Mercure York Fairfield Manor Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 852 reviews

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Description

Hotel extras

  • Free Onsite Parking

  • 9 Dedicated Meeting Rooms For Up To 120 Guests

  • Wedding Facilities Capable Of Accommodating 120 Guests

  • 18th Century Manor House With Original Features

  • 10-Minute Drive From York City Centre

Our accommodation(s)

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Hotel location

Mercure York Fairfield Manor Hotel

Shipton Road, York
YO30 1XW YORK
United Kingdom

GPS:53.994009, -1.131592

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FAIRFIELD BRASSERIE

Dine at Fairfield Brasserie. Choose from a collection of tasty dishes prepared using fresh ingredients grown in our own herb garden and locally sourced produce. To compliment your meal, choose from our selection of fine wines or a cocktail.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  852 reviews

TripAdvisor Rating  3.8/5  1,910 reviews

Certificate of excellence 2025

Unwelcoming staff

TripAdvisor rating 1.0/5

Passenger03090086234 TripAdvisor review

Very bsd experience cane with ny partner the room was dirty abd the foid was cold not wirth the money we paid ,the receptiinist think her name was laura wasnt very nice and snapped at my partner and not very wellcoming and wheb we walked away she was smirking not very professional for a middleage women to act,because of her we will not be returning im afraid or recomend

Customer review rating 3.5/5

Danny C. Business - Confirmed reviews ALL

Bed was very comfy and a good size. The shower took quite a while to bring hot water through but it was 17:00 so assume many others were also showering before their night out. I stood on a piece of broken glass that hadn't been cleaned up, luckily didn't get any cuts. Double glazing is pretty decent but can still hear the main road unfortunately

Dear Danny C., Thank you for your feedback regarding your recent stay. I am pleased to hear that you found the bed comfortable. However, I regret to learn about the broken glass and the delay in hot water. We take these matters seriously, and I will ensure that your feedback is relayed to the relevant teams for review. Additionally, I acknowledge your concerns regarding noise from the main road and appreciate your understanding. Thank you for sharing your experience, and we hope to welcome you back in the future. Best regards, Mercure York Fairfield Manor Hotel

Customer review rating 5.0/5

Sharon H. Couples - Confirmed reviews ALL

Close to the Park&Ride, and the short drive to the Designer outlet. Clean and comfortable. Good deals available on booking for food.

Dear Sharon H., Thank you for your kind feedback. We are pleased to hear that you found our location convenient and enjoyed the cleanliness and comfort of our accommodations. It is wonderful that you took advantage of our dining offers as well. We look forward to welcoming you back in the future. Best regards, Mercure York Fairfield Manor Hotel

Customer review rating 3.5/5

Sue H. Business - Confirmed reviews ALL

There was loud banging of doors at 4am - I can't think that this was another guest, so wondered if it was a staff related activity - it went on for ages. The breakfast is OK, but a bit bland and there is no indication of how you order vegetarian items. I am glad to see you are thinking about environmental responsibility in the rooms. Overall a comfortable and convenient stay.

Dear Sue H., Thank you for sharing your feedback regarding your recent stay. We regret to hear that the noise disturbance impacted your experience, as we strive to maintain a peaceful environment for all our guests. We appreciate your comments about the breakfast options and will take them into consideration for future improvements. It is encouraging to know that you noticed our commitment to environmental responsibility. We are pleased that your stay was comfortable and convenient overall. Thank you for your insights, and we hope to welcome you back in the future. Sincerely, Mercure York Fairfield Manor Hotel

Customer review rating 4.5/5

Bob A. Friends - Confirmed reviews ALL

Weekend away with friends, shopping and watching the snooker. Great meal in restaurant, attentive staff and comfortable spacious room, quiet as out of town.

Dear Bob A., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the value of your weekend getaway, the meal in our restaurant, and the comfort of your room. Your compliments about our attentive staff are greatly appreciated. Goodbye, Mercure York Fairfield Manor Hotel

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Other web-users rate our hotel

  • 743 reviews 9.2/10 Location
  • 1,700 reviews 6/10 Room
  • 1,679 reviews 9.1/10 Service
  • 40 reviews 4.6/10 WiFi
  • 767 reviews 8.4/10 Breakfast
  • 625 reviews 7.1/10 Cleanliness
  • 624 reviews 5.8/10 Vibe
  • 6 reviews 7.8/10 Pool

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