Novotel Zurich Airport Messe 4 stars

Customer review rating (ALL Rating) 3.6/5 757 reviews

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Novotel Zurich Airport Messe - Image 1
Novotel Zurich Airport Messe - Image 2
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Lindbergh-Platz 1, 8152 GLATTPARK, Switzerland

Description

Hotel extras

  • Great location next to the airport, with a tram stop outside

  • All-day dining concept and a beautiful summer terrace

  • Stylish and contemporary rooms with all the modern amenities

  • Hotel sauna and fitness area with roof terrace

  • Fitness room with a sauna for complete relaxation

Our accommodation(s)

Hotel location

Novotel Zurich Airport Messe

Lindbergh-Platz 1
8152 GLATTPARK
Switzerland

GPS:47.425942, 8.559362

Telephone
Fax +41 44 829 99 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

GOURMETBAR

Take a break and indulge yourself in the GourmetBar at the Novotel Zurich Airport Messe. Enjoy a varied selection of regional and international dishes that regularly include seasonal ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  757 reviews

TripAdvisor Rating  3.6/5  1,508 reviews

Customer review rating 3.0/5

Prabs J. Couples - Confirmed reviews ALL

The hotel is going through extensuve renovation that is not advertised. Facilties such as fitness room and spa are not available because of this. Reception and common areas look horrible. The price just does not justify the current conditions either.

Dear Mr. J., Thank you for taking the time to share your feedback about your stay at Novotel Zürich Airport Messe. We appreciate your recognition of our digital services, from the seamless WiFi connection to the efficient departure process. We regret that some aspects of your stay did not meet your expectations. Our hotel is undergoing renovation works to enhance the guest experience, and detailed information about the project timeline can be found on our official website. The temporary changes affect certain facilities, and our team remains at your disposal to assist with any requirements during this period. We take your comments about the check-in experience to heart, as prompt service is a priority for us. We look forward to welcoming you back once our transformation is complete. Best regards, Florian Kretzschmar, General Manager

Customer review rating 0.5/5

Hitesh V. Families - Confirmed reviews ALL

WORST HOTEL WORST EXPERIENCE WITH NOVOTEL ZURICH AIRPORT MESSE

Dear Mr. V., Thank you for taking the time to share your detailed feedback about your stay. We appreciate your positive rating of our breakfast offerings, which feature a wide selection of hot and cold dishes served from 6:00 AM to meet the needs of our guests. We sincerely apologize that your stay did not fully meet your expectations. Our team members strive to deliver prompt assistance whenever needed, and we regret any lapses in service you experienced. Detailed information about our ongoing renovation work can be found on our official website. Our housekeeping team maintains daily room service, and our maintenance staff responds quickly to address any technical concerns. To end on a positive note, we are pleased you enjoyed the WiFi connectivity and accommodation comfort. Our property features 255 modern rooms equipped with contemporary amenities for both business and leisure travelers. We hope to welcome you back for a more satisfying experience in the future. Best regards, Florian Kretzschmar, General Manager

Customer review rating 2.5/5

Nuria R. H. Families - Confirmed reviews ALL

La puerta de la habitación no se abría tuvimos que bajar tres veces a recepción y la habitación de tres personas solo estaba preparada para dos, no valió llamar a recepción, también tuvimos que bajar y al salir la puerta de parking tampoco abría.

Estimada Señora R. H., Le agradecemos que haya dedicado su tiempo a compartir sus comentarios sobre su estancia. Nos complace saber que nuestro equipo le brindó un servicio atento durante su llegada y salida del hotel. Lamentamos que su estancia no haya cumplido completamente con sus expectativas. Nos disculpamos sinceramente por los inconvenientes con el acceso a su habitación y el estacionamiento. Nuestro equipo está siempre disponible para resolver cualquier situación de manera inmediata. Por último, apreciamos sus comentarios positivos sobre la comodidad de su alojamiento. Esperamos tener la oportunidad de recibirla nuevamente para brindarle una experiencia más satisfactoria. Saludos cordiales, Florian Kretzschmar, General Manager

Customer review rating 2.5/5

Nilayashokkumar S. Business - Confirmed reviews ALL

Breakfast not good. Sofa in the room in very poor condition

Dear Mr. S., Thank you for taking the time to share your experience at Novotel Zürich Airport Messe. We appreciate your recognition of our welcome services. The high ratings for the arrival experience reflect our commitment to creating a seamless start to each stay. We sincerely apologize that your stay did not fully meet your expectations. Your comments about the breakfast experience have been noted, and we want to mention that our restaurant is currently operating from a temporary location due to ongoing renovation works. Detailed information about these improvements can be found on our official website. Finally, we are pleased that you enjoyed our complimentary high-speed WiFi connection, which allows our guests to stay connected throughout their stay. We look forward to welcoming you back once our renovation is complete for a more satisfying experience. Best regards, Monica Moya Amengual, Front office Manager

Customer review rating 3.5/5

Chloe T. Friends - Confirmed reviews ALL

Nice rooms and well located hotel. The shower tap was broken and very hard to get hot water as it also took a long time. Spacious room but lacked access to power to charge phone on bedside table.

Dear Ms. T., Thank you for taking the time to share your experience at Novotel Zürich Airport Messe. We are delighted to read your comments about the accommodation. The spacious dimensions of our guest rooms contribute to a comfortable stay. However, we regret that some aspects of your stay did not meet your expectations. Our maintenance team has been notified about the water temperature regulation system. The comfort of our guests remains our priority, and our team members are available around the clock to address any concerns that may arise during a stay. To end on a positive note, we appreciate your feedback about our strategic position and the excellent connectivity our property offers. We would be honored to welcome you back for an enhanced experience. Best regards, Monica Moya Amengual, Front office Manager

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Other web-users rate our hotel

  • 558 reviews 8.6/10 Location
  • 865 reviews 4.9/10 Room
  • 723 reviews 6.6/10 Service
  • 22 reviews 6.1/10 WiFi
  • 438 reviews 3.1/10 Cleanliness
  • 332 reviews 4.6/10 Comfort
  • 273 reviews 4.2/10 Vibe
  • 250 reviews 5.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.