SO/ Auckland 5 stars

Customer review rating (ALL Rating) 4.5/5 2,552 reviews

Best price
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SO/ Auckland - Image 1
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Corner of Customs St E& Gore St, Auckland Central, 1010 AUCKLAND, New Zealand

Description

Hotel extras

  • Home to social butterflies, HI-SO is Auckland's hippest rooftop bar

  • Choice of elements-inspired room design; Liquid, Vapour or Solid.

  • SO/ SPA.

Our accommodation(s)

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Hotel location

SO/ Auckland

Corner of Customs St E& Gore St, Auckland Central
1010 AUCKLAND
New Zealand

GPS:-36.845421, 174.768507

Telephone
Fax +64 9 379 1861

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,552 reviews

TripAdvisor Rating  4.3/5  449 reviews

Excellent facility and service

Customer review rating 4.5/5

Mer Couples - Confirmed reviews ALL

Fly in from the states and was delighted by the prime location, quiet room and nice bedding. Allowed a good rest for time zone adjustment and a great introduction to the city.

Kia Ora Mary, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karolina Bajonczak - Guest Services Manager - on behalf of SO/Auckland

Fabulous stay.

Customer review rating 5.0/5

Ld Couples - Confirmed reviews ALL

Great location, beautiful decor and lots of little complimentary extras. Will definitely stay again.

Kia Ora Louise, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Karolina Bajonczak - Guest Service Manager on behalf of SO/Auckland

Great service, awesome stay

Customer review rating 4.5/5

Danielle Couples - Confirmed reviews ALL

Great stay with staff having excellent customer service skills. An excellent place for an Auckland getaway ..

Kia Ora , We very much appreciate your comments regarding your stay at the SO/ Auckland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karolina Bajonczak - Guest Service Manager on behalf of SO/Auckland

Fabulous Hotel and Staff.

Customer review rating 5.0/5

Nicholas P. Families - Confirmed reviews ALL

A good hotel property can become a great hotel property by the service of its staff. Great work SO Auckland, you are a great hotel.

Kia Ora, Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay at SO Auckland and that we are able to meet your expectations. Absolutely, the service really makes all the difference! It’s amazing how a great team can elevate the whole experience. We take pride in providing our guests with exceptional service and it is always rewarding to receive such positive feedback. Your kinds of words will be shared with Karolina as it serves as motivation to continue to exceed our guest\'s expectations. We look forward to welcoming you back soon. Best regards, Karolina Bajonczak - Guest Service Manager on behalf of SO/Auckland

Fabulous experience

Customer review rating 5.0/5

Wendy W. Couples - Confirmed reviews ALL

Had a “staycation” in the city for a few days while our bathrooms were being renovated and it was just brilliant in every way. Comfortable , clean, fantastic staff, food and facilities .

Kia Ora Wendy, That sounds like a wonderful experience! A staycation can be such a great way to relax and recharge, especially when you get to enjoy great amenities without the hassle of traveling. Glad to hear everything was top-notch from the staff to the facilities! Looking forward to seeing you in the future, Best Regards Karolina Bajonczak - Guest Service Manager on behalf of SO/Auckland

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Other web-users rate our hotel

  • 606 reviews 9.2/10 Location
  • 1,342 reviews 8/10 Room
  • 1,329 reviews 8.4/10 Service
  • 7 reviews 4.2/10 WiFi
  • 458 reviews 8.6/10 Vibe
  • 428 reviews 7.6/10 Food
  • 295 reviews 7.2/10 Bar
  • 265 reviews 7.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.