Novotel Zurich Airport Messe 4 stars

Customer review rating (ALL Rating) 4.0/5 630 reviews

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Novotel Zurich Airport Messe - Image 1
Novotel Zurich Airport Messe - Image 2
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Lindbergh-Platz 1, 8152 GLATTPARK, Switzerland

Description

Hotel extras

  • Tram connection to the airport or Messe Zurich

  • Direct connection to the airport and the city center

  • Overnight stay for 2 children in parents' room included

  • Hotel sauna and fitness area with roof terrace

  • 24-hour room service included

Our accommodation(s)

Hotel location

Novotel Zurich Airport Messe

Lindbergh-Platz 1
8152 GLATTPARK
Switzerland

GPS:47.425942, 8.559362

Telephone
Fax +41 44 829 99 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

MOZAMI RESTAURANT

Mozami offers creative dishes that are perfect for sharing, from small appetizers to generous main courses. Fresh ingredients and careful preparation invite you to enjoy a meal together.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  630 reviews

Customer review rating 5.0/5

David N. Solo - Confirmed reviews ALL

Everything about this hotel is amazing. Location close to transport and supermarkets and parks, opening window for fresh air but when closed totally silent, the best reception staff that answered all my questions and helped with a Swiss Rail Pass. Would totally recommend.

Dear Mr N., Please accept our sincere thanks for this kind feedback. We are thrilled you had such a wonderful stay with us. Our team takes pride in helping guests make the most of their Swiss travels, whether through local tips or assistance with passes. The combination of convenient transport links and peaceful rooms with effective soundproofing reflects our commitment to both accessibility and comfort. It’s fantastic to hear our app made your booking seamless, and we value your loyalty as a Platinum member. We also wanted to follow up on the ’No Clean for 100 points’ program you participated in, and we will be sending a separate email today to confirm the points are well credited, sorry for that! We look forward to welcoming you back. Best wishes, Florian Kretzschmar, General Manager

Customer review rating 2.0/5

Shruti G. Families - Confirmed reviews ALL

The facilities did not match booking. The morning staff was not able to handle room assignments and taxi booking. The room has cobwebs.

Dear Madam Shruti G. We appreciate that you took the time to review your recent stay. We sincerely apologize that your experience fell short in some areas. Our team strives to ensure smooth arrivals and accurate room assignments, and we regret the logistical challenges you faced during check-in. Your feedback about the morning team’s coordination has been shared . We also take note of your comments about room conditions and have escalated this to our housekeeping supervisor for deeper investigation. For future stays, we encourage guests to contact our 24-hour reception directly for swift resolution of any room-related concerns. We hope we can provide you with an improved stay in the future. Kind regards, Monica Moya Amengual, Front office Manager

Customer review rating 1.0/5

Hans H. Business - Confirmed reviews ALL

As a business traveller, there’s nothing left for you here. The management has struck a deal with – overseas – travel agencies since several years now. In the mornings, it’s chaos at breakfast, with no seats left and many items no longer available. The restaurant has specialised in tapas, with the exception of a burger and a pork cutlet… In short, this ‘business’ hotel is no longer worthy of the Novotel name.

Dear Mr H., Thank you for taking the time to review your stay. We appreciate your recognition of our straightforward booking process through the Accor ALL app, which we designed to ensure efficiency for our guests. However, we sincerely apologize that your experience fell short in some areas. While our breakfast buffet aims to provide diverse options during peak hours, we regret any inconvenience caused by availability fluctuations. Our restaurant’s seasonal menu focuses on curated international dishes, though we understand the importance of varied choices for business travelers. As a valued loyalty member, your feedback about the overall alignment with your expectations is particularly important, and we will review these observations closely. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Monica Moya Amengual, Front office Manager

Customer review rating 5.0/5

Heinrich F. Business - Confirmed reviews ALL

Perfect stay

Dear Mr F., Thank you very much for sharing your positive five star feedback! We are delighted your business stay met all expectations. As a valued Limitless member, your satisfaction reinforces our commitment to exceptional service standards. We look forward to welcoming you back in the future. All the best, Monica Moya Amengual, Front office Manager

Customer review rating 3.5/5

Wai L. K. Couples - Confirmed reviews ALL

Room was comfortable but the room service was quite late, think about 4pm. We were back from our day trip out already and was resting. Breakfast was average.

Dear Mr K., Thank you for your feedback. We are delighted to hear that you found your room comfortable during your stay with us. That said, we sincerely regret the delays in our service delivery and the shortcomings in your dining experience. Your observations about breakfast variety and dietary options have been shared with our culinary team for review. Nonetheless, we are grateful for your positive overall assessment and your loyalty as a Silver member of our ALL Accor program. Our proximity to tram connections remains a key advantage for guests exploring Zurich’s attractions. We look forward to welcoming you back. Best regards, Monica Moya Amengual, Front office Manager

Other web-users rate our hotel

  • 559 reviews 8.9/10 Location
  • 818 reviews 5.8/10 Room
  • 746 reviews 6.5/10 Service
  • 22 reviews 6.5/10 WiFi
  • 404 reviews 4.9/10 Cleanliness
  • 310 reviews 4.8/10 Comfort
  • 244 reviews 5.5/10 Breakfast
  • 230 reviews 6.5/10 Vibe

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