No isolation in the room. I heard the discussion on the terrasse till 01h30 Was not able to sleep as the noise starteed at 6.00 please isolate the room This is not what I expect from Mercure Hotel By the way I am a Platinium customer…

Our third time visiting, very relaxing place. Rooms are fab and the staff were lovely. I speak broken French and the guys helped us out with all our needs in English.

It's not the first time I stay in this hôtel as I like him very much. Beautifull view on swimming pool and golf course from my "Privilège" room. Good location close to the airport when taking early flight.

Stayed at this hotel several times to "relax and recharge the batteries". It is very comfortable, in a very nice location and all the staff take care that the guests have a great experience.

Brief but very good. Next time I'll take the time to check the golf course

My wife and I had an excellent experience at our stay at the Hotel Mercure Toulouse. The room, service and location were outstanding.

Excellente

Bathroom basin was stopped up and dirty, room carpet needed to be changed. Didn't have the promised view of the golf course.

Allocated a double bedded room on the ground floor when a twin bedded was booked and on the website said with a golf or tennis court view. No view apart from dog excrement. Asked to change rooms which was done but again a double bedded room. Didn’t complain. Food in the restaurant was awful. There is a “cook” not a chef in the kitchen a they could not provide me, as a vegetarian, any easy alternatives. Complained and discussed the problem with the reception manager the following morning who was very understanding and took in the complaint but too late. Needs a lot of improvement. Stayed here in the past and never as bad as this otherwise we wouldn’t have booked it again. The barman on this night (think his name was Danny) was very helpful and professional

It was just a short overnight stay. Upgraded to a refurbished Privilege room. Very helpful reception staff at both check in and check out. Free garage parking. Good quality WiFi. Lovely quiet views over the golf course.

Stayed there with my family in hotest period in France (July 2019) temperatures above 40degC, and the air conditioner in the room was not working properly. I told the front desk. She said they would fix but no solution. The room was old with a carpet that gave allergy to my soon and prevent him from sleep on one night. The fridge in the room (mini bar) was not working very well. Ask for repair and again no solution. Breakfast was not worth 17 EUR per person. Could be improved. I recommend to refurbish the rooms and improve the breakfast. On the bright side the whole hotel propriety is beautiful and a very nice swimming pool.

We had another lovely stay at this hotel.The people at the reception desk make the hotel for us, as they are all very friendly and nothing is too much trouble for them.We had a room overlooking the golf course, and it was clean and tidy.Large TV with many English language channels.

Hotel was extremely peaceful. Swimming pool over looking the golf course is great for swimming laps as well as relaxing in the sun loungers. Hotel breakfast has a good variety of hot and cold food and I’m already looking forward to another short break in the next few weeks. Thanks to all the hotel staff for making this stay memorable.

I was placed in a room that was clearly a smoking room, whether it was indicated or not. I was never given a chance to choose. I left wit all my clothing smelling like smoke Other than that it was fine and the employees were quite pleasant

This must have been our third stay at the hotel. We use it when we either drive from Spain to the UK or when we fly into Toulouse. Have stayed at other local hotels, but this one is outstanding in terms of customer service and a very quiet location. Rooms and clean and modern, and Platinum status fully recognised. We are now greeted like old friends when arriving. Will be back. Soon.