SO/ Auckland

SO/ Auckland 5 stars

Customer review rating (ALL Rating) 4.2/5 589 reviews

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Hotel extras

  • Home to social butterflies, HI-SO is Auckland's hippest rooftop bar

  • Club Signature lounge is exclusive to SO Club and Suite guests.

  • Choice of elements-inspired room design; Liquid, Vapour or Solid.

  • SO/ SPA.

  • ALLSAFE accredited.

ALLSAFE approved hotel

Hotel location

SO/ Auckland

Corner of Customs St E& Gore St, Auckland Central
New Zealand

GPS:-36.845421, 174.768507

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our accommodation(s)

Using Auckland's volcanic origin as inspiration, our hotel rooms are design masterpieces with all the modern technologies needed to keep you connected.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  589 reviews

TripAdvisor Rating  4.0/5  241 reviews

Getting tired

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Ordered room with king but got twin (I'm a tall guy). Took over 2 hours to convert two singles into one king and then didn't really have the proper linen. A number of things in room were broken and/or in need of repair. I stayed for 2 nights but didn't bother having room made up because it just felt the hotel wasn't coping and was under stress. Staff were all wonderfully pleasant

Wonderful rooms and excellent service

Customer review rating 4.5/5

M L. Couples - Confirmed reviews ALL

We had a really wonderful stay. The room was excellent, with comfortable beds and a very lovely bath as the centrepiece. The service was attentive and all the staff were very helpful. The only negative was the amount of noise that entered the room from outside. There was a club, I think, down the street that was extremely loud - even though it was mid-week! - that made it hard to fall asleep the second night.

Great location and facilities

Customer review rating 4.5/5

Lara Friends - Confirmed reviews ALL

Had a great stay thank you

Ok stay

Customer review rating 3.5/5

Laur Business - Confirmed reviews ALL

Service was average for the rate payed

Good stay

Customer review rating 4.5/5

R Business - Confirmed reviews ALL

Thank you. enjoyed my stay at your hotel.

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Other web-users rate our hotel

  • 117 reviews 9.2/10 Location
  • 341 reviews 6.9/10 Room
  • 312 reviews 7.6/10 Service
  • 6 reviews 0.4/10 WiFi
  • 125 reviews 5/10 Comfort
  • 118 reviews 7.8/10 Amenities
  • 116 reviews 9.1/10 Vibe
  • 111 reviews 5.7/10 Food

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