Mövenpick Hotel Auckland 5 stars

Customer review rating (ALL Rating) 4.4/5 3,122 reviews

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Hotel extras

  • BODA restaurant & bar with harbour and city views

  • Chocolate Hour for Guests

  • Downtown location next to Commercial Bay shopping

  • Seven contemporary conference spaces

Our accommodation(s)

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Hotel location

Mövenpick Hotel Auckland

8 Customs Street East
New Zealand

GPS:-36.844596, 174.767113

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,122 reviews

TripAdvisor Rating  4.5/5  868 reviews

Certificate of excellence 2024

Wouldn’t pick this hotel again

TripAdvisor rating 3.0/5

lisaN1606ZE Families - TripAdvisor review

There is no sound protection from the bar below. Music and people shouting till the early hrs. Given the location, it is a given a hotel should have better windows. Family of 4, yet 3 chocolates were dropped to our room. No plates were cleared from our table during breakfast. Staff walking around empty handed. Wouldn’t pick this hotel again

Great stay and location

Customer review rating 5.0/5

Iain P. Couples - Confirmed reviews ALL

Easy check in, great room and view. Would highly recommend to other traveller's.

Well located for night around town

Customer review rating 5.0/5

Unchen I. Families - Confirmed reviews ALL

Staff have been amazing. In particular I would like to thank FAMEITAU Tasi, who made it extra special with the chocolates in the room for the birthday's being celebrated!!

Another great stay at this hotel

Customer review rating 5.0/5

Julia Business - Confirmed reviews ALL

From check in to check out the friendly and professional staff look after your every need. The hotel is well situated to shops, transport and restaurants. The hotel restaurant has a fantastic view across the harbour. Rooms clean and tidy.

Dear Dr. Julia H., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Auckland. We are delighted that your time with us was so outstanding as providing our guests with an excellent experience is very important to us. I'm sure other travellers would appreciate your thoughts and experience which you can share on Tripadvisor, using the following link: https://www.tripadvisor.co.nz/Hotel_Review-g255106-d257792-Reviews-Movenpick_Hotel_Auckland-Auckland_Central_North_Island.html Thank you for your Loyalty and we all look forward to welcoming you back next month. Sincerely, Sean Slattery Hotel Manager

Nice stay

Customer review rating 4.5/5

Colleen Business - Confirmed reviews ALL

Nice stay, good breakfast. Clean and tidy.

Dear Colleen P., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Auckland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Slattery Hotel Manager

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Other web-users rate our hotel

  • 1,312 reviews 9.5/10 Location
  • 1,725 reviews 8/10 Room
  • 1,648 reviews 8.5/10 Service
  • 89 reviews 3.6/10 WiFi
  • 806 reviews 5.7/10 Comfort
  • 679 reviews 7.4/10 Food
  • 556 reviews 8.3/10 Cleanliness
  • 384 reviews 6.6/10 Breakfast

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