Mercure Maidstone Great Danes Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 672 reviews

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Mercure Maidstone Great Danes Hotel - Image 1
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Mercure Maidstone Great Danes Hotel - Image 3
Mercure Maidstone Great Danes Hotel - Image 4
Hollingbourne, Nr Maidstone, ME17 1RE MAIDSTONE, United Kingdom

Description

Hotel extras

  • 30 minutes by car to Bluewater shopping centre

  • In-house bar & restaurant serving British classics

  • 26 acres of private landscaped gardens

  • Feel Good Health Club with gym, sauna and pool

Our accommodation(s)

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Hotel location

Mercure Maidstone Great Danes Hotel

Hollingbourne, Nr Maidstone
ME17 1RE MAIDSTONE
United Kingdom

GPS:51.258732, 0.616822

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Bar & Brasserie

Come and sample traditional British and internationally inspired cuisine and a selection of fine wines to compliment your meal at The Bar & Brasserie. Enjoy a relaxed atmosphere whether you are sat in the bar area, or at your table.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  672 reviews

TripAdvisor Rating  3.5/5  1,910 reviews

Not a 4 star!

TripAdvisor rating 3.0/5

RodMayall TripAdvisor review

I cannot understand how thus hotel is 4 star. Although the staff are friendly, the decore is dated and tired. Furniture changes can be seen by the old dents in the carpet. The restaurant is a joke! I have seen better selection at a road side café . Not worth the price, or 4 stars. 2 or 3 at a pinch.

Thank you, Nina, Steve, Tia & Poppy!

TripAdvisor rating 5.0/5

elliottr713 TripAdvisor review

I stayed at the Mercure Great Danes Hotel for over a month whilst i waited for my new house keys. I can honestly say, Nina, Steve, Tia & Poppy each went out of their way, above and beyond, on multiple occasions to try and make my stay as comfortable as possible, and they did exactly that. I am convinced my stay that was around a very stressful time would not of been the same if the above named individuals were not on the front desk. I am very grateful to you all and you all serve the hotel very proud. I’ll be popping in for a chat when passing. Keep it up!

Thank you for staying with us recently here at Mercure Maidstone Great Danes, it was lovely to host you Elliot for what ended up being an extended time period here whilst your new place was prepared.. Thank you also for your feedback, it is greatly appreciated. We are delighted that your stay was wonderful and that Nina, Tia, Poppy and myself made a great impression upon you and made your time here that little bit more special and memorable. You were an absolute pleasure to have in and around the hotel. We look forward to welcoming you back sometime in the future and in the meantime, all the very best for your new home. Kind regards, Steve W Guest Services Supervisor

A little disappointed

Customer review rating 3.0/5

Pete S. Friends - Confirmed reviews ALL

As Christmas party nights go this lacked any party atmosphere and the food was ok at best. It wasn’t the most expensive option so I guess we got what we paid for.

Dear Pete, Thank you for taking the time to share your feedback regarding your recent Christmas party at Mercure Maidstone Great Danes. We are truly sorry to hear that your experience fell short of your expectations. We strive to create a festive and enjoyable atmosphere for all our guests, and we are disappointed to learn that this was not the case on this occasion. We also appreciate your feedback regarding the food. We constantly review our menus and strive to improve the quality and presentation of our dishes. Your feedback is invaluable to us as we work to improve our offerings. We will carefully consider your comments and use them to enhance future Christmas party events. We sincerely hope that you will consider giving us another opportunity to provide you with a more enjoyable experience in the future. Yours Sincerely Nina Djemal Guest Service Manager

Close to Leeds Castle

Customer review rating 2.5/5

Debbar Couples - Confirmed reviews ALL

Disappointed with lack of housekeeping.

Dear Debbar, Thank you for bringing your experience to our attention. We sincerely apologize for any disappointment you may have experienced with the housekeeping services during your recent stay at [Hotel Name]. We strive to maintain the highest standards of cleanliness and guest satisfaction. We will investigate this matter thoroughly to understand what may have contributed to this lapse in service. We value your feedback and will use it to improve our housekeeping procedures and ensure a more enjoyable experience for all our guests. We appreciate you bringing this to our attention and hope that you will consider staying with us again in the future. Yours Sincerely Nina Djemal Guest service Manager

Credit Where Credit’s Due

TripAdvisor rating 5.0/5

Dogfriendlyinfo Families - TripAdvisor review

My first stay at The Great Danes was over 45 years ago and we have visited dozens of times since then. We have had parties, afternoon teas, we stayed over for Christmas Day one year and now I am attending a wake. Every time we have visited the Great Danes over the years we have had a great time. I have just finished my cooked breakfast and I can honestly say that of all the places I have stayed around the world, for me, it is absolutely the best. Thank you for keeping the place and the people so special.

Dear Guest, Thank you so much for your incredibly kind and heartwarming review! We are deeply touched to hear that The Great Danes has held such a special place in your heart for over 45 years. It is truly an honor to know that we have been a part of so many cherished memories, from joyous celebrations to more intimate occasions. We are thrilled that you continue to enjoy your experiences at The Great Danes, and we are particularly delighted to hear that you enjoyed your recent cooked breakfast. At The Great Danes, we strive to maintain the unique character and charm that has made us a beloved destination for so many years. We are committed to providing a warm and welcoming atmosphere for all our guests. Thank you again for your kind words and your continued support. We look forward to welcoming you back to The Great Danes in the future. Yours Sincerely Nina Djemal Guest Service Manager

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Other web-users rate our hotel

  • 471 reviews 9.2/10 Location
  • 1,395 reviews 5.8/10 Room
  • 1,469 reviews 8.5/10 Service
  • 19 reviews 4.1/10 WiFi
  • 668 reviews 8.8/10 Breakfast
  • 663 reviews 5.5/10 Comfort
  • 637 reviews 5.9/10 Food
  • 516 reviews 6.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.