews ALL

We stayed here on our way to Austria. Check-in was open all night, parking was in the station car park next to the hotel.

Dear Kevin, Thank you for sharing your good experience. We hope your next visit will be as pleasant as the previous one. Best regards, Michèle Deprez General Manager

Good Stay

Nick Solo - 24/02/2020 Confirmed reviews ALL

I was very impressed with the hotel in Leuven.

Dear Nicholas, Thank you so much for the nice review! We are glad that you enjoyed you stay in ibis budget Leuven. We look forward welcoming you again in the future. Kind regards, Michèle Deprez - General Manager

Anonymous Solo - 18/02/2020 Confirmed reviews ALL

Hotel is directly located at the train station. Nevertheless, it is quit. The rooms are small but convenient for a short stay. The city center of Leuven with all spots and the university are in walking distance.

Dear guest, We very much appreciate your comments regarding your stay and the nice location. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Kind regards, Michèle Deprez General Manager

well located

Anonymous Business - 05/02/2020 Confirmed reviews ALL

simple hotel

Dear Guest Thank you for your review We are pleased you appreciated our convenient location. We hope that you will return for another enjoyable experience in the future. Kind regards, Mrs Michèle DEPREZ, Hotel Manager

Good stay

Daniel Friends - 01/02/2020 Confirmed reviews ALL

Good

OK!

Edison Business - 31/01/2020 Confirmed reviews ALL

The bed is small, and the door of bathroom is half transparent...

Dear Edison, Thank you for taking the time to review your recent stay. We regret to read that your bed and certain aspects of your room fell short of your expectations. Rest assured that we have noted your feedback and will be taking your comments into consideration as we work to constantly improve our hotel. We hope that you will return for a more enjoyable experience in the future. Kind regards, Mrs Michèle DEPREZ, Hotel Manager

Good stay

Anonymous Solo - 26/01/2020 Confirmed reviews ALL

Accommodations are perfect Only te free wifi can be optimized

Dear Guest, Thank you for reviewing your stay. We are delighted that you had a pleasant experience with us and that your room met your expectations. We are sorry for any issues that you may have had with the internet connection and wish that you had informed us at the time. Our team members are always on hand to assist. We hope to see you again in the future. Kind regards, Mrs Michèle DEPREZ, Hotel Manager

Uncomfortable

Farhana Families - 08/01/2020 Confirmed reviews ALL

Location is fantastic, large parking and rail station are just next to it. But extremely basic hotel with extremely basic facilities. Room is tiny for family room but its fine for a single night stay. Shower room and toilet had no lock and toilet door was broken around its handle. The pillows are extremely thin which made the sleep difficult and woke up with head and neck ace. The window of the room was extremely poor regarding sound as we could hear every sound from outside, even people's chat from the street. Breakfast was not good, but it was alright for the moment.

Dear Farhana, Thank you for taking the time to review your stay. We are glad to hear that our location with easy access to public transport and parking facilities were convenient for you. However, we regret that certain aspects of your room and amenities fell short of expectations. We are sorry for any inconvenience caused. We encourage guests to bring any issues to our attention on site, our team are always available to find an immediate solution and would be happy to offer a quieter room, should one be available. Extra pillows are available from the reception desk. It is also disappointing to learn that our breakfast wasn't to your satisfaction. Your feedback is very important to us as it will help us identify areas for improvement, so please rest assured that your comments have been taken into consideration. We hope to be able to welcome you for an improved experience in the future. Best wishes for the coming year, Mrs Michèle DEPREZ, Hotel Manager

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