I stayed at this location for two nights and had a wonderful experience. The woman at the front desk was very attentive and went above and beyond to make sure my stay was a good one. I would definitely stay here again.

Happy with experience. Staff was attentive, although when I called reception one morning to ask to use the sauna I was told that it was closed due to covid, obviously untrue as the night reception person offered it the previous evening. Other than that it was okay.

The room is very affordable though it's a pity that the swimming pool wasn't open when we came. Breakfast was good and the pancake was a hit with my kids. There is no travel pass though unlike other hotels we stayed before.

Very ezy located hotal near tram Station and good staf caleen room

Everything was old and broken in the room ("Executive Room"). Totally overcharged. The overall facilities are not even on the level of an IBIS Hotel. Bar closes at 10pm in an airport hotel where travellers are likely to arrive late.

Easy to get from airport on tram. Very clean and ordered hotel.

Clean and good location

Run-down, worn

good quality. Unfortunate that bar was unavailable (COVID)

The airport was in close proximity. The shuttle bus was prompt and easy to to use. It was a little pricey considering the short distance. The staff was cordial. Our room felt old and well used. It was above the front entrance where guests congregate and smoke. The room had a cigarette smell. When we opened the window to cool the room and the smell of cigarette smoke drifted up to our room. We were to tired to change rooms and just wanted to go to bed as we had any early flight. As the evening moved on and the guests went to bed the air cleared. Perhaps moving the smoking area would help.

The elevators can’t fit a luggage cart and a person. No one offered to help. I have a cane, had six giant bags and 2 little kids, but no one even blinked. The room was fine, but offering one 45 cl bottle of water for three people is a little insulting.

Was nice, good value but I have to be honest did not appreciate being taken to task over not paying my city tax which I 100% did. Whoever emailed me was kind of rude inferring I didn’t pay my 2.50 Francs. Not what I needed at 4 AM as a result I will stay elsewhere my next few times through Zurich, it was very clean and a very comfortable bed though!!

It was good for our one night stay with a very good service from the Reception (particularly, during check in) and the bar. The fridge was not very cold in our room. Zoo was 15 minutes drive from the hotel. The room was a bit outdated, but was OK for our one night stay. The hotel has underground parking (chf28/night) and above ground (not covered) parking (chf20/night).

Rooms are good for a family of 4. Great location, tram station just one minute away from hotel. Very clean and comfortable. Personnel is very helpful and friendly. Coop supermarket in walking distance.

First trip after covid, a good experience. Although the usual services may not be working full yet, the staff and the location were very good, and the city of Zurich also is exciting after such a difficult period we have all endured.