The Sebel Auckland Viaduct Harbour 4 stars

Customer review rating (ALL Rating) 4.2/5 1,086 reviews

The Sebel Auckland Viaduct Harbour - Image 1
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The Sebel Auckland Viaduct Harbour - Image 4

Description

Hotel extras

  • 24-hour reception

  • Central Auckland location

  • On-site parking

  • Planet 21 Bronze in favour of positive hospitality

Our accommodation(s)

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Hotel location

The Sebel Auckland Viaduct Harbour

85 89 Customs Street West
1010 AUCKLAND
New Zealand

GPS:-36.843578, 174.763219

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • Room service

Fitness center

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,086 reviews

TripAdvisor Rating  4.0/5  1,597 reviews

Staff fantastic, room great

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

From check in to check out a great experience. Assisted us with car parking. Great people

Dear Richard, Thank you for your wonderful review! We’re thrilled to hear that you had a fantastic experience with us from check-in to check-out. It’s great to know that our staff made a positive impression and that you enjoyed your room. We’re also pleased that our team was able to assist with car parking and contribute to a smooth and enjoyable stay. Your kind words about our people mean a lot to us. We look forward to welcoming you back and providing you with another great experience! Kind Regards, Andrean Lim, Front Office Manager

Location great

Customer review rating 4.5/5

Jc H. K. Business - Confirmed reviews ALL

In room cooking can be alternative breakfast or dinner option at busy Harbour area. Nice.

Dear Chun Ju, Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our prime location in the Harbour area, and we’re glad to know it made your stay more enjoyable. The lively atmosphere of the Harbour offers so much to see and do, and we're pleased you found it to be a great base for your visit. We are also delighted that you appreciated the in-room cooking facilities. We understand that after a day of exploring or during busier times, having the option to prepare your own meals can be a convenient and enjoyable alternative. It's wonderful to know this added a touch of comfort to your stay. Your comments mean a lot to us, and we look forward to welcoming you back in the near future. Should you have any special requests or need assistance in planning your next visit, please don't hesitate to reach out to us. Thank you once again for your kind words! Kind Regards, Andrean Lim, Front Office Manager

Best not to book on a weekend

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

Kia Ora, we were looking forward to the final day of our trip. The unit was lovely and on arrival to the property were briefly advised of the location and potential noise. We weren't quite aware how loud that noise would be and kept us up until 2am when this finally stopped. It must be a constant occurance on the weekend which isn't ideal for a whānau stay. We are grateful for the help from the night manager but overall was a sad ending to a great time away. Kia kaha

A good home away from home

TripAdvisor rating 5.0/5

markanthony20242024 Business - TripAdvisor review

A friendly welcome and helpful staff. I enjoyed my stay and as always grateful to belong to Accor. Belonging to Accor gives me a sense of safety and support.

Excellent.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I loved my night with you. I am wondering if in 201 a neck cross was found? Fr Mark

Dear Mark, Thank you for your excellent review! We’re delighted to hear that you enjoyed your night with us. Regarding your inquiry about the neck cross, we have checked and, unfortunately, we have not found any lost property in room 201. However, if you believe it may have been misplaced, please feel free to contact us directly, and we will do our best to assist you further. Thank you once again for staying with us, and we hope to have the pleasure of welcoming you back in the future! Kind Regards, Andrean Lim, Front Office Manager

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Other web-users rate our hotel

  • 783 reviews 8.8/10 Location
  • 923 reviews 6.5/10 Room
  • 610 reviews 8.6/10 Service
  • 58 reviews 2.4/10 WiFi
  • 379 reviews 5.5/10 Comfort
  • 209 reviews 5.4/10 Cleanliness
  • 172 reviews 4.2/10 Amenities
  • 161 reviews 4.1/10 Value

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