Mövenpick Zurich Airport 4 stars
Customer review rating (ALL Rating) 4.2/5 858 reviews
Mövenpick Zurich Airport
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Int. airport 1 - full name
2 km / 1.24 mi 5 min drive
Int. airport 1 - IATA code
2 km / 1.24 mi 5 min drive
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The menu offers a wide selection of international dishes and seasonal variations. Weekly lunches and set-menus add variety to the offer. Get seduced by our famous Sunday brunch buffet.
From May to September it is worth visiting our summer terrace, where you will be indulged in a range of authentic dishes from our Barbecue Smoker, Mövenpick classics and summer dishes.
The Mövenpick Hotel Zürich-Airport has 333 rooms and spacious Suites. Here you can choose between Classic, Superior, Premium, Sleep or family rooms. There is also a spacious suite. Facilities include soundproofed windows, free WiFi, individually controlled air conditioning, LED TV, mini-bar and tea and coffee making facilities.
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Our guest reviews
100% genuine reviews from our guestsFind out more
Terrible, dirty and unfriendly staff
TripAdvisor rating 1.0/5
Roving01157812142 TripAdvisor review
I am completely shocked at the state of this hotel. I used to come here many years ago and remember it as a nice Hotel with a very good Restaurant (it was always packed). I stayed at the hotel for 1 night and I can honestly say, I will never stay here again. While the hotel might have deserved the 4 stars MANY, MANY years ago, it certainly doesn't deserve them anymore. 1) The rooms are entirely outdated and dirty. The walls are banged up and it seems like the Hotel has never been renovated since its opening. The bathroom floor was covered with black hair, so was the shower and the shower was moldy. There was still a hairpin on the sink from the prior occupant. 2) The food at the restaurant tasted like it came out of a carton and was just warmed up. For the quality, it was way overpriced. 3) the service at the Restaurant was basically non-existent. We were directed to a table that still had dirty cutlery and napkins on it. The waiter replaced the cutlery but didn't change the "food-stained" napkins until I asked him to. 4) I had paid for my room prior to my arrival through the Accor website. I even received an email that my room is paid for and my balance to pay at the Hotel was 0.00CHF. Upon check-out I was asked to pay the full balance for room and meals. When I informed her that I had pre-paid the room, the lady kept insisting that this was not true until I showed her the email confirmation. She called upon her manager, which basically shrugged and said she will look into it. There was no "I am sorry for the inconvenience" or anything. Very rude staff overall.
Dear Raving01157812142 Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Bastian Mantey General Manager
I would not return ...better/cheaper options in airport area.
TripAdvisor rating 3.0/5
dwld26 TripAdvisor review
Had to spend 2nights here for a biz conference. I'm used of staying in Zurich airport area but this one my 1st stay at Moevenpick. Honestly speaking this is not worth the value ! Staff not very professional at front desk, electronic key system to access the door "out of age" means not working well at all (several peple went up to the room and then back at front desk to recharge the cards...very boring) ....TV channels set up in a non logical way. Their shuttle to airport is not operating full day...which forces you to use taxi or public transport in case you need to go at airport "outside" their standard hours. Some good points though....Nespresso machine in room, good WIFI, very clea and comfortable room, great breakfast and quite location. Also a small fridge. Public transport a few minutes walk away.
Very expensive hotel for such low quality
Customer review rating 1.5/5
M Business - Confirmed reviews ALL
First night I paid Euro 300,= for a classic room. Now, I can tell you, it was really classic, and the room really needed some renovation. On top, the breakfast (Euro 33,=!!) wasn't included for Euro 300,=. Second night I paid Euro 250. Third night Euro 162,=. So, the first night I paid nearly double with respect to the last night. Why? Clear, because it was very busy in the hotel at the first night. I don't mind to pay double, but then make sure your rooms are modern equipped according 2022 standards and not according 19….
Dear Marc W., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Zürich Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bastian Mantey General Manager
the best for my needs
Customer review rating 4.5/5
Erich Friends - Confirmed reviews ALL
correct, friendly, value price ok
Dear Erich E., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Zürich Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bastian Mantey General Manager
V average hotel
TripAdvisor rating 2.0/5
andysG2152YG Business - TripAdvisor review
Rude receptionist and wrong food delivered to room,when call to complain nobody answers other than the main reception like and the lady is hopeless,my advice is to book the Hilton hotel which is a stone throw away and much better than this place
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price