Novotel Zurich Airport Messe 4 stars

Customer review rating (ALL Rating) 3.9/5 597 reviews

Best price
guarantee
Novotel Zurich Airport Messe - Image 1
Novotel Zurich Airport Messe - Image 2
Novotel Zurich Airport Messe - Image 3
Novotel Zurich Airport Messe - Image 4
Lindbergh-Platz 1, 8152 GLATTPARK, Switzerland

Description

Hotel extras

  • Tram connection to the airport or Messe Zurich

  • Direct connection to the airport and the city center

  • Overnight stay for 2 children in parents' room included

  • Hotel sauna and fitness area with roof terrace

  • 24-hour room service included

Our accommodation(s)

Hotel location

Novotel Zurich Airport Messe

Lindbergh-Platz 1
8152 GLATTPARK
Switzerland

GPS:47.425942, 8.559362

Telephone
Fax +41 44 829 99 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

MOZAMI RESTAURANT

Take a break and indulge yourself in the GourmetBar at the Novotel Zurich Airport Messe. Enjoy a varied selection of regional and international dishes that regularly include seasonal ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  597 reviews

TripAdvisor Rating  3.6/5  1,515 reviews

Customer review rating 4.5/5

Michiel K. Business - Confirmed reviews ALL

I am very satisfied about the room and its facilities. The breakfast is very extensive and offers everything one could wish for. It is also replenished regularly.

Dear Mr K., Thank you very much for sharing your positive five star feedback! We are thrilled to know your stay at Novotel Zürich Airport Messe was comfortable. Our renovated rooms are designed to provide a modern and functional space, and we are glad you appreciated their features. We take pride in our breakfast offerings, ensuring a diverse selection to start your day energized. We would love to welcome you back on many more occasions. Best wishes, Monica Moya Amengual, Front office Manager

Customer review rating 0.5/5

Loic H. Business - Confirmed reviews ALL

Restaurant close at 22h, bar at 23h (no opportunity to eat something), no shuttle to the airport, bad service. Will never come again and seriously considering stopping Accor.

Dear Mr H., Thank you for taking the time to share your feedback. We are pleased to know that your arrival and check-in went smoothly and that the cleanliness of our facilities, as well as the attentiveness of our team, met your expectations. Your Platinum status is very important to us, and we are glad you felt recognized as a valued ALL member. Regarding your accommodation, we would like to clarify that, according to our system, you were upgraded upon arrival to one of our best rooms located on the 7th floor. We always do our utmost to offer upgrades whenever availability allows, especially to our loyal guests, and we are pleased to confirm that this was the case during your stay. Concerning our food and beverage offer, we would like to inform you that we provide a lunch service from Monday to Friday starting at 12:00 p.m. Our restaurant remains open until 9:45 p.m., and the bar is available for drinks until 11:00 p.m. Additionally, we have a vending machine with food and beverages accessible 24/7 for our guests’ convenience. On a positive note, we are delighted that you found our services to be good value and that your departure was smooth and hassle-free. We also hope that our central location and excellent tram connections contributed positively to your business trip. Thank you once again for sharing your feedback. We truly value your loyalty and hope to have the pleasure of welcoming you back in the future. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Monica Moya Amengual, Front office Manager

Customer review rating 4.5/5

Rajesh C. Families - Confirmed reviews ALL

Well located. Great staff. Good breakfast. Good size rooms. Good for families. Tram stop in front with easy access to main station.

Dear Mr C., Thank you very much for sharing your positive five star feedback! Pablo and the reception team appreciate your kind words. We regret the missed housekeeping but are glad it was quickly resolved. We’re happy the breakfast and tram access added to your stay. We look forward to welcoming you back soon. Best regards, Monica Moya Amengual, Front office Manager

Customer review rating 4.0/5

Louie S. Solo - Confirmed reviews ALL

Finally the reception area is finished and the bar! Just need more attention to detail on the repeat clients and their requests. Towels were not available upon check in due to an accident of the delivery but still I should have not asked twice for them to deliver to my room. I had to go the reception desk to pick it up late evening. Housekeeping should have made sure of this detail. Front staff were very friendly this time like the last time I stayed here. I think consistency is one of the key for people to come back at this location.

Dear Ms. S., Thank you for sharing your opinion after your recent stay. We are delighted you noticed the recent renovations to our reception and bar areas. Your recognition motivates us to keep enhancing our spaces for memorable moments. That said, we sincerely regret some aspects of your stay fell short. While delivery issues sometimes occur, we aim to resolve them promptly. We also take note of your comments about bathroom standards and service consistency, which help us maintain our high quality. Your praise for our front team’s friendliness truly inspires us. We value your Platinum loyalty and hope you enjoyed our convenient airport access during your travels. We look forward to welcoming you back for another memorable stay in the future. Warm regards, Florian Kretzschmar, General Manager

Customer review rating 2.5/5

Fayeq N. Families - Confirmed reviews ALL

Room was comfort, not quite happy with housekeeping and reception services.

Dear Mr Fayeq, Thank you for taking the time to review your stay. We are pleased to know your family found comfort in our thoughtfully designed rooms, which are equipped with modern amenities to ensure a relaxing stay. That said, we sincerely apologize that aspects of our service did not meet your expectations. Our team is available 24 hours to address any concerns during your stay, and we regret any inconvenience caused. We take your comments seriously and will reinforce our housekeeping protocols to maintain the high standards our guests deserve. We hope you will consider staying with us again in the future. Best regards, Florian Kretzschmar, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 529 reviews 8.9/10 Location
  • 799 reviews 5.9/10 Room
  • 729 reviews 7.1/10 Service
  • 18 reviews 7/10 WiFi
  • 395 reviews 4.7/10 Cleanliness
  • 304 reviews 4.7/10 Comfort
  • 226 reviews 6.7/10 Breakfast
  • 203 reviews 3.8/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Zurich