Name: Mercure Tunbridge Wells | 4 Star Hotel - ALL
Address: 8 Tonbridge Road, Pembury, TUNBRIDGE WELLS, TN2 4QL, GB
Telephone: +441892628298
Rating: 4.2

Mercure Tunbridge Wells Hotel

Hotel for travellers looking for local and authentic experiences

The 4-star Tunbridge Wells hotel boasts 84 contemporary guest rooms inside a beautiful 18th century Georgian oast house. Set in a tranquil corner of Kent and conveniently located close to Tunbridge Wells, Hever Castle and the breath-taking Kent countryside, this hotel is ideal for business or leisure trips. After a busy day guests can relax in the impressive gardens or enjoy refreshments in the hotel bar.

The hotel boasts eight meeting rooms which can accommodate up to 130 guests, great for conferences and business events. The light, airy rooms can also be transformed into a beautiful wedding ceremony or reception venue. Guests are invited to dine in The Mallows restaurant, where they can enjoy an internationally inspired meal in a modern and relaxed environment. Those looking to wind down further can take a drink from the impressive selection in the Oast Bar.

The hotel is just 2 miles (3 km) from Highbrooms railway station and the centre of spa town Royal Tunbridge Wells. Hever Castle and the Kent countryside are yours to discover. We are accepting Christmas Dining & Party bookings! Get in touch to learn more.

Welcome to Mercure Tunbridge Wells! Our team is dedicated to making your stay as comfortable as possible. We hope you enjoy exploring all Tunbridge Wells and Kent have to offer. Please let us know if we can do anything to enhance your experience.

Umar Khattak, Hotel Management

Hotel extras

Built around an18th Century Georgian oast house with original features
8 fully-equipped meeting rooms for up to 130 guests
One of the most desirable event venues in Kent
Onsite car parking, subject to availability
Nearby landmarks include Tunbridge Wells and Hever Castle

Our accommodation(s)

Room

Classic room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

See availabilities

Room

Classic room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)

See availabilities

Room

Classic family room for 2 adults and 1 child

3 pers. max

Bedding 1 x Double bed(s) and 1 x Single bed(s)

See availabilities

Room

Privilege room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

See availabilities

Room

Superior room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

See availabilities

Room

Classic accessible room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)
Accessible room

See availabilities

Room

Classic accessible room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)
Accessible room

See availabilities

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Hotel location

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

GPS:51.146079, 0.311925

+44 1892 628298

+44 161 388 0915

HIGHBROMS STATION

Railway station

Access: 4.83 km / 3 mi 4 min drive

HOP FARM

Tourist attraction

Access: 4.83 km / 3 mi

HEVER CASTLE

Tourist attraction

Access: 14.48 km / 9 mi

LEEDS CASTLE

Tourist attraction

Access: 32.19 km / 20 mi

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Restaurant
Wheelchair accessible
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

THE MALLOWS

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The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

THE OAST BAR

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After a hard day what better to help you wind down than enjoying your favorite tipple in the comfortable surroundings in our friendly Oast Bar.

Breakfast

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Breakfast served 06:30 - 09:30 Monday to Friday, 07:00 - 10:00 Saturday and 07:30 - 10:30 Sunday

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 140 m² / 1506.946 sq ft
Maximum seats capacity: 180
Maximum capacity for banquets: 130

Find out more

Weddings

Tie the knot and celebrate your big day in the Georgian surroundings. Winner of 'Wedding Venue of the Year Kent' at the Global Wedding Awards 2021. Our oast house provides a photogenic backdrop, and our reception suite can take up to 120 guests.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5 706 reviews

Paul H. Couples - 6/7/2026 Confirmed reviews ALL

A comfortable large room with good shower. Wide variety of breakfast items

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Graham H. Couples - 6/6/2026 Confirmed reviews ALL

We are now approaching 80, and we come down from the Highlands periodically to visit family in Kent & Sussex. We use Mercure Tunbridge Wells as our base, mainly dining with family. This trip, we were welcomed by Steve on reception who was excellent. We had Room 117 which was clean and well maintained. The major negative was that the extractor fan in the non-window bathroom didn't work in the evenings, so 'personal odours' were trapped in the room, while it didn't work in the mornings until after 8.30am, too late to deal with us both having showers. We did report this 3 times but that was how it stayed. Breakfasts were fine, staff cheerful and the hotel as expected. We arrived back late each evening and parking was often challenging due to the large number of commercial vehicles taking up two spaces back to back or leaving no door-room, side to side. I would suggest allocating part of the park to vans leaving the rest to car users. This trip was 8 nights and we have 8 nights booked for August.

Dear Graham H., We very much appreciate your comments regarding your stay at the Mercure Tunbridge Wells Hotel. It is always important to receive any feedback and I very much appreciate you taking the time to provide this for us. I will be sure to share your comments with all my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and standards. We will use the comments to learn, review and set measures to improve were necessary. Thank you again for sharing your experience, and we all very much look forward to having the opportunity to welcome you back again soon. Sincerely,

Sarah H. Friends - 6/4/2026 Confirmed reviews ALL

Good amenities and very comfy bed, thank you. great selection of breakfast food and friendly helpful staff.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anna T. Business - 6/4/2026 Confirmed reviews ALL

I had a very comfortable night and the staff were all attentive and happy to help. The only thing that wasn't perfect was that there was a coach party in at the same time which meant that the restaurant wasn't taking orders between 7-8pm, meaning I had to work my meal around them which wasn't ideal for me.

Dear Anna T., We very much appreciate your comments regarding your stay at the Mercure Tunbridge Wells Hotel. It is always important to receive any feedback and I very much appreciate you taking the time to provide this for us. I will be sure to share your comments with all my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and standards. We will use the comments to learn, review and set measures to improve were necessary. Thank you again for sharing your experience, and we all very much look forward to having the opportunity to welcome you back again soon. Sincerely,

Stephen K. Business - 6/1/2026 Confirmed reviews ALL

Our room was over 35 degrees throughout our stay. It never got cleaned on Saturday.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,