Customer review rating 4.4/5 3,871 reviews
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Check-in from 14h00
Check out up to 11h00
Paying
85 89 Customs Street West
1010 auckland
new zealand
Check-in from 14h00
Check out up to 11h00
With spacious stylishly appointed Guestrooms guests can relish both the independence of contemporary apartment style living and the convenience of a 4 star hotel.
100% genuine reviews from our guests
Find out moreAbsolutely spot on location
Jules L 25/02/2021 TripAdvisor review
we had a great apartment with three balconies and we could see all over the Viaduct in Auckland and all the action from the Americas Cup boats. The apartment was well appointed and we were well looked after by the staff who were very helpful and friendly.
Great location; tired room
RandalF26 17/02/2021 TripAdvisor review
For Valentine's Weekend I thought I was booking a luxury hotel room, but when we arrived it turned out to be a privately owned apartment managed by Accor. A quarter of the tiles on the bathroom floor were broken. Half the tiles on the kitchen floor were broken. The sofa was in such a shape that it looked like it had lived in a teenager's room and then gone with him to Uni before ending up in the apartment. What artwork there was on the walls was incredibly drab, as were all the walls. That being said, the location was excellent, the view was excellent, and the staff in the lobby were exceptionally good.
Super stay at the Sebel
holden327 10/02/2021 TripAdvisor review
Double birthday surprise we booked two premium room for two couples. Service was top class from beginning to end. A hand written card and refreshments waiting for us on arrival. We stayed for two nights and it was fantastic. Yes the hotel is showing its age a little, but well located with an amazing view out over the Viaduct Harbour. The staff were great and made sure our visit was a memorable one.
Colin and Denise
colinropiha 04/02/2021 TripAdvisor review
We enjoyed our stay however for what we paid we would have liked to be on an upper level for better views of the marina and sea per se'.... we did offer to pay more for an upgrade but alas this was not possible. I was left thinking that maybe the position of the room should reflect a cheaper tariff as the view was not what we were expecting. On a more positive note.... the reception staff were very pleasant and we appreciated the little gift. The room was clean and tidy and perfectly situated for restaurants and bars.
Good & Bad location
TroyDando 03/02/2021 TripAdvisor review
Perfect location on the waterfront very central to everything making it easy to see the attractions and countless dining opportunities. Staff very friendly and helpful Room was very average showing signs of wear and needing an update. Noise from local clubs was terrible waking me off and on until finally 4:30am the thump thump music stopped to be followed people yelling down in the street, i was on Level 5
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