ibis Zurich Messe Airport 3 stars

Customer review rating (ALL Rating) 4.0/5 723 reviews

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Heidi Abel-Weg 5, ZURICH-OERLIKON, 8050 ZURICH, Switzerland

Description

Hotel extras

  • Ideally situated at 5 mins walking distance from Hallenstadion and Exhibition Centre Messe

  • The hotel is located 200 meters from the tramway station to the airport

  • The Charlie's Corner restaurant offers Swiss and international cuisine, bar open 24h a day

  • 3 meeting rooms ''space by ibis'' up to 70 persons, to make your event successful

  • Free WIFI throughout the hotel, paid parking on site

Our accommodation(s)

Hotel location

ibis Zurich Messe Airport

Heidi Abel-Weg 5, ZURICH-OERLIKON
8050 ZURICH
Switzerland

GPS:47.415935, 8.5586713

Telephone
Fax +41 44 307 47 47

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CHARLIE CORNER

Welcome to Charlie Corner. Charlie is a perfect host and loves good music and a healthy cuisine. He has always provided a wide range of drinks for his guests and is happy to have a company. Come on over.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  723 reviews

TripAdvisor Rating  3.7/5  1,861 reviews

Customer review rating 4.0/5

Mark G. Families - Confirmed reviews ALL

The stay was ok, but when ordered late checl out and came on time my key card was not working. I had to go back to the reception desk just to get access to my room. Seems like late check out option is not well implemented technically.

Dear Mark, Thank you for your feedback concerning your stay with us. We’re glad to know you found your stay overall satisfactory, and we appreciate your loyalty as an ALL Accor Classic member. However, we sincerely regret the inconvenience you faced with the late check-out process. Our team is committed to ensuring technical reliability, and we’ll review this to prevent future issues. We hope you were still able to enjoy our convenient location near the airport and Zürich’s highlights during your family trip. We hope to welcome you again in the future. Kind regards. Maria Tanousi, Front office Manager

Customer review rating 3.5/5

Tuomas P. Couples - Confirmed reviews ALL

Everything was as mentioned and agreed. Well done. The only problem was to get taxi to the hotel. The situation of the hotel is such that Uber and Bolt couldn't find it.

Dear Tuomas. We thank you for taking the time to provide us with your feedback. We are glad to hear that your stay met your expectations and that you found our services as agreed. However, we regret the inconvenience you experienced with transportation. Our location near the airport and public transport links aims to simplify arrivals, and we’re reviewing navigation details with ride services to improve accuracy. Nonetheless, we hope you managed to explore Zurich’s highlights with ease, given our proximity to key areas via nearby transit options. We hope to have the opportunity of welcoming you back in the future. Best wishes, Maria Tanousi, Front office Manager

Customer review rating 4.0/5

Desyre A. R. Couples - Confirmed reviews ALL

The hotel was nice, well connected and it was 30min to the center with tram and to the airport 10min. The receptionist Anthony that we meet in the afternoon was so friendly and helpful. We arrived in the morning and leave our backpack. Even though the girl in the morning wasn’t that sympathetic…..

Dear Desyre A., We really appreciate this positive review about your stay. We are delighted to hear you enjoyed your stay and appreciated the attentive service from our team members, especially Anthony and our colleague during your early morning check-out. Your kind words highlight the dedication we strive to maintain for all our guests. It’s wonderful to know your overall experience met your expectations, and we’re grateful for your loyalty as an ALL - Accor Live Limitless member. Our strategic location near the airport and Congress Area aims to provide convenience for both business and leisure travelers, and we’re glad it contributed positively to your visit. We hope to welcome you back in the future. Best wishes, Maria Tanousi, Front office Manager

Customer review rating 4.0/5

Vineet S. Couples - Confirmed reviews ALL

This property is located a bit far from Bahnoffstrase. I was okay to travel in tram for 20 mins to reach. Rooms were a bit small size. Breakfast was good. The manager & bar staff was helpful. Overall, Good stay for me.

Dear Vineet S., Thank you for your review. We’re delighted you enjoyed our breakfast offerings and found our team members helpful during your visit. Our breakfast buffet is designed to provide a variety of options to start the day right, and we take pride in our staff’s attentive service. We regret that certain aspects of your stay didn’t meet your expectations. While our rooms are compact to maximize efficiency in our central location, we understand preferences for space can vary. Our complimentary high-speed WiFi typically performs well, so we’ll investigate your feedback about connection speeds. Regarding amenities, we provide basic toiletries but encourage guests to contact reception for any additional needs during their stay. While our location offers excellent transport links near the airport and convention areas, we acknowledge it’s a short tram ride from the city center. Many guests appreciate the balance between accessibility and tranquility here. It would be a pleasure to welcome you again. Kind regards, Maria Tanousi, Front office Manager

Customer review rating 0.5/5

Levente G. Families - Confirmed reviews ALL

I booked the Ibis based on our broad experience with the Accor brand (I am a long-standing member) for its location (concert) and good value for money. This time we were very disappointed. As we were going to sleep we saw an insect first on one, then both beds. Upon a closer inspection these were bed bugs, so I contacted the front desk immediately. My wife and daughter packed their bags up fast. The employee on the night shift was very apologetic and has given us a new room on a different floor. Our other room was luckily not impacted. As I went back, while I waited for the employee to come check the room, I moved the mattresses and was shocked to find a large number (I.e. not one day old) of said bugs, I took some pictures and shared it with the hotel on their request. I was told we will discuss in the morning. After the breakfast (unfortunately very tasteless this time and employees who do not speak German nor English) I stopped by the front desk to ask what is next and was told to come back at checkout because the manager is busy. As we were leaving, to my surprise, the manager did not even bother to come out from the back. The front desk colleague presented me with two options (cheap stay next time or a refund of the 4 breakfasts and the parking), needless to say I chose the money back. I have not received any further communication from the hotel and I am still waiting for the refund to arrive. Very poor way to handle a very unpleasant customer experience.

Dear Levente, Thank you for this review about your recent stay. We appreciate your continued loyalty to the Accor brand and are glad our location suited your travel plans. We sincerely apologize that your experience fell short in several areas. Our team immediately provided alternative accommodation when alerted to the concern, and your feedback about the breakfast service has been shared with relevant departments. While our multilingual front desk typically assists guests in German and English, we’ve reminded staff about clear communication standards. Your recognition of our sustainability initiatives is valued, and we hope to regain your trust through improved service during future visits. We do hope to be able to welcome you back for a better experience. Best wishes, Maria Tanousi, Front office Manager

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Other web-users rate our hotel

  • 700 reviews 8.2/10 Location
  • 1,102 reviews 5.2/10 Room
  • 1,287 reviews 8.5/10 Service
  • 23 reviews 8/10 WiFi
  • 582 reviews 4.3/10 Comfort
  • 530 reviews 6.2/10 Cleanliness
  • 392 reviews 6.3/10 Breakfast
  • 325 reviews 6.2/10 Food

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