Mövenpick Zurich Airport 4 stars

Customer review rating (ALL Rating) 3.9/5 1,350 reviews

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Description

Hotel extras

  • ALLSAFE and Green Globe Platinum certified hotel

  • Only 5 minutes from the Zurich airport

  • Restaurants, bar and summer terrace

  • Multifunctional meeting rooms

  • Free airport shuttle and 200 parking spaces (at a fee)

Our accommodation(s)

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Hotel location

Mövenpick Zurich Airport

Mittelholzerstrasse 8
8152 ZUERICH-GLATTBRUGG
Switzerland

GPS:47.43932, 8.568669

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE CHALET

Le Chalet restaurant offers a wide selection of international dishes and seasonal variations. In the summer months, you can enjoy your meal on the large summer terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  1,350 reviews

TripAdvisor Rating  4.0/5  2,478 reviews

Short Stay Near the Airport

TripAdvisor rating 3.0/5

deanosaur89 TripAdvisor review

The hotel is conveniently located close to the Zurich Airport and has free and frequent shuttle service to the departures area at the airport that goes every 20 minutes. The beds are comfy and the room is well stocked with free bottled water, tea/coffee station with a few options and a mini fridge. The shower was nice with good pressure but has the combined hair/body wash gel in a dispenser so you may want to consider bringing your own bath products. The linens were clean and soft but there were some crumbs left on the chair that made us feel it wasn't as clean as we thought it should be at the hotel. They did provide one small chocolate for the two of us in a small Swiss flag package but we feel they should have two. The rooms at this hotel run a bit warm even in November and with the window open and it wasn't as restful a sleep as we would like to get before a flight. The lighting in the room is all provided by lamps and we felt it was odd that the left side of the bed had a switch to control the lamp outlet on the right side of the bed. We felt the lamp should have its own control near it and I did unplug it before I went to bed because we didn't discover the wall switch until the next morning and simply unplugged it. That plug in is also difficult to access and I had difficulty getting lights on in the room in the morning because I also unplugged the desk lamp for the tea kettle and did not know where the floor lamp switch was. Check in went quite smooth and the front desk staff were friendly - They offered to set up an Accor membership account and offered two free welcome drinks to us. The hotel has a bar in the lobby area, offers breakfast for an additional fee and has a small convenience store behind the front desk where you can get snacks or Movenpick ice cream. Check out was quick as well and we were able to get on to the free shuttle bus easily but it is first come first serve so it might be worth going a bit early if you're in a hurry. We got to the airport a little late to return our car rental and it was a bit tricky getting to the hotel. We went to the hotel shuttle area and could not find the shuttle that went to the Movenpick despite asking a few drivers. It is about a 10 minute drive from the airport itself so we asked a taxi driver and they offered to do the ride for 30 CHF which was insane considering Uber can do it for 15 CHF. The tram was the best option and took us from Banhof to Banhof Balsberg station for 2.8 CHF each and it was a short walk to the hotel entrance.

Dear Guest, Thanks for your review about our hotel. We are delighted that you enjoyed the comfort of our beds, the room amenities, and our convenient location near Zurich Airport. It is great to hear that you found the shuttle service efficient and our staff welcoming during your check-in, enhancing your overall experience. We also appreciate your positive remarks on the additional amenities like the convenience store and the welcome drinks offered. However, we regret to hear of your concerns regarding the cleanliness of the room and the crumbs found on the chair. We understand how important a pristine environment is for our guests, and we apologize for any lapse in our housekeeping standards. Regarding the temperature in the room, while our air conditioning is individually controlled, we recognize that preferences vary, and we are sorry to hear that it affected the quality of your rest. We also take note of your feedback on the room lighting and will consider how we might improve the accessibility of light switches for our guests' convenience. Nonetheless, we are pleased that you appreciated the service from our front desk and found the check-out process to be prompt. The location of our hotel not only provides easy access to the airport but also a variety of dining options and a relaxing bar to unwind before your travels. We are proud to offer facilities that cater to the needs of both business and leisure travelers, and we hope that the positive aspects of your stay will encourage you to return. We are hoping to welcome you back in the future. All the best. Bastian Mantey, General Manager

A hot hotel with good business links close to Zurich Airport

TripAdvisor rating 3.0/5

AndyWalkerBrum TripAdvisor review

The rooms in this hotel are too hot. The air conditioning and the staff seem to be able to have no effect on that. It was almost too hot to sleep at all, although the beds themselves are very comfortable. The windows do open somewhat but not enough to make a difference. They must be wasting a fortune in energy heating the place so much and it seems to be an ongoing problem based on previous rooms. On the other hand it is very well situated close (less than 5 minutes) to Bahnhof Balsberg where you can get both the tram and the S-bahn to the centre of Zurich or the airport (it's only one stop and 2 minutes to the airport). The family discount of 50% for a second room if your family is big enough to need one is very welcome.

Dear Walker, Thank you for taking the time to share your review. We are delighted that you appreciated the comfort of our beds and found our family discount beneficial. Our hotel strives to provide a welcoming and comfortable environment for all our guests, and it is heartening to know that these aspects contributed positively to your stay. However, we regret to hear that the temperature in the rooms was not to your satisfaction. Our rooms are equipped with individually controlled air conditioning and we also have extra fans available upon request to ensure our guests' comfort. We are sorry to learn that these measures did not suffice during your visit. Additionally, while our windows are designed to partially open for safety reasons, we understand that this may have impacted your experience. Finally, it is great that you loved our convenient location, which is indeed less than 5 minutes from Bahnhof Balsberg for easy access to Zurich city center and the airport. We are glad that this added value to your stay with us. We hope we will have the opportunity to see you again in the future. Best regards, Bastian Mantey, General Manager

Good room condition.

Customer review rating 3.5/5

Andy C. Solo - Confirmed reviews ALL

Nice room with all facilities, spacious area. Free Airport Shuttle bus service which is convenience to travellers.

Dear Andy, Thank you for taking the time to share your review. We are delighted that you enjoyed the spacious area and the amenities provided in our rooms. It is pleasuresome to know that our complimentary airport shuttle service added convenience to your travels, ensuring a smooth connection between the hotel and Zurich Airport. However, we understand the importance of being able to access your room before the standard check-in time, especially after long journeys. While our official check-in time is 3 PM, we strive to accommodate early arrivals whenever possible. We appreciate your suggestion of confirming early check-in availability online and will consider how we might enhance our communication in this area. Finally, we are pleased that you appreciated the overall condition of your room, which is designed to provide a relaxing atmosphere for our guests. Our focus on offering generous spaces and essential in-room amenities is part of our dedication to ensuring a comfortable stay. We hope we will have the opportunity to see you again in the future. Best regards, Bastian Mantey, General Manager

Customer review rating 4.0/5

Vilas B. Business - Confirmed reviews ALL

It was a comfortable stay. Room was clean and amenities were good. Staff was friendly and helpful at the time of check in.

Dear Vilas, Thank you for taking the time to share your review. We are delighted that you enjoyed the comfort of your stay, the cleanliness of your room, and our amenities. It is great to hear that our team provided you with a friendly and helpful experience at check-in, ensuring your visit started smoothly. We hope we will have the opportunity to see you again in the future. Best regards, Bastian Mantey, General Manager

Exactly what we needed

Customer review rating 5.0/5

Amir S. Families - Confirmed reviews ALL

We came for just one night before we had to our way. The staff was very warm and welcoming and we were given any assistance needed.

Dear Amir, Thank you very much for this kind review of your recent stay. We are thrilled to hear that your stay at Mövenpick Hotel Zurich Airport was exactly what you needed. We are delighted that you found our staff warm and welcoming, and that they provided all the necessary assistance during your short stay. Our team is dedicated to offering supportive and friendly service to ensure that every guest feels at home, and it's rewarding to know that we've succeeded in making your visit pleasant. We look forward to seeing you again soon. Best regards, Bastian Mantey, General Manager

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