Mercure Toulouse Airport Golf de Seilh Hotel 4 stars

Very good

I think Covid has taken its toll a little as there seemed to be a shortage of staff (apart from the reception desk). Inexperienced bar staff member (though pleasant) and two young ladies trying to keep up with cleaning and preparing breakfast tables for guests. Nobody checked that we were guests in the hotel and had booked breakfast, so anybody could come and help themselves whether they had paid or not! Our children's standard room had no soap, shampoo or body lotion and when I asked, they just got the soap. It seemed that savings were being made on basic products but,strangely, the room where the trolleys were stocked were wide open so anyone could help themselves if they wanted to. The cleaning lady was very pleasant abd seemed to be on her own on our floor. Breakfast area very small so Covid spacing impossible. Breakfast ok, standard. Restaurant ok, average. Suite good size and lovely view. Kids' room ok.

No one spoke english. The staff kept us waiting constantly. Our room was not cleaned unless we demanded someone to clean it. Same with towels. The food was ok. The service was terrible.

From my arrival to my departure the hotel was danrastic for what I was looking for . Wonderful location and no distance to the airport . Would also say check out the Irish bar for outside dining

For those who prefer a stay near the airport but with a countryside feel this is definately the location to choose. The hotel is very clean and the staff are very welcoming and go out of their way to assist you.

My room was not cleaned, my food tray stayed outside my room during 2 days, the hotel is closed at night, the night guard was extremely impolite and aggressive

Well located - pleasant terrace

Overall it was a good stay, front desks were helpful, full equipped kitchen, just tiny detail that need to be improved, terrasse area covered in bird poo and very dirty so we didn’t spend time much out on the balcony. We spent 3 nights there and never seen any housekeeping once so bins were really full( not sure if it is a policy during covid that staff shouldn’t come in)

All staff could not do enough for myself and my colleague to make our stay very enjoyable...

Room was pretty cold (58)

Allocated a double bedded room on the ground floor when a twin bedded was booked and on the website said with a golf or tennis court view. No view apart from dog excrement. Asked to change rooms which was done but again a double bedded room. Didn’t complain. Food in the restaurant was awful. There is a “cook” not a chef in the kitchen a they could not provide me, as a vegetarian, any easy alternatives. Complained and discussed the problem with the reception manager the following morning who was very understanding and took in the complaint but too late. Needs a lot of improvement. Stayed here in the past and never as bad as this otherwise we wouldn’t have booked it again. The barman on this night (think his name was Danny) was very helpful and professional

It was just a short overnight stay. Upgraded to a refurbished Privilege room. Very helpful reception staff at both check in and check out. Free garage parking. Good quality WiFi. Lovely quiet views over the golf course.

Stayed there with my family in hotest period in France (July 2019) temperatures above 40degC, and the air conditioner in the room was not working properly. I told the front desk. She said they would fix but no solution. The room was old with a carpet that gave allergy to my soon and prevent him from sleep on one night. The fridge in the room (mini bar) was not working very well. Ask for repair and again no solution. Breakfast was not worth 17 EUR per person. Could be improved. I recommend to refurbish the rooms and improve the breakfast. On the bright side the whole hotel propriety is beautiful and a very nice swimming pool.

We had another lovely stay at this hotel.The people at the reception desk make the hotel for us, as they are all very friendly and nothing is too much trouble for them.We had a room overlooking the golf course, and it was clean and tidy.Large TV with many English language channels.

Hotel was extremely peaceful. Swimming pool over looking the golf course is great for swimming laps as well as relaxing in the sun loungers. Hotel breakfast has a good variety of hot and cold food and I’m already looking forward to another short break in the next few weeks. Thanks to all the hotel staff for making this stay memorable.