Adagio Access Paris Maisons-Alfort Aparthotel

Customer review rating (ALL Rating) 4.0/5 883 reviews

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13 Rue Eugene Renault, 94700 MAISONS ALFORT, France

Description

Hotel extras

  • Close to the Bois de Vincennes

  • 200 m from the subway

  • Private indoor parking

  • Reception: Monday-Friday: 24 hrs Saturday-Sunday: Closed from noon to 2pm

Our accommodation(s)

Hotel location

Adagio Access Paris Maisons-Alfort Aparthotel

13 Rue Eugene Renault
94700 MAISONS ALFORT
France

GPS:48.815179, 2.418897

Telephone
Fax +33 1 41 79 70 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

2 breakfasts

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  883 reviews

TripAdvisor Rating  3.0/5  367 reviews

Customer review rating 3.5/5

Meintasis V. Couples - Confirmed reviews ALL

The stay at the hotel was generally okay. The room cleanliness wasn’t the best, and housekeeping was provided only once a week. The breakfast had some options, though not many, and a few items (such as cheese) weren’t restocked consistently. On the positive side, the staff were very polite and genuinely helpful, which definitely improved the overall experience.

Bonjour Monsieur Meintasis, Merci d’avoir pris le temps de partager votre retour détaillé suite à votre séjour parmi nous. Nous sommes ravis de lire que vous avez trouvé votre séjour simple et confortable, et surtout que notre équipe, que vous décrivez comme très polie et réellement serviable, a contribué à améliorer votre expérience. Vos compliments leur seront transmis, c’est une belle reconnaissance de leur travail au quotidien. Nous sommes en revanche sincèrement désolés que la propreté de la chambre n’ait pas pleinement répondu à vos attentes. Dans notre aparthotel, le ménage est effectivement prévu une fois par semaine pour les séjours de moyenne et longue durée, mais nous pouvons organiser des nettoyages supplémentaires sur demande, en fonction de la formule réservée. N’hésitez pas à solliciter la réception lors d’un prochain séjour, nous nous adapterons au mieux à vos besoins. Concernant le petit-déjeuner, votre remarque sur le choix limité et le réassort de certains produits, comme le fromage, est très utile. Nous allons renforcer le suivi du buffet afin de garantir un réapprovisionnement plus régulier et une expérience plus fluide pour l’ensemble de nos clients. Nous espérons avoir le plaisir de vous accueillir de nouveau et de vous offrir un séjour encore plus abouti. Cordialement, Sliman - Chef de Réception

Customer review rating 3.0/5

Beatrice-diana-hilda B. Families - Confirmed reviews ALL

The hotel is located very close to metro and bus station, and some shops. The area is safe even at midnight.

Dear Beatrice-Diana-Hilda, Thank you very much for taking the time to share your experience with us. We’re delighted to read that you appreciated our location close to the metro and shops, as well as the safety of the area and the kindness of our team. We’re truly sorry for the inconvenience you experienced with the water temperature, lighting and heater instructions. Please know that our reception is available 24 hours a day, and our team would have been happy to help resolve these issues or offer a room change to ensure your comfort. Your feedback is invaluable and helps us improve the experience for all our guests. We hope to have the pleasure of welcoming you back for a smoother and more comfortable stay. Kind regards, Sliman - Front Office Manager

Customer review rating 2.0/5

Holly C. Solo - Confirmed reviews ALL

The Aparthotel was well located and cheap, and the front desk staff were lovely and helpful. However, the room looked absolutely NOTHING like the pictures I saw when booking, and had some quite significant issues (Room 311). First of all, it smelt extremely strongly of smoke. Secondly, the bed was a tiny single. The biggest issue by a mile, however, was the noise. I could hear almost every conversation of the people in the neighbouring studios, I could hear toilets flushing, doors slamming, everything. It could be the worst nights sleep I have ever had in a hotel.

Dear Holly, Thank you for taking the time to share your feedback. We are pleased that you appreciated our location and the friendliness of our front desk team. However, we are very sorry to hear about the issues you experienced in Room 311, including the strong smoke smell, the small bed, and the noise. This is not the standard we aim to provide, and we sincerely apologize for the inconvenience it caused during your stay. Please know that our reception team is available 24/7 to assist with any issues in the apartment, including the option to change rooms if necessary. Your comments have also been shared with our housekeeping and maintenance teams to address the room cleanliness, smoke management, and soundproofing improvements. We hope to have the opportunity to welcome you back in the future and provide a much more comfortable and restful experience. Warm regards, Sliman - Front Office Manager

Customer review rating 1.0/5

Mory D. Families - Confirmed reviews ALL

Earlier check-in paid but the room wasn't ready. My family and I spent 10 hours travelling and had to wait 2 hours in the lobby for the room to be ready. The bathroom was disgusting. The shower was broken and the hot water stopped working. The windows weren't well isolated so the windy nights turned out the be very cold and noisy with the wind coming through the window gaps.

Dear Mr. D., Thank you for taking the time to share your feedback following your recent stay with us. We are sincerely sorry to read that your experience did not meet your expectations. However, we would like to clarify a few points. You had purchased the early check-in option, which guarantees access to your apartment from 10:00 a.m. instead of 3:00 p.m. Although the apartment was ready around 11:30 a.m., we prioritized its preparation with our housekeeping team to ensure you could settle in as soon as possible. During your short wait, we offered complimentary hot drinks to make the time more pleasant, and as a commercial gesture, we fully refunded the €35 early check-in fee — even though the service had been partially fulfilled. At your arrival, I personally accompanied you to the apartment to show you how to use the trundle bed and where to find the extra bedding. I also invited you to contact reception at any time should you need assistance. Throughout your stay, I had the opportunity to speak with you and your family on several occasions to make sure everything was going well. Unfortunately, no issues were reported to us during this time; otherwise, our team would have immediately intervened to resolve them. We are genuinely sorry that your overall impression was not up to your expectations despite our efforts to ensure your comfort and satisfaction. Your comments are nonetheless very valuable and help us to continuously improve our service. Kind regards, Sliman - Front Office Manager

Customer review rating 3.0/5

Kevin O. Families - Confirmed reviews ALL

I was very pleased with the very helpful and friendly staff, excellent location and kitchenette. The bed was very uncomfortable and the duvet too warm, resulting in 3 nights of poor sleep.

Dear Mr. O., Thank you for sharing your feedback following your stay at Adagio Access Paris Maisons-Alfort. We are delighted that you appreciated the friendliness and helpfulness of our team, as well as the location and kitchenette. We are very sorry to hear that the mattress and duvet did not meet your expectations and affected your rest. Your comments regarding bedding comfort are very valuable and will be carefully reviewed to help us improve our guests’ experience. We hope to have the opportunity to welcome you back and provide an even more comfortable stay in the future. Kind regards, Sliman - Front Office Manager

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Other web-users rate our hotel

  • 640 reviews 9.2/10 Location
  • 862 reviews 5.4/10 Room
  • 652 reviews 8.7/10 Service
  • 18 reviews 5.2/10 WiFi
  • 360 reviews 5.9/10 Cleanliness
  • 184 reviews 2.4/10 Vibe
  • 176 reviews 2.6/10 Amenities
  • 79 reviews 6.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.