Mercure Maidstone Great Danes Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 698 reviews

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Description

Hotel extras

  • 30 minutes by car to Bluewater shopping centre

  • In-house bar & restaurant serving British classics

  • 26 acres of private landscaped gardens

  • Feel Good Health Club with gym, sauna and pool

Our accommodation(s)

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Hotel location

Mercure Maidstone Great Danes Hotel

Hollingbourne, Nr Maidstone
ME17 1RE MAIDSTONE
United Kingdom

GPS:51.258732, 0.616822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Bar & Brasserie

Come and sample traditional British and internationally inspired cuisine and a selection of fine wines to compliment your meal at The Bar & Brasserie. Enjoy a relaxed atmosphere whether you are sat in the bar area, or at your table.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  698 reviews

TripAdvisor Rating  3.6/5  2,082 reviews

Great stay

TripAdvisor rating 5.0/5

J8218WVcharlies TripAdvisor review

I have stayed here plenty in the past, had a great stay as usual. Poppy on the front desk was very helpful whenever I needed her.

Customer review rating 4.5/5

Matthew S. Couples - Confirmed reviews ALL

Good stay again. Stay at least three times a year.Alway book the same room 305. The safe in the room has not worked for the last year and a half. Have let reception know each time we have stayed.

Dear Mr S., Thank you for your continued patronage and for sharing your feedback. We are pleased to hear that you enjoy your stays with us. We acknowledge the issue with the safe in room 305 and appreciate your patience; your comments will be taken into consideration for future improvements. Kind regards, Poppy Guest Service Supervisor

Customer review rating 5.0/5

Wayne S. Couples - Confirmed reviews ALL

Great

Dear Mr S., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that our staff provided you with friendly and helpful service. Your kind words will be shared with the team, as they strive to ensure a memorable experience for all our guests. Kind regards, Poppy Guest Service Supervisor

A nice relaxing night away from the kids.

TripAdvisor rating 5.0/5

Wayne P TripAdvisor review

Me and my wife had a sunday to Monday stay for her birthday. (Using last year's buy a gift voucher.) Upon arrival we were greeted by Lisa. We informed her it was my wife's birthday weekend away. She very kindly upgraded our room. This room type included a nesspreso machine which is a small but nice touch.The hotel was in some loverly grounds, the restaurant food was very nice. The spa and gym facilities were ok. I have read some reviews about the swimming pool ceiling falling down. Well its not, it does require some attention but its deffently not falling down. The only issue with the spa is the saunas are in the differnt changing rooms. So men and woman separate. Which as a couple was quite annoying. However the jacuzzi was the hottest one I have been in at a spa. Which makes a nice change. Overall we enjoyed our stay, the reception and restaurant staff all very pleasant and most of all a very relaxing and clam atmosphere. All what you want when having a night away from the kids.

Dear Wayne, Thank you so much for taking the time to share such a lovely and detailed review. We’re delighted that you chose to spend your wife’s birthday with us, and even happier to hear that Lisa helped make the occasion a little more special with an upgrade — she will be thrilled to read your kind words. It’s great to know you enjoyed the beautiful grounds, restaurant food and the overall relaxing atmosphere. We’re also pleased the Nespresso machine and jacuzzi added to your experience. Thank you as well for your balanced feedback regarding the spa facilities. We appreciate your comments on the sauna layout and pool condition — this helps us continue improving the guest experience, and we can assure you that these areas are under review. Most importantly, we’re delighted that you both left feeling relaxed and well looked after — exactly what a birthday getaway should be. We hope to welcome you back again soon, whether for another celebration or just a well-deserved break. Warm Regards Nina D-Guest Service Manager

Customer review rating 5.0/5

Mandy N. Families - Confirmed reviews ALL

Good hotel. Pet friendly.

Dear Mandy, Thank you for your positive feedback. We are pleased to know that you found our hotel satisfactory and appreciated our pet-friendly policy. We look forward to welcoming you back in the future. Best regards, Guest Service Supervisor

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Other web-users rate our hotel

  • 560 reviews 9.4/10 Location
  • 1,536 reviews 5.5/10 Room
  • 1,747 reviews 8.7/10 Service
  • 15 reviews 8/10 WiFi
  • 723 reviews 9.1/10 Breakfast
  • 722 reviews 5.3/10 Comfort
  • 600 reviews 5.3/10 Amenities
  • 593 reviews 5.3/10 Cleanliness

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