Mövenpick Hotel Auckland 5 stars

Customer review rating (ALL Rating) 4.4/5 2,952 reviews

Best price
guarantee
Mövenpick Hotel Auckland - Image 1
Mövenpick Hotel Auckland - Image 2
Mövenpick Hotel Auckland - Image 3
Mövenpick Hotel Auckland - Image 4
8 Customs Street East, 1010 AUCKLAND, New Zealand

Description

Hotel extras

  • BODA restaurant & bar with harbour and city views

  • Chocolate Hour for Guests

  • Downtown location next to Commercial Bay shopping

  • Seven contemporary conference spaces

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mövenpick Hotel Auckland

8 Customs Street East
1010 AUCKLAND
New Zealand

GPS:-36.844596, 174.767113

Telephone
Fax +64 9 307 3739

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,952 reviews

Customer review rating 5.0/5

Paul S. Couples - Confirmed reviews ALL

Dear Paul, Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to hear that you had such an enjoyable experience and that our team made a positive impression from the moment you arrived. It is especially pleasing to know that you enjoyed your room and the beautiful harbour views, as well as the service provided throughout your stay. We also appreciate your comments regarding the ease of booking through the ALL App and your recognition of our team's efforts across all areas of the hotel. Feedback such as yours is incredibly rewarding and will be shared with the team, who will be thrilled to know they helped make your stay memorable. Thank you once again for your kind words and for your loyalty as an ALL Gold member. We look forward to welcoming you back for another fantastic stay in the near future. Warm regards, Madison Amituana'i Guest Relations Manager

Customer review rating 5.0/5

Richard C. Couples - Confirmed reviews ALL

Dear Richard, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you had a great stay and enjoyed our convenient location, clean accommodation, and the service provided by our team. It is also wonderful to know that you found the booking process through all.com easy to use and that you would recommend both our hotel and the ALL loyalty programme to others. We appreciate your comments regarding the WiFi connection speed and your arrival experience. Guest feedback such as yours is invaluable as it helps us identify opportunities to further improve our services and ensure an even better experience for future stays. Thank you once again for choosing to stay with us. We look forward to welcoming you back on your next visit and providing another enjoyable stay. Warm regards, Madison Amituana'i Guest Relations Manager

Customer review rating 4.5/5

Mike L. Families - Confirmed reviews ALL

Dear Mike, Thank you for taking the time to share such detailed and thoughtful feedback following your recent stay with us. I am delighted to hear that you enjoyed our comfortable beds, excellent location, and the overall quality of your stay. It is also wonderful to know that you found our team polite and welcoming throughout your visit. At the same time, I appreciate you highlighting several areas where we could make the guest experience clearer and more intuitive. I am sorry for the confusion surrounding your luggage on arrival and for the miscommunication regarding your late check-out request. I understand how frustrating it would have been to revisit those arrangements during your stay. Your suggestions regarding a hotel orientation, clearer guidance on in-room technology and services, personalised pre-arrival communication, and greater transparency around service charges are incredibly valuable. As travel and hotel experiences continue to evolve, your perspective provides excellent insight into how we can better support guests who may be less familiar with newer processes and digital systems. Thank you again for your candid feedback and for your recommendation. We truly appreciate the time you have taken to share your experience and hope to have the pleasure of welcoming you back to Mövenpick Auckland in the future. Warm regards, Madison Amituana'i Guest Relations Manager

Customer review rating 4.5/5

Dean P. Business - Confirmed reviews ALL

Dear Dean, Thank you for taking the time to share your feedback following your recent stay with us. I am delighted to hear that you found your stay comfortable and that our team helped make your visit so enjoyable. It is wonderful to know that their willingness to go above and beyond, along with their local recommendations, left such a positive impression. Your kind comments about our team are greatly appreciated, and I will be sure to share your feedback with them. Recognition like this means a great deal and reinforces the genuine hospitality we strive to provide every day. Thank you for your loyalty as an ALL Silver member and for your recommendation. We look forward to welcoming you back to Mövenpick Auckland again soon. Warm regards, Madison Amituana'i Guest Relations Manager

Customer review rating 5.0/5

Karen Y. Couples - Confirmed reviews ALL

Dear Karen, Thank you for your wonderful review and for choosing Mövenpick Hotel Auckland for your visit. We are delighted to hear that you had such an enjoyable stay with us. It is particularly pleasing to know that our team's attentive service, your suite upgrade, and our breakfast offering all contributed positively to your experience. We are also glad that our central location provided the perfect base for exploring Auckland and its surrounding attractions. As a valued Diamond member of ALL – Accor Live Limitless, we truly appreciate your loyalty and are thrilled that we could make your stay a memorable one. Thank you also for your feedback regarding the WiFi connection speed. We appreciate you bringing this to our attention, and your comments will be shared with the relevant team as we continually look for ways to enhance the guest experience. We sincerely appreciate your recommendation and look forward to welcoming you back to Mövenpick Hotel Auckland on your next visit to New Zealand. Warm regards, Madison Amituana'i Guest Relations Manager Mövenpick Hotel Auckland

Other web-users rate our hotel

  • 1,480 reviews 9.3/10 Location
  • 1,721 reviews 7.9/10 Room
  • 1,634 reviews 8.5/10 Service
  • 142 reviews 2.8/10 WiFi
  • 755 reviews 5.7/10 Comfort
  • 608 reviews 8.1/10 Food
  • 505 reviews 8.3/10 Cleanliness
  • 417 reviews 7.5/10 Breakfast

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Auckland Hotels