Name: SO/ Auckland
Address: AUCKLAND, 1010, NEW ZEALAND
Telephone: (+64)9/3791860

SO/ Auckland 5 stars

Customer review rating (ALL Rating) 4.3/5 264 reviews

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Description

SO/ Auckland

SO/ Auckland is a rebellious lifestyle hotel where locals and travellers can stay, eat, spa and play in style.

Stephen Gould, Hotel Manager

SO/ Auckland is the reknown artistic and musical melting pot in town. If you're looking for a vibrant place to be, to see and be seen, you've found it. Pose with your friends for Instagram worthy shots of the Waitemata Harbour on HI-SO rooftop bar or wine and dine in Harbour Society where our SO passionate team of Chefs reinterpret French culinary traditions with an unconventional twist. This luxury hotel is alive with avant-garde elements of Auckland's volcanic origin.

One of the most anticipated hotel openings in New Zealand, this luxury 130 room hotel looks alive with avant- garde design elements using Auckland's volcanic origin as inspiration from our Signature Designer. Situated downtown in the lively Britomart district, SO is placed within the dynamic vibe of the city. Walk to nearby fashionable boutiques and galleries, Viaduct Precinct and Wynyard Quarter with cafes, restaurants and nightlife along the waterfront.

This hotel is perfect for those who like to explore, be entertained and discover a city's nightlife while also experiencing a luxurious touch of comfort.

Hotel extras

Home to social butterflies, HI-SO is Auckland's hippest rooftop bar
Club Signature lounge is exclusive to SO Club and Suite guests.
Choice of elements-inspired room design; Liquid, Vapour or Solid.
SO/ SPA.
ALLSAFE accredited.

ALLSAFE approved hotel

Hotel location

SO/ Auckland

Corner of Customs St E& Gore St, Auckland Central
1010 AUCKLAND
New Zealand

GPS:-36.845421, 174.768507

Telephone +64 9 379 1860

+64 9 379 1861

BRITOMART ATATION

Railway station

200 m / 0.12 mi 3 min walk / 2 min drive

FERRY TERMINAL

Ferries

500 m / 0.31 mi 4 min walk / 2 min drive

AUCKLAND AIRPORT

Int. airport 1 - full name

20 km / 12.43 mi 30 min drive

AKL

Int. airport 1 - IATA code

20 km / 12.43 mi 30 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

In summary

On site

Swimming pool
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

Near the property

Car park

HARBOUR SOCIETY

Discover a new twist on dining, designed by our Head Chef's expansive background in multiple Asian countries and value for sustainability and seasonality. Feast your eyes and appetite on the breathtaking vistas in the heart of Auckland City.

JAVALAB

Our streetfront Cafe mixes the art of French patisserie with experimental coffee brewing.

Our accommodation(s)

Using Auckland's volcanic origin as inspiration, our hotel rooms are design masterpieces with all the modern technologies needed to keep you connected.

Room

SO URBAN

Accessible room

Max. number of persons: 3
Area: From 32 m² / 344 sq ft
Views: City View

Shoe polisher
Automatic wake up call

Room

SO Playful

Max. number of persons: 3
Area: From 32 m² / 344 sq ft
Views: City View

Wireless internet in your room
Nespresso machine
Coffee/tea making facilities
Shoe polisher
Automatic wake up call(...)

Room

SO Urban, 2 Single Beds

Max. number of persons: 3
Area: From 32 m² / 344 sq ft
Views: City View

Wireless internet in your room
Nespresso machine
Coffee/tea making facilities
Shoe polisher
Automatic wake up call(...)

Room

SO COMFY, 1 King Bed

Max. number of persons: 3
Area: From 34 m² / 365 sq ft
Views: Harbour view or City View

Wireless internet in your room
Nespresso machine
Coffee/tea making facilities
Shoe polisher
Automatic wake up call(...)

Our guest reviews

Enjoyable stay

Anonymous Families - 9/26/2022 Confirmed reviews ALL

Nice room at the heart of Auckland CBD

Excellent stay

Anonymous Families - 9/26/2022 Confirmed reviews ALL

We totally enjoyed our stay at SO/Auckland. Wowed by the amenities and décor at the hotel and the room itself. The bed was so comfortable that we had a good sleep every night. The breakfast was of a good mix too!

Loyalty

Paul F. Business - 9/26/2022 Confirmed reviews ALL

Staff seem to be unaware of loyalty programme membership - or of prior stays. Reception will acknowledge the loyalty programme, but then ask if this is my first stay (history would show many stays at the hotel). Despite acknowledging my loyalty number, I always need to follow up to get status points processed.

Poor experience. Didn’t live up to the hype

Voyager15270827505 Couples - 9/25/2022 TripAdvisor review

Average experience starting at check-in, right the way through to waiting for 45 minutes to order our breakfast and then another 45 minutes to receive it. We were over charged for our stay and not introduced to the club lounge. We understand the hotel is likely understaffed post COVID, but we were not told this and felt like the whole experience was over promised and well under delivered.

Good Hotel

Nettie Business - 9/24/2022 Confirmed reviews ALL

Good stay but I had to clean the toilet as it had something stuck on the top of the seat and under the seat was not clean.

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Web-users rating

Other web-users rate our hotel

64 reviews 9.5/10 Location
180 reviews 7.1/10 Room
161 reviews 7.5/10 Service
6 reviews 0.4/10 WiFi
59 reviews 9.4/10 Vibe
55 reviews 7.8/10 Amenities
38 reviews 3.5/10 Cleanliness
33 reviews 7/10 Breakfast

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