Mövenpick Zurich Airport 4 stars

Customer review rating (ALL Rating) 4.0/5 1,399 reviews

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Mövenpick Zurich Airport - Image 1
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Mittelholzerstrasse 8, 8152 ZUERICH-GLATTBRUGG, Switzerland

Description

Hotel extras

  • ALLSAFE and Green Globe Platinum certified hotel

  • Only 5 minutes from the Zurich airport

  • Restaurants, bar and summer terrace

  • Multifunctional meeting rooms

  • Free airport shuttle and 200 parking spaces (at a fee)

Our accommodation(s)

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Hotel location

Mövenpick Zurich Airport

Mittelholzerstrasse 8
8152 ZUERICH-GLATTBRUGG
Switzerland

GPS:47.43932, 8.568669

Telephone
Fax +41 44 808 88 77

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE CHALET

Le Chalet restaurant offers a wide selection of international dishes and seasonal variations. In the summer months, you can enjoy your meal on the large summer terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,399 reviews

TripAdvisor Rating  4.0/5  2,447 reviews

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

We stayed at the Movenpick Zurich Airport before our early morning flight to the US. Everyone was very helpful, the food in the restaurant was really good and the shuttle was on time! thanks.

Dear Guest, We are glad to receive such a positive review! It is delightful to hear that our team's dedication to service excellence made a positive impact on your stay. We take pride in our restaurant's culinary offerings, and your commendation of the food quality is greatly appreciated. Moreover, we're glad to know that the punctuality and convenience of our complimentary airport shuttle contributed to a seamless travel experience for you. Should your travels bring you back to Zurich, we look forward to the opportunity to welcome you once more. We look forward to welcoming you back soon. Best regards, Bastian Mantey, General Manager

Friendly staff, 2 stars instead of 4

TripAdvisor rating 2.0/5

Bas v TripAdvisor review

This is advertised as a "4 star premium hotel". We weren't expecting a 2 star experience with outdated rooms which lacked air conditioning, not even air circulation. The staff was friendly and happy to assist, but they couldn't resolve the issues. We were given a mini fan by the janitor. We asked for another room, it was full. The next day we got another room but there it was the same. After moving to yet another room with the same issue, we gave up. Funny thing is: when you enter the lobby, everything is cool and smells nice. Nothing compared to the rooms where the guests actually are staying. The showers in the various rooms all had limescale and were leaking, so it seems structural.

Dear Sir, Thank you for taking the time to share your review. We are delighted to know that you found our staff amiable and ready to assist. Providing friendly and helpful service is a cornerstone of our hotel's ethos, and your positive remarks on this aspect are greatly appreciated. However, we were disheartened to hear that your stay did not meet the high standards we strive to uphold. While our rooms are designed with individual air conditioning controls, we regret that the air circulation did not align with your expectations. We aim to offer a tranquil environment for all our guests, and it is with regret that we note your experience with the room conditions. Regarding the shower facilities, we pride ourselves on our maintenance standards, and while the occurrences you've mentioned are not reflective of our norm, we are attentive to every detail shared by our guests. Please rest assured that comfort and satisfaction are our priorities, and we consistently work to maintain and improve upon our amenities. We take great pride in the ambiance of our lobby and are pleased that you enjoyed this aspect of your stay. It is our hope that the inviting atmosphere there provided you with a positive impression upon your arrival. In the future, we endeavor to extend this same level of care and attention throughout all areas of our establishment. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Bastian Mantey, General Manager

No AC. Over 30 degrees in room at night.

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Terrible night sleep, bad WiFi, shuttle takes 4 hour break. Two hours would be at least possible to organize on going early but 4 hour “break”. That’s not an airport hotel. What a total joke you are.

Very poor experience

Customer review rating 0.5/5

Daria F. Friends - Confirmed reviews ALL

The AC was not working in our room and the night manager did not help solve this issue. We could not sleep due to the heat. Will not book this hotel again or recommend to others.

No air conditioner made the stay very difficult even for a night.

TripAdvisor rating 2.0/5

Seaside09912887981 Families - TripAdvisor review

The rooms were outdated and lacked air conditioning, relying solely on air circulation, which made enduring the heat extremely challenging. Despite offering a hotel shuttle service, it was often at full capacity, resulting in lengthy wait times for the next available ride. While the staff were friendly and eager to assist, their options for resolving issues were limited.

Dear Guest, Thank you for this review about your recent stay. We regret to hear that the temperature control in your room did not meet your expectations. Our hotel is equipped with individually controlled air conditioning, and we also offer extra fans upon request to ensure our guests' comfort. While we understand that waiting for our complimentary airport shuttle service can be inconvenient at peak times, we strive to provide timely transportation and are continually reviewing our scheduling to better serve our guests. We appreciate your kind words about our staff. Our team is always eager to assist guests to the best of their abilities and provide a welcoming experience. Please rest assured that we take all feedback seriously as it helps us to improve our services. We hope you will return for an improved experience in the future. Kind regards, Bastian Mantey, General Manager

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Other web-users rate our hotel

  • 1,002 reviews 8.8/10 Location
  • 1,312 reviews 5.1/10 Room
  • 1,216 reviews 7.4/10 Service
  • 29 reviews 6.5/10 WiFi
  • 676 reviews 5.4/10 Comfort
  • 467 reviews 5.1/10 Cleanliness
  • 265 reviews 7.2/10 Breakfast
  • 265 reviews 3.6/10 Vibe

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