Mercure Livingston Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 790 reviews

Mercure Livingston Hotel - Image 1
Mercure Livingston Hotel - Image 2
Mercure Livingston Hotel - Image 3
Mercure Livingston Hotel - Image 4

Description

Hotel extras

  • In-house restaurant serving international and British classics

  • Next to Livingston Designer Outlet (Scotland's largest designer outlet)

  • Edinburgh Airport and two rail stations nearby

  • Complimentary on-site parking for all guests

Our accommodation(s)

Classic bedroom with 2 single beds, flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults.

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • 2 pers. max
  • 15 m² / 161 sq ft
  • Bedding 2 x Single bed(s)

Classic family bedroom for 2 adults and 1 child with flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults and 1 child.

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk

Classic family bedroom for 2 adults and 2 children, flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults and 2 children.

Max. number of persons
4
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk

Classic bedroom with 3 single beds, flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 3 adults.

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Single bed(s) x3

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk

Upgraded bedroom with flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, newspaper, robe and slippers. Sleeps 2 adults.

  • Views:

    Courtyard View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk

Hotel location

Mercure Livingston Hotel

Almondview, Livingston
EH54 6QB EDINBURGH
United Kingdom

GPS:55.88556, -3.505529

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 120 rooms
  • 4 rooms for people with reduced mobility
  • 3 connecting rooms
  • 120 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

100% Non Smoking Property

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

7 Meeting rooms

Family

Services for children

  • Green area
  • On site

THE BRASSERIE

Non contractual photo

Other informations

Services

  • Free Wireless internet (WiFi)
  • Non Smoking Area

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • China UnionPay
  • Visa

The Brasserie offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. In a relaxed atmosphere for an enjoyable dining experience.

The bar offers a range of wines, beers, spirits and soft drinks. Our bar staff will ensure that you are looked after and enjoy your experience in our relaxed surroundings. Light meals are also available in the bar.

Breakfast is served from 06:30 - 09:30 Monday to Friday and from 07:30 - 10:00 on Saturday, Sunday and Bank Holidays.

Let the Mercure Livingston Hotel's idyllic pagoda be the romantic backdrop to your big day. The Almond Suite has its own dance floor and holds up to 120 guests for your reception and we have options for smaller parties too.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  790 reviews

Customer review rating 4.5/5

Julia M. Families - Confirmed reviews ALL

Dear Julia, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Williamson

Customer review rating 5.0/5

Amy S. Couples - Confirmed reviews ALL

Dear Amy, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Williamson

Customer review rating 2.5/5

Karen F. Families - Confirmed reviews ALL

Dear Karen, Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Livingston

Customer review rating 3.5/5

Cheryll H. Business - Confirmed reviews ALL

Dear Cheryll, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Livingston

Customer review rating 4.5/5

Jen S. Couples - Confirmed reviews ALL

Dear Jen, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Livingston

Dear Julia, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Williamson

Customer review rating 5.0/5

Amy S. Couples - Confirmed reviews ALL

Amazing stay , comfy home from home

Dear Amy, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Williamson

Customer review rating 2.5/5

Karen F. Families - Confirmed reviews ALL

Dinner excellent, breakfast poor eggs not cooked, croissants hard, bacon not good. Swipe card issues x3 times, carpets very poor condition, pubic hair on the toilet seat and around the bath. WiFi did not work in the bedroom.

Dear Karen, Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Livingston

Customer review rating 3.5/5

Cheryll H. Business - Confirmed reviews ALL

Quite noisy, room furniture old. Staff excellent Breakfast very good. Would recomend.

Dear Cheryll, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Livingston

Customer review rating 4.5/5

Jen S. Couples - Confirmed reviews ALL

Nicki (sorry if I misspelled) greeted us on reception and absolutely made what had been an awful day for us so much better. She was so welcoming and kind. The room was lovely and very comfortable. Noise travelled a lot from the hall but otherwise superb. We didn't get to see much, arrived quite late due to our car breaking down but from what we saw in the taxi looked like a lot very nearby! Would recommend and would stay again.

Dear Jen, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Livingston

Customer review rating 2.0/5

Oliver B. Business - Confirmed reviews ALL

Room dated, however bathroom nice. Food was mix and match, was served extremely raw chicken wings and given a sorry, as this was a work trip this could of ruined my week if I became ill. Staff mostly nice.

Dear Oliver, Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Livingston

Customer review rating 4.0/5

Anna T. Friends - Confirmed reviews ALL

some of the meals were not hot

Dear Anna, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Livingston

Customer review rating 2.0/5

Allison P. Couples - Confirmed reviews ALL

The shower in the bathroom wasn't working properly, the water was coming through the shower head and still pouring out of the bottom into the bath this was reported to reception, There was no Decaf teabags anywhere this should be put right for future stays again this was mentioned to Reception. Pillows and mattress were very firm no choices given for softer Pillows. Would be nice to have a small fridge in the room, this hotel does need an upgrade as very outdated bedrooms, creaky floorboards and gaps in the windows!

Dear Allison, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mercure Livingston

Customer review rating 2.5/5

Andrew B. Couples - Confirmed reviews ALL

The room was outdated and needed refreshing. The shower in particular needs upgraded and was heavily rusted and difficult to use. Unfortunately we would not stay again.

Dear Andrew , Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Livingston

Customer review rating 2.5/5

Alex J. Couples - Confirmed reviews ALL

Unfortunately the Livingston Mercury is jaded and in desperate need of a good spruce-up. Paint was chipped, carpets worn and damaged, and bulbs missing from lights. There was no power sockets or USB points near the bed which was annoying but nevertheless the room was clean and the bathroom well stocked with lovely toiletries. One thing that really stood out was the staff. Every one with whom we interacted was excellent and couldn’t do enough, especially Olivia who went out of her way to be helpful. We ate in the restaurant, the furniture of which was basic. The menu was short but the food was very well presented and was delicious (the other half didn’t much like the breakfast but I did).

Dear Alex, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mercure Livigston

Customer review rating 4.5/5

Brian R. Couples - Confirmed reviews ALL

We had a great stay and found the staff top class

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Livingston Hotel

Customer review rating 1.5/5

Lee K. Solo - Confirmed reviews ALL

No wi-if was available during my stay. The Breakfast was poor. Lon Sausages or Bacon available during my time in the dining room, even though it was quiet.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mercure Livingston Hotel

Customer review rating 5.0/5

Pauline B. Friends - Confirmed reviews ALL

As a group booking we have stayed with the hotel for 2 long weekends per year and had no hesitation in booking again for spring and autumn 2027

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and look forward to seeing you next time. Sincerely, Mercure Livingston Hotel

Customer review rating 3.5/5

Tom M. Business - Confirmed reviews ALL

It's a good location and a number of restaurants are within easy reach at the Livingston Centre. The staff are friendly and helpful. It's comfortable, though a little bit dated. Unfortunately, there are no power sockets near the bed.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Livingston Hotel

Customer review rating 5.0/5

Joanne R. Friends - Confirmed reviews ALL

The hotel was easy to find, well situated and very cosy.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Livingston Hotel

Customer review rating 5.0/5

Rebecca C. Couples - Confirmed reviews ALL

Good welcome on arrival helpful re question about area etc

Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Livingston Hotel

Customer review rating 4.5/5

V L. Families - Confirmed reviews ALL

the rooms are clean, beds are good, maybe Interior is outdated everything works. We even extended our stay. would come back for sure. Edinburg City 20 mins away.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Livingston Hotel

Customer review rating 4.5/5

Abigail B. Families - Confirmed reviews ALL

Almost excellent service at checking in, great room, very good hotel for a 1 night stopover, checking out could of been a bit better, bit more attentive.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel, I am sorry that you encountered a poor checkout, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Livingston Hotel

Customer review rating 4.0/5

Nancy B. Friends - Confirmed reviews ALL

A very comfortable stay. Only one lunch marred the experience - unsatisfactory sandwiches- too few and horrible white bread - one slice of bread per person!

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that lunch on one of the days did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and look forward to seeing you next time. Sincerely, Mercure Livingston Hotel

Customer review rating 5.0/5

Leslie G. Families - Confirmed reviews ALL

polite helpful staff

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Livingston Hotel

Other web-users rate our hotel

  • 643 reviews 9.5/10 Location
  • 1,141 reviews 6.1/10 Room
  • 1,380 reviews 9.1/10 Service
  • 122 reviews 1.8/10 WiFi
  • 541 reviews 6.8/10 Cleanliness
  • 453 reviews 8.1/10 Breakfast
  • 440 reviews 3.1/10 Vibe
  • 337 reviews 2.7/10 Amenities

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