Novotel Zurich Airport Messe 4 stars

Customer review rating (ALL Rating) 3.6/5 843 reviews

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Novotel Zurich Airport Messe - Image 1
Novotel Zurich Airport Messe - Image 2
Novotel Zurich Airport Messe - Image 3
Novotel Zurich Airport Messe - Image 4
Lindbergh-Platz 1, 8152 GLATTPARK, Switzerland

Description

Hotel extras

  • Great location next to the airport, with a tram stop outside

  • All-day dining concept and a beautiful summer terrace

  • Stylish and contemporary rooms with all the modern amenities

  • Hotel sauna and fitness area with roof terrace

  • Fitness room with a sauna for complete relaxation

Our accommodation(s)

Hotel location

Novotel Zurich Airport Messe

Lindbergh-Platz 1
8152 GLATTPARK
Switzerland

GPS:47.425942, 8.559362

Telephone
Fax +41 44 829 99 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

GOURMETBAR

Take a break and indulge yourself in the GourmetBar at the Novotel Zurich Airport Messe. Enjoy a varied selection of regional and international dishes that regularly include seasonal ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  843 reviews

TripAdvisor Rating  3.5/5  1,497 reviews

clean, close to airport and railway station

Customer review rating 4.5/5

Francois Business - Confirmed reviews ALL

convenient for early flight take off at Kloten

Dear Mr R., Thank you for your feedback. We're thrilled to hear your stay was enjoyable and convenient for your travel needs. We are delighted that the cleanliness of our hotel met your expectations and that our proximity to the airport and railway station added value to your stay. Ensuring a comfortable and convenient experience for our guests, especially those with early flights, is a priority for us. However, we acknowledge that you found our hotel rates to be on the higher side. We strive to provide a competitive price that reflects the quality of our services and amenities, including our strategic location and the extensive renovations we have undergone to enhance our product for guests like you. Finally, we hope you were able to take advantage of our direct tram connections to the city center and Zurich Airport, making it easy to explore the local area and ensure a stress-free journey to your next destination. We hope we will have the opportunity to see you again in the future. Best regards, Florian Kretzschmar, General Manager

Sofa bed extremely uncomfortable

Customer review rating 2.0/5

Steve Families - Confirmed reviews ALL

Short overnight stay between connecting flights. Booked a room advertised as OK for 4 but the Sofa bed for our 2 kids was seriously uncomfortable-you could feel all the sharp springs. And the room fridge was broken. Otherwise the Main bed & hotel generally was OK, reception staff quick & helpful, but would not recommend booking rooms if you plan/need to use the sofa bed.

Dear Mr W., Thank you for taking the time to share your feedback. We are delighted that you found the main bed comfortable and our hotel generally satisfactory. Our team prides itself on providing efficient service, and it is rewarding to know that we met your expectations in those areas. Nonetheless, we regret to hear that the comfort of the sofa bed and the condition of the fridge in your room did not meet your or our own standards for quality. We understand how crucial a restful night's sleep is for our guests, especially when traveling with family. Also, having a fully functional fridge is a basic expectation, and we apologize for the inconvenience this may have caused. Our hotel is in the process of a full renovation, and we are paying close attention to all furnishing details to enhance the comfort and experience for our guests. Finally, we are pleased that you experienced the convenience our location provides, with direct tram connections to the city center and Zurich Airport. It is wonderful to know that this aspect of your stay was positive. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Monica Moya Amengual, Front office Manager

Convenient for a night stay....

TripAdvisor rating 4.0/5

Voyager60265563918 Families - TripAdvisor review

Stayed for two nights. Located just opposite tram station from airport to city centre.Rooms were spacious and clean. All the amenities were provided for.It is a little dated property and renovation is going on. Buffet spread was adequate.

Dear Guest, Thank you for taking the time to review your stay. We are delighted that you appreciated the spaciousness and cleanliness of our rooms, as well as the convenient amenities provided. It is great that you enjoyed our location, just opposite the tram station, offering easy access to both the airport and city center. As we strive to make each stay comfortable and convenient, your feedback is especially valuable to us. We are hoping to welcome you back in the future. All the best. Monica Moya Amengual, Front office Manager

Addresse convenient

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Ok as usual

Dear Mr D., Thank you for your feedback. We are delighted that you appreciated the convenience of our location, with easy access to the city center and Zurich Airport via the tram station right in front of the hotel. We hope we will have the opportunity to see you again in the future. Best regards, Monica Moya Amengual, Front office Manager

Incredible customer service

TripAdvisor rating 5.0/5

Mariterr Business - TripAdvisor review

The hotel is average and practical location for business / close to airport, but what was remarkable was the kindness of the staff! Particular call or for Matei at reception whom welcome and help on a late flight night was so great! Staying here regularly for business for how welcome they make you feel after a long day of work or journey!

Dear Madam, Thank you for taking the time to leave your review. We are truly honored by your recognition of our commitment to outstanding service. We are delighted that the warm reception from our team, particularly Matei, made such a positive impression on you. It is our highest priority to provide a welcoming and supportive atmosphere, especially after a long day's work or journey. It would be a pleasure to welcome you back. Best wishes, Florian Kretzschmar, General Manager

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Other web-users rate our hotel

  • 611 reviews 8.9/10 Location
  • 877 reviews 4.3/10 Room
  • 716 reviews 7.3/10 Service
  • 17 reviews 8.3/10 WiFi
  • 450 reviews 2.8/10 Cleanliness
  • 339 reviews 4.3/10 Comfort
  • 281 reviews 3.3/10 Vibe
  • 262 reviews 5.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.