SO/ Auckland 5 stars

Name: SO/ Auckland Hotel | ALL - ALL
Address: Corner of Customs St E& Gore St, Auckland Central, AUCKLAND, 1010, New Zealand
Telephone: +6493791860
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 1,981 reviews

Best price
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Corner of Customs St E& Gore St, Auckland Central, 1010 AUCKLAND, New Zealand

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SO/ Auckland

A bold statement in the heart of the city, SO/ Auckland gloriously presides over the urban designer quarter to bestow uninterrupted views across the sparkling waters of Waitemata Harbour. Harbour Society serves reimagined Asian-inspired dishes with exceptional views of the Waitemata Harbour and Auckland skyline. Javalab Café blends the art of French patisserie with artisan coffee. Enjoy a sip of cocktail and live music at the MIXO lobby bar or HI-SO rooftop bar, in the glamour of the highest class.

Bursting with local energy, the luxury hotel playfully showcases its cosmopolitan soul intertwined with the vibrant urbanite spirit of Auckland. Situated downtown in the lively Britomart district, SO is placed within the dynamic vibe of the city. Walk to nearby fashionable boutiques and galleries, Viaduct Precinct and Wynyard Quarter with cafes, restaurants and nightlife along the waterfront.

This hotel is perfect for those who like to explore, be entertained and discover a city's nightlife while also experiencing a luxurious touch of comfort.

SO/ Auckland is a rebellious lifestyle hotel where locals and travellers can stay, eat, spa and play in style.

Tarek BEHEIRY, Hotel Manager

ALLSAFE approved hotel

Hotel extras

Home to social butterflies, HI-SO is Auckland's hippest rooftop bar
Club Signature lounge is exclusive to SO Club and Suite guests.
Choice of elements-inspired room design; Liquid, Vapour or Solid.
SO/ SPA.
ALLSAFE accredited.

Our accommodation(s)

Room

SO URBAN

2 persons
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View

Room

SO Playful

3 persons
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View

Room

SO PLAYFUL, 2 SINGLE BEDS

2 persons
32 m² / 344 sq ft

Bedding 2 x Single bed(s)
Views: City View

Room

SO COMFY, 1 King Bed

3 persons
34 m² / 365 sq ft

Bedding 1 x King size bed(s)
Views: Harbour view or City View

Room

SO Urban Accessible, 1 KING BED

2 persons
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

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Hotel location

SO/ Auckland

Corner of Customs St E& Gore St, Auckland Central
1010 AUCKLAND
New Zealand

GPS:-36.845421, 174.768507

+64 9 379 1860

+64 9 379 1861

Railway station
Ferries

BRITOMART STATATION

Railway station

Access: 200 m / 0.12 mi 3 min walk / 2 min drive

FERRY TERMINAL

Ferries

Access: 500 m / 0.31 mi 4 min walk / 2 min drive

Shuttle

Additional charge

Shuttle on call

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

HARBOUR SOCIETY

Discover a new twist on dining, designed by our Head Chef's expansive background in multiple Asian countries and value for sustainability and seasonality. Feast your eyes and appetite on the breathtaking vistas in the heart of Auckland City.

JAVALAB

Our streetfront Cafe mixes the art of French patisserie with experimental coffee brewing.

Our guest reviews

Raewyn W. Couples - 12/3/2023 Confirmed reviews ALL

Love the location, The hotel and people. We thank you for the Accor Gold Member upgrade to a larger room (702) BUT it was noisy with which we assume to be a lift or something similar through the wall. Also found it not the easiest to access the shower or toilet with the door only partly opening due to a towel rail on them. Suggest you put the towel rail on the wall alongside the hand basin.

It was a perfect location which is surrounded by great food and good vibe overall.

Sally M. Couples - 12/3/2023 Confirmed reviews ALL

Our stay began with a warm welcome from Alex and Cam. The room was beautifully appointed and the bed was comfortable. We ended our day with lovely drink at the bar. Very impressed with Elvis who was very friendly and attentive.

Dear Sally M., Thank you for taking the time to review your stay with us. We are delighted to hear that our location was perfect and that you received a warm welcome from Alex and Cam. We truly appreciate your kind words about our staffs. This will surely motivate all of the team to improve more and exceed your expectations. At SO/ Auckland, we strive to make sure that each guest has a unique, personalized stay so they can have an unforgettable experience with us. We are so glad you enjoyed yours. Thank you again for your kind review! Warm regards, SO/ Auckland Management Team

Great location with Staff to match

M H. Families - 12/3/2023 Confirmed reviews ALL

We found the staff to be responsive and enthusiastic, with a feeling of wanting to be there and do the best they could. Thoroughly enjoyed the stay and I will most certainly be back.

Dear M H., Thank you for your review. We are delighted to hear that you enjoyed staying with us and appreciate your kind words about our staff. Our staff strive to ensure an enjoyable stay for all of our guests and it is wonderful to know that they have succeeded! Thank you for recommending us, we look forward to welcoming you back soon. Sincerely, SO/ Auckland Management Team

Well located, excellent service

Anonymous Couples - 12/3/2023 Confirmed reviews ALL

We stayed for 2 nights, the staff were very accommodating and amenities and location were perfect

Well located, friendly staff

Khaled Business - 12/2/2023 Confirmed reviews ALL

Clean and modern hotel. Amazing gym facility. Friendly staff

Dear Khaled, Thank you for taking the time to leave us a review. We are delighted to hear that you had a memorable stay with us. We strive to provide outstanding customer service and memorable experiences for our guests, so we are thrilled to learn that we have achieved this with you. Thank you again for your kind words, we look forward to welcoming you back soon. Kind regards, The Auckland Hotel Management Team

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

377 reviews 9/10 Location
1,026 reviews 7.6/10 Room
982 reviews 8.2/10 Service
10 reviews 2.9/10 WiFi
342 reviews 9/10 Vibe
342 reviews 7.2/10 Food
230 reviews 6.8/10 Bar
216 reviews 7.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.