The Sebel Auckland Viaduct Harbour 4 stars

Customer review rating (ALL Rating) 4.2/5 1,673 reviews

The Sebel Auckland Viaduct Harbour - Image 1
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Description

Hotel extras

  • 24-hour reception

  • Central Auckland location

  • On-site parking

  • Planet 21 Bronze in favour of positive hospitality

Our accommodation(s)

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Hotel location

The Sebel Auckland Viaduct Harbour

85 89 Customs Street West
1010 AUCKLAND
New Zealand

GPS:-36.843578, 174.763219

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • Room service

Pool

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,673 reviews

TripAdvisor Rating  4.0/5  1,616 reviews

Customer review rating 4.5/5

Nancy M. Couples - Confirmed reviews ALL

3 nites in spacious marina suite - dated a little _Yes - But far more space than newer hotel rooms offer and many extra amenities.

Dear Nancy, Thank you for your excellent rating and for taking the time to share your feedback. We are delighted to read that our location worked well for wheelchair access and that you enjoyed the spacious marina suite and its additional amenities. We appreciate your balanced comments regarding the style of the accommodation and value your recognition of the space and comfort it provides. Thank you for choosing to stay with us, and we truly appreciate your feedback. Kind regards Dale M. General Manager The Sebel Auckland Viaduct Harbour

Customer review rating 4.0/5

Robert G. Couples - Confirmed reviews ALL

Only let down was the sofa in the living area was well used and uncomfortable.

Dear Robert, Thank you for taking the time to share your feedback and rating. We are pleased to read that our location was convenient for your arrival by cruise ship. Your comments regarding the furnishings have been noted and will be reviewed as part of our ongoing focus on maintaining comfort and quality across our apartments. Thank you for choosing to stay with us, and we appreciate your feedback. Kind regards Dale M. General Manager The Sebel Auckland Viaduct Harbour

Customer review rating 4.0/5

Ruth R. Families - Confirmed reviews ALL

Easy to walk to ferry’s, eating locations close and varied. Friendly staff.

Dear Ruth, Thank you for taking the time to share your feedback and rating. We are pleased to read that you found the room comfortable and enjoyed our central location, with easy access to ferries and nearby dining options. It is also encouraging to know that our team made a positive impression during your stay. Your comments regarding nighttime noise are noted and appreciated, as they help us better manage guest expectations in this vibrant area. Thank you for choosing to stay with us, and we appreciate your feedback. Kind regards Dale M. General Manager The Sebel Auckland Viaduct Harbou

Customer review rating 3.5/5

Marieantoinette P. Couples - Confirmed reviews ALL

Good but noisy and needs a good clean

Dear Marieantoinette, Thank you for taking the time to share your feedback and for your kind comments regarding our fantastic team. It is always encouraging to know that our staff made a positive impression during your stay. Your feedback has been noted and is appreciated, as it assists us in our ongoing efforts to enhance the overall guest experience. Thank you again for staying with us and for sharing your comments. Kind regards Dale M. General Manager The Sebel Auckland Viaduct Harbour

Customer review rating 3.5/5

Dianne P. R. Business - Confirmed reviews ALL

Extremely good location. Staff are accomodating and pleasant. Rooms need a little general maintenance. Rooms are clean and love the daily housekeeping.

Dear Dianne, Thank you for taking the time to share your feedback and for your continued loyalty over the years. We are pleased to read that you continue to enjoy our excellent viaduct location, as well as the cleanliness, comfort of the rooms, and daily housekeeping service. Your kind comments regarding our accommodating and pleasant team are very much appreciated. We have also noted your feedback regarding general maintenance, which has been shared internally as part of our ongoing improvement focus. Thank you for choosing to stay with us again, and we value your long-term support. Kind regards Dale M. General Manager The Sebel Auckland Viaduct Harbour

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Other web-users rate our hotel

  • 998 reviews 9.1/10 Location
  • 1,130 reviews 6.3/10 Room
  • 717 reviews 8.9/10 Service
  • 26 reviews 4.5/10 WiFi
  • 468 reviews 5.9/10 Comfort
  • 294 reviews 4.3/10 Cleanliness
  • 243 reviews 3.7/10 Vibe
  • 225 reviews 4/10 Amenities

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