Novotel Zurich Airport Messe 4 stars

Customer review rating (ALL Rating) 4.1/5 645 reviews

Novotel Zurich Airport Messe - Image 1
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Description

Hotel extras

  • Tram connection to the airport or Messe Zurich

  • Direct connection to the airport and the city center

  • Overnight stay for 2 children in parents' room included

  • Hotel sauna and fitness area with roof terrace

  • 24-hour room service included

Our accommodation(s)

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Room 1

Hotel location

Novotel Zurich Airport Messe

Lindbergh-Platz 1
8152 GLATTPARK
Switzerland

GPS:47.425942, 8.559362

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

MOZAMI RESTAURANT

Mozami offers creative dishes that are perfect for sharing, from small appetizers to generous main courses. Fresh ingredients and careful preparation invite you to enjoy a meal together.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  645 reviews

Customer review rating 3.5/5

Neringa C. Families - Confirmed reviews ALL

Dear Neringa We would like to thank you for this review about your experience in our hotel. We appreciate your recognition of our team’s dedication to service excellence during your family stay. Our staff takes pride in ensuring every interaction reflects our commitment to hospitality, and we’re delighted the breakfast offerings provided a satisfying start to your days. That said, we regret the climate control in your room did not meet your comfort expectations. Our maintenance team will conduct a thorough review of the system to ensure optimal performance. Finally, we’re pleased our location near the tram stop offered convenient access to both Zurich Airport and the city center during your travels. The whole team hopes that we may see you again in the future. Kind regards, Florian Kretzschmar, General Manager

Customer review rating 5.0/5

Hardik P. Families - Confirmed reviews ALL

Dear Mr Hardik P., Thank you very much for sharing your positive five star feedback! We are thrilled to hear your family enjoyed their time with us. Our team takes pride in providing attentive service, and we’re glad we could assist with your luggage needs. The convenience of our location near the tram and airport, paired with spacious family-friendly rooms, makes us a great choice for travelers like you. It’s wonderful to know everything contributed to a smooth and comfortable stay. We look forward to welcoming you back. Best wishes, Florian Kretzschmar, General Manager

Customer review rating 4.5/5

Alexandra E. Families - Confirmed reviews ALL

Dear Ms. E., We appreciate that you took the time to share your experience with us. We are delighted you chose our hotel for your family trip and found everything to your liking. Our team takes pride in maintaining spotless spaces and making transport seamless with direct tram connections. It’s wonderful you appreciated our convenient location near dining options and felt our services offered excellent value. Your recommendation means the world to us. We look forward to the pleasure of welcoming you back. Many thanks again, Florian Kretzschmar, General Manager

Customer review rating 4.0/5

Gokhan P. Families - Confirmed reviews ALL

Dear Mr P., Thank you for your positive review, we appreciate it. We are delighted your family found comfort in our rooms during your stay. Our team takes pride in offering spacious accommodations tailored for group travelers. That said, we regret the parking charges affected your experience. These fees help us maintain secure facilities and convenient access for all guests. Nonetheless, we hope our proximity to tram connections simplified your Zurich explorations. It was a pleasure hosting your family, and we appreciate your generous recommendation score. We all look forward to the pleasure of seeing you again in the future. Kind regards, Florian Kretzschmar, General Manager

Customer review rating 0.5/5

Ivan A. A. Families - Confirmed reviews ALL

Dear Mr A., Thank you for taking the time to share your feedback. We sincerely apologize that your experience fell short in multiple areas. The challenges with your reservation confirmation and late-night check-in process are not reflective of our commitment to seamless hospitality, and we deeply regret the distress this caused. Our 24-hour reception team is trained to resolve such situations efficiently, and we will reinforce our protocols to prevent recurrence. Your feedback about room conditions and cleanliness has been shared with our housekeeping team to ensure consistent standards. As a Classic loyalty member, your trust is vital to us, and we aim to demonstrate our dedication to your comfort during future stays. We hope to see you again for a more enjoyable experience. Best wishes, Florian Kretzschmar, General Manager

Other web-users rate our hotel

  • 593 reviews 9/10 Location
  • 824 reviews 6.1/10 Room
  • 762 reviews 6.4/10 Service
  • 23 reviews 7.6/10 WiFi
  • 402 reviews 5.2/10 Cleanliness
  • 317 reviews 5.1/10 Comfort
  • 262 reviews 5.7/10 Breakfast
  • 189 reviews 4.3/10 Amenities

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