ibis Zurich Messe Airport 3 stars

Customer review rating (ALL Rating) 4.0/5 721 reviews

Best price
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Heidi Abel-Weg 5, ZURICH-OERLIKON, 8050 ZURICH, Switzerland

Description

Hotel extras

  • Ideally situated at 5 mins walking distance from Hallenstadion and Exhibition Centre Messe

  • The hotel is located 200 meters from the tramway station to the airport

  • The Charlie's Corner restaurant offers Swiss and international cuisine, bar open 24h a day

  • 3 meeting rooms ''space by ibis'' up to 70 persons, to make your event successful

  • Free WIFI throughout the hotel, paid parking on site

Our accommodation(s)

Hotel location

ibis Zurich Messe Airport

Heidi Abel-Weg 5, ZURICH-OERLIKON
8050 ZURICH
Switzerland

GPS:47.415935, 8.5586713

Telephone
Fax +41 44 307 47 47

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CHARLIE CORNER

Welcome to Charlie Corner. Charlie is a perfect host and loves good music and a healthy cuisine. He has always provided a wide range of drinks for his guests and is happy to have a company. Come on over.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  721 reviews

TripAdvisor Rating  3.7/5  1,861 reviews

Customer review rating 0.5/5

Levente G. Families - Confirmed reviews ALL

I booked the Ibis based on our broad experience with the Accor brand (I am a long-standing member) for its location (concert) and good value for money. This time we were very disappointed. As we were going to sleep we saw an insect first on one, then both beds. Upon a closer inspection these were bed bugs, so I contacted the front desk immediately. My wife and daughter packed their bags up fast. The employee on the night shift was very apologetic and has given us a new room on a different floor. Our other room was luckily not impacted. As I went back, while I waited for the employee to come check the room, I moved the mattresses and was shocked to find a large number (I.e. not one day old) of said bugs, I took some pictures and shared it with the hotel on their request. I was told we will discuss in the morning. After the breakfast (unfortunately very tasteless this time and employees who do not speak German nor English) I stopped by the front desk to ask what is next and was told to come back at checkout because the manager is busy. As we were leaving, to my surprise, the manager did not even bother to come out from the back. The front desk colleague presented me with two options (cheap stay next time or a refund of the 4 breakfasts and the parking), needless to say I chose the money back. I have not received any further communication from the hotel and I am still waiting for the refund to arrive. Very poor way to handle a very unpleasant customer experience.

Dear Levente, Thank you for this review about your recent stay. We appreciate your continued loyalty to the Accor brand and are glad our location suited your travel plans. We sincerely apologize that your experience fell short in several areas. Our team immediately provided alternative accommodation when alerted to the concern, and your feedback about the breakfast service has been shared with relevant departments. While our multilingual front desk typically assists guests in German and English, we’ve reminded staff about clear communication standards. Your recognition of our sustainability initiatives is valued, and we hope to regain your trust through improved service during future visits. We do hope to be able to welcome you back for a better experience. Best wishes, Maria Tanousi, Front office Manager

Customer review rating 3.5/5

Ruben D. L. A. Friends - Confirmed reviews ALL

The hotel is good for the Ibis standards, the staff from reception are friendly and professional. However, I had an incident during my stay because my privacy was not respected and I felt invaded by the cleaning service staff. I put the signal " Please do not disturb " on my door; however, they opened the door of my room ignoring the signal and without even knocking the door in a moment in which I was not having clothes on me. If the signal is used, I am expecting privacy and respect from the staff; not only because they can find guests still sleeping but also like in my case, they can invade the privacy.

Dear Ruben D., We appreciate the time you took to write this review. We appreciate your recognition of our reception team’s professionalism and commitment to service excellence. That said, we sincerely regret the privacy concerns you experienced and the connectivity challenges during your stay. Our housekeeping protocols emphasize guest privacy, and we will reinforce this training. Regarding internet performance, we continuously monitor our systems to ensure reliable service. Nonetheless, we’re pleased our strategic location between the airport and city center contributed positively to your visit. Many guests find this connectivity ideal for exploring Zurich’s attractions like the National Museum. We hope to welcome you back for an improved experience in the future. Best wishes, Maria Tanousi, Front office Manager

Customer review rating 2.0/5

William A. Business - Confirmed reviews ALL

The first night we were put in room 100, which is directly over the cigarette machine, so when people were smoking outside the door, the smoke came in our window. We were graciously moved to another room for the remainder of our stay, however, the bathroom smelled horribly of cigarettes. Overall the room was over priced for the experience.

Dear William, Thank you for taking the time to review your recent stay. We appreciate you choosing our convenient location near Zurich Airport and acknowledge the smooth booking process you experienced through our official platform. That said, we sincerely apologize that several aspects of your stay proved disappointing. Our recently refurbished rooms typically maintain strict air quality standards, and we regret any technical difficulties that may have affected your connectivity. Please know we take feedback about perceived value seriously while maintaining our commitment to competitive airport-adjacent pricing. We hope to see you again for a more enjoyable experience. Best wishes, Maria Tanousi, Front office Manager

Customer review rating 3.5/5

Markus R. Couples - Confirmed reviews ALL

Staff was really nice. We didn't book breakfast for timing reasons, therefore cannot comment on that. Many things were right. Location was great for us (proximity to Hallenstadion). No complications, no fuzz. Exactly what you expect. Why only 1 room key for 2 people? Weird, but no big deal. However, moldy shower head was a turnoff. Shower cabin did not close either, feels like nitpicking but if it was not for the bathroom, we would have given 9/10. Overall, can absolutely recommend *if* the location is right for you (as you are not "in the city").

Dear Markus, Thanks for taking the time to share your opinion of your stay at our hotel. We’re delighted our team’s welcoming approach contributed positively to your stay and that you found our services to be good value. However, we regret the technical difficulties you experienced with our internet connectivity, which we acknowledge can be crucial for modern travelers. Our location near transport hubs remains one of our strongest assets, and we’re pleased you appreciated both this convenience and Charlie’s Corner Bar during your visit. We hope to welcome you back. Best wishes, Maria Tanousi, Front office Manager

Ibis Zürich Messe Stay

TripAdvisor rating 5.0/5

Oliver H TripAdvisor review

What a wonderful hotel, served by the excellent Alpha. An absolute gent! Clean hotel, great food, great atmosphere!!!

Dear Oliver, Thank you for this high rating. We are thrilled that your experience at ibis Zürich Messe Airport was so enjoyable. Our team takes pride in delivering attentive service and maintaining spotless accommodations, and we're delighted this enhanced your stay. It's fantastic that our culinary offerings and welcoming atmosphere contributed to your positive memories of our hotel. We look forward to welcoming you back. Best wishes, Maria Tanousi, Front office Manager

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Other web-users rate our hotel

  • 687 reviews 8.3/10 Location
  • 1,084 reviews 5.1/10 Room
  • 1,271 reviews 8.5/10 Service
  • 22 reviews 8.7/10 WiFi
  • 573 reviews 4.3/10 Comfort
  • 529 reviews 6.2/10 Cleanliness
  • 385 reviews 6.3/10 Breakfast
  • 322 reviews 6.3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.