The Sebel Quay West Auckland 4.5 stars

Name: The Sebel Quay West Suites Auckland - 4.5 Star CBD Apartment Hotel - ALL
Address: 8 Albert Street, AUCKLAND, 1010, NZ
Telephone: +6493096000
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 518 reviews

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8 Albert Street, 1010 AUCKLAND, New Zealand

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The Sebel Quay West Auckland

An intimate 4.5 star apartment style hotel which is within 200 meters of the harbour right in the heart of Auckland's central business district and downtown shopping precinct. 28 well-appointed 1, 2 and 3 bedroom apartments enable guests to choose the convenience of hotel services or savour the independence that only apartment style accommodation can deliver.

The Sebel Quay West Auckland is just minutes from the city's iconic Viaduct Harbour and Downtown shopping precinct - making it the ideal apartment stay for visitors looking to experience the best in retail therapy, waterfront views and fine dining. Take a stroll down Queen Street, explore the Britomart Precinct, or head to shopping hotspots in nearby Parnell, Newmarket and Ponsonby. Afterwards, head back to the Viaduct to relax by the harbour and indulge in local cuisine.

The property will be undertaking an exterior painting upgrade from December 2025 to July 2026. These works will take place during normal business hours, Monday to Friday. Please note that views from the rooms will be impacted, as scaffolding will be in place during this period. Should you have any questions or require further information, please do not hesitate to contact our hotel team at h8802@accor.com Thank you for your understanding

Hotel extras

Central Auckland CBD location, steps from transport, dining, shopping & attractions
Spacious self-contained apartments with city & harbor views, ideal for business or leisure
Indoor heated swimming pool with sauna, spa pool and gym facilities
24-hour service with check-in/out, free Wi-Fi and convenient on-site parking

Our accommodation(s)

Apartment

One Bedroom Apartment

3 pers. max
76 m² / 818 sq ft

Bedding 1 x Double bed(s)

See availabilities

Apartment

Two Bedroom Apartment

5 pers. max
132 m² / 1420 sq ft

Bedding 2 x Double bed(s)

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Apartment

Three Bedroom Apartment, Harbour View

Non contractual photo

7 pers. max
170 m² / 1829 sq ft

Bedding 1 x Queen size bed(s) and 1 x King size bed(s) and 1 x Single bed(s)
Views: Harbour view

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Hotel location

The Sebel Quay West Auckland

8 Albert Street
1010 AUCKLAND
New Zealand

GPS:-36.84498, 174.765347

+64 9 309 6000

+64 9 309 6150

MARITIME MUSEUM

Museums

Access: 400 m / 0.25 mi 5 min walk / 2 min drive

ART GALLERY

Art and Culture

Access: 1 km / 0.62 mi 10 min walk / 3 min drive

AUCKLAND ZOO

Zoo

Access: 6 km / 3.73 mi 1 hrs 10 min walk / 10 min drive

BOTANIC GARDENS

Botanical gardens

Access: 25 km / 15.53 mi 20 min drive

WAITOMO CAVES

Tourist attraction

Access: 206 km / 128 mi

VIADUCT HARBOUR

Marina

Access: 800 m / 0.5 mi 10 min walk / 5 min drive

Up Cafe

Restaurant and cafe district

Access: 0 m / 0 mi 1 min walk / 1 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets not allowed
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
100% Non Smoking Property

Pool

Non contractual photo

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 518 reviews

Dhanielle B. Friends - 7/29/2026 Confirmed reviews ALL

Hi Dhanielle B., Thank you for taking the time to share your feedback. We're pleased to hear that you found the check-in process smooth, welcoming, and easy. We're sorry that your checkout experience didn't leave the same positive impression. We appreciate your understanding that it may have been a busy morning, but we agree that every guest deserves a warm and friendly farewell. Your comments have been shared with our team as a reminder of the importance of maintaining excellent service throughout every stage of a guest's stay. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with an even better experience from check-in to checkout. Sincerely, Sebastian Paletasala Rooms Division Manager

Martin Q. Business - 7/27/2026 Confirmed reviews ALL

Blair K. Solo - 7/27/2026 Confirmed reviews ALL

Dear Blair K., Thank you for your lovely review! We're so pleased you enjoyed our spacious apartment and convenient location. We hope to welcome you back again soon. Sincerely, Sebastian Paletasala Rooms Division Manager

Jackie S. Business - 7/25/2026 Confirmed reviews ALL

Dear Jackie S., Thank you for your feedback and for your continued loyalty as a valued Accor member. We are pleased to hear our location was convenient for your visit and that our team provided helpful service. However, we sincerely apologize for the issues you experienced with the heating and the condition of your room. Your comments have been noted and shared with the relevant teams as we work to improve our guest experience. We appreciate your valuable feedback and look forward to welcoming you back for a more enjoyable stay in the future. Sincerely, Sebastian Paletasala Rooms Division Manager

Darryn K. Business - 7/25/2026 Confirmed reviews ALL

Dear Darryn K., Thank you for taking the time to share your feedback, and for your continued loyalty as a valued Accor member. It’s wonderful to hear that you enjoyed your room, the service, and the warm hospitality from our team. We’re sorry for the frustration you experienced regarding access to the restaurant through your membership status, and we appreciate you sharing this with us. We’re glad to hear that you still enjoyed your dining experience at the restaurant located within the building. We truly value your support and look forward to welcoming you back for another enjoyable stay. Sincerely, Sebastian Paletasala Rooms Division Manager

Web-users rating

Other web-users rate our hotel

359 reviews 9.6/10 Location
470 reviews 7.4/10 Room
283 reviews 9/10 Service
11 reviews 7/10 WiFi
208 reviews 8.1/10 Comfort
117 reviews 3.6/10 Vibe
103 reviews 5.6/10 Cleanliness
46 reviews 7.7/10 Pool

55 reviews 9.6/10 Location
81 reviews 7.3/10 Room
63 reviews 9.1/10 Service
18 reviews 3.2/10 Vibe
14 reviews 5.8/10 Cleanliness
9 reviews 8.1/10 Pool
7 reviews 8.4/10 Wellness Area

54 reviews 9.6/10 Location
76 reviews 7.8/10 Room
46 reviews 8.9/10 Service
24 reviews 5.9/10 Amenities
20 reviews 6/10 Cleanliness
12 reviews 3.5/10 Vibe
6 reviews 7.8/10 Pool

28 reviews 9.6/10 Location
46 reviews 6.8/10 Room
23 reviews 9.1/10 Service
23 reviews 8.2/10 Comfort
18 reviews 5.1/10 Amenities
12 reviews 5.3/10 Cleanliness
11 reviews 3.1/10 Vibe

12 reviews 9.6/10 Location
13 reviews 7.2/10 Room
10 reviews 9.2/10 Service
7 reviews 5.9/10 Amenities
5 reviews 8.2/10 Comfort

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

The Sebel Quay West Auckland provides a range of services and amenities for your comfort:

Free Wi-Fi and high-speed internet for an additional charge
On-site indoor parking for an additional charge
Air conditioning and TV with in-house movies
Wheelchair accessibility
Indoor heated swimming pool, spa pool, and sauna
Fitness center and gym facilities
24-hour reception and laundry/dry cleaning services

What dining options are available?

What are the check-in and check-out times?

At The Sebel Quay West Auckland, check-in is from 02:00 PM and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, The Sebel Quay West Auckland regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.