ibis budget Zurich Airport 1 star

Everything is organized for an easiest and convenient experience.

The place was located close to transport to the airport. The breakfast was really good. As a budget hotel I expected a small room but was pleasantly surprised by the generous size.

Assisted me with many questions. Great, friendly staff. Breakfast seems slightly over priced, but good. Would definitely stay again

The check in was smooth and excellent, and the staff at reception were very kind professional and helpful. The room was of a good size, and the shower was good, the television and WiFi was working very well and enjoyable but most of all the bed was really really comfortable. The breakfast included with the room was was open at a great time, and the selection was decent but most importantly the food and drinks they had to offer was good. The croissants and the coffee on offer were standouts. Lastly, the location is fantastic, short to the airport, and accessible to Zürich he either by tram,bus or train from the airport. The only improvements I would like to suggest is firstly providing some warm food at breakfast such as scrambled eggs and bacon, that was the only thing I felt was missing for breakfast. Secondly, the floor was grey and hard and slightly industrial, and had there been a nice soft carpet or something, it would have really improved the room from good to great. Lastly, while check in and check out of the hotel was great, the email beforehand letting me know that my room was guaranteed only to 2 pm, and then could be sold later made it a bit anxious. However after calling the hotel once, and explaining who I was and my situation I was told it was not an issue, and when I wanted to reconfirm my call went unanswered. Luckily it was all amended at check-in, but did make me anxious on the way to the hotel.

I HAVE BEEN AT THIS HOTEL FOR TWO TIMES DURING LAST 3 YEARS. IT IS VERY CLEAN, SILENT, CLEAN, COMFORTABLE AND COST EFFECTIVE HOTEL. IT IS NEAR AIRPORT BUT IT IS SILENT. IT IS A FEW STEP AWAY FROM TRAM STATION. STAFF ARE VERY HELPFUL.

I have been at this hotel times during last 3 years. it is very clean, silent, cost effective and comfort hotel. it is near airport but not noisy. staff are very helpful. breakfast is simple but effective.

If I am very critical Then I would say the mattress was quite soft, there was no hair dryer and the soap dispenser in the shower was nearly empty. But we still spent a good night there, it’s two tram stops away from the airport and, most of all, staff is really friendly and helpful. Would always come again.

I wish there was a hair-drier in the room and sockets that could accept US/CAN plugs.

Loved the room, loved the attention given by the workers, and had a great stay there.

[PROS] Front desk staff very helpful, breakfast is good but bored having the same everyday [CONS] Toilet water overflow to room, smell cigarettes in non smoking area,easy to use laundry service

In overall, it is good for tourist as the location is near airport. The negative part is that the bathroom is small and not recommended for person with huge size, toilet design causes water is always flowing out from the bathroom and some utility in the room is not well maintain (one of the light is not working).

it was a pleasant experience communicating with the staff for our booking and administration work. quick and specific replies when we make any enquiries. the rooms were basic and sufficient

Steong smoke smell in the room

Outstanding service !!, Exceptional check in service !!! The entire stay was great. The staff very helpful. Joyful attitude. I would recommend to friends and family. They also allowed early check in , because my long flight arrived early.

Good stay. Receptionist was busy upon arrival. I had to wait for 5 mins. Unpleasant when you check in online ...