The Sebel Auckland Viaduct Harbour 4 stars

Customer review rating (ALL Rating) 4.2/5 1,659 reviews

The Sebel Auckland Viaduct Harbour - Image 1
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Description

Hotel extras

  • 24-hour reception

  • Central Auckland location

  • On-site parking

  • Planet 21 Bronze in favour of positive hospitality

Our accommodation(s)

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Hotel location

The Sebel Auckland Viaduct Harbour

85 89 Customs Street West
1010 AUCKLAND
New Zealand

GPS:-36.843578, 174.763219

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • Room service

Pool

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,659 reviews

TripAdvisor Rating  4.0/5  1,615 reviews

Customer review rating 3.5/5

Giuseppe S. Couples - Confirmed reviews ALL

Ok...Could get onto balcony due to broken a jammed sliding door.

Customer review rating 5.0/5

Lyn S. Couples - Confirmed reviews ALL

I would like to personally thank the assistant manager from helping with luggage, early check in and making sure everything was perfect for our stay. The apartment was spotlessly clean, in a great location for everything and after a long cruise I was exceptionally grateful to have a washing machine and dryer. We had a wonderful, comfortable stay and had a perfect view to watch all the brave people doing the sky jump from our room. I highly recommend this hotel. Thank you again.

Dear Lyn, Thank you for your exceptional rating and for sharing such warm and thoughtful feedback. It is wonderful to know that your apartment was comfortable, clean, and well suited to your needs after your cruise. I am delighted that the facilities, location, and views all contributed to a memorable stay. Your kind words regarding the assistance you received, particularly from our Assistant Manager, are greatly appreciated. I will ensure this recognition is shared with the team, as it means a great deal to them. Thank you once again for your generous comments and recommendation. We look forward to welcoming you again for another enjoyable visit. Kind regards Dale M. General Manager The Sebel Auckland Viaduct Harbour

Customer review rating 3.5/5

Sarah S. Couples - Confirmed reviews ALL

room was sufficient, we had paid for an upgrade but had to stand in the corner of the room to just see the water. The location is perfect for walking to everything but the bars are also very close with their live music if that was something that would bother you. Room was adequate it wasn't serviced and we were only there for a small part of the day.

Dear Sarah, Thank you for your rating and for sharing your feedback. It is good to know that the location suited your needs during your stay. I appreciate your comments regarding the room, view, and the impact of nearby activity. Your observations about servicing and overall comfort are also valued, and they will be passed on to the team as part of our ongoing efforts to enhance the guest experience. Thank you once again for taking the time to provide your thoughts. Kind regards Dale M. General Manager The Sebel Auckland Viaduct Harbour

Customer review rating 5.0/5

Katy L. Couples - Confirmed reviews ALL

Although the apartment could use a refresh we were very satisfied with it due to the great location and how quiet the apartment was. The bed and bedding were really comfortable.

Customer review rating 4.5/5

Alan S. Couples - Confirmed reviews ALL

Good amenities, good location and really helpful staff

Dear Alan, Thank you very much for your rating and for sharing your feedback. It is wonderful to know that your stay covered everything you needed and that our amenities, location, and team contributed positively to your experience. Your comments mean a great deal to us, and we are pleased that our staff were able to assist you so well throughout your visit. Kind regards Dale M. General Manager The Sebel Auckland Viaduct Harbour

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Other web-users rate our hotel

  • 965 reviews 9/10 Location
  • 1,116 reviews 6.4/10 Room
  • 719 reviews 8.8/10 Service
  • 34 reviews 3.9/10 WiFi
  • 458 reviews 5.8/10 Comfort
  • 269 reviews 4.8/10 Cleanliness
  • 232 reviews 4.1/10 Vibe
  • 210 reviews 4.9/10 Amenities

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