SO/ Auckland 5 stars

Customer review rating (ALL Rating) 4.4/5 2,524 reviews

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Description

Hotel extras

  • Home to social butterflies, HI-SO is Auckland's hippest rooftop bar

  • Choice of elements-inspired room design; Liquid, Vapour or Solid.

  • SO/ SPA.

Our accommodation(s)

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Hotel location

SO/ Auckland

Corner of Customs St E& Gore St, Auckland Central
1010 AUCKLAND
New Zealand

GPS:-36.845421, 174.768507

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,524 reviews

TripAdvisor Rating  4.0/5  409 reviews

Fantastic food and service at Harbour Society

TripAdvisor rating 5.0/5

Camper30150125857 TripAdvisor review

The Harbour Society was delicious! Amazing food, I recommend the duck! And the service we got from Chiara was phenominal! She looked after us, made us feel welcome and comfortable. She made extrae sure our allegy needs were met so we had a stress free and wonderful meal.

Harbour Society restaurant wonderful for GF

TripAdvisor rating 5.0/5

Stay31071395584 TripAdvisor review

The service and food at the hotel's restaurant Harbour Society was amazing. Chiara took my coeliac disease very seriously and put great care into ensuring not only my food but our whole table was gluten free, the food came out delicious and we had a wonderful time. Highly recommend!

Fantastic chic trendy central location excellent 5 star hotel with great service!

TripAdvisor rating 5.0/5

msm1969 Families - TripAdvisor review

Fantastic hip trendy hotel with nice harbor view, large modern and super comfortable chic rooms and shower, excellent full breakfast, very nice rooftop (though was empty the 2 nights we were here), excellent service (they gave us rooms for early checkin as well), their club access was mediocre but nice complementary add on for wine/cheese/small bite, gym was small but nice for a workout. Huyen at front desk and Maggie at breakfast provided excellent service. Thank you. We were contemplating between QT and SO and glad we stayed here since it’s more central to Britomart and Viaduct. Overall great stay and highly recommend.

Lovely stay

TripAdvisor rating 5.0/5

Bridget G Couples - TripAdvisor review

Amazing! The hot tub pool and Sauna we lovely. We are starting our honeymoon here and we surprised us with some sweets in our room - plus all guests get some complimentary treats. Through our booking we had access to a complimentary breakfast and it’s the best breakfast I have ever seen offered!

Best Hotel Experience I had Highly recommended!! Special thanks to Aditya and his team.

TripAdvisor rating 5.0/5

Lilly S TripAdvisor review

I had an incredible experience at this hotel and would highly recommend it to anyone seeking exceptional hospitality. From the moment we arrived, Aditya and his team went above and beyond to make us feel welcome. The check-in process was seamless and marked by genuine warmth, setting the tone for our entire stay. Throughout our visit, the team consistently exceeded our expectations with their attentive service and professionalism. They made sure we were comfortable at all times and addressed any requests promptly and with a smile. It’s rare to come across such a dedicated and personable team, and they truly made our stay memorable. The ambiance of the hotel was equally impressive, offering a perfect blend of comfort and luxury. Every detail, from the immaculate cleanliness to the thoughtful amenities, reflected a commitment to excellence. Whether it was dining, relaxing, or exploring the hotel’s offerings, every moment was thoroughly enjoyable. A special thanks to Aditya and the entire team for their hard work and dedication to ensuring guests have the best possible experience. This is definitely a place I’ll be returning to soon, and I can’t wait to enjoy their unmatched hospitality once again. A truly remarkable stay!

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Other web-users rate our hotel

  • 544 reviews 9.2/10 Location
  • 1,313 reviews 7.9/10 Room
  • 1,294 reviews 8.5/10 Service
  • 8 reviews 4.5/10 WiFi
  • 435 reviews 8.6/10 Vibe
  • 424 reviews 7.7/10 Food
  • 278 reviews 7.2/10 Bar
  • 247 reviews 8/10 Breakfast

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