The Sebel Auckland Viaduct Harbour 4 stars

Customer review rating (ALL Rating) 4.2/5 698 reviews

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ALLSAFE approved hotel

Hotel extras

  • ALLSafe certified

  • 24-hour reception

  • Central Auckland location

  • On-site parking

  • Planet 21 Bronze in favour of positive hospitality

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

The Sebel Auckland Viaduct Harbour

85 89 Customs Street West
New Zealand

GPS:-36.843578, 174.763219

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • Room service

Fitness center

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  698 reviews

TripAdvisor Rating  4.0/5  1,588 reviews

Beautiful and convenient location for purpose of my visit

Customer review rating 4.0/5

Bharat Couples - Confirmed reviews ALL

It was very good experience. All staff were very friendly and courteous. Only issue was there was no concierge to help us at checkout. I had lots of luggage due to wedding. Otherwise, a very nice experience.

Very disappointed

Customer review rating 1.5/5

Gary N. Business - Confirmed reviews ALL

I have been staying here with some regularity over the last year, usually 3 nights at a time. It’s previously been ok On this trip, I was in a very old and I hate to say, filthy room… stained carpets and generally was in poor condition. Terrible shower. I paid a high price for a crappy worn out Marina View Suite and was stuck down on level 1. On Monday night, the pub below the hotel had a band playing at excessive volume and I asked to be moved to another room and the lady that took the call could not have been less interested. As a silver member I was supposed to get a welcome drink that was not provided. I will not be staying at this place again.. there are many great options nearby.

Good location. Nice apartment

Customer review rating 4.5/5

Lynne D. Families - Confirmed reviews ALL

Will come back. Staff friendly. Comfortable little apartment

Average experience

Customer review rating 3.0/5

Ky Friends - Confirmed reviews ALL

Rooms were average, kitchens definitely outdated, staff weren’t overly welcoming - nothing stuck out as being above average apart from a good location close to town, however had to walk to the nearest parking building. Expected more for the amount paid

Exceeded expectations.

Customer review rating 5.0/5

Jase Couples - Confirmed reviews ALL

The perfect experience from the time I arrived. Amazing views, service and location.

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Other web-users rate our hotel

  • 641 reviews 8.7/10 Location
  • 760 reviews 6.4/10 Room
  • 494 reviews 8.4/10 Service
  • 47 reviews 3.1/10 WiFi
  • 323 reviews 5.4/10 Comfort
  • 171 reviews 5.4/10 Cleanliness
  • 136 reviews 4.1/10 Amenities
  • 129 reviews 4.5/10 Value

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