Novotel Zurich Airport Messe 4 stars

Customer review rating (ALL Rating) 4.2/5 655 reviews

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Description

Hotel extras

  • Tram connection to the airport or Messe Zurich

  • Direct connection to the airport and the city center

  • Overnight stay for 2 children in parents' room included

  • Hotel sauna and fitness area with roof terrace

  • 24-hour room service included

Our accommodation(s)

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Room 1

Hotel location

Novotel Zurich Airport Messe

Lindbergh-Platz 1
8152 GLATTPARK
Switzerland

GPS:47.425942, 8.559362

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

MOZAMI RESTAURANT

Mozami offers creative dishes that are perfect for sharing, from small appetizers to generous main courses. Fresh ingredients and careful preparation invite you to enjoy a meal together.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  655 reviews

Customer review rating 4.5/5

Shlomi K. Families - Confirmed reviews ALL

Dear Shlomi, We appreciate you letting us know about your recent visit. We are happy that you found our hotel to be a pleasant place for your family stay. However, we are sorry the service did not meet your expectations when it came to breakfast. When not included in the room rate, breakfast is available for an extra fee, and we always display this on booking platforms to keep things clear. We hope to be able to welcome you back in the future. Kind regards, Monica Moya Amengual, Front office Manager

Customer review rating 0.5/5

Adarsh J. Families - Confirmed reviews ALL

Dear Adarsh, Your feedback matters to us. Thank you for highlighting the comfort, breakfast, housekeeping, WiFi, and smooth check-in/out. We apologize for the issues with your charges, reception interactions, and loyalty program experience, which clearly affected your stay. We hope you will consider staying with us again in the future. Best regards, Monica Moya Amengual, Front office Manager

Customer review rating 5.0/5

Heinrich F. Business - Confirmed reviews ALL

Dear Heinrich, Thank you for this high rating. Our reception, reservations, and bar teams appreciate your recognition. The recent room renovations aim to offer the perfect mix of professionalism and comfort for our Limitless members. We look forward to seeing you again. Best wishes, Monica Moya Amengual, Front office Manager

Customer review rating 0.5/5

Jean-pierre O. Friends - Confirmed reviews ALL

Dear Jean-Pierre, Thank you for sharing your thoughts on your recent visit. We appreciate your remarks about your arrival and check-in process. However, we sincerely apologize that your experience fell short in some areas. Your feedback about the bathroom facilities and service interactions has been noted, and we will review these points carefully to enhance our standards. Our multilingual staff typically ensures clear communication, and we regret this was not your experience. We’re pleased you found value in your accommodation and recognized our team’s commitment through your ratings. Our recently renovated spaces aim to provide comfort, and we’re glad this aspect resonated with you. We hope you will consider staying with us again in the future. Best regards, Monica Moya Amengual, Front office Manager

Customer review rating 4.0/5

Sapar A. Families - Confirmed reviews ALL

Dear Mr A., We appreciate the time you took to provide this review. We appreciate you choosing our hotel for your family trip and are glad you found our location convenient for your needs. However, we sincerely regret that some aspects of your stay did not meet your expectations regarding loyalty recognition. As dedicated ALL members ourselves, we understand the importance of acknowledging our Gold status guests and will review this with our reception team. We hope to see you again soon. Best regards, Monica Moya Amengual, Front office Manager

Other web-users rate our hotel

  • 636 reviews 9/10 Location
  • 830 reviews 6.4/10 Room
  • 763 reviews 6.2/10 Service
  • 22 reviews 8/10 WiFi
  • 378 reviews 5.9/10 Cleanliness
  • 349 reviews 5/10 Comfort
  • 281 reviews 6/10 Breakfast
  • 187 reviews 5.3/10 Food

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