ibis Edinburgh Centre South Bridge - Royal Mile 3 stars

Customer review rating (ALL Rating) 4.3/5 2,247 reviews

Best price
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ibis Edinburgh Centre South Bridge - Royal Mile - Image 1
ibis Edinburgh Centre South Bridge - Royal Mile - Image 2
ibis Edinburgh Centre South Bridge - Royal Mile - Image 3
ibis Edinburgh Centre South Bridge - Royal Mile - Image 4
77 South Bridge, EH1 1HN EDINBURGH, United Kingdom

Description

Hotel extras

  • The hotel offers convenient access to public transportation.

  • In central Edinburgh with easy access to Edinburgh Castle

  • Facilities for disabled and public outdoor parking

  • Wi-Fi throughout the hotel

  • Hotel Bar & Restaurant with international cuisine

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Twin room with 2 beds

Photo out of - Twin room with 2 beds

Furnished with our new Sweet Bed by ibis beds and bedding, the new ibis room offers the ultimate in comfort: two cosy beds, ensuite bathroom, hairdryer, tea/coffee facilities, desk, internet and LCD flat screen TV with all the best channels.

Max. number of persons
2

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • Bedding 1 x Twin bed(s)
See availabilities

The Premium room include Nespresso coffee machine, LCD TV, high-speed Wi-Fi and iron/iron board, everything you need for a relaxing stay.

Max. number of persons
2

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities.

Max. number of persons
2
Area
From 19 m² / 204 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

ibis Edinburgh Centre South Bridge - Royal Mile

77 South Bridge
EH1 1HN EDINBURGH
United Kingdom

GPS:55.948617, -3.186982

Telephone
Fax +44 131 292 0001
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park
  • 259 rooms
  • 13 rooms for people with reduced mobility
  • 259 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Entertainment

  • Football Table

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge
  • Near the property
  • Indoor parking
  • Public
  • 297 parking spaces
  • Max Limited Height: 2.15 m / 2.15 ft

  • Parking pricing: 21.50 € 18 GBP Per unit

FOGGS

Photo out of - FOGGS

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Cooking style
International
Capacity
111
Accessibility
Accessible service
77 South Bridge, EH1 1HN Edinburgh, United Kingdom
Telephone +44 0441312920000

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Credit card

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Accommodate food

  • Brunch

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,247 reviews

Customer review rating 5.0/5

Lucia D. S. R. Friends - Confirmed reviews ALL

Dear Lucia D. S. R., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you appreciated our prime location, as well as the comfort and cleanliness of your accommodations. Our team takes great pride in providing excellent service, and it is wonderful to know that their efforts contributed to your positive experience. We look forward to welcoming you back in the future. Best regards, Giulio ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 4.5/5

Gary O. Solo - Confirmed reviews ALL

Dear Gary, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found your room clean, quiet, and comfortable, as well as appreciating the efforts of our friendly staff. Your satisfaction is our top priority, and it is rewarding to know that we contributed to a pleasant experience during your visit :) Best regards, Violeta ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 3.5/5

Christine H. Families - Confirmed reviews ALL

Dear Christine H., Thank you for taking the time to share your experience regarding your recent stay at ibis Edinburgh Centre South Bridge - Royal Mile. We appreciate your feedback as it provides valuable insights into our guests' experiences and helps us improve our services. I am sincerely sorry to learn that your initial nights in room 725 did not meet your expectations. It is concerning to hear about the unpleasant smell and the condition of the room, which certainly should not reflect the standards we strive to uphold. Our team is dedicated to ensuring a comfortable environment for all guests, and I regret that we fell short in this instance. We understand how important a restful night's sleep is and appreciate your efforts to communicate your concerns with our staff. I am pleased to know that Georgia was able to assist you in facilitating a move to a more suitable room, and I hope that your subsequent stay was more enjoyable. Regarding the furniture and finishings, your comments have been duly noted. We continuously assess our facilities to ensure they meet our guests' expectations, and your observations will be considered in our ongoing evaluation process. While we aim to offer competitive pricing, we also strive to provide value through our location and amenities. Your feedback on this aspect is invaluable as we work on enhancing our offerings. We regret to hear that your overall experience has led you to reconsider staying with us in the future. We hope you will allow us another opportunity to deliver the quality stay that you deserve. Kind regards, Giulio ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 1.5/5

Heather D. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Duncan M. Solo - Confirmed reviews ALL

Dear Duncan, Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay and found it comfortable. Your feedback is valuable to us, and we strive to provide a welcoming atmosphere for all our guests. We look forward to welcoming you back in the future :) Best regards, Violeta ibis Edinburgh Centre South Bridge - Royal Mile

Dear Lucia D. S. R., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you appreciated our prime location, as well as the comfort and cleanliness of your accommodations. Our team takes great pride in providing excellent service, and it is wonderful to know that their efforts contributed to your positive experience. We look forward to welcoming you back in the future. Best regards, Giulio ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 4.5/5

Gary O. Solo - Confirmed reviews ALL

I was expecting loud and uncomfortable but was happy to find a very clean, quiet and comfortable room. Of course what I was really impressed with was the friendly and helpful staff. They make the place a joy to stay at.

Dear Gary, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found your room clean, quiet, and comfortable, as well as appreciating the efforts of our friendly staff. Your satisfaction is our top priority, and it is rewarding to know that we contributed to a pleasant experience during your visit :) Best regards, Violeta ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 3.5/5

Christine H. Families - Confirmed reviews ALL

the first 2 nights were awful. We were allocated room 725 and the smell there was unbearable - we asked immediately to have the window opened so that at least some fresh air came into the room. First impressions were not good as floorboards broken and the whole room did not give an inviting look. Unable to sleep the first night as window was closed and the air was stifling (smelt like old socks!) - we gave it another chance as we thought when the window was open all day then surely the smell would subside. This was not the case and we ended up sleeping with the door open a bit, window in the hall opened (we had to shut the window in our room as the noise was so loud from outside) so that at least some fresh air came in to the room. There was also a large humidifier in that room so obviously a problem was known about it. I asked the person on reception (Georgia) to have us moved the next day - she was very helpful and organised this almost immediately. We moved 2 floors down into room 525 and that room was fine. Our overall stay was good - I would say that the furniture and finishings i.e. carpets etc are quite worn and we found that the amount we paid overall for the room expensive for what little quality we got. We wouldn't stay at this Ibis again.

Dear Christine H., Thank you for taking the time to share your experience regarding your recent stay at ibis Edinburgh Centre South Bridge - Royal Mile. We appreciate your feedback as it provides valuable insights into our guests' experiences and helps us improve our services. I am sincerely sorry to learn that your initial nights in room 725 did not meet your expectations. It is concerning to hear about the unpleasant smell and the condition of the room, which certainly should not reflect the standards we strive to uphold. Our team is dedicated to ensuring a comfortable environment for all guests, and I regret that we fell short in this instance. We understand how important a restful night's sleep is and appreciate your efforts to communicate your concerns with our staff. I am pleased to know that Georgia was able to assist you in facilitating a move to a more suitable room, and I hope that your subsequent stay was more enjoyable. Regarding the furniture and finishings, your comments have been duly noted. We continuously assess our facilities to ensure they meet our guests' expectations, and your observations will be considered in our ongoing evaluation process. While we aim to offer competitive pricing, we also strive to provide value through our location and amenities. Your feedback on this aspect is invaluable as we work on enhancing our offerings. We regret to hear that your overall experience has led you to reconsider staying with us in the future. We hope you will allow us another opportunity to deliver the quality stay that you deserve. Kind regards, Giulio ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 1.5/5

Heather D. Families - Confirmed reviews ALL

We paid for an upgraded room to have a view of a spire, very loud road noise and maintenance going on in the hallway the whole time we were there. We asked about a quieter room and was dismissed by the staff, we also asked about not such a long walk to our room as I use a cane and a walker. That was also dismissed. Funny was that when we were checking in having paid for an upgraded room, the people right in front of us were upgraded for free.

Customer review rating 4.0/5

Duncan M. Solo - Confirmed reviews ALL

I enjoyed my stay

Dear Duncan, Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay and found it comfortable. Your feedback is valuable to us, and we strive to provide a welcoming atmosphere for all our guests. We look forward to welcoming you back in the future :) Best regards, Violeta ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 4.5/5

Amirul A. B. A. H. Couples - Confirmed reviews ALL

Convenient location, spacious, equipped with complete amenities, reasonably priced. Bonus point: super friendly staffs!

Dear Amirul, Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and appreciated the spacious accommodation along with our amenities. Our team strives to provide friendly service, and it is great to know that their efforts contributed positively to your experience. We look forward to welcoming you back on your next visit. Best Regards, Louise ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 5.0/5

Barbara P. Solo - Confirmed reviews ALL

Friendly and helpful staff

Dear Barbara, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our staff to be friendly and helpful, as we strive to provide exceptional service to all our guests. We look forward to welcoming you back for another lovely stay in the future :) Best regards, Violeta ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 4.5/5

Greg R. Couples - Confirmed reviews ALL

This hotel was in a perfect location. We were able to walk to most of the areas we wanted to see. The staff was very friendly and helpful. The room was clean and comfortable.

Dear Greg, Thank you for your kind words regarding your recent stay at ibis Edinburgh Centre South Bridge - Royal Mile. We are delighted to hear that you found our location convenient for exploring the city and that our team provided friendly and helpful service. It is also great to know that you enjoyed a clean and comfortable room during your visit. We hope to welcome you back in the future. Best Regards, Louise ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 4.5/5

Lyn D. Friends - Confirmed reviews ALL

The room was clean and comfortable. Staff was very friendly. Location great; Royal Mile three blocks from hotel.

Dear Lyn, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found your room clean and comfortable, and that our staff made a positive impression on you. It is also wonderful to know that you appreciated our convenient location near the Royal Mile. Your feedback is invaluable to us, and we hope to welcome you back in the future. Best regards, Georgia ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 5.0/5

Rona M. Couples - Confirmed reviews ALL

Enjoy an overnight with my husband - staff, room and breakfast all lovely

Dear Rona, Thank you for your kind review. We are delighted to hear that you and your husband enjoyed your stay with us. It is always gratifying to know that our staff, accommodations, and breakfast met your expectations. We strive to provide a pleasant experience for all our guests, and your feedback serves as wonderful encouragement for our team. Best wishes, Georgia ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 4.5/5

Michael J. Couples - Confirmed reviews ALL

Neighbourhood could be better. Noisy at night and intimidating individuals along Southbridge.

Dear Michael, Thank you for your positive feedback regarding our hotel's location. We appreciate your insights about the neighborhood and understand that the surroundings may not always meet expectations. Our team works diligently to provide a safe and comfortable environment for our guests. We hope to welcome you back in the future to ensure a pleasant stay. Best regards, Georgia ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 4.5/5

Kerry D. Couples - Confirmed reviews ALL

Great location in the city, everyone was pleasant and helpful! The room was great, we would stay here again!

Dear Kerry D., Thank you for your kind review. We are delighted to hear that you enjoyed our central location and found our team to be pleasant and helpful. It is always rewarding to know that our guests appreciate the comfort of their rooms. We look forward to welcoming you back on your next visit to Edinburgh. Best regards, Giulio ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 2.0/5

Andres M. M. Couples - Confirmed reviews ALL

It is not comfortable, the room smells bad, and the bathroom door does not close.

Dear Andres, Thank you for sharing your feedback regarding your recent stay. We are disappointed to learn about the issues you have experienced during your stay. Did you by any chance address any of these issues to our friendly 24/7h reception team? We are always happy to resolve such queries promptly when they are reported by the guests. We strive to maintain high standards of cleanliness and functionality, and your observations will be taken into account to rectify and to improve our services. Your experience is important to us, and we appreciate your insights. That said, we sincerely hope you will give us another chance in the future to provide you with a much improved experience. Best regards, Elizabeth - FO Team Leader ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 4.0/5

Marjorie P. Solo - Confirmed reviews ALL

I had a very good stay at Ebis Edinburgh centre south bridge. The hotel was well situated, walking distance to a lot of landmarks, restaurants, pubs . The staffs were lovely. The room was spacious and basic, I wish there was a mini fridge other than that this hotel is perfect to stay if planning to visit Edinburgh.

Hi Marjorie! Thank you for sharing your positive feedback regarding your recent stay with us. We are delighted to hear that our location and the service provided by our team met your expectations. We appreciate your suggestion regarding the mini fridge, as guest comfort is important to us. We hope to welcome you back on your next visit to Edinburgh for another enjoyable experience. Best regards, Yvonne ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 4.0/5

Sara B. J. A. /. Friends - Confirmed reviews ALL

Stayed 5 nights as part of a group trip. The hotel is well located and all the staff very friendly. Well stocked bar although the cocktails are not great. Sadly the whole experience is let down by the breakfast - especially the eggs!

Dear Sara, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and our staff friendly. We appreciate your comments regarding the breakfast experience, particularly the eggs, and will consider this for future improvements. Your insights are invaluable as we strive to enhance our offerings for all guests :) Best regards, Violeta ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 3.5/5

Lesley P. Friends - Confirmed reviews ALL

A decent hotel in a very central location. My first stay at an Ibis hotel. Twin room with extremely comfortable beds. Was disappointed with the shower room however. It was a ‘plastic cubicle’ with quite a high step up. Once inside, it was like being in a caravan. Unexpected and not seen the like in a hotel before. It was functional however but just felt weird when standing inside it.

Dear Lesley P., Thank you for taking the time to share your feedback regarding your recent stay at ibis Edinburgh Centre South Bridge - Royal Mile. We are pleased to hear that you appreciated our central location and found the twin room to be comfortable, as we strive to provide our guests with a pleasant experience. We acknowledge your concerns regarding the shower room design. The layout is intended to maximize space and functionality, but we understand that it may not meet everyone's expectations. Guest comfort is a priority for us, and we appreciate your input as it helps us to evaluate our facilities. Your observations are valuable, and we will certainly take them into consideration as we continue to enhance our services. Thank you once again for your comments. We hope to have the opportunity to welcome you back in the future for a more satisfying experience. Best regards, Yvonne ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 3.5/5

Charlotte G. Friends - Confirmed reviews ALL

Beyond basic room, very overpriced. Damaged bathroom floor, terrible water pressure in both taps and shower. Overall, really overpriced, disappointing stay. Only positives- good location and staff were really friendly.

Dear Charlotte G., Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that you appreciated our location and the friendliness of our staff. However, I regret that the condition of your room did not meet your expectations. Please be assured that your comments will be reviewed by our maintenance team to ensure we uphold our standards for future guests. Best regards, Giulio ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 3.5/5

Garry F. Couples - Confirmed reviews ALL

Good spot and nice breakfast food and area.

Dear Garry F., Thank you for sharing your thoughts regarding your recent stay with us. We are pleased to hear that you enjoyed our location and the breakfast offerings. Your feedback is invaluable as we strive to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. Best regards, Giulio ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 5.0/5

Hazel S. Friends - Confirmed reviews ALL

The room was good for a little break

Hi Hazel! Thank you for sharing your positive feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and that your room provided the comfort you were seeking for your little break. It is always our aim to ensure our guests have a pleasant experience, and your kind words reaffirm our efforts. Goodbye and best regards, Yvonne ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 1.5/5

Lauren E. Couples - Confirmed reviews ALL

I want to say first that the front desk staff were absolutely lovely and helpful throughout our stay. My complaints are with housekeeping and the general state of the room. The door to our bathroom opened and closed very loudly, making it impossible to use at night without disturbing my partner. We only had housekeeping in one time, but they did a terrible job cleaning the shower and didn’t replace an obviously used coffee cup. To top it off, they took or threw away 2 brown shopping bags with gifts in them. I appreciate that the hotel reimbursed us for the gifts, but the experience was disappointing and frustrating. We won’t be staying at an Ibis property again.

Dear Lauren, Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate your kind words about our front desk staff, as they strive to provide excellent service to all our guests. We're very sorry to hear about your experience with housekeeping and the overall condition of your room. It is our priority to maintain high standards of cleanliness and functionality, and it's disappointing that we fell short during your visit. It is unacceptable that you experienced such shortcomings, and rest assured this incident was reported to our housekeeping immediately once reported, for further investigation. While we are glad to hear that the hotel was able to reimburse you for these items, we understand that this does not fully compensate for the inconvenience you experienced. Thank you once again for your feedback, and we hope you will reconsider your decision regarding future stays with Ibis properties. Your experience is important to us, and we are committed to improve from your valuable feedback. Warm regards, Myrto Front Office Supervisor

Other web-users rate our hotel

  • 3,404 reviews 9.7/10 Location
  • 3,422 reviews 5.6/10 Room
  • 2,911 reviews 9.1/10 Service
  • 39 reviews 5.8/10 WiFi
  • 1,441 reviews 8.2/10 Breakfast
  • 1,398 reviews 6.3/10 Cleanliness
  • 617 reviews 5.1/10 Value

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