Mövenpick Hotel Auckland 5 stars

Customer review rating (ALL Rating) 4.4/5 2,057 reviews

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ALLSAFE approved hotel

Hotel extras

  • ALLSAFE accredited

  • BODA restaurant & bar with harbour and city views

  • Chocolate Hour for Guests

  • Downtown location next to Commercial Bay shopping

  • Seven contemporary conference spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Mövenpick Hotel Auckland

8 Customs Street East
New Zealand

GPS:-36.844596, 174.767113

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,057 reviews

TripAdvisor Rating  4.5/5  822 reviews

Choice location

Customer review rating 4.0/5

Peter Couples - Confirmed reviews ALL

Good facilities great staff

Easy to find, Easy to get back on motorway, great location

Customer review rating 4.0/5

Patricia W. Business - Confirmed reviews ALL

Flooring Xtra conference. We drink black coffee, The coffee made at the bar was fine but did not like the coffee pods at all.

Kind staff, great food, lovely rooms

Customer review rating 5.0/5

M Couples - Confirmed reviews ALL

The staff were (as always) so kind and helpful. We had dinner at Boda and it was wonderful! We really enjoyed our stay and we will continue to choose Movenpick as our preferred Auckland hotel.

Customer review rating 3.5/5

Jacky C. Families - Confirmed reviews ALL

The room is good but the wifi is unusable. My phone constantly drop off from the wifi due to weak signal.

Conference stay

Customer review rating 4.0/5

Jkc Business - Confirmed reviews ALL

I booked back in April for our FX Conference, but about a month prior there was an Accor special for Auckland hotels, so I re booked for a Junior Suite as it was only a little bit more. I was pretty disappointed when we checked in and we had a dark suite with one window in the Lounge and none in the bedroom, on the 2nd floor with no view. The room was also right next to the hotel aircon system, so was the noisiest hotel room we have ever had, resulting in very little sleep which was not ideal given we had 2 full days of meetings. I asked to change for the remaining 3 nights which resulted in a much nicer room with windows and a view. The receptionist was very obliging and apologetic, which suggests that this may have happened before.

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Other web-users rate our hotel

  • 734 reviews 9.4/10 Location
  • 1,054 reviews 8.1/10 Room
  • 1,020 reviews 8.7/10 Service
  • 54 reviews 2/10 WiFi
  • 476 reviews 5.6/10 Comfort
  • 423 reviews 7.3/10 Food
  • 346 reviews 8.4/10 Cleanliness
  • 227 reviews 6.7/10 Breakfast

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