Mövenpick Zurich Airport 4 stars

Short overnight stay before an early morning flight

The Hotel needs renovation, the room is old and it really looks a bit run down. I didn't have that feeling of a comfortable hotel room but was wondering whether it's safe to touch anything there. The bathroom has some areas where mold is appearing and the bathtub already had this old looking yellow discoloration and didn't look very inviting anymore. Room Service was terrible! I wanted to order in room dining, I called room service several times without anybody picking up the phone. Then I called the front desk to ask for help but they just told me to keep trying in a few minutes. That's what I did, then someone actually picked up the phone but they didn't answer. It seemed that they just took the phone call and let the phone on the counter so it wouldn't ring anymore. I get it, it can get very busy... but a Hotel offering room service has to be prepared for that. After all we are the customers! I have always wanted to stay at a Mövenpick hotel because somehow I thought of Mövenpick as an outstanding brand. Unfortunately after this experience I know that it is just mediocre and I won't repeat that again. It might be a bit harsh but I really expected more from such a famous brand.

Pretty good.

Great

Efficient checking in, lovely staff, room was clean, fresh and comfortable. Very nice hotel and lovely food in the restaurant and all staff, in the bar, reception and restaurant were, without exception, pleasant and couteous.

It is always a good one. The rooms are clean, the restaurant opened late, the breakfast is one of my favorite anywhere i go and well worth the price when there is no room and breakfast offered. This time I lost a neck pillow in the shuttle on my way to SFO and the reception staff kept it for my return after I called. The stay and park package is very attractive.

Three college roommates skiing in Saas-Fee/Zermatt after a 45 year hiatus.

Disappointed that at 0445 we had luke warm showers before beginning our trip...no hot water! A feeble excuse given by reception was that an airline crew had their wake up call at 0520 and would shower at the same time.this was feeble as we attempted to shower much earlier and the crew was a small one and any decent hotel should cope with this. This detracted from what would otherwise been a higher score

All perfect apart from gym that is very old and not really usable

We canceled this reservation (unrefunded) We did not stay at this hotel.

We choose this location to take an early flight from zurich. Very convenient with the shuttle and location. Rooms were big, beds and bath was clean. However the air conditioning was horribly full of dust, giving a bad feeling about hygiene overall. curtains and windows were also not so clean.

Stayed here for a girls trip to Zurich! It’s close to transport, clean and has helpful staff! We enjoyed our stay and would stay again!

I had stayed at Mövenpick before and I experienced a really nice stay as usual. Friendly staff at the front desk, clean and cost room, excellent breakfast.

I had to do a one night stopover, in Zurich, on way home to Canada. I'm delighted that I chose your hotel. Very enjoyable short stay.

The bathtub showed severe corrosion on the tub itself. Unusual to have such sloppy maintenance in Switzerland and certainly in a perceived quality brand like Mövenpick. I have stayed here before and it was spotless before. On the upside, the shuttle was very reliable and the drivers very nice and personable.