Aparthotel Adagio Access Brussels Airport

Customer review rating (ALL Rating) 4.1/5 315 reviews

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Aparthotel Adagio Access Brussels Airport - Image 1
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Berkenlaan 6b, 1831 MACHELEN, Belgium

Description

Hotel extras

  • Only a few minutes away from the Brussels Airport

  • 160 modern studios with fully equipped kitchen

  • Public spaces designed for work and enjoyment

  • Free shuttle to Brussels Airport (BRU)

  • 24h fitness center

Our accommodation(s)

Hotel location

Aparthotel Adagio Access Brussels Airport

Berkenlaan 6b
1831 MACHELEN
Belgium

GPS:50.884736, 4.445714

Telephone
Fax +320000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Because great days always start with a good breakfast. Stock up on treats and vitamins! We have both hot and cold breakfast available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  315 reviews

Customer review rating 4.0/5

David M. V. Couples - Confirmed reviews ALL

Well equipped studio. Airco did not cool the studio enough

Dear David, Thanks for taking the time to review your stay at our apartments. We’re pleased you found your studio well-equipped for your needs. Our kitchenettes are designed to offer flexibility for all types of stays, whether short or extended. However, we regret the climate control didn’t meet your expectations. Our team confirms all units allow individual temperature adjustments, and we encourage guests to contact reception immediately if adjustments are needed during their stay. Finally, we truly value your loyalty as a Gold member and appreciate your perfect rating of our ALL program. Your trust motivates us to keep enhancing guest experiences. We hope to have the pleasure of welcoming you back. Best regards, Mi-Jose Mpongo, General Manager

Customer review rating 3.5/5

Jean-francois C. Business - Confirmed reviews ALL

Modern, good people but no mininum logistics to use the kitchen, like washing liquid, a tea towel or a rag, a little bit of salt, etc....

Dear Jean-Francois, Thank you for taking the time to share your feedback. We’re pleased to know you appreciated our modern facilities and that found our team welcoming. However, we sincerely regret that some aspects of your kitchen experience didn’t meet your expectations. Our kitchenettes are designed for self-catering convenience, and we’ll review how we communicate the available amenities to guests. Nonetheless, we trust that our proximity to Brussels Airport and 24-hour services contributed positively to your travel experience. We hope to have the pleasure of welcoming you back in the future. Best regards, Mi-Jose Mpongo, General Manager

Customer review rating 2.0/5

Shyamjith P. Families - Confirmed reviews ALL

Stay was fine except for the breakfast. I would never stay here again if I have to go through the chaos to have the breakfast

Dear Shyamjith, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience fell short in some areas. We regret the inconvenience caused by the breakfast service and appreciate your feedback about the selection. Our team works closely with the neighboring venue to ensure smooth operations and will address your observations directly. We have also noted your impressions on other aspects of your stay, as we strive to provide a seamless experience overall. We hope to be able to welcome you back on a future occasion. Kind regards, Mi-Jose Mpongo, General Manager

Customer review rating 3.0/5

Yung H. C. Friends - Confirmed reviews ALL

I opted this hotel because it's near to the airport with free shuttle bus service to the airport. Speechless to discover on arrival that there are only 2 shuttle bus service to the airport per day, 9am and 5pm. How would such a limited service be of any help to the guests? My flight was 4pm and obviously, this service is redundant. Disappointed!

Dear Yung H., Thanks for taking the time to review your stay at our apartments. We appreciate your choice to stay with us for our complimentary shuttle service, designed to enhance your travel convenience. However, we sincerely regret that some aspects of your stay did not meet your expectations. Our shuttle operates multiple times daily to align with common flight schedules, and we apologize for any inconvenience caused by the limited availability during your departure window. We also take note of your comments regarding check-in flexibility and will ensure clearer communication of our policies. Additionally, we apologize for any confusion during your interactions with our team and will reinforce training to prevent such occurrences. Nonetheless, we are pleased that our proximity to Brussels Airport supported your travel plans and remain committed to providing comfortable accommodations for all guests. We hope to have the pleasure of welcoming you again. Kind regards, Mi-Jose Mpongo, General Manager

Customer review rating 4.0/5

Yileenna I. Families - Confirmed reviews ALL

The parking garage is not easy to find, the bed is comfortable, the cooking facility needs a bit improvement (i.e. the pot lid should fit the pot), bathroom is clean but could do with a little more space for hanging towels.

Dear Yileenna, Thank you for this review about your pleasant stay with us. We are delighted you found the bed comfortable and appreciated the cleanliness of your bathroom. Our team works hard to maintain high standards for guest comfort. We sincerely regret that some aspects of your stay fell short of expectations. Your feedback about the kitchen amenities and bathroom storage has been noted, and we will use it to improve future guest experiences. Nonetheless, we are glad your overall experience was positive. We hope our proximity to Brussels Airport added convenience to your family trip, and we remain at your disposal for any future needs. The entire team hope that we may have the pleasure of seeing you again in the future. Kind regards, Mi-Jose Mpongo, General Manager

Other web-users rate our hotel

  • 462 reviews 8.1/10 Location
  • 733 reviews 7/10 Room
  • 499 reviews 7.3/10 Service
  • 28 reviews 4.9/10 WiFi
  • 301 reviews 6.6/10 Cleanliness
  • 184 reviews 9.1/10 Vibe
  • 126 reviews 6.1/10 Breakfast
  • 94 reviews 4.1/10 Food

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