Mercure Manchester Piccadilly Hotel 4 stars

Name: Mercure Manchester Piccadilly | 4 Star Hotel - ALL
Address: Portland Street, MANCHESTER, M1 4PH, GB
Telephone: +441617511412
Rating: 3.6

Customer review rating (ALL Rating) 3.6/5 1,246 reviews

Best price
guarantee

Mercure Manchester Piccadilly Hotel - Image 1

Mercure Manchester Piccadilly Hotel - Image 2

Mercure Manchester Piccadilly Hotel - Image 3

Mercure Manchester Piccadilly Hotel - Image 4

37 37 photos

Portland Street, M1 4PH MANCHESTER, United Kingdom

See rates

Mercure Manchester Piccadilly Hotel

Hotel for travellers looking for local and authentic experiences

The 4-star Mercure Manchester Piccadilly Hotel enjoys a central location, nine miles from Manchester Airport and half a mile from Manchester Piccadilly station, with the Manchester Arena and nearby landmarks. Choose from 280 chic bedrooms. Please note: The hotel is currently undergoing phased refurbishment with minimal disruption. All other services continue as usual. Thank you, we look forward to welcoming you to our refreshed spaces!

Guests can enjoy a carefully prepared meal in The Brasserie, which offers panoramic city-views and internationally inspired dishes. The Brasserie is perfect for those looking to unwind before grabbing a cocktail at the bar. The ten fully-equipped meeting rooms can welcome large conference groups and our 800-capacity International Suite makes a grand wedding reception venue. Complete with a dancefloor and bar, this expansive space has all you need and more!

The hotel is half a mile from Manchester Piccadilly railway station (12 minutes walking distance or 5 minutes taxi ride) and the MEN Arena. Manchester Airport, 9 miles away. Hop on the tram to Old Trafford to watch Manchester United, or catch local City.

Welcome to the Mercure Manchester Piccadilly Hotel! Our team is dedicated to making your stay as comfortable and enjoyable as possible. Please let us know if you need anything during your visit. We hope you enjoy your time in Manchester.

Andrew Krawec, Hotel Management

Hotel extras

Wedding facilities capable of accommodating 800 guests
Walking distance to Manchester Picadilly Station
Within walking-distance of Manchester Arena
Nearby the famous Arndale shopping Centre

Our accommodation(s)

Room

Classic room with 1 double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Classic room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)

See availabilities

Room

Family Room

3 pers. max

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)

See availabilities

Room

Classic Double High Floor

2 pers. max

Bedding 1 x Double bed(s)
Views: City View or Panorama view

See availabilities

Room

Superior Double Room

3 pers. max
22 m² / 236 sq ft

Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)

See availabilities

Room

Privilege room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

See availabilities

Suite

Superior Suite with 1 Double Bed

2 pers. max

Bedding 1 x Double bed(s)

See availabilities

Hotel location

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
United Kingdom

GPS:53.479874, -2.237445

+44 161 751 1412

+44 161 388 0915

MANCHESTERPICADILLY

Railway station

Access: 800 m / 0.5 mi 5 min drive

BRIDGEWATER

Tourist attraction

Access: 970 m / 0.6 mi 5 min drive

OPERA HOUSE

Tourist attraction

Access: 1.45 km / 0.9 mi 9 min drive

URBIS EXHIBITION

Tourist attraction

Access: 1.61 km / 1 mi 7 min drive

MEN ARENA

Tourist attraction

Access: 1.61 km / 1 mi 6 min drive

CONVENTION CENTRE

Tourist attraction

Access: 1.93 km / 1.2 mi 7 min drive

MANCHESTER CITY FC

Tourist attraction

Access: 3.22 km / 2 mi 10 min drive

OLD TRAFFORD CRICKET

Tourist attraction

Access: 4.83 km / 3 mi 15 min drive

MANCHESTER UNITED FC

Tourist attraction

Access: 4.83 km / 3 mi 15 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

LEVEL 3 LOUNGE

LEVEL 3 Lounge offers a range of wines beers, spirits, cocktails, carefully selected gins and soft drinks. If a full meal feels like too much effort, light meals are available in the lounge allowing you to continue relaxing.

Breakfast

Non contractual photo

Start your morning with a choice of breakfasts in The Level 3 restaurant from 06:30 - 10:00 Monday to Friday and from 08:00 - 11:00 Saturday and Sunday.

Meetings & Events

Number of Meeting Room: 13
Surface of the largest room: 814 m² / 8761.815 sq ft
Maximum seats capacity: 800
Maximum capacity for banquets: 650

Find out more

Weddings

Dance the night away under sparkling chandeliers in our 800-capacity International Suite, bathed in daylight with a balcony, private reception room, terrace bar and dedicated smoking area. The Park Suite is perfect for more intimate gathering.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 3.6/5 1,246 reviews

Juan C. F. Families - 8/25/2026 Confirmed reviews ALL

Dear Juan Thank you for sharing your feedback. We are sorry to hear that your stay did not meet the standards you expected from a 4-star hotel. We take your comments regarding the condition and cleanliness of the property very seriously, and we regret that you did not feel comfortable during your visit. We are pleased that you found our location convenient for transportation, but we understand that this was not enough to make up for the other aspects of your experience. Your feedback has been shared with the relevant teams as we continue to work on improving the property and guest experience. We sincerely apologize for the disappointment and hope we may have the opportunity to provide you with a much better experience in the future. Kind Regards Guest Relations Nikki

Angela O. Families - 8/24/2026 Confirmed reviews ALL

Dear Angela Thank you so much for your wonderful feedback. We’re delighted to hear that all four rooms were clean and comfortable, with great air conditioning and comfortable beds. It’s also lovely to know you enjoyed the breakfast. We’re pleased that, despite the hotel being busy with a convention, your stay was not impacted and you were still able to enjoy a relaxing visit. We also appreciate your positive comments regarding the parking and its reasonable rate for a city-centre location. Thank you again for choosing to stay with us, and we hope to welcome you and your group back again soon! Kind Regards Guest Relations Nikki

Kevin D. Business - 8/23/2026 Confirmed reviews ALL

Unfortunately, my experience at Mercure Manchester Piccadilly fell short of what I would expect from the Accor/Mercure brand. There were several issues throughout my stay: * My Accor status was not acknowledged at check-in, which was disappointing given the benefits and recognition associated with the membership. * The room ran out of soap during my stay. This should have been picked up by housekeeping during servicing. * The room was not cleaned properly during the longer stay, with housekeeping standards falling below expectations. * The rooms are noticeably outdated and would benefit from significant refurbishment. * My interaction with the front desk supervisor was particularly disappointing. Their manner was unprofessional and did not reflect the level of customer service I would expect from someone in a supervisory position. * Restaurant staff were also unclear about what was included with the Accor welcome drink, resulting in unnecessary confusion. Individually, some of these issues could be overlooked, but collectively they point to problems with housekeeping standards, staff training, communication and overall guest experience. The property has potential, but management needs to address the condition of the rooms and ensure staff are properly trained on Accor benefits, policies and basic guest service. A more consistent and professional experience would make a significant difference.

Dear Kevin Thank you for taking the time to share such detailed feedback. We sincerely apologise that your stay did not reflect the standards you expected from Mercure or the Accor brand. We are particularly sorry that your Accor status was not properly recognised at check-in and that there was confusion regarding the welcome drink. We understand how disappointing this is for a valued member, and we will share your comments with the relevant teams to reinforce the importance of being familiar with Accor benefits and providing consistent information. We also apologise for the shortcomings you experienced with housekeeping, including the lack of soap and the standard of room cleaning. Your comments regarding the condition of the rooms and the need for refurbishment have also been noted and will be shared with our management team. We are especially concerned to hear about your interaction with the front desk supervisor. Professional, courteous and helpful service should be provided at every level, and we regret that this was not your experience. We appreciate your acknowledgement of the hotel's potential and your constructive feedback. Your comments regarding training, communication, housekeeping and the overall guest experience are valuable, and we will use them to identify areas where we need to improve. We sincerely regret that we fell short of your expectations and hope we can have the opportunity to provide you with a more consistent and positive experience in the future. Kind Regards Guest Relations Nikki

Peter W. Solo - 8/23/2026 Confirmed reviews ALL

Dear Peter Thank you for sharing your feedback. We sincerely apologise for the Wi-Fi issues you experienced during your stay. We understand how frustrating it must have been to have a connection in the corridor but not inside your room, especially after requesting a room change and finding that this did not resolve the problem. We appreciate you bringing this to our attention. Your comments have been shared with our team so that the issue can be investigated and improvements made. We are sorry that we were unable to provide a reliable connection during your stay and hope we can offer you a much better experience in the future. Kind Regards Guest Relations Nikki

Isabel N. Solo - 8/22/2026 Confirmed reviews ALL

Dear Isabel Thank you for your lovely feedback. We’re delighted to hear that you found your stay comfortable and convenient, especially while attending an event at the hotel. It’s wonderful to know that the room temperature was pleasant despite the hot weather. We hope to have the pleasure of welcoming you back again soon! Kind Regards Guest Relations Nikki

Web-users rating

Other web-users rate our hotel

1,997 reviews 9.4/10 Location
3,135 reviews 4.9/10 Room
5,608 reviews 9.2/10 Service
317 reviews 2.3/10 WiFi
1,450 reviews 8.9/10 Breakfast
1,263 reviews 4.2/10 Comfort
1,110 reviews 5.1/10 Cleanliness
1,068 reviews 9.3/10 Bar

115 reviews 9.2/10 Location
222 reviews 5/10 Room
183 reviews 8.8/10 Service
19 reviews 1.6/10 WiFi
96 reviews 8.6/10 Breakfast
90 reviews 4.2/10 Comfort
80 reviews 4.9/10 Cleanliness
42 reviews 4.5/10 Vibe

61 reviews 9.1/10 Location
196 reviews 4/10 Room
125 reviews 6.9/10 Service
44 reviews 1.5/10 WiFi
88 reviews 4.4/10 Comfort
74 reviews 4.7/10 Cleanliness
52 reviews 7.6/10 Breakfast
48 reviews 3.9/10 Amenities

64 reviews 9.3/10 Location
131 reviews 4.4/10 Room
113 reviews 7.1/10 Service
17 reviews 0.8/10 WiFi
57 reviews 3.9/10 Comfort
46 reviews 8.5/10 Breakfast
45 reviews 4.9/10 Cleanliness
28 reviews 4.7/10 Vibe

42 reviews 9.4/10 Location
84 reviews 5.9/10 Room
75 reviews 9.1/10 Service
15 reviews 2/10 WiFi
32 reviews 4.9/10 Comfort
29 reviews 9/10 Breakfast
24 reviews 5.5/10 Cleanliness
24 reviews 4.6/10 Amenities

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Manchester Piccadilly Hotel, check-in is from 03:00 PM and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Manchester Piccadilly Hotel regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.