SO/ Auckland 5 stars

Customer review rating (ALL Rating) 4.5/5 2,319 reviews

Best price
guarantee
SO/ Auckland - Image 1
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67 Customs Street East, Auckland CBD, Auckland Central, 1010 AUCKLAND, New Zealand

Description

Hotel extras

  • Home to social butterflies, HI-SO is Auckland's hippest rooftop bar

  • Choice of elements-inspired room design; Liquid, Vapour or Solid.

  • SO/ SPA.

Our accommodation(s)

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Hotel location

SO/ Auckland

67 Customs Street East, Auckland CBD, Auckland Central
1010 AUCKLAND
New Zealand

GPS:-36.845421, 174.768507

Telephone
Fax +64 9 379 1861

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,319 reviews

TripAdvisor Rating  4.4/5  540 reviews

Certificate of excellence 2025

You have to come!

TripAdvisor rating 5.0/5

Simon O TripAdvisor review

I love this place! Amazing food, amazing views, and the staff are the best. Big shout out to Pragya and Maggie, they could not be more hospitable, friendly and accommodating. Highly recommend! 5 🌟

Customer review rating 4.5/5

Kristen H. Couples - Confirmed reviews ALL

Very impressed with our weekend away at the SO Hotel in Auckland. The staff were very attentive and friendly, the room was immaculate, and the pool, spa and sauna were next level awesome!

Kia Ora Kristen, Thank you so much for choosing to stay with us at SO/ Auckland! We are thrilled to hear that you enjoyed your weekend at SO Auckland and that our facilities, including the pool, spa, and sauna, exceeded your expectations. Our team takes pride in providing attentive and friendly service, and it is fantastic to hear that you felt well looked after. Congratulations again on winning the gift voucher, and we hope to welcome you back soon for another memorable stay! Sincerely, Cecile - Duty Manager On Behalf of SO/ Auckland Team

Customer review rating 5.0/5

Melvyn W. Couples - Confirmed reviews ALL

We left an item behind when we checked out and the hotel went to great lengths to find it and get it back to us.

Kia Ora Melvyn, Thank you for your fantastic review! We are delighted you enjoyed our stylish hotel and great service. We are especially glad we could assist in returning your item, going the extra mile for our guests is always a pleasure. We look forward to welcoming you back to SO/ Auckland soon! Sincerely, Cecile - Duty Manager On Behalf of SO/ Auckland Team

Customer review rating 5.0/5

Sriram N. Business - Confirmed reviews ALL

I recently had the pleasure of staying at SO Auckland, and I must say, the location was absolutely outstanding. The hotel's proximity to the city center made it incredibly convenient for my daily activities. Furthermore, the service throughout was exceptional, with staff always going above and beyond to ensure a pleasant stay. The attention to detail and the overall experience were truly top-notch. I highly recommend SO Auckland to anyone looking for a comfortable and enjoyable stay in the city.

Kia Ora Sriram, Thank you so much for choosing to stay with us! We are thrilled to hear that you enjoyed our central location and found your stay both peaceful and customer-friendly. Our team takes great pride in going above and beyond for our guests, and it’s fantastic to know that our attention to detail made your experience so memorable. We truly appreciate your recommendation and look forward to welcoming you back to SO Auckland soon! Sincerely, Cecile - Duty Manager On Behalf of SO/ Auckland Team

Customer review rating 4.5/5

Reg S. Solo - Confirmed reviews ALL

In Aucklnad for horse racing & enjoyed ,as usual,a very relaxing & enjoyable weekend

Kia Ora Reg, Thank you for choosing to stay with us! We are delighted to hear that you enjoyed another relaxing and enjoyable weekend with us, especially during your time in Auckland for the horse racing. It is always a pleasure to welcome our Diamond Members, and we look forward to making your next stay just as memorable! Sincerely, Cecile - Duty Manager On Behalf of SO/ Auckland Team

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Other web-users rate our hotel

  • 636 reviews 9.3/10 Location
  • 1,304 reviews 7.8/10 Room
  • 1,280 reviews 8.3/10 Service
  • 6 reviews 2.6/10 WiFi
  • 470 reviews 8.6/10 Vibe
  • 300 reviews 7.7/10 Breakfast
  • 274 reviews 7.1/10 Bar
  • 223 reviews 7.5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.