Description
Hotel extras
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Home to social butterflies, HI-SO is Auckland's hippest rooftop bar
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Choice of elements-inspired room design; Liquid, Vapour or Solid.
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SO/ SPA.
Our accommodation(s)
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Room
COLLECTION, 1 King Bed
- 2 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
COLLECTION TWIN, 2 Single Beds
- 2 pers. max
- 32 m² / 344 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Room
COLLECTION ACCESSIBLE, 1 King Bed
- 2 pers. max
- 35 m² / 376 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Accessible room
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Suite
LOFT SUITE, Club Signature Access, 1 King Bed
- 3 pers. max
- 38 m² / 409 sq ft
- Bedding 1 x King size bed(s)
- Views: City View or Harbour view
Suite
ATELIER SUITE, Club Signature Access, 1 King Bed
- 3 pers. max
- 44 m² / 473 sq ft
- Bedding 1 x King size bed(s)
- Views: Harbour view
Studio
STUDIO, 1 King Bed
- 3 pers. max
- 34 m² / 365 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
COLLECTION ACCESSIBLE, 1 King Bed
- 2 pers. max
- 35 m² / 376 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Accessible room
Hotel location
SO/ Auckland
67 Customs Street East, Auckland CBD, Auckland Central
1010 AUCKLAND
New Zealand
GPS:-36.845421, 174.768507
Access and transport
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BRITOMART STATATION
Railway station
Access: 200 m / 0.12 mi 3 min walk / 2 min drive
FERRY TERMINAL
Ferries
Access: 500 m / 0.31 mi 4 min walk / 2 min drive
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ART GALLERY
Art and Culture
Access: 1 km / 0.62 mi 15 min walk / 5 min drive
SKYCITY CASINO
Casino
Access: 1 km / 0.62 mi 15 min walk / 5 min drive
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VIADUCT & WATERFRONT
Marina
Access: 640 m / 0.4 mi 8 min walk / 4 min drive
ALBERT PARK
Park
Access: 1 km / 0.62 mi 15 min walk / 10 min drive
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Queen Street
Shopping district
Access: 500 m / 0.31 mi 7 min walk / 3 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Pets not allowed
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
- Car park
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HARBOUR SOCIETY
Discover a new twist on dining, designed by our Head Chef's expansive background in multiple Asian countries and value for sustainability and seasonality. Feast your eyes and appetite on the breathtaking vistas in the heart of Auckland City.
JAVALAB
Our streetfront Cafe mixes the art of French patisserie with experimental coffee brewing.
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MIXO
The stylish and playful MIXO serves up great drinks and tunes
HI SO
Elevate your status in Auckland's hottest sky high rooftop bar. Pose with your friends for Instagram worthy shots of the harbour. Socialise on our outdoor terrace or up the fun factor with a private booth.
Breakfast
Discover the art of buffet, reimagined by our team of chefs. Feast your eyes and appetite on the breathtaking vistas — the perfect match for the elegant creations by our renowned Head Chef.
2 pools
Located in the heart of the wellness centre, our 20-meter luxury, heated lap pool offers an urban oasis for water lovers. Renew your energy levels and soothe tired aching muscles in our jacuzzi or detox in the Finnish sauna the perfect way unwind.
Fitness center
As a resident of the hotel, you'll enjoy complimentary access to our wellness circuit, equipped with state-of-the-art cardio and cable machines and free weights, SO/FIT is a dynamic space for maximizing your fitness routine and staying fresh.
Spa
Pampering yourself has never been so much fun. Relax or revitalise, The choice is yours at SO/ Spa.
Meetings & Events
- Number of Meeting Room
- 5
- Surface of the largest room
- 231 m² / 2486.461 sq ft
- Maximum seats capacity
- 150
- Maximum capacity for banquets
- 120
Our guest reviews
Hit and miss
TripAdvisor rating 3.0/5
Michael J TripAdvisor review
Customer review rating 4.5/5
Ganessan S. Business - Confirmed reviews ALL
Kia Ora Ganessan, Thank you for your kind feedback and for being a valued Accor Platinum member. We’re thrilled to hear that you enjoyed our great location and found our team friendly and helpful. Your loyalty means a lot to us, and we look forward to welcoming you back soon for another exceptional stay. Kind Regards, SO/ Auckland Team
Customer review rating 4.0/5
Jae W. L. Business - Confirmed reviews ALL
Kia Ora Jae, Thank you for sharing your feedback. We’re glad you enjoyed our convenient location and the comfort and privacy of your stay. We appreciate your comments regarding our reception team and will share your feedback with our front office management to ensure we maintain the high standard of service our guests expect. We hope to have the opportunity to welcome you back for an even more seamless experience. Kind Regards, SO/ Auckland Team
Customer review rating 4.0/5
Muhammad F. Solo - Confirmed reviews ALL
Kia Ora Muhammad, Thank you for sharing your detailed feedback and for highlighting the comfort and modern design of our rooms. We’re pleased to know you enjoyed these aspects of your stay. We sincerely appreciate your constructive comments regarding breakfast variety, restaurant staffing levels, and the coffee service experience. Please be assured that your feedback has been shared with our senior management, culinary, and operations teams, as maintaining the highest 5-star standards is our priority. We also apologise for the inconvenience caused by the bathtub drain in room 807. This matter has been addressed with our maintenance team to prevent recurrence. Your insights are extremely valuable to us, and we hope to have the opportunity to welcome you back and provide you with a more seamless and elevated experience. Kind Regards, SO/ Auckland Team
Spacious luxury in a great location.
TripAdvisor rating 5.0/5
WendyWoo289 TripAdvisor review
Kia Ora, Thank you so much for your wonderful feedback. We’re delighted to hear you enjoyed the spacious, luxurious feel of your room and the views it offered. It’s great to know our central location and the comfort of our beds added to your stay as well. Your kind words about our friendly and helpful team mean a lot. We’re thrilled to have made a positive impression and would love to welcome you back to SO Auckland again. Sincerely,
In partnership with TripAdvisor
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