Mövenpick Zurich Airport 4 stars

Customer review rating (ALL Rating) 3.8/5 1,512 reviews

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Mövenpick Zurich Airport - Image 1
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Mittelholzerstrasse 8, 8152 ZUERICH-GLATTBRUGG, Switzerland

Description

Hotel extras

  • ALLSAFE and Green Globe Platinum certified hotel

  • Only 5 minutes from the Zurich airport

  • Restaurants, bar and summer terrace

  • Multifunctional meeting rooms

  • Free airport shuttle and 200 parking spaces (at a fee)

Our accommodation(s)

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Hotel location

Mövenpick Zurich Airport

Mittelholzerstrasse 8
8152 ZUERICH-GLATTBRUGG
Switzerland

GPS:47.43932, 8.568669

Telephone
Fax +41 44 808 88 77

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE CHALET

Le Chalet restaurant offers a wide selection of international dishes and seasonal variations. In the summer months, you can enjoy your meal on the large summer terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  1,512 reviews

TripAdvisor Rating  4.0/5  2,525 reviews

Customer review rating 0.5/5

Amirova Z. Business - Confirmed reviews ALL

Very disappointed! Service is definitely not at the best - mattress and pillows have seen better times for sure, carpets are super old and smelly, bathroom in a very poor state and needs proper cleaning and limescale removal There wasn’t even a bottle of water in my room - the least you can offer your guests Never staying at the hotel ever again

Dear Z., Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience fell short of expectations in some areas. Our team takes maintenance standards seriously and regrets any shortcomings you encountered with room amenities. Regarding your comments about bathroom conditions, we’ve reinforced our cleaning protocols to prevent limescale buildup. While our carpets follow a fixed design scheme, we acknowledge your observations about wear patterns in high-traffic areas. Please know we always aim to provide attentive service through our multilingual staff available 24/7 at reception. We certainly hope that we can welcome you back again. Best regards, Heinz Krähenbühl, General Manager

Good lobby area, staff untrained

TripAdvisor rating 4.0/5

ARJAV J TripAdvisor review

Good hotel, a lot of Indians stay here, rooms are a bit old fashioned and run down, but justifies the price, check in checkout staff is untrained and dont know about much things.

Dear Guest, Thanks for letting us know your opinion of your stay. We appreciate your kind words about our welcoming lobby space and are glad you found our pricing to reflect good value. However, we sincerely regret that some aspects of your experience fell short of expectations. Our team undergoes regular hospitality training, and we’re addressing your observations to improve service quality. Regarding room facilities, we continually update furnishings while maintaining our property's character. Nonetheless, we’re pleased your overall stay was satisfactory and hope you enjoyed convenient access to transportation links during your visit. It would be a pleasure to welcome you back on a future occasion. All the best, Heinz Krähenbühl, General Manager

Customer review rating 5.0/5

Ihab S. Couples - Confirmed reviews ALL

Bilal , the Front Office Manager was super nice. We enjoyed the the conversation with him upon arrival and Check-in.

Dear Ihab S., We thank you for your kind review. We’re delighted you enjoyed your stay at Mövenpick Hotel Zurich Airport. It’s wonderful to hear Bilal made such a positive impression during your arrival. Our team takes pride in delivering warm hospitality, and we’re thrilled this contributed to your comfortable experience. We would be delighted to welcome you back on another occasion. All the best. Heinz Krähenbühl, General Manager

Customer review rating 2.0/5

Clement K. Solo - Confirmed reviews ALL

Light was not working they had to come and replace the lamp in my room. The hotel was not clean at all.

Dear Clement, Thank you for taking the time to share your feedback. We appreciate you choosing to use your loyalty points during your stay with us. We sincerely apologize that your experience fell short in multiple areas. While we aim to maintain high standards, we acknowledge your comments about room conditions and service aspects. Our team is always available to address maintenance requests promptly during stays, and we regret any oversight in this process. The whole team hope to have the pleasure of seeing you again. Best wishes, Heinz Krähenbühl, General Manager

Customer review rating 0.5/5

Prashant S. V. Families - Confirmed reviews ALL

My stay at the Movenpick Hotel Zurich Airport was the worst and most unpleasant disgusting hotel experience of my life. I booked this so-called 4-star hotel trusting the “Movenpick” brand, expecting it to meet, if not exceed, Swiss standards. Unfortunately, I was extremely disappointed. At check-in, they charged a 100 CHF security deposit, which was never mentioned in the Accor ALL app during booking. The room provided was unhygienic and dirty. The bathroom toilet had not been flushed (Sorry, cannot put more details over here) - an utterly disgusting situation. To make matters worse, they had simply placed a cover to hide it, which we only discovered when attempting to use it. This clearly shows there were no proper cleanliness checks or quality controls in place. When I reported this to the hotel staff, they did change the room, but they didn’t even bother to apologize for the inconvenience caused.

Dear Prashant, Thank you for taking the time to share your feedback. Our team values your positive comments on your arrival and check-in, the accommodation, and the value you placed on your stay. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. We regret the shortcoming in hygiene you found in the bathroom and the overall room. Our team also notes your feedback regarding the recognition of your ALL Silver member status and your general comments about the loyalty programme. We recognize how important a warm welcome and careful housekeeping are to your peace of mind, especially as a loyal guest. We are taking your remarks seriously and will share them with the relevant teams. We hope that the cleanliness of the communal areas and the organization of your check-in helped make some moments more pleasant during your stay. We look forward to the chance to host you again for a more satisfying experience, Best wishes, Heinz Krähenbühl, General Manager

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Other web-users rate our hotel

  • 1,528 reviews 8.8/10 Location
  • 2,040 reviews 4.5/10 Room
  • 1,771 reviews 7.1/10 Service
  • 42 reviews 5.6/10 WiFi
  • 1,062 reviews 4.9/10 Comfort
  • 728 reviews 3.7/10 Cleanliness
  • 444 reviews 2.7/10 Vibe
  • 321 reviews 6.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.