Pullman Jakarta Indonesia Thamrin CBD 5 stars

Customer review rating (ALL Rating) 4.6/5 708 reviews

Best price
guarantee
Pullman Jakarta Indonesia Thamrin CBD - Image 1
Pullman Jakarta Indonesia Thamrin CBD - Image 2
Pullman Jakarta Indonesia Thamrin CBD - Image 3
Pullman Jakarta Indonesia Thamrin CBD - Image 4
Jl M H Thamrin No 59, Jakarta Pusat, 10350 JAKARTA, Indonesia

Description

Hotel extras

  • City hotel at the doorstep of Jakarta's two luxury malls: Grand Indonesia and Plaza Indonesia

  • Prime location at CBD area, overlooking Jakarta's most famous landmark

  • 23 state-of-art meeting venues including one ballroom able to welcome up to 1000 people

  • Vibrant dining options with 7 outlets

  • Easy access to public transport

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Pullman Jakarta Indonesia Thamrin CBD

Jl M H Thamrin No 59, Jakarta Pusat
10350 JAKARTA
Indonesia

GPS:-6.193499, 106.823695

Telephone
Fax +62 21 31923333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  708 reviews

Customer review rating 4.5/5

Malayalam V. Business - Confirmed reviews ALL

TV need to be upgraded to at least 55-60in, Too small and old tech

Dear Mr. Malayalam V., Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. On the other hand, we have received your feedback well in regard to Tv that needs to be udpated. Rest assured that we will certainly share your feedback with the related department. We are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

Customer review rating 4.0/5

Gina G. Solo - Confirmed reviews ALL

The hotel is very well located, and the breakfast selection is truly outstanding. The variety and quality of the food were top-notch. Overall, everything was excellent, and I had a very enjoyable stay. I do have one piece of feedback regarding the late check-out process. During check-in, I was asked whether I would like to use my Platinum member benefit for a late check-out, and I gladly accepted. I was informed that my check-out time had been extended until 4:00 PM. With that in mind, I planned my next day accordingly and took the opportunity to get some extra rest. However, between 12:00 PM and 2:00 PM, three different persons called and knocked on my door to ask whether I would be checking out or extending my stay. This left me a bit confused, as the late check-out had already been arranged and confirmed during check-in. It would be helpful if this information were communicated more consistently among the team to avoid unnecessary interruptions. The room itself was clean, comfortable, and well maintained. One minor suggestion would be to consider upgrading the television. In Room 1114, the TV felt quite small and somewhat outdated compared to the overall quality of the room and hotel experience.

Dear Ms. Gina G., Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. On the other hand, we have well received your feedback regarding the late check-out arrangement and the subsequent follow-ups from our team. Kindly allow us to clarify that your late check-out benefit had been properly noted upon check-in until 4:00 PM. However, there was an oversight in internal communication regarding the arrangement, which led to additional contact made to your room during your stay. We sincerely regret any inconvenience caused by this matter. We have also noted your comment regarding the television in the room, and this will be shared with the related department for consideration. Rest assured that we will certainly share your feedback with the related department. We are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and creating more memorable moments. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

Customer review rating 4.0/5

Hanif K. Couples - Confirmed reviews ALL

Location is great , service was excellent , breakfast was huge and quality was good too. Rooms are dated and small, no universal plug , first Accor 5star that I been that doesn’t have universal plugs

Dear Mr. Hanif K., Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. On the other hand, we have well received your feedback regarding the room condition, room size, and the availability of universal power outlets. We truly appreciate your comments as they help us understand areas where we can further improve the overall guest experience. Rest assured that we will certainly share your feedback with the related department. We are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and creating more memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

Customer review rating 4.5/5

Adibah M. Families - Confirmed reviews ALL

Comfortable stay and friendly staff. Only the room abit small

Dear Mr. Adibah M., Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. We are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

Customer review rating 5.0/5

Ahmad R. Z. Friends - Confirmed reviews ALL

I came here to enjoy my staycation yet to see capital city from the center too. It was enjoyable

Dear Mr. Ahmad R. Z., Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. We are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

Other web-users rate our hotel

  • 568 reviews 9.5/10 Location
  • 741 reviews 6.2/10 Room
  • 889 reviews 9/10 Service
  • 7 reviews 8.6/10 WiFi
  • 326 reviews 9.5/10 Breakfast
  • 308 reviews 4/10 Comfort
  • 231 reviews 7.2/10 Cleanliness
  • 106 reviews 6.7/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Jakarta