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Novotel Zurich Airport Messe Hotel 4 stars

TripAdvisor rating 3.5/5 1,366 reviews
Novotel Zurich Airport Messe
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+ 25 Services
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Room 1

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Hotel extras

  • Superior Room with WIFI and kettle

  • Spacious Executive Rooms with WIFI, Nespresso machine and free mini-bar.

  • Option to extend your stay until 5pm on Sundays and public holidays

  • Two children can stay in their parents' room free of charge

  • Room service with hot and cold dishes available around the clock

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • ZURICH
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Gift shop/newspaper shopPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Jogging track (Nearby)
Business services
  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Zurich Airport Messe

Lindbergh-Platz 1
8152
glattpark
switzerland

Tel: +41448299000

Fax: (+41)44/8299999

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS 781 AIRPORT-MESSE-OERLIKON :   MODE-CENTER TMC

  • TRAM :   10 Lindberghplatz

  • ZURICH :   10 Lindbergh-Platz

  • By plane

    BASEL At 45km / 27.96 miles

  • By plane

    GENEVA At 250km / 155.36 miles

  • By plane

    MULHOUSE At 45km / 27.96 miles

  • By plane

    ZURICH At 4km / 2.49 miles - Shuttle free

  • By car

    OPFIKON-GLATTBRUGG At 1.5km / 0.93 miles

  • By car

    SEEBACH-GLATTBRUGG At 2km / 1.24 miles

  • By car

    ZURICH-OERLIKON-MESSE At 2km / 1.24 miles

  • By train

    GLATTBRUGG At 0.5km / 0.31 miles

  • By train

    OPFIKON At 0.5km / 0.31 miles

GPS :47.425942, 8.559362

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Non Smoking Room with 1 double bed +armchair or fold-out sofa bed

  • Max. number of persons: 4
  • Area: From 22m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Non Smoking Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 22m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 1 double bed.

  • Max. number of persons: 2
  • Area: From 22m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Smoke-free executive room with 1 double bed+ armchair

  • Max. number of persons: 2
  • Area: From 22m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite with two separate rooms

  • Max. number of persons: 4
  • Area: From 37m²
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

GOURMETBAR

Type of cuisine: International

Enjoy a break and let our friendly GourmetBar team spoil you. You can look forward to a balanced selection of regional and international dishes, which are regularly adapted to the current season.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMETBAR BY NOVOTEL

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 320 m²

  • Maximum capacity: 320 people

  • Maximum banquet capacity: 184 people

Find out more

Our guest reviews for
Novotel Zurich Airport Messe

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

5,545 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,366 reviews

Excellent 3 night stay

TripAdvisor rating 3.5/5

teresaej26 Couples - 08/12/2019 TripAdvisor review

Warm welcome from friendly, helpful professional staff. Lovely varied buffet breakfast Clean bedroom and bathroom. The sauna was a nice feature, there was also a gym. Hotel suited us as on tram route from the airport, stop just outside hotel, and then took us to the railway station in the city. The Zurich card made it easy to explore.

Dear Guest, thank you so much for choosing our hotel and taking your time to review all the experiences you've had while staying at Novotel Zurich Airport Messe. I hope to have the opportunity to welcome you back again very soon. Best regards, Markus Koller

Room okaish

Customer review rating 4.1/5

Anonymous Families - 04/12/2019 Confirmed reviews ALL

Room needs some renovation

Noisy

Customer review rating 4.1/5

Yaron K. Couples - 03/12/2019 Confirmed reviews ALL

I think there were renovations going on on the floor above our room. from 06:30 an horrible banging noises came from the above floor!

Mostly fine

Customer review rating 4.1/5

D Business - 03/12/2019 Confirmed reviews ALL

It was mostly okay but a few things could do with improvement.

Wrong room

Customer review rating 4.1/5

Thomas Couples - 02/12/2019 Confirmed reviews ALL

The stuff got the wrong keys for the room. There was a man sleeping when we opened the room door. We were shocked but the guy who slept, had a shock of his life!

The hotel rooms are worn and need rejuvenating

Customer review rating 4.1/5

Anonymous Business - 01/12/2019 Confirmed reviews ALL

This is by far the poorest Novotel hotel I have visited. It really need some capex investment. Until that happens I and my company will stay elsewhere in Zurich. Sorry for the very negative feedback.

The room was tired

Customer review rating 4.1/5

Deirdre B. Business - 30/11/2019 Confirmed reviews ALL

Staff are always friendly but the room was tired. The back of the remote control was missing and the plug in the bath was missing. There were stains on carpet of what looked like red candle wax and at times the room smelled badly of drains

dissatisfied

Customer review rating 4.1/5

Kyriakos A. Business - 30/11/2019 Confirmed reviews ALL

Problem with the accuracy of service. I ordered breakfast in room and nobody served me. The variety of meals for dinner was not good

Abusive practice

Customer review rating 4.1/5

Anonymous Business - 29/11/2019 Confirmed reviews ALL

A deposit on top of the booking price requested. (150 Francs) Not stated among booking conditions. No flexibility during check-in (either deposit or no room) Cash Euros would be accepted but exchanged to Swiss Franc (causing financial costs to the customer). All this for a hotel without minibar and a room with deficiencies in terms of cleaning and maintenance.

Clean. Functional. No frills

Customer review rating 4.1/5

Mark O. Business - 29/11/2019 Confirmed reviews ALL

Things like empty minbars are very efficient but not convenient if you want something to drink and dont want to go to bar. Bar decor/ design is very unwelcoming...beyond minimilast.

Amazing

Customer review rating 4.1/5

Mayank Couples - 27/11/2019 Confirmed reviews ALL

I had stayed for 4 days in Novotel hotel and my experience was great. Service, house keeping and other staff. Especially kitchen staff all were very cooperative. Love the ambience of the hotel and food at hotel was delicious.

Dear Mr. N., Wow, thank you very much for the perfect score! We are very pleased that you enjoyed your stay with us. A full score means, that we did our job right, that you felt at home and welcomed, and is the best feedback for all our hard work. We would be really pleased to welcome you back in the near future. Sincerely, Viviane Schmid Front Office Agent

Unsatisfyingly.

Customer review rating 4.1/5

Amit G. Couples - 23/11/2019 Confirmed reviews ALL

Non cooperative Staf and general attitude was not good

Customer review rating 4.1/5

Rakesh K. Solo - 21/11/2019 Confirmed reviews ALL

liked the stay

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Zurich Airport Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Schmid Front Office Agent

Every thing was good except that the bed sheet although was dirty it was not changed

Customer review rating 4.1/5

Amina M. S. M. Friends - 20/11/2019 Confirmed reviews ALL

It was good

Dear Mrs. M., We appreciate your comments regarding your stay at the Novotel Zurich Airport Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the bed sheets, i would like to apologize for the inconvenience and would like to thank you for sharing this information with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noelia Justo Blanco Front office supervisor

Great as always

Customer review rating 4.1/5

Drew Couples - 20/11/2019 Confirmed reviews ALL

As always great staff, very helpful and friendly. Nice quiet and comfortable room.

Dear Mr O., Wow, thank you very much for the perfect score. We are very pleased that you enjoyed your stay with us. A full score means, that we did our job right, that you felt at home and welcomed, and is the best feedback for all our hard work. We would be really pleased to welcome you back in the near future. Sincerely, Viviane Schmid Front Office Agent
Customer review rating 4.1/5

Anonymous Business - 19/11/2019 Confirmed reviews ALL

I arrived late and called for room service I was told the food label 24/7 was not available at 11pm

Dear Mr. H., We appreciate your comments regarding your stay at the Novotel Zurich Airport Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff to improve the service. Concerning the Room Service, I would like to express my apologize for the inconvenience, the Food and Beverage Manager will be informed about this trouble during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noelia Justo Blanco Front office supervisor

My brief stay in Zurich

Customer review rating 4.1/5

P. D. Business - 18/11/2019 Confirmed reviews ALL

brief stay in your hotel, but do not have the opportunity to enjoy the hotel, in transit for a morning flight.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Zurich Airport Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will give you the possibility to enjoy a bit more our hotel. Sincerely, Noelia Justo Blanco Front office supervisor

Room OK but bathroom smelled like sewage

Customer review rating 4.1/5

Charles L. Business - 18/11/2019 Confirmed reviews ALL

The hotel location suited my needs, I have stayed there before. But this time it was not pleasant at al when I got inside the room and it smelled like sewage. I had to turn the shower and the sink on for 10 minutes for the smell to dissipate. I stayed at the hotel for 2 nights. On my second day when I came to my room after the spending the day out, the room was smelling again.

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Novotel Zurich Airport Messe. I am sorry that your experience did not meet your expectations this time; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. I apologize for the fact there the closet was dusty, I will inform our Facility Manager about this, to make sure this does not happen in the future. Should there be something wrong with the room, we encourage you to contact our reception, we will fix it within 15 minutes, or even change the room (if possible). We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Noelia Justo Blanco Front office supervisor

Ok

Customer review rating 4.1/5

Christian F. Business - 16/11/2019 Confirmed reviews ALL

Very convenient location to my client and I will certainly come back for that reason - like everything else in Zurich it's grossly overpriced, and the service lacks attention to detail.

Dear Mr. F., Thank you for your honest feedback. We are pleased, that in general you had a pleasant stay with us and that your client liked the location and his stay with us. We hope to welcome you soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noelia Justo Blanco Front office supervisor

Convenient and comfortable and no frills

Customer review rating 4.1/5

Sue Friends - 16/11/2019 Confirmed reviews ALL

Hotel was convenient for our overnight transit. Beds comfortable. Rooms clean. Really did not like the paper cups and very cheap plastic cups. Staff at reception could have been more helpful with information eg cost of shuttle bus.

Dear Mrs. B., We appreciate your comments regarding your stay at the Novotel Zurich Airport Messe. Please accept our deepest apologize for the inconvenience with our employees at the reception. Normally, it is not the case that our customers experience lack of information; for this reason, I thank you to inform about it in order to improve and avoid future misunderstandings. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noelia Justo Blanco Front office supervisor
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