Adagio Access Paris Maisons-Alfort Aparthotel

Customer review rating (ALL Rating) 3.9/5 799 reviews

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Description

Hotel extras

  • Close to the Bois de Vincennes

  • 200 m from the subway

  • Private indoor parking

  • Reception: Monday-Friday: 24 hrs Saturday-Sunday: Closed from noon to 2pm

Our accommodation(s)

Hotel location

Adagio Access Paris Maisons-Alfort Aparthotel

13 Rue Eugene Renault
94700 MAISONS ALFORT
France

GPS:48.815179, 2.418897

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  799 reviews

TripAdvisor Rating  3.0/5  356 reviews

Decent room good location poor cleaning

Customer review rating 3.0/5

Hari V. Families - Confirmed reviews ALL

Cleaning was non existent. Never cleaned once in 4 days. Good and safe location in Paris

Dear Hariharasudhan, Thank you for taking the time to share your review following your stay at the Aparthotel Adagio Access Paris Maisons-Alfort. We are happy to hear that you enjoyed the location and felt safe during your visit. We sincerely apologize for the lack of cleaning during your stay. As our cleaning service is scheduled weekly for longer stays, we understand how this may have affected your comfort and will ensure better communication regarding our cleaning policy for future guests. For shorter stays we also offer housekeeping services upon request, which we would be happy to arrange during your visit. Your feedback on the check-in experience and room readiness is highly valued, and we will work to improve these aspects to improve our guests' overall experience. We hope to welcome you again in the future and offer you an improved stay. Sincerely, Stéphanie WEILL-MOREY Directrice - General Manager Adagio Access Paris Maisons Alfort

Good stay

Customer review rating 2.0/5

E. K. Families - Confirmed reviews ALL

Friendly staff. But did not appreciate the cleaning service which was to be done every 7 days, no bedding changes, no bathroom cleaning etc you have to carry your bins outside by yourself etc . €140 deposit was taken from my account without me being noticed in advance. Well, despite the good location & the friendliness of the staff, I will not return !!!

Dear ELISE K., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Access Paris Maisons-Alfort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphanie WEILL-MOREY Directrice - General Manager Adagio Access Paris Maisons Alfort

Good location, noisy streets

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

The place is OK, the bedding could be better and made of natural fabric (always a PLUS)…way better than synthetic one for a better sleep. Pretty noisy street (traffic) , with windows closed. Lack of compost bin and recycling bin in the studio!

Dear Ms. D, Thank you for taking the time to share your detailed feedback about your recent stay. We’re glad you found our location convenient, but we’re sorry to hear that some aspects of your experience did not meet your expectations. We apologize for the noise from the street and understand how it might have impacted your comfort. We appreciate your suggestion regarding the bedding and the need for composting and recycling bins in the studio. We will certainly review these points to enhance our environmental practices and overall guest comfort. We also regret that we missed your wake-up call request and are addressing this with our team to ensure it doesn’t happen again. Your comments about room comfort and cleanliness are noted, and we will take steps to improve these areas. Regarding the Wi-Fi, we will look into the connection issues and explore ways to provide a faster and more reliable service. We also appreciate your feedback about the renovations and improvements needed within the hotel. Thank you once again for your constructive comments. We hope to have the opportunity to provide you with a better experience on your next visit. Best regards, Stéphanie WEILL-MOREY Directrice - General Manager Adagio Access Paris Maisons Alfort

Close enough to metro, decent stay.

Customer review rating 3.0/5

Constance M. Solo - Confirmed reviews ALL

The staff was kind and the hotel reasonably well located. The room was a bit noisy as I could hear neighbours at all times of day. The broken tiles at the entrance of the hotel were not particularly inviting. The corridor on the floor where my room was had a bad smell and felt a little bit subpar.

Dear Constance, Thank you for taking the time to share your feedback about your recent stay at Adagio Access Paris Maisons-Alfort. We’re pleased to hear that you found our staff kind and the hotel's location convenient. We apologize for the inconvenience you experienced with noise levels and the condition of the tiles and corridors. Your comments about the broken tiles and the smell in the corridor have been noted, and we will address these issues with our maintenance team to ensure improvements are made. We appreciate your feedback as it helps us enhance our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience. Best regards, Stéphanie WEILL-MOREY Directrice - General Manager Adagio Access Paris Maisons Alfort

Normal located

Customer review rating 0.5/5

Alvydas Couples - Confirmed reviews ALL

You have not refunded my deposit even two weeks after the trip.

Bonjour Monsieur K, Merci d'avoir pris le temps de partager vos retours concernant votre séjour au sein de notre aparthotel Adagio Access Paris Maisons-Alfort. Nous sommes sincèrement désolés d'apprendre que vous avez rencontré plusieurs désagréments lors de votre séjour. Concernant le dépôt de garantie, nous avons vérifié nos dossiers et constatons que l'empreinte bancaire a bien été relâchée. Il peut parfois y avoir un délai de traitement bancaire qui varie entre è et 30 jours selon les banques sur les conditions générales de la banque sur le délai de déblocage. Nous prenons également bonne note de vos remarques concernant les bénéfices liés au programme de fidélité ALL – Accor Live Limitless. Nous nous excusons pour toute confusion ou omission concernant ces avantages. Soyez assuré que nous allons revoir nos procédures pour garantir que tous nos membres reçoivent les prestations auxquelles ils ont droit. En ce qui concerne les problèmes de chauffage et de climatisation, ainsi que le nettoyage du logement, nous avons transmis vos observations à notre équipe de maintenance et de housekeeping afin d'améliorer nos services. Nous apprécions vos commentaires constructifs et nous nous excusons pour les désagréments rencontrés. Votre satisfaction est notre priorité, et nous espérons avoir l'opportunité de vous accueillir de nouveau dans de meilleures conditions. Cordialement, Stéphanie WEILL-MOREY Directrice - General Manager Adagio Access Paris Maisons Alfort

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Other web-users rate our hotel

  • 533 reviews 9/10 Location
  • 779 reviews 5.3/10 Room
  • 576 reviews 8/10 Service
  • 21 reviews 8.6/10 WiFi
  • 344 reviews 5.2/10 Cleanliness
  • 176 reviews 1.9/10 Vibe
  • 167 reviews 2.2/10 Amenities
  • 69 reviews 6/10 Breakfast

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