The Sebel Auckland Viaduct Harbour 4 stars

Customer review rating (ALL Rating) 4.1/5 301 reviews

The Sebel Auckland Viaduct Harbour - Image 1
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ALLSAFE approved hotel

Hotel extras

  • ALLSafe certified

  • 24-hour reception

  • Central Auckland location

  • On-site parking

  • Planet 21 Bronze in favour of positive hospitality

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

The Sebel Auckland Viaduct Harbour

85 89 Customs Street West
New Zealand

GPS:-36.843578, 174.763219

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi

Fitness center

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  301 reviews

TripAdvisor Rating  4.0/5  1,576 reviews

Lovely spacious rooms in excellent location but needs maintenance

Customer review rating 4.0/5

Joy Business - Confirmed reviews ALL

Brilliant location for anyone wanting to stay near the harbour, with plenty of nightlife and cafes. While the hotel has clearly once been highly fashionable, with good decor and spacious rooms with balcony, a little maintenance would make all the difference. Painting is something that should go on continuously to keep accommodation looking smart for example.

Well located, impossibly noisy on weekend

Customer review rating 2.5/5

Kt Couples - Confirmed reviews ALL

We arrived on a Saturday and stayed in Monday morning. Despite the beautiful location, it was impossible to get a good night's rest in Saturday as our room was facing the harbour and right above a pub. In the morning, we were woken up loud cheers as there appeared to be Sunday morning rugby match.

Well located, efficient staff

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Very good. Low noise and close to CBD and to get around Auckland

Dear Jeroen, Thank you for taking the time to share your thoughts with us. We're pleased to hear that you had a very good experience during your stay. It's great to know that you found our location convenient and appreciated the efficiency of our staff. We're glad you found it accommodating for getting around Auckland. We look forward to the opportunity to welcome you back in the future. Kind Regards, Andrean Lim Assistant Manager

Great night away in Viaduct

Customer review rating 5.0/5

Christine S. Couples - Confirmed reviews ALL

Always a pleasure staying at the Auckland Viaduct Sebel - were given an upgrade from city view to marina view room which was just lovely! Check in staff so helpful and accommodating - very friendly.

Dear Christine, Thank you for taking the time to share your experience with us. We're absolutely thrilled to hear that you had a great night away at the Auckland Viaduct Sebel! It's wonderful to know that you enjoyed the upgrade to a marina view room - there's something special about those waterfront views, isn't there? We're also pleased to hear that our check-in staff were helpful, accommodating, and friendly. Providing exceptional service is a top priority for us, and your kind words are truly appreciated. We look forward to welcoming you back for another fantastic stay in the future. Warm regards, Andrean Lim Assistant Manager

Great location and Service.

Customer review rating 5.0/5

Janaki S. Business - Confirmed reviews ALL

Andrew and Kajal look after me really well each time I stay there.

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Other web-users rate our hotel

  • 458 reviews 8.7/10 Location
  • 516 reviews 6.1/10 Room
  • 301 reviews 8.2/10 Service
  • 32 reviews 3.3/10 WiFi
  • 228 reviews 4.8/10 Comfort
  • 123 reviews 5.1/10 Cleanliness
  • 92 reviews 4.7/10 Value
  • 92 reviews 4/10 Amenities

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