The Sebel Quay West Auckland 4.5 stars

Name: The Sebel Quay West Suites Auckland - 4.5 Star CBD Apartment Hotel - ALL
Address: 8 Albert Street, AUCKLAND, 1010, NZ
Telephone: +6493096000
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 534 reviews

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8 Albert Street, 1010 AUCKLAND, New Zealand

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The Sebel Quay West Auckland

An intimate 4.5 star apartment style hotel which is within 200 meters of the harbour right in the heart of Auckland's central business district and downtown shopping precinct. 28 well-appointed 1, 2 and 3 bedroom apartments enable guests to choose the convenience of hotel services or savour the independence that only apartment style accommodation can deliver.

The Sebel Quay West Auckland is just minutes from the city's iconic Viaduct Harbour and Downtown shopping precinct - making it the ideal apartment stay for visitors looking to experience the best in retail therapy, waterfront views and fine dining. Take a stroll down Queen Street, explore the Britomart Precinct, or head to shopping hotspots in nearby Parnell, Newmarket and Ponsonby. Afterwards, head back to the Viaduct to relax by the harbour and indulge in local cuisine.

The property will be undertaking an exterior painting upgrade from December 2025 to July 2026. These works will take place during normal business hours, Monday to Friday. Please note that views from the rooms will be impacted, as scaffolding will be in place during this period. Should you have any questions or require further information, please do not hesitate to contact our hotel team at h8802@accor.com Thank you for your understanding

Hotel extras

Central Auckland CBD location, steps from transport, dining, shopping & attractions
Spacious self-contained apartments with city & harbor views, ideal for business or leisure
Indoor heated swimming pool with sauna, spa pool and gym facilities
24-hour service with check-in/out, free Wi-Fi and convenient on-site parking

Our accommodation(s)

Apartment

One Bedroom Apartment

3 pers. max
76 m² / 818 sq ft

Bedding 1 x Double bed(s)

See availabilities

Apartment

Two Bedroom Apartment

5 pers. max
132 m² / 1420 sq ft

Bedding 2 x Double bed(s)

See availabilities

Hotel location

The Sebel Quay West Auckland

8 Albert Street
1010 AUCKLAND
New Zealand

GPS:-36.84498, 174.765347

+64 9 309 6000

+64 9 309 6150

MARITIME MUSEUM

Museums

Access: 400 m / 0.25 mi 5 min walk / 2 min drive

ART GALLERY

Art and Culture

Access: 1 km / 0.62 mi 10 min walk / 3 min drive

AUCKLAND ZOO

Zoo

Access: 6 km / 3.73 mi 1 hrs 10 min walk / 10 min drive

BOTANIC GARDENS

Botanical gardens

Access: 25 km / 15.53 mi 20 min drive

WAITOMO CAVES

Tourist attraction

Access: 206 km / 128 mi

VIADUCT HARBOUR

Marina

Access: 800 m / 0.5 mi 10 min walk / 5 min drive

Up Cafe

Restaurant and cafe district

Access: 0 m / 0 mi 1 min walk / 1 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets not allowed
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
100% Non Smoking Property

Pool

Non contractual photo

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 534 reviews

Simms D. Business - 6/23/2026 Confirmed reviews ALL

Dear Simms D., Thank you for your lovely feedback. We’re delighted you enjoyed the great location and found the suites spacious and comfortable. We really appreciate you taking the time to share your experience and hope to welcome you back again soon. Sincerely, Sebastian Paletasala Rooms Division Manager

Andrew L. Couples - 6/17/2026 Confirmed reviews ALL

Dear Andrew L., Thank you for taking the time to share your feedback. We’re glad you appreciated your stay overall, but we’re very sorry to hear about the issues you encountered with mould and dirt on the bedroom curtains. This is not the standard we aim to provide, and your comments have been shared with our housekeeping and maintenance teams for immediate attention and follow-up. We take cleanliness very seriously, and feedback like yours helps us address areas that need improvement. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much better experience in the future. Sincerely, Sebastian Paletasala Rooms Division Manager

Warren G. Couples - 6/16/2026 Confirmed reviews ALL

Dear Warren G., Thank you so much for your lovely feedback. We’re delighted you enjoyed the great location and truly appreciate your recommendation. We hope to welcome you back again soon. Sincerely, Sebastian Paletasala Rooms Division Manager

Paul M. Couples - 6/15/2026 Confirmed reviews ALL

Dear Paul M., Thank you for your feedback. We’re pleased you enjoyed your stay overall, but we’re sorry the maintenance scaffolding affected your view and impacted your experience. We understand how important a clear outlook is, especially when a balcony is part of the room experience. Please note that the property is currently undergoing ongoing external maintenance and refurbishment work, which is part of our efforts to improve the building for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back again for a more enjoyable stay. Sincerely, Sebastian Paletasala Rooms Division Manager

John D. D. Families - 6/15/2026 Confirmed reviews ALL

Dear John D. D., Thank you for your lovely feedback. We’re so pleased to hear you found your stay warm and comfortable. We hope to welcome you back again soon. Sincerely, Sebastian Paletasala Rooms Division Manager

Web-users rating

Other web-users rate our hotel

364 reviews 9.6/10 Location
478 reviews 7.4/10 Room
294 reviews 9/10 Service
11 reviews 7.5/10 WiFi
215 reviews 8.2/10 Comfort
165 reviews 5.3/10 Amenities
117 reviews 3.7/10 Vibe
105 reviews 5.6/10 Cleanliness

55 reviews 9.6/10 Location
82 reviews 7.3/10 Room
64 reviews 9.1/10 Service
20 reviews 5.3/10 Amenities
18 reviews 3.2/10 Vibe
14 reviews 5.9/10 Cleanliness
9 reviews 8.1/10 Pool
7 reviews 8.5/10 Wellness Area

55 reviews 9.6/10 Location
76 reviews 7.6/10 Room
48 reviews 8.9/10 Service
36 reviews 8.1/10 Comfort
24 reviews 5.9/10 Amenities
21 reviews 6.1/10 Cleanliness
12 reviews 3.5/10 Vibe
6 reviews 7.8/10 Pool

28 reviews 9.6/10 Location
47 reviews 6.9/10 Room
24 reviews 9.1/10 Service
23 reviews 8.3/10 Comfort
20 reviews 5.2/10 Amenities
12 reviews 5.3/10 Cleanliness
12 reviews 3.2/10 Vibe

12 reviews 9.6/10 Location
14 reviews 7.3/10 Room
11 reviews 9.2/10 Service
7 reviews 5.8/10 Amenities
5 reviews 8.3/10 Comfort

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

The Sebel Quay West Auckland provides a range of services and amenities for your comfort:

Free Wi-Fi and high-speed internet for an additional charge
On-site indoor parking for an additional charge
Air conditioning and TV with in-house movies
Wheelchair accessibility
Indoor heated swimming pool, spa pool, and sauna
Fitness center and gym facilities
24-hour reception and laundry/dry cleaning services

What dining options are available?

What are the check-in and check-out times?

At The Sebel Quay West Auckland, check-in is from 02:00 PM and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, The Sebel Quay West Auckland regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.