The Sebel Quay West Auckland 4.5 stars

Customer review rating (ALL Rating) 4.3/5 535 reviews

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8 Albert Street, 1010 AUCKLAND, New Zealand

Description

Our accommodation(s)

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Hotel location

The Sebel Quay West Auckland

8 Albert Street
1010 AUCKLAND
New Zealand

GPS:-36.84498, 174.765347

Telephone
Fax +64 9 309 6150

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  535 reviews

TripAdvisor Rating  4.1/5  814 reviews

Customer review rating 1.5/5

David C. Families - Confirmed reviews ALL

Great location and car parking, Interior needs updating very tired looking, beds not very comfortable

Dear David, Thank you for taking the time to share your feedback following your recent stay with us. I was pleased to hear that you found our location convenient and appreciated the availability of car parking. I am sorry to hear that other aspects of your stay did not meet your expectations. Your feedback will be shared with the relevant teams as we continue to review areas for improvement. We value all guest feedback, both positive and constructive, as it helps us to enhance the experience we provide. I am looking forward to the opportunity to welcome you back in the future and offer you a more comfortable and enjoyable stay. Kind regards Dale M. General Manager The Sebel Quay West Auckland

Customer review rating 4.5/5

Heather S. Couples - Confirmed reviews ALL

Loved every minute of our stay

Dear Heather, Thank you very much for your kind feedback and excellent rating following your recent stay with us. I am thrilled to hear you loved every minute of your stay. Your comments mean a great deal to the team and are greatly appreciated. We look forward to welcoming you back for another enjoyable visit in the near future. Kind regards Dale M. General Manager The Sebel Quay West Auckland

Customer review rating 4.5/5

Jan J. Couples - Confirmed reviews ALL

We love staying at the Sebel but I felt the bed was getting to the end of it's life.

Dear Jan, Thank you very much for your excellent rating following your recent stay with us. I am delighted to hear that you enjoy visiting our hotel and truly appreciate your valuable feedback. We take such comments seriously, and I will ensure our team addresses this to improve the comfort of our accommodations. We look forward to welcoming you back for another enjoyable stay in the future. Kind regards Dale M. General Manager The Sebel Quay West Auckland

Customer review rating 5.0/5

Paul J. Families - Confirmed reviews ALL

Staff very helpful and enjoyed our stay

Dear Paul, Thank you very much for your kind feedback and for awarding us a perfect rating. We are thrilled to hear that you enjoyed your stay with us. It is wonderful to know our team made a positive impression and were helpful during your visit. Your recognition means a great deal to us. We look forward to have the pleasure of welcoming you back again soon for another enjoyable stay. Kind regards Dale M. General Manager The Sebel Quay West Auckland

Customer review rating 3.5/5

Betty R. S. Couples - Confirmed reviews ALL

Suited us well but feel the bathroom due for an upgrade, a bit tired.

Dear Betty, Thank you for your feedback and for taking the time to share your experience with us. We are pleased to hear that your stay suited your needs overall. We appreciate your comments, and your feedback will certainly be taken into consideration as we plan future improvements to our facilities. We look forward to the opportunity to welcome you back for a more comfortable and enjoyable stay. Kind regards Dale M. General Manager The Sebel Quay West Auckland

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Other web-users rate our hotel

  • 361 reviews 9.4/10 Location
  • 485 reviews 7.4/10 Room
  • 321 reviews 8.9/10 Service
  • 8 reviews 4.5/10 WiFi
  • 127 reviews 4.5/10 Cleanliness
  • 127 reviews 4.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.