Everything was smooth

Super 👍

The room was nearly perfect, good equipped. The entrance to the shower very limited, let‘s say 40cm in with. Fat people don’t get in . Room 145

the staff was very cooperative and helpful and the summer drink did save us from dehydration !

A little bit out of the way of the main attractions but not far with public transport. Kitchen area is well equipped and very useful, especially for long stays. Room was very big and spacious as well, with a dining area and a television. Bathroom had plenty of room and was in a wet room style which made showering easier. Only one downside which is the lack of air-con during a heatwave, however this is advertised beforehand and they do have a fan so as long as you're not staying in your room all day during the summer months this shouldn't be a problem.

Good hotel but needs air conditioning in summer.

The hotel is easy to find, in a quiet neighborhood, and close to public transport - 5 minutes from the RER C and 15 minutes from the metro 7 station. It took 30-40 minutes to get from the hotel to the city centre and vice versa. The room was quiet, very clean and spacious, equipped with a comfortable bed, two small bedside tables, a TV, a large wardrobe, a small table, and three chairs. The small kitchen had a clean and functioning small fridge, stove, microwave, kettle, ans coffeemaker, as well as dishsoap and a sponge, sufficient dishes and cutlery. The bathroom was clean and spacious, just not ventilated. The water pressure was excellent, and soap and bodywash were provided. The website stated that the rooms have A/C, but upon arrival (before check-in) we were informed that the entire building has no A/C. Still, a fan was already provided in the room, which, along with leaving the window open at night (when there was a refreshing breeze), helped make the heat bearable for sleeping (we were there during a heatwave). The Wi-Fi was very good. The staff was very polite and accommodating.

No A/C. Plastic bathroom. Too basic

Well located, next to bus, rer

Good place and very silent. Location was good, we knew we were in Ivry city but we didnt know there were renovations of the train lines or strikes happening, so we had a bit of trouble with arranging our movements. But thats not the hotel fault. The only downside was that when we arrived, arpund 4,30 pm, the cleaning lady was still inside and we had to wait for her to finish (5 minutes, not a problem), but we were provided with half of a toilet roll for two people, and after 3 days (we stayed 4 days 3 nights) it was not enough. The reception was always busy and there was only one clerk available, and i had to wait more than 30 minutes to ask for a additional toilet paper roll because of the long queue of people checking in. One thing with the tiny room was the lack of plugs near the bed. Only one available next to one of the beds. The other plugs were one near the table/chairs and one next to entrance door but that was already occupied by the fan. The room doesnt have AC but only one stand fan. It was okay for the short stay, but during the heatwave of this year i can understand how it would have been uncomfortable. One kf the towel was a little bit dirty, but nontheless the hotel is a good accomodation if u want to explore the city and spend only sleeping in there.

The rooms were good except it was too hot inside and there was no air conditioning. Fans were provided but were not efficient.

Good and easy, with good facilities in the room. Good service at the reception. Had some trouble to connect to the internet, however, but solvable issue. One day, the breakfast facilities were not ready at the opening at 7am.

I would have given a higher score for a shorter stay but the failure to carry out any room service for 6 days is unacceptable.If the hotel had emptied bins, changed towels and swept floor just once would have been good. Hotel rule is to change once per week or guests pay for additional service. This means that I will not book more than 3 days at According in future. Better to have charged each booking a couple of extra Euros to cover better room service for the few staying more than a few days.

The staff was helpful and prompt to help. The room was also good for a few days stay for a couple or a single person.

Where do I even start… I booked this hotel because there was some kind of summer deal, and the price seemed quite reasonable. The reviews were not terrible either, so I thought, “Why not?” Looking back, I honestly wish I had spent a bit more and chosen somewhere else. We arrived quite late after dealing with flight issues, and I have to say the neighbourhood already felt a bit sketchy at night. Then we checked into the room — and it looked absolutely nothing like the photos online. There were stains on the walls, stains on the curtains that looked like they had never been washed, hair in the shower, dirt in the sink, and even stained bed sheets. It was awful. Imagine arriving exhausted after a long day of travelling and starting your holiday like that. Truly dreadful. Around midnight, I contacted the ALL Accor customer service, who initially seemed helpful and told me they would look into the situation and get back to me by email in the morning. Already having to deal with this at that hour was frustrating enough. The next morning came, and before going out to enjoy our day, we still had no update. I contacted them again, and they simply suggested speaking to reception directly. At that point, I made it clear that I was willing to pay for the one night we had already used, but wanted a refund for the remaining stay. Reception informed me this was not possible because I had booked a non-refundable rate. In my understanding, “non-refundable” means you cannot cancel before arrival and expect your money back — not that you are forced to stay despite serious cleanliness and quality issues. As customers, we pay for a service, and when that service is clearly not delivered as advertised, there should be some accountability. It honestly felt like they were hiding behind the policy simply to avoid losing money. I contacted ALL Accor again, but unfortunately no real solution was offered. To be fair, the receptionist herself was kind and polite. She said she could speak with a colleague arriving at noon, but by then we had already wasted enough precious holiday time dealing with the situation. In the end, we accepted a room change. The second room was slightly better, but many of the same issues remained. The hotel also seems to accommodate long-term residents, and overall the property feels extremely run-down. It desperately needs a deep clean and proper renovation. At the end of the day, nobody wants to sleep in a place that feels dirty, neglected, and uncomfortable — especially not at the start of a holiday.

Firstly, the room: a decent size (we booked a larger room at slightly increased price) and well equipped, with fridge, microwave, small hob and plenty of cutlery, saucepans, bowls, etc. The bath as well as shower was a real bonus! The bed is a decent size and my only criticism is that the bedsheet was a bit small for the bed. There was a small table with two chairs, ideal for breakfast. Secondly, the hotel as a whole: 24/7 reception and PIN code entry as a security measure. Receptionists were helpful and cheery. There's a small meeting area, with items, e.g. pod coffee makers, to borrow, and a football table. There is a shop in reception and free coffee & cold water. Finally, the surroundings: This is an area where local people live, not a tourist area. In my view, this is great, but you need to speak French! There are THREE bars on the circle by the hotel, the best one directly opposite, The Bear Café, which serves great food and drink at prices that you wouldn't get in a tourist area. There are 3 mini-supermarkets within 5 minutes' walk and a great patisserie, Les Delices d'Ivry. More supermarkets, bars and restaurants are about 10 minutes' walk away. The RER C station is 5-10 minutes' walk away and trains leave regularly for Paris centre, a journey of about 15 minutes, less than a shorter Métro ride from further in, although there is a Métro station about 20 minutes' from the hotel. The local area is safe and easy to navigate. All in all, a great place to stay, if you're visiting Paris!

We forgot a shoe bag during checkout when we called to the reception. After sometime, the reception denied of finding anything this is extremely disappointing. As we clearly remember the shoe bag was left in the room with one shoe pair and three flip-flop pairs. I’m not sure how to get it back.

was first time in the hotel. hotel is very good. next time im will back

We had 2 rooms, they were very good value for money, clean and comfortable. It was a little bit out of the centre of Paris which would normally have been fine but the local station was temporarily closed so getting in to the centre was slow on the bus, but I don't think this would normally be a problem.