ibis Zurich Messe Airport 3 stars

Customer review rating (ALL Rating) 4.0/5 727 reviews

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Heidi Abel-Weg 5, ZURICH-OERLIKON, 8050 ZURICH, Switzerland

Description

Hotel extras

  • Ideally situated at 5 mins walking distance from Hallenstadion and Exhibition Centre Messe

  • The hotel is located 200 meters from the tramway station to the airport

  • The Charlie's Corner restaurant offers Swiss and international cuisine, bar open 24h a day

  • 3 meeting rooms ''space by ibis'' up to 70 persons, to make your event successful

  • Free WIFI throughout the hotel, paid parking on site

Our accommodation(s)

Hotel location

ibis Zurich Messe Airport

Heidi Abel-Weg 5, ZURICH-OERLIKON
8050 ZURICH
Switzerland

GPS:47.415935, 8.5586713

Telephone
Fax +41 44 307 47 47

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CHARLIE CORNER

Welcome to Charlie Corner. Charlie is a perfect host and loves good music and a healthy cuisine. He has always provided a wide range of drinks for his guests and is happy to have a company. Come on over.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  727 reviews

Customer review rating 4.0/5

Zeljko I. Business - Confirmed reviews ALL

The location was excellent (which is one of the main reasons I chose this hotel, so I knew that in advance). Overall, the hotel is good, but the rooms could use some refurbishment. The room itself was quite decent, and the bathroom was clean, but it felt a bit outdated and would benefit from some renovation. The breakfast was good, but I think it could offer a bit more variety. Overall, the value for money is very good, which is why I chose to stay here again. With just a few small improvements, the hotel could provide an even better experience.

Dear Zeljko, Thank you for taking the time to share your thoughts with us. It’s us happy to know you enjoyed your stay’s practical aspects and found our facilities well-maintained. That said, we apologize if some room features felt dated during your visit. While we regularly assess our spaces, we acknowledge there’s always room for improvement. We’re particularly glad our strategic position near transport links served you well, a benefit our business travelers frequently highlight. We hope we have the opportunity of seeing you again in the future. Kind regards, Myriam Schmid, General Manager

Customer review rating 3.0/5

Fulop G. Solo - Confirmed reviews ALL

It was expensive, but close enough to Oerlikon CFF and Halle 622. No luxury, no nothing, noisy aircon, thin mattres, comfortable enough to spend the night. Did the job.

Dear Fulop, We thank you for taking the time to provide us with your feedback. We are sincerely sorry that some aspects of your stay did not meet your expectations. Your feedback on sleep comfort and room environment helps us identify areas for improvement. While our Sweet Bed™ mattresses are designed with adaptive technology for personalized support, we regret any discomfort you experienced. We are also addressing climate control performance to ensure quieter operations. Your perspective on value and accommodations has been noted, as we continuously work to balance quality with affordability. Thank you again. We look forward to welcoming you back soon. Kind regards, Myriam Schmid, General Manager

Customer review rating 1.5/5

Manuel J. Business - Confirmed reviews ALL

Bathroom had a stron smell of urine,

Dear Manuel, Thank you for taking the time to share your feedback. We sincerely apologize that your experience fell short in several areas. Your comments about the bathroom conditions have been carefully noted, and we regret any discomfort this may have caused. Our housekeeping team has been reminded to double-check all sanitation protocols during room inspections. We understand your feedback about the bread selection and acknowledge your expectation for local specialties. While our breakfast aims to cater to international guests, we will explore ways to better highlight Swiss culinary traditions. Regarding value perception, we regret that our pricing did not meet your expectations. As loyal ALL members receive exclusive rates, we encourage checking program benefits for future stays to enhance your experience. We hope that we may have the occasion to welcome you back for a better experience. Best regards, Myriam Schmid, General Manager

Customer review rating 2.0/5

Ricardo P. A. J. Business - Confirmed reviews ALL

The hotel and room were generally clean, and I would like to compliment the housekeeping team. However, I experienced several maintenance issues during my stay. Upon arrival, the TV remote control was not working due to dead batteries. After reporting the issue at reception, I was informed that no replacement batteries were available at the time. More than 1.5 hours later, I had to return to reception myself to follow up before the issue was finally resolved, which was disappointing after a long journey. The towels were clean but very worn and released lint during use. In addition, one of the toilet flush buttons was not working, and the other occasionally continued running water until pressed again. The shower head also appeared old and worn. All issues considered, they gave the impression that the room would benefit from better maintenance and attention to detail.

Dear guest , Thank you for taking the time to share your detailed feedback following your recent stay with us. We are pleased to hear that you found both the hotel and your room to be generally clean, and we sincerely appreciate your kind recognition of our housekeeping team. Your compliments will be shared with them. At the same time, we would like to apologize for the maintenance and service issues you encountered. We understand how frustrating it must have been to arrive after a long journey and experience difficulties with the TV remote control, followed by an extended delay in resolving the issue. This is certainly not the level of service we aim to provide, and we regret the inconvenience caused. We are also sorry to learn about the condition of the towels and the maintenance concerns you noted regarding the toilet flush and shower head. Your observations have been shared with our maintenance and housekeeping teams so that the necessary inspections and corrective actions can be carried out. Attention to detail is essential to ensuring a comfortable stay, and we appreciate you bringing these matters to our attention. Thank you once again for your valuable feedback. It helps us identify areas where we can improve, and we hope to have the opportunity to welcome you back in the future and provide you with a much better experience. Kind regards, Myriam Schmid - General Manager

Customer review rating 0.5/5

M V. A. S. Friends - Confirmed reviews ALL

They don’t care about loyalty membership tier, eligible discounts what so ever. The General Manager is absolutely useless and doesn’t even talk to customers.

Dear M V. A. S., Thank you for sharing your feedback. I am sorry to learn that your experience did not meet your expectations, particularly as a valued ALL Platinum member. Regarding your concerns, I would like to clarify that I became aware of the situation only when I was at the reception and was informed by the team that you had raised concerns. Unfortunately, by that time, you had already left the hotel, which prevented me from meeting with you personally. I have also reviewed your comments regarding the recognition of your loyalty benefits. While the welcome drink voucher is made available through the ALL app, we understand that clear communication and recognition of our members are equally important aspects of the guest experience. We regret that this was not your perception during your stay. Furthermore, this situation has highlighted an opportunity for us to strengthen our training and communication procedures at the front desk, particularly regarding the recognition of loyalty benefits and the escalation of guest concerns to management. Thank you for bringing these matters to our attention. Your feedback is valuable and helps us improve our service standards. Kind regards, Myriam Schmid / General Manager

Other web-users rate our hotel

  • 685 reviews 8.1/10 Location
  • 1,071 reviews 4.7/10 Room
  • 1,185 reviews 8.5/10 Service
  • 26 reviews 7.4/10 WiFi
  • 569 reviews 3.9/10 Comfort
  • 504 reviews 5.6/10 Cleanliness
  • 377 reviews 6.1/10 Breakfast
  • 305 reviews 4/10 Value

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