Novotel Zurich Airport Messe 4 stars

Customer review rating (ALL Rating) 3.6/5 793 reviews

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Novotel Zurich Airport Messe - Image 1
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Lindbergh-Platz 1, 8152 GLATTPARK, Switzerland

Description

Hotel extras

  • Great location next to the airport, with a tram stop outside

  • All-day dining concept and a beautiful summer terrace

  • Stylish and contemporary rooms with all the modern amenities

  • Hotel sauna and fitness area with roof terrace

  • Fitness room with a sauna for complete relaxation

Our accommodation(s)

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Hotel location

Novotel Zurich Airport Messe

Lindbergh-Platz 1
8152 GLATTPARK
Switzerland

GPS:47.425942, 8.559362

Telephone
Fax +41 44 829 99 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

GOURMETBAR

Take a break and indulge yourself in the GourmetBar at the Novotel Zurich Airport Messe. Enjoy a varied selection of regional and international dishes that regularly include seasonal ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.6/5  793 reviews

TripAdvisor Rating  3.6/5  1,501 reviews

Customer review rating 1.5/5

Alexander N. Business - Confirmed reviews ALL

Dear Mr. N., Thank you for taking the time to share your detailed feedback about your recent stay with us. We are pleased that you appreciated our newly renovated rooms with their contemporary design and modern amenities. Our renovation project aims to enhance the comfort of all our guests. We are sorry that your stay did not fully meet your expectations. Our hotel is currently undergoing renovation works, and detailed information about the schedule can be found on our official website. The temporary relocation of our restaurant services has led to an adjusted menu selection. Your suggestions about lighter dining options and a smaller breakfast package have been noted. Regarding the technical matters you experienced, our maintenance team works diligently to ensure all room amenities function properly. Nonetheless, we truly value your interaction with our Front Office Manager, who demonstrated our commitment to guest satisfaction. Our location remains convenient for business travelers, with excellent transport connections to both the airport and city center. We look forward to welcoming you back in August, when we will have the opportunity to provide you with a more comfortable experience. Best regards, Florian Kretzschmar, General Manager

Customer review rating 3.0/5

Lukasz M. Business - Confirmed reviews ALL

Dear Mr. M., We are grateful for your feedback. Your remarks regarding our team, the check-in and check-out processes, and the overall accommodation are very much appreciated. We are also pleased that our efforts in sustainable development and maintaining cleanliness met your expectations during your stay. However, we recognize your concerns connected to the ongoing renovation, limited workspace in the privilege room, and the availability of amenities. The current refurbishment aims to enhance our facilities, and detailed updates are available on our website. While certain offerings are temporarily reduced, our staff remains at your service to assist throughout your visit. We have also taken note of your observations about the breakfast variety and the tidiness of the breakfast area, which reflect individual experiences. Finally, we appreciate your acknowledgment of the location and other positive aspects of our hotel. We understand that connectivity speed is crucial for business travelers, and we continue to monitor and improve our internet services to better support our guests’ requirements. We hope that you will allow us the opportunity to welcome you back in future. Best regards, Florian Kretzschmar, General Manager

Customer review rating 1.5/5

Ban C. C. Business - Confirmed reviews ALL

Dear Mr. C. C., Thank you for sharing your feedback with us. We are sorry that your stay did not fully meet your expectations. Our team takes cleanliness seriously, and daily housekeeping is a standard part of our service to ensure a comfortable environment. Regarding the television, we regret the inconvenience and have shared your feedback with our technical team to prevent future occurrences. Please feel welcome to reach out to our team directly during your next stay, as we are committed to addressing any concerns promptly. We hope to welcome you back for a more seamless experience in the future. Best regards, Florian Kretzschmar, General Manager

Customer review rating 1.5/5

Robin C. Couples - Confirmed reviews ALL

Dear Mr. C., Thank you for taking the time to share your detailed feedback about your recent stay with us. We are delighted that you found our accommodations comfortable and appreciated the attentive service provided by our team members. We apologize that your stay did not fully meet your expectations. Our restaurant currently operates with modified hours due to renovation works, detailed information about which can be found on our official website. We have temporary dining arrangements in place to ensure our guests’ comfort during this period. Finally, we are pleased that you enjoyed our high-speed internet connectivity, smooth arrival experience and departure process. We look forward to welcoming you back once our enhancements are complete for a more satisfying experience. Best regards, Florian Kretzschmar, General Manager

Customer review rating 5.0/5

Stacey M. Families - Confirmed reviews ALL

Dear Ms. M., We are grateful for your feedback. It is rewarding to learn that your overall experience met your expectations during your time with us. Your kind remarks about the booking process, the cleanliness, comfort, and spaciousness of your room are highly appreciated. Our team aims to provide a welcoming and relaxing environment, and we are pleased this was reflected in your stay. However, the situation regarding early check-in is unusual and we recognize your concerns. While early arrivals are welcomed when rooms are available, this service is not guaranteed and not officially offered through the booking platform to avoid misunderstandings. Our team remains on hand to assist with any arrival queries to help make guests comfortable as early as possible. Finally, we are glad the location of our hotel, positioned conveniently between Zurich Airport and the Hallenstadion, was beneficial for your visit. We appreciate your understanding that ongoing renovation works did not affect your comfort and we invite guests to find detailed renovation information on our website. We look forward to seeing you again. Best wishes, Florian Kretzschmar, General Manager

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Other web-users rate our hotel

  • 559 reviews 8.7/10 Location
  • 851 reviews 4.9/10 Room
  • 711 reviews 7.4/10 Service
  • 22 reviews 7.7/10 WiFi
  • 436 reviews 3.2/10 Cleanliness
  • 332 reviews 4.5/10 Comfort
  • 273 reviews 4.3/10 Vibe
  • 238 reviews 5.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.