ibis Zurich Messe Airport 3 stars

Customer review rating (ALL Rating) 4.0/5 680 reviews

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Heidi Abel-Weg 5, ZURICH-OERLIKON, 8050 ZURICH, Switzerland

Description

Hotel extras

  • Ideally situated at 5 mins walking distance from Hallenstadion and Exhibition Centre Messe

  • The hotel is located 200 meters from the tramway station to the airport

  • The Charlie's Corner restaurant offers Swiss and international cuisine, bar open 24h a day

  • 3 meeting rooms ''space by ibis'' up to 70 persons, to make your event successful

  • Free WIFI throughout the hotel, paid parking on site

Our accommodation(s)

Hotel location

ibis Zurich Messe Airport

Heidi Abel-Weg 5, ZURICH-OERLIKON
8050 ZURICH
Switzerland

GPS:47.415935, 8.5586713

Telephone
Fax +41 44 307 47 47

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CHARLIE CORNER

Welcome to Charlie Corner. Charlie is a perfect host and loves good music and a healthy cuisine. He has always provided a wide range of drinks for his guests and is happy to have a company. Come on over.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  680 reviews

Customer review rating 1.0/5

Martina M. Business - Confirmed reviews ALL

The rooms have very unpleasant smell. In my room there was no remote control for the tv. There were long black hair on the shower wall. The reception was unable to print my invoice. They promised they will send it per e-mail. It never came. They were completely clueless.

Dear Martina, We appreciate your review and the opportunity to address your feedback. We sincerely apologize that your experience fell short of the high standards we strive to maintain. The concerns you raised about room conditions and billing assistance have been addressed with our housekeeping and front desk teams to ensure such oversights do not recur. We take pride in our central location between the airport and city center, offering convenient access for business travelers. Our 24-hour front desk remains committed to resolving any issues promptly during your stay. We look forward to welcoming you back. Best wishes, Roberto Pischedda, Front Office Supervisor

Customer review rating 4.0/5

Vera S. G. Business - Confirmed reviews ALL

I got to the hotel around 21:30 and the kitchen should be open until 22:00. After waiting about 15 min to be able to check in, I brought my luggage to my room and went down to order some food 5 min before 22:00 and was told the kitchen was already closed. This is very bad service if previously I was told I could have some food until 22:00. Apart from this, everything was fine.

Dear Vera S., We would like to thank you for taking the time to review your time at ibis Zürich Messe Airport. We are delighted to hear that our proximity to the airport added convenience to your business trip. Our location between the Congress Area and Zürich Airport is indeed one of the features we take pride in. However, we regret the delay you experienced during check-in. Our team strives to ensure a smooth arrival process and we will review our procedures to enhance efficiency. Finally, we’re pleased that your overall stay met your expectations. As a valued ALL Accor member, we appreciate your loyalty and look forward to welcoming you back soon. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Roberto Pischedda, Front Office Supervisor

Customer review rating 2.0/5

Myriam B. Families - Confirmed reviews ALL

The baby crib wasn't ready at our arrival. The room was cold (no heating turned on). Very loud karaoke in the lobby that we almost hear in the room.

Dear Myriam, We thank you for taking the time to share your feedback. We sincerely apologize that your experience fell short in multiple areas. Our team always aims to provide a comfortable environment, and we regret the inconvenience caused by the temperature in your room and any disturbances during your stay. Your remarks about the preparation of amenities and noise levels are invaluable, and we will review our protocols to ensure a more seamless experience. As a valued ALL, Accor Live Limitless member, your satisfaction is crucial to us, and we appreciate your constructive insights. We hope to have the opportunity to welcome you back in the future. Best regards, Roberto Pischedda, Front Office Supervisor

Customer review rating 5.0/5

Ernest G. Families - Confirmed reviews ALL

The staff was friendly and genuinely presented…

Dear Ernest, Please accept our sincere thanks for this kind feedback. We are delighted your experience at ibis Zürich Messe Airport met your expectations. It’s wonderful to hear you found our rooms welcoming and appreciated the attentive service from our team. Our staff takes pride in creating genuine connections with guests, and your kind words affirm their dedication. Regarding dining, we regret your morning options did not fully align with your preferences. While we strive to cater to diverse tastes, we’ll certainly explore expanding our selections to include more international choices. That said, we’re equally glad you valued being part of our ALL loyalty program and enjoyed the convenience of our airport proximity. Your enthusiasm for recommending us means the world as we aim to make every journey memorable. We’ll ensure your recognition reaches our reception colleagues, who work tirelessly to greet every guest warmly. We look forward to welcoming you back soon. Best regards, Maria Tanousi, Front office Manager

Customer review rating 2.0/5

Ninad W. Business - Confirmed reviews ALL

The stay was unpleasant, as the room smelled like a sewage , also the cleaning staff didn’t do there job correctly, I really regret my decision of choosing a stay in IBIS Zurich Messe

Dear Ninad, Thank you for taking the time to share details of your recent visit to our hotel. We are truly sorry to hear that your experience with us did not reflect the standards we strive to uphold. Your comments regarding the challenges encountered during your stay have been noted, and we deeply regret the inconvenience caused. Our team is committed to addressing such matters promptly, and we are reviewing the points you’ve raised to ensure improvements in our service delivery. While we understand the frustration caused by these issues, we hope you might consider giving us another opportunity to demonstrate our dedication to guest satisfaction in the future. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Maria Tanousi, Front office Manager

Other web-users rate our hotel

  • 690 reviews 8.3/10 Location
  • 1,073 reviews 4.9/10 Room
  • 1,208 reviews 8.5/10 Service
  • 25 reviews 8.3/10 WiFi
  • 569 reviews 4.3/10 Comfort
  • 515 reviews 5.6/10 Cleanliness
  • 382 reviews 6.3/10 Breakfast
  • 310 reviews 4.1/10 Value

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