The Sebel Quay West Auckland 4.5 stars

Customer review rating (ALL Rating) 4.3/5 408 reviews

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Description

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Hotel location

The Sebel Quay West Auckland

8 Albert Street
1010 AUCKLAND
New Zealand

GPS:-36.84498, 174.765347

Access and transport

Hotel services

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On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  408 reviews

TripAdvisor Rating  4.0/5  811 reviews

Well located with good size room!

Customer review rating 5.0/5

James Business - Confirmed reviews ALL

I travelled every direction of Auckland and it was best choice to stay at The Sebel Quay West Auckland. And I loved the room size with separate lounge.

Kia Ora James R., We very much appreciate your comments regarding your stay at the The Sebel Quay West Auckland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Paletasala Rooms Division Manager

Great views and so close to all transport options.

Customer review rating 4.5/5

Richard P. Families - Confirmed reviews ALL

Only complaint is the over the top rate which applied for two of the nights as the city wad busy. Be good if reception could ask whether I wanted beer or wine because I don't drink wine. In fairness I could have exchanged them I suppose but I don't drink much anyway.

Hello Richard P., Thank you for taking the time to write a review of Sebel Quay West Auckland. We appreciate your comments regarding the rates and understand that higher prices during busy times can be disappointing. We also take note of your suggestion regarding the reception offering a choice of beverage. We'll certainly consider this to ensure we accommodate our guests' preferences better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Paletasala Rooms Division Manager

Good Stay

Customer review rating 4.5/5

Jocelyn Friends - Confirmed reviews ALL

We had a function to attend and stayed only one night. Our room, while a bit dated, was spacious and well appointed. A very comfortable apartment if you were in Auckland for a few days. We would stay here again.

Dear Jocelyn R., We very much appreciate your comments regarding your stay at the The Sebel Quay West Auckland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Paletasala Rooms Division Manager

Great location

Customer review rating 3.5/5

Sonia D. Families - Confirmed reviews ALL

Great location. Easy to walk to all places in the CBD. Room was a little tired. Old bathroom and kitchen and overall painting,decor and beds in need of updating. Loved the pool and spa and the balcony was great.

Good Location, Too Expensive for what it was

Customer review rating 3.5/5

Richard Friends - Confirmed reviews ALL

Location is very good and service also. The apartment was overpriced and too basic with provisions of basic things like glasses etc

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Other web-users rate our hotel

  • 304 reviews 9.4/10 Location
  • 414 reviews 7.1/10 Room
  • 266 reviews 8.7/10 Service
  • 6 reviews 2.6/10 WiFi
  • 122 reviews 4.8/10 Cleanliness
  • 104 reviews 3.7/10 Vibe
  • 30 reviews 3.4/10 Wellness Area
  • 5 reviews 8/10 Breakfast

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