Mövenpick Hotel Auckland 5 stars

Customer review rating (ALL Rating) 4.4/5 2,960 reviews

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Mövenpick Hotel Auckland - Image 1
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8 Customs Street East, 1010 AUCKLAND, New Zealand

Description

Hotel extras

  • BODA restaurant & bar with harbour and city views

  • Chocolate Hour for Guests

  • Downtown location next to Commercial Bay shopping

  • Seven contemporary conference spaces

Our accommodation(s)

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Hotel location

Mövenpick Hotel Auckland

8 Customs Street East
1010 AUCKLAND
New Zealand

GPS:-36.844596, 174.767113

Telephone
Fax +64 9 307 3739

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,960 reviews

TripAdvisor Rating  4.3/5  909 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Kim A. V. Families - Confirmed reviews ALL

The location is very convenient. The room is clean and comfortable however I would suggest management to look into upgrading wifi network as the signal is very weak and almost can not do anything with wifi. I have to use my own overseas data. The other downside is the lacking of answering phone and immediate response to request from guests. On the arrival day, I tried several times calling from room to house keeper/reception asking for sleepers but no one answered the phone. I kept trying but no answers. I tried at other time later but no answer. I then have to walk down to the level L spoke to the reception asking for slippers. I went out for a while but when I get back to the room and still no sleepers. I have to go down to Level L again asking again for sleepers. I would suggest an immediate response to guest would make the hotel be rated highly.

Customer review rating 4.5/5

Colin J. Couples - Confirmed reviews ALL

I was happy overall but your cleaners need to check under the beds as there was rubbish underneath our bed from a previous guest otherwise it was a very enjoyable stay with nice staff

Customer review rating 4.0/5

Ruth A. Families - Confirmed reviews ALL

Well located with a lovely view of harbour. Restaurant could be better- oysters and king prawn appetizers nice but wasn’t impressed with Korean fried chicken

Customer review rating 4.5/5

Sharon M. Families - Confirmed reviews ALL

Beautifully presented room, great location and excellent service

Customer review rating 4.5/5

Kim C. Couples - Confirmed reviews ALL

We had a very pleasant stay, the staff were very friendly and helpful. The hotel was within walking distance of the port for our cruise

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Other web-users rate our hotel

  • 1,562 reviews 9.4/10 Location
  • 1,787 reviews 7.9/10 Room
  • 1,696 reviews 8.3/10 Service
  • 121 reviews 3.5/10 WiFi
  • 769 reviews 5.9/10 Comfort
  • 637 reviews 7.9/10 Food
  • 514 reviews 8.3/10 Cleanliness
  • 421 reviews 7.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.