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Novotel Zurich Airport Messe Hotel 4 stars

Customer review rating 4.0/5 6,013 reviews

ALLSAFE approved hotel

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Novotel Zurich Airport Messe
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+ 16 Services

Hotel extras

  • An AllSafe certified hotel

  • Spacious Executive Rooms with WIFI, Nespresso machine and free mini-bar.

  • Option to extend your stay until 5pm on Sundays and public holidays

  • Two children can stay in their parents' room free of charge

  • Room service with hot and cold dishes available around the clock

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • ZURICH
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Electric car recharging units
  • Laundry
  • Gift shop/newspaper shop Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Jogging track (nearby)
Business services
  • 11 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available Paying

Hotel location

Novotel Zurich Airport Messe

Lindbergh-Platz 1
8152 glattpark
switzerland

Tel: +41448299000

Fax: (+41)44/8299999

Check-in from 14h00

Check out up to 12h00

  • BUS 781 AIRPORT-MESSE-OERLIKON :  MODE-CENTER TMC

  • TRAM :  10 Lindberghplatz

  • ZURICH :  10 Lindbergh-Platz

  • By plane

    BASEL At 45km / 27.96 miles

  • By plane

    GENEVA At 250km / 155.36 miles

  • By plane

    MULHOUSE At 45km / 27.96 miles

  • By plane

    ZURICH At 4km / 2.49 miles - Shuttle free

  • By car

    OPFIKON-GLATTBRUGG At 1.5km / 0.93 miles

  • By car

    SEEBACH-GLATTBRUGG At 2km / 1.24 miles

  • By car

    ZURICH-OERLIKON-MESSE At 2km / 1.24 miles

  • By train

    GLATTBRUGG At 0.5km / 0.31 miles

  • By train

    OPFIKON At 0.5km / 0.31 miles

GPS :47.425942, 8.559362

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

GOURMETBAR

Enjoy a break and let our friendly GourmetBar team spoil you. You can look forward to a balanced selection of regional and international dishes, which are regularly adapted to the current season.

Non contractual photo

GOURMETBAR BY NOVOTEL

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 320

  • Maximum capacity: 320 people

  • Maximum banquet capacity: 184 people

Find out more

Our guest reviews for
Novotel Zurich Airport Messe

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

6,013 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,400 reviews

Convient for a short stay

TripAdvisor rating 4.0/5

ShadowUZ 28/07/2021 TripAdvisor review

It was good for our one night stay with a very good service from the Reception (particularly, during check in) and the bar. The fridge was not very cold in our room. Zoo was 15 minutes drive from the hotel. The room was a bit outdated, but was OK for our one night stay. The hotel has underground parking (chf28/night) and above ground (not covered) parking (chf20/night).

Excellent location. Good value for money.

TripAdvisor rating 4.0/5

Cruiser00785549548 26/07/2021 TripAdvisor review

Rooms are good for a family of 4. Great location, tram station just one minute away from hotel. Very clean and comfortable. Personnel is very helpful and friendly. Coop supermarket in walking distance.

Good choice for a business trip to Zurich

TripAdvisor rating 4.0/5

PGB72 Business - 26/07/2021 TripAdvisor review

First trip after covid, a good experience. Although the usual services may not be working full yet, the staff and the location were very good, and the city of Zurich also is exciting after such a difficult period we have all endured.

good rate, good location, wonderful staff, hotel very dated and not cared for

Customer review rating 3.5/5

A B. Families - 21/07/2021 Confirmed reviews ALL

Hotel was chosen 1. for location and 2. for rate, we have stayed there several times over the years. I don’t know if this hotel will be closed soon but it sure felt like it. Room was in a state of neglectedness, drawer broken, light broken, pull out bed mattress very uncomfortable due to age I suppose. Hotel felt very empty. Staff was absolutely wonderful as we always felt during our stays.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Zurich Airport Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar

Well located

Customer review rating 3.5/5

Alex V. S. Solo - 19/07/2021 Confirmed reviews ALL

Staff is Okay in reception area. Cleaning staff did not knock on door before opening it. Could have been an embarrassment for me.

Customer review rating 3.5/5

X Couples - 11/11/2020 Confirmed reviews ALL

Brief overnight stay for an early morning flight. Very helpful reception staff, who arranged for a set transfer to the airport at 04:45.

Dear Mr. N., We appreciate your comments regarding your stay at the Novotel Zurich Airport Messe. It is always a pleasure to receive positive feedback. I will share your comments with Ms. Schmid. I am sure that this feedback will serve as an encouragement to her. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noelia Justo Blanco Front office supervisor

Zurich layover

Customer review rating 4.0/5

Sergios Couples - 11/11/2020 Confirmed reviews ALL

Nice stay, overall as expected.

Dear Mr. T. TRIANTAFYLLOU, We really appreciate your comments regarding your stay at the Novotel Zurich Airport Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noelia Justo Blanco Front office supervisor

Nice stay

Customer review rating 4.5/5

Renaud Business - 21/09/2020 Confirmed reviews ALL

Short stay, friendly staff.

Dear Mr. G., We really appreciate your comments regarding your stay at the Novotel Zurich Airport Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. In regards your invoice, I am deeply sorry for the delay caused, I have already sent it to your e-mail address. Please let me know if you do not receive it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noelia Justo Blanco Front office supervisor

A AMELIORER

Customer review rating 3.0/5

L. X. Families - 24/08/2020 Confirmed reviews ALL

PERSONNEL ATTENTIF

Cher Monsieur Xavier, Je suis sincèrement désolé d'apprendre que votre séjour dans notre hôtel a été une source de déception pour vous. Chez Novotel Zurich Airport Messe, nous nous efforçons d'offrir à chaque client un service haut de gamme ; vos commentaires revêtent donc une grande importance pour nous. Soyez assuré que nous prenons les mesures appropriées pour résoudre le problème et éviter qu'il ne se reproduise. sentiments les meilleurs. Muhammad Kashif Gulzar

Well located but everything in the hotel is very old...

Customer review rating 2.5/5

Carole C. Families - 24/08/2020 Confirmed reviews ALL

Staff is nice but the hotel needs some tlc... the floor in the bathroom was coming unglued... the toilet was very old and did not work properly...the elevators are horrible... etc ...

Dear Mrs. C., Thank you for taking the time to tell us about your experience at the Novotel Zurich Airport Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I can imagine you see quite a few places during your work travels. Our hotel is already scheduled in the coming years for a full product renewal so keep checking for any updates. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. At Your Service Muhammad Kashif Gulzar

Everything went ok

Customer review rating 4.0/5

Manuel W. Couples - 23/08/2020 Confirmed reviews ALL

The room was clean, the position is great, staff was polite. Nothing fancy but exactly as expected so I'm quite satisfied

Dear Mr. W., Thank you for the great review of our hotel! We really appreciate your feedback and receiving such a nice and positive compliment is a great reward for the whole team. We have reached one of our highest goals, when you had a home-feeling and I am glad to hear that. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. At Your service Muhammad Kashif Gulzar

Easy to get to from the airport

Customer review rating 3.0/5

A.b. Families - 21/08/2020 Confirmed reviews ALL

The hotel is a bit outdated, old carpet throughout, our shower wasn’t working, and all the Covid rulers didn’t help either. I wouldn’t spend my holidays there but for one night in between flights it was okay.

Dear Ms. B., Thank you for taking the time to tell us about your experience at the Novotel Zurich Airport Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I can imagine you see quite a few places during your work travels. Our hotel is already scheduled in the coming years for a full product renewal so keep checking for any updates. Please rest assured that now that the subject with the service quality was clarified I’ll have an in-depth review with my team to make sure that all sources for our failure are identified and every step necessary will be taken in order to prevent such or similar incidents from happening again in the future We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. At Your Service Muhammad Kashif Gulzar

Well located

Customer review rating 5.0/5

Ssinha Families - 15/08/2020 Confirmed reviews ALL

Excellent, staff were friendly and break fast was good.

Dear Mr. S., WOW! Thank you for the great review of our hotel! We really appreciate your feedback and receiving such a nice and positive compliment is a great reward for the whole team. We have reached one of our highest goals, when you had a home-feeling and I am glad to hear that. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. At Your service Muhammad Kashif Gulzar

Good stay

Customer review rating 5.0/5

Theresa Families - 08/08/2020 Confirmed reviews ALL

We are so happy to stay in Novotel Zurich Messe. The hotel meet our satisfaction, the cleanliness, our breakfast, the service and all.. Highly recommended!

Dear Mrs.T. TORRES, We really appreciate your comments regarding your stay at the Novotel Zurich Airport Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noelia Justo Blanco Front office supervisor

default

Customer review rating 4.0/5

Anonymous Business - 07/08/2020 Confirmed reviews ALL

nothing special on the good or bad side, standard business stay

Dear Mr. K., We really appreciate your comments regarding your stay at the Novotel Zurich Airport Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noelia Justo Blanco Front office supervisor

This time poor experience

TripAdvisor rating 2.0/5

larsbO6378AW Business - 22/07/2020 TripAdvisor review

Regular guest in your hotel. Understand that corona requires different handling. But check-in was difficult, person barely spoke English / German. No (instant) coffee available. Shower cold in the morning on first day, has been fixed second days. Room was not made up again next day, no shower gel. Parking machine did not accept Amex so I had to go up again. Service desk agent at first day did not allow to book on room, he asked me to pay on the machine. Worked only next day. So overall this was really poor experience, not comparable to previous times.

Dear Guest, thank you very much for you loyalty and taking your time to share your experience with our hotel and the impressions about your last stay. Please be assured that I'll review your comments in all details with the team and that your input will serve us to continue to improve our performance for all our guest. Best regards, Markus Koller

Coming back from COVID

TripAdvisor rating 4.0/5

ggenovesi Business - 28/06/2020 TripAdvisor review

As usual nice people at the reception, at the restaurant, and with the breakfast service In the room. Only thing I believe is that the room service for breakfast cannot work well on the long term. If there is more than person is not working and is not nice at the end the breakfast like this. If I can suggest, I would go back to buffet but having someone on your side being the only one authorized to touch the food and prepare for guests on their demand. I saw that for example in Italy

Dear Guest, thank you very much for your loyalty even in these exceptional days. I fully agree that our a la carte room service breakfast offer has some limitations, especially when we will start to welcome more and more guests again. Therefore we are already working on some solutions for that which will bring back the full buffet breakfast experience while respecting all hygiene and sanitary precautions. Best regards, Markus Koller

Christmas shopping in Zurich

TripAdvisor rating 4.0/5

ernstkaufmann Friends getaway - 15/12/2019 TripAdvisor review

If you dont need to stay in down town of Zurich - this hotel is a good alternative choice. The tram line 10 brings you directly in to the heart of Zurich and line 12 to the Glatt Shopping Center - everything under one roof.... To me there is only one small point to mention....it looks like it is a crew hotel and the breakfast room is full of them - the arriving ones and the departing ones...most of them in their pyamas and flip flops straight from the bed - which looks a bit od to the other guests...but the hotel crew seems to know them all and accept them ...

Dear Guest, thank you very much for staying with us and providing your valued feedback. It is kind of true that we always appreciate it when our guest feel like home away from home while staying with us, but I have noted your comment and we will be more attentive in the future that certain standards are respected. Best regards, Markus Koller

Great stay

TripAdvisor rating 5.0/5

Kien-Tiong A Family - 13/12/2019 TripAdvisor review

The hotel is located 10mins away from the airport by the airport express bus TXL. There's table football at the play area at lobby which our kids can't get enough fun of. Rooms are clean and in tip top condition and staff are polite. Good memories before we leave Berlin.

Dear Guest, thank you so much for staying with us at Novotel Zurich Airport Messe and taking your time to review your experiences you've had while staying at our hotel. I'm very happy that you have fully enjoyed your stay and look forward to welcome you back again very soon. Best regards, Markus Koller

Excellent 3 night stay

TripAdvisor rating 4.0/5

teresaej26 Couples - 08/12/2019 TripAdvisor review

Warm welcome from friendly, helpful professional staff. Lovely varied buffet breakfast Clean bedroom and bathroom. The sauna was a nice feature, there was also a gym. Hotel suited us as on tram route from the airport, stop just outside hotel, and then took us to the railway station in the city. The Zurich card made it easy to explore.

Dear Guest, thank you so much for choosing our hotel and taking your time to review all the experiences you've had while staying at Novotel Zurich Airport Messe. I hope to have the opportunity to welcome you back again very soon. Best regards, Markus Koller

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