Description
Hotel extras
-
200-yards from a park and ride shuttle service
-
Fully-equipped gym at the Feel Good Health Club
-
Outdoor woodland dining pods
-
Wedding facilities capable of accommodating 200 guests
Our accommodation(s)
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Room
Compact room with one double bed
- 2 pers. max
- 13 m² / 139 sq ft
- Bedding 1 x Double bed(s)
Room
Classic room with 1 double bed
- 2 pers. max
- Bedding 1 x Double bed(s)
Room
Classic room with 2 single beds
- 2 pers. max
- Bedding 2 x Single bed(s)
Room
Classic family room for 2 adults and 1 child
- 3 pers. max
- Bedding 1 x Double bed(s) and 1 x Single bed(s)
Room
Classic family room for 2 adults and 2 children
- 4 pers. max
- Bedding 1 x Double bed(s) and 2 x Single bed(s)
Room
Privilege room with 1 double bed
- 2 pers. max
- Bedding 1 x Double bed(s)
Room
Classic accessible room with 1 double bed
- 2 pers. max
- Bedding 1 x Double bed(s)
- Accessible room
Suite
Superior suite with 1 double bed
- 2 pers. max
- Bedding 1 x Double bed(s)
Room
Classic accessible room with 1 double bed
- 2 pers. max
- Bedding 1 x Double bed(s)
- Accessible room
Hotel location
Mercure Chester Abbots Well Hotel
Whitchurch Road, Christleton
CH3 5QL CHESTER
United Kingdom
GPS:53.185516, -2.848045
Access and transport
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CHESTER
Railway station
Access: 3.38 km / 2.1 mi 7 min drive
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MINITURE RAILWAY
Tourist attraction
Access: 2.9 km / 1.8 mi 6 min drive
ROMAN AMPHITHEATRE
Tourist attraction
Access: 3.22 km / 2 mi 7 min drive
CHESTER CATHEDRAL
Art and Culture
Access: 3.22 km / 2 mi 10 min drive
CHESTER RACECOURSE
Racetrack
Access: 4.67 km / 2.9 mi 9 min drive
BLUEPLANET AQUARIUM
Aquarium
Access: 11.59 km / 7.2 mi 15 min drive
CHESTER ZOO
Tourist attraction
Access: 12.87 km / 8 mi 17 min drive
OULTON PARK CIRCUIT
Racetrack
Access: 20.92 km / 13 mi 25 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
THE BRASSERIE
The hotel's friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.
THE BAR
The Club bar offers a range of wines, beers, spirits and soft drinks with helpful and experienced bar staff to ensure that you have everything you need. Light meals are available in the bar allowing you to continue relaxing.
Breakfast
Start your morning with a choice of breakfasts in The Brasserie Restaurant from 07:00 - 10:00 Monday - Friday, from 07:30 - 11:00 Saturday and Sunday.
Pool
Fitness center
There's no need to let your fitness regime lapse just because you're away from home. Our onsite Feel Good Health Club features a heated indoor swimming pool and modern multi-gym to help you keep in shape.
Meetings & Events
- Number of Meeting Room
- 8
- Surface of the largest room
- 122 m² / 1313.196 sq ft
- Maximum seats capacity
- 100
- Maximum capacity for banquets
- 90
Weddings
Toast your big day with champagne in the romantic gardens. The Park Suite with bar and dance floor holds up to 220 guests. The suite converts into 2 rooms - Park View with chandeliers and mirrored walls; and Park Side, suitable for smaller parties.
Our guest reviews
Customer review rating 4.0/5
Antony S. Couples - Confirmed reviews ALL
Dear Guest, Thank you for your feedback! We are delighted to hear that you had a nice pre-Christmas break with us. We are pleased we could provide a relaxing start to your festive season. We look forward to welcoming you back to Mercure Chester Abbots Well Hotel soon! Kind regards, Mercure Chester Abbots Well Hotel Team
Customer review rating 5.0/5
David P. Couples - Confirmed reviews ALL
Dear Guest, Thank you so much for your truly wonderful review! We are thrilled to hear that you found the hotel perfectly situated on the edge of Chester city, making access easy, especially with the Park and Ride facility close by. Your high praise for our team is fantastic—we are delighted that the service was exceptional and that all staff were perfect. It is also great to know that you found your room comfortable and the restaurant food very good. We are pleased that you would not hesitate to return in the future. We certainly look forward to welcoming you back to Mercure Chester Abbots Well Hotel soon! Kind regards, Mercure Chester Abbots Well Hotel Team
Customer review rating 4.0/5
Susan B. Friends - Confirmed reviews ALL
Dear Guest, Thank you for providing such detailed feedback regarding your recent stay. We are pleased to hear that, despite the issues you encountered, your overall experience was positive and that you would stay again. Your willingness to return is the highest compliment we can receive. We are delighted that all the staff were helpful and polite throughout your stay. However, we sincerely apologize for the two major mechanical "hiccups" that caused inconvenience and concern: Door Handle Failure: We are very sorry that the door handle fell off on your first evening, requiring your friends to let you out. While we regret that a handyman was not immediately available and you declined the room change, this is a significant security and convenience issue. Collapsing Chair: We are extremely concerned that the chair in your room collapsed while your husband was sitting on it. This is a serious safety failure, and we regret any alarm or discomfort this caused. We have immediately placed both the door mechanism and the chair in question under urgent review by our maintenance team to prevent any recurrence. We also apologize for the disappointment caused by the limited choice of beers and unavailable food items due to delayed deliveries. We are reviewing our ordering and stock management processes to ensure a fully stocked bar and menu moving forward. Thank you again for your patience and for highlighting the dedication of our staff. We look forward to welcoming you back for a truly faultless stay next time. Kind regards, Mercure Chester Abbots Well Hotel Team
Customer review rating 4.0/5
Susan W. Friends - Confirmed reviews ALL
Dear Guest, Thank you for sharing your feedback following your very pleasant 3-night break with us! We are delighted to hear that you found the hotel well located and very comfortable. We are especially proud that you found the staff very friendly, and we will be sure to pass on your kind recognition to Parag. We have noted your valuable suggestion regarding the restaurant menu choices and the option to upgrade on the menu when staying on an inclusive package. This is excellent feedback that we will immediately discuss with our Food & Beverage Manager to see how we can offer greater flexibility and choice to our inclusive guests. Thank you for helping us make an excellent stay even better. We look forward to welcoming you back soon! Kind regards, Mercure Chester Abbots Well Hotel Team
Customer review rating 3.0/5
Anne T. Families - Confirmed reviews ALL
Dear Guest, Thank you for bringing these serious housekeeping issues to our attention. Please accept our sincerest apologies for the unacceptable lapses in service during your stay. We are extremely concerned to hear that: The bin had not been emptied upon your arrival. Your room was not cleaned on the second day of your stay. You were forced to collect basic amenities like coffee and milk from reception. These failures indicate a breakdown in our standard operating procedures, and we deeply regret the inconvenience and frustration this caused. We are addressing this immediately with our Head of Housekeeping to review staffing, training, and accountability to ensure all rooms are meticulously prepared before check-in and serviced daily thereafter. We apologize that we failed to provide the essential level of cleanliness and service you expect and deserve. Kind regards, Mercure Chester Abbots Well Hotel Tea
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