The Sebel Auckland Viaduct Harbour

The Sebel Auckland Viaduct Harbour 4 stars

TripAdvisor rating 4.0/5 1,518 reviews

See on a map


Hotel extras

  • ALLSafe certified

  • 24-hour reception

  • Central Auckland location

  • On-site parking

  • Planet 21 Bronze in favour of positive hospitality

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

The Sebel Auckland Viaduct Harbour

85 89 Customs Street West
New Zealand


  • By plane

    AUCKLAND INTL At 22km / 13.67 miles - Shuttle paying

  • By boat

    FERRY BUILDING At 1km / 0.62 miles

  • By train

    BRITOMART At 1km / 0 miles

GPS:-36.843578, 174.763219

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast Non contractual photo

Our accommodation(s)

With spacious stylishly appointed Guestrooms guests can relish both the independence of contemporary apartment style living and the convenience of a 4 star hotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.0/5  1,518 reviews

Comfortable Stay, Needs Renovating!

TripAdvisor rating 3.0/5

Westy022 TripAdvisor review

As with most Accor properties in NZ, the service was faultless, the staff couldn’t have been more obliging or friendly. The rooms though are looking shabby, tired and need of a total overhaul. There are marks all over the paint, in my room some un-wiped spills. The furniture & artwork looks old fashioned, the kitchen while functional is drab and certainly not worth $300+ compared to other hotels around. A fantastic location though & thank you to the staff for doing all that they do.

Dear Westy022, We greatly appreciate your feedback of our hotel, especially about our staff service. It was our pleasure to provide you with our excellent service during your stay. The Management team has also noted down your suggestions and will consider them for our future improvements. Thank you again for spending the time to share with us your feedback. We hope you give us the opportunity to welcome you back in the near future. Kind Regards, Edith Singgih Room Division Manager The Sebel Auckland Viaduct Harbour

Great Stay

TripAdvisor rating 5.0/5

270gary Business - TripAdvisor review

Staff are always at hand and remember you when you are a regular visitor…first rate service. Bonus of in site parking and a great array of nearby Bars and eateries. Have been using the hotel for the last 2 1/2 years

Hi Gary, we are really glad that you had another great stay with us. It is always great to hear a positive feedback like this, especially from our regular guest. Thank you again for always choosing to stay with us. We look forward to welcoming you back on your next visit to Auckland. Warm Regards, Edith Singgih, Room Division Manager, the Sebel Auckland Viaduct Harbour.

Business Trip

TripAdvisor rating 5.0/5

bensteadfamily Business - TripAdvisor review

As usual, excellent service with friendly and helpful staff. Easy access to the viaduct and restaurants. Also held a meeting in the hotel (first time). Will definitely use again, room ready for us when we arrived - and we were looked after all day.

Kia Ora bensteadfamily We are over the moon with your great review! I can't wait to welcome you back again Warm Regards Lisa Hylton-Smith Operations Manager

Brilliant Second Visit

TripAdvisor rating 5.0/5

Piglethead TripAdvisor review

Hubby and I stayed one night to celebrate him becoming a pensioner. It was our 2nd visit. The suite was very spacious as we chose the biggest one and used our Accor Points for a very cost effective night and once again we had a great view over the viaduct. There were some treats left in our room to celebrate his birthday so that was a bonus. We parked at the Downtown Carpark as found it easier as the first time we stayed it was a bit tricky so all ran smoothly. Friendly and efficient staff on Reception. I have earplugs and sleeping pills so didnt hear any noise from the restaurants below but would recommend earplugs if you are a light sleeper although I am sure there is double glazing. We will be back for a 3rd visit at some stage.

Kia Ora Piglethead and thank you for a marvelous review! It means a lot to us that you picked our hotel for a special occasion. It certainly has put a smile on the teams face that they were able to help you enjoy this celebration. I look forward to welcoming you back on your 3rd stay Warm Regards Lisa Hylton-Smith Operations Manager

Harbour View Suite

TripAdvisor rating 5.0/5

JanBCairns TripAdvisor review

Although this hotel is a little dated, it is set right on the Viaduct Harbour, great views and easy access to everything All of the staff were wonderful and obliging, great breakfast right next door, Harbour view is a must

Kia Ora JanBCairns Wow! what am amazing review. It has certainly brought a smile to the whole teams face. thank you again Warm Regards Lisa Hylton-Smith

In partnership with TripAdvisor

Our other establishments nearby

All our hotels in AUCKLAND