Mercure Tunbridge Wells Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 967 reviews

Best price
guarantee
Mercure Tunbridge Wells Hotel - Image 1
Mercure Tunbridge Wells Hotel - Image 2
Mercure Tunbridge Wells Hotel - Image 3
Mercure Tunbridge Wells Hotel - Image 4
8 Tonbridge Road, Pembury, TN2 4QL TUNBRIDGE WELLS, United Kingdom

Description

Hotel extras

  • 8 fully-equipped meeting rooms for up to 130 guests

  • 18th Century Georgian oast house with original features

  • Nearby landmarks include Tunbridge Wells and Hever Castle

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

GPS:51.146079, 0.311925

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE MALLOWS

Non contractual photo

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  967 reviews

TripAdvisor Rating  3.5/5  1,651 reviews

Dear Tim and Tia Thank you for your excellent service today! Your professionalism, attention to detail, and friendly at

TripAdvisor rating 5.0/5

Labu B TripAdvisor review

Dear Tim and Tia Thank you for your excellent service today! Your professionalism, attention to detail, and friendly attitude made our dining experience truly enjoyable. We appreciate the effort you put into ensuring everything was perfect. It doesn’t go unnoticed! Wishing you a wonderful day, and we hope to see you again on our next visit. Best regards, “A Happy Customer”

Dear 661labub, Thank you for taking the time to leave such a thoughtful and heartfelt review. Tim and Tia will be delighted to know that their professionalism, attention to detail, and friendly service made your dining experience so enjoyable. Your kind words mean so much to our team, and it’s wonderful to hear their efforts didn’t go unnoticed. We’ll be sure to pass on your feedback to both Tim and Tia – it’s sure to brighten their day. We look forward to welcoming you back on your next visit and providing another memorable experience. Kind regards John Mitchell Operations Manager

Great place to stay.

TripAdvisor rating 5.0/5

Alan J TripAdvisor review

Have stayed quite a few times, standard of rooms is always very good, in our opinion otherwise we wouldn't stay . For us a good location for getting about this area. The staff are helpful and to us seem friendly and professional. Hope they keep the standard up.

Dear N8648PBalanj, Thank you so much for your kind words and for choosing to stay with us on multiple occasions. We’re delighted to know that our rooms and location continue to meet your expectations and provide a comfortable base for exploring the area. Our team takes pride in delivering friendly and professional service, and it’s wonderful to hear that this has been your experience each time. We truly value your loyalty and your encouragement to keep up our standards—we’ll certainly work hard to do just that! Looking forward to welcoming you back on your next visit. Kind regards John Mitchell Operations Manager

Can't wait to return

TripAdvisor rating 5.0/5

Darren T TripAdvisor review

Tia has been excellent behind the bar tonight been able to have a have a laugh and a joke and been a pleasure been a excellent night for business with the lads enjoying the service provided. Stayed for here a few times and it's always good. Will definitely come back.

Dear darrentZ3918CY, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed your evening and that Tia helped make it a memorable one. It’s great to know that her friendly service added to the night, and we’ll be sure to pass along your kind words. We’re delighted to have welcomed you back, and we’re grateful for your loyalty. Looking forward to seeing you again soon for more good times with us. Kind regards John Mitchell Operations Manager

Great night

Customer review rating 5.0/5

Chris Business - Confirmed reviews ALL

Travelling for work in a large panel van, hotel has a big car park with no space worries. Feedback from last stay was listened to and amazingly taken on board and dealt with

Dear Chris H., Thank you for your wonderful feedback. We’re so pleased to hear that our efforts to address your previous comments made a difference in your stay this time around. It’s fantastic to know that the upgraded room and adjustments met your expectations, and that our spacious car park suited your needs for traveling with a larger vehicle. We appreciate your continued trust in us and look forward to welcoming you back on your next visit to Mercure Tunbridge Wells. Safe travels Kind regards John Mitchell Operations Manager

Good stay, friendly staff

Customer review rating 5.0/5

Eman M. Business - Confirmed reviews ALL

Very pleased with the stay. The staff is very friendly and helpful

Dear Eman M., Thank you for sharing your kind feedback! We’re delighted to hear you had an enjoyable stay and found our team friendly and helpful. Mina, in particular, will be thrilled to know her professionalism and warm welcome made a difference in your experience. We’ll be sure to pass along your compliments to her and the entire team. We look forward to welcoming you back to Mercure Tunbridge Wells soon. Kind regards John Mitchell Operations Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 303 reviews 8.4/10 Location
  • 1,099 reviews 6/10 Room
  • 1,140 reviews 8.5/10 Service
  • 10 reviews 5.1/10 WiFi
  • 487 reviews 5.8/10 Cleanliness
  • 431 reviews 7.9/10 Breakfast
  • 285 reviews 4.6/10 Vibe
  • 252 reviews 4/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Tunbridge Wells

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.